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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 58

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Address:Thane, Maharashtra

I had given my Motorola g 2nd generation white color piece for liquid damage on 12th august at Motorola authorised service centre at ETERNITY MALL, THANE. I WAS informed that I will get quotation in 6-8 working days on email and I used to check my mail daily for it, but dint got any reply from them, i was also given a track id on their website ccom.co.in/ct.aspx but it always showed my work in progress and in that I had commented many times...
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D
Derin_J
from Mumbai, Maharashtra
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Handset sent for repairs not repaired till date

Address:Mumbai City, Maharashtra

Dear Sir/Madam, I have provide my Moto X2 for repair to B2X service center in Dadar(e) on 24th of Jul 2015 . I had issues with receiver of the phone. Till date i haven't received my phone back i have called numerous time on Motorola service center customer care, only response i get its parts not been dispatched for repair. Every other week the same response . They haven't provided me any contract to speak to senior person i...
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Lakshya talwar
from Mumbai, Maharashtra
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Motorola handset hasent repaired more than 1 nd a half month.

Dear sirs My name is lakshya talwar . I have odered a handset on my sisters name palak talwar. My handset was in 4 months gurantee . 1 nd a half month ago on 20 th august for repairence of touch & speakers, sir now it crossed my limit of patience . First of all its in warranty & they are saying that warranty is bounced, i have gurantee proof . Handset model moto g (2nd gen) XT1068. Problem code : touch not working ringer & receiver, imei...
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Khemraj Lakhara
from Delhi, Delhi
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Complaint regards service center repairing purpose

Address:Jaipur, Rajasthan

Sir i have a mobile moto e which are problems in android system.which are in warrenty period then i forward this for repairing in motorola service center but they are not repaired from 24.8.2015 to till now today so please help me [IMEI/Serial No: [protected], [protected] ]...
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M
mick.1111
from Mumbai, Maharashtra
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Parts Not available

Address:Bangalore, Karnataka

Well I am facing the same issues, I have submitted my Moto X2 device on 25th August to the customer service center in Marathalli, Bangalore. There Ms. Sushma (Manager) promised to repair the broken screen within 4-5 working days and every time I called them to get the status, They asked me contact Motorola customer care as there is no parts available. On 29th They escalated my issue and promised me to deliver the device by 11th September....
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Komati n v manikanta chowdary
from Bengaluru, Karnataka
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Need replacement of new mobile

My name is Komati N V Manikanta Chowdary and my mobile number is [protected]. I purchase motorola mobile on may 2015 .In hyderabad service centre i gave my mobile for 2 times in june and july due to software crashing and hanging.The 3rd time i gave it in Banglore service centre, they checked and said motherboard was gone and while we try to repair it the display was also gone.we made a order to company for them and said you will collect in...
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Address:Lucknow, Uttar Pradesh

My moto G2 hang at the time of opening the lock that time right hand side lower corner where is key no. 9 there press automatically. It hang a lot on some time so please do some thing for this problem. I formats it many time and two time give it in service centre but that is not solve...
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Since last three months complaining about poor performance of your Moto 2G instrument which I bought through flipkart. Thrice serviced by your recommended service center at Erode 638012 which also failed. The issue is sim port which is not supporting signal receiving while in remote place where other ordinary mobiles are able to catch the signals. I have samsung, nokia, micromax which are all able to get the network where as yours is attire...
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B
bhushan bage
from Kolhapur, Maharashtra
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Hopeless Service from Motorola

Address:Kolhapur, Maharashtra

I submit my Moto G 2nd gen XT 1068-Black on 20 August 2016. (In warranty handset) Work Order No. KLH/MG/15/00837. Till date its not repaired. Its my working mobile. We really very disappointed by service of Motorola. Never going to purchase any motorola product, & also request to all to avoid purchase product of Motorola....
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S
sanja76
from Allahabad, Uttar Pradesh
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Motorola phone

Address:Gautam Buddh Nagar, Uttar Pradesh

I am a regular customer of motorola ., I bought a brand new MOTO G 2ST GEN mobile. using it, one day problems started in my phone is power off and blank screen, so i am go to nearest service center " SATYAM COMMUNICATIO..J ? 34, (Basement), Sec ? 18, Noida, Uttar Pradesh and they told me that your phone motherboard in not working repairing charge is 9000 because the fault is in motherboard. i told them but my phone is in under worriment so...
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V
Vishwadeep Bhardwaj
from Delhi, Delhi
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Mobile Handset - Moto G 2nd Gen.

Address:New Delhi, Delhi

I have bought a Moto G 2nd Gen. about 10 months ago. It was working fine till 15th august 2015. Now, it is showing problem with front Camera and earphone jack as well as ear phones. I called at the motorola customer care and they asked me to do some steps as: clear cache and if clear cache don't resolve my problem they ask for factory reset (in this the data will be lost) i did clear cache step. and went to service center. there they...
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A
ashish1607
from Delhi, Delhi
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Defective handset

Address:New Delhi, Delhi

I bought a a Moto E (2gen) 3G phone in the month of April this year from flipkart. this is the Order ID: OD[protected] and this is the Invoice No : # BLR_WFLD[protected]. i m facing proble ems on almost every month since i bought this phone. it stopped working all of a sudden. i went to the service station once but five times i get in ouch with the MOTO e online service facility members. every time they told me to wipe out teh data...
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Its the second time i am getting a problem in my device moto g2 and its repairing getting so much of time which is wasting my time and energy . Earlier i've got a problem in its charger too . As far the brand i am not so impressed by its quality and efficiency and its service centres are so damn bad and taking so much of time in repairing it . I wish you could resolve my problem as soon as possible. Thank you ....
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N
Neeraj24
from Mumbai, Maharashtra
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Not Replacing the phone as it is still in warranty

Address:Saharanpur, Uttar Pradesh

I purchased a motoG2nd generation and getting so much problem with handset. I had submitted it with service centre twice but phone is not repaired. I complained to higher authorities of Motorola they denied for replacement as it is still in warranty . Please help me as the company is not at all customer centric . Please take action against them so that it might not happen with other customers also Neeraj [protected]...
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M
maruthi kumble
from Bengaluru, Karnataka
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Sim Cards not working in both ports

Address:Bangalore, Karnataka

Pooja Kumble, 426, 2nd Phase, 2nd Stage, West of Chord Road, Mahalakshmi Laout, Near Hanuman Temple, Bangalore, Karnataka - 560086. Ph : [protected] Last 11 months my MOTO G 2nd Gen XT 1068 purchased through Flipcart, IMEI [protected] and [protected] was working fine. Last month on purchase of new model XT 1550, new Sim card was put in XT 1068. However Sim card slot one shows Emergency Calls only. Sim cart slot two shows blank. I...
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H
Harshalmotog2
from Noida, Uttar Pradesh
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Defect In Moto G2

Address:Ghaziabad, Uttar Pradesh

I bought a moto G2 few months ago and now i'm facing a lot of problems in it. First i went to a Motorola service centre which was very far from my house. In that service centre there was no fan and no proper seating system at all. They took 2-3 hours and then re-installed the software. But now i am still facing many problems in it and i don't want to go back to that service centre again at all. Please send someone and get it refunded. Please...
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H
Hemalatha. G
from Hyderabad, Telangana
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Regarding charging of phone

I purchaesd moto G2 phone from flipcart, by august 10th the phone bacame too slow and suddenly it didnt got charge and even the battery charging symbol was not shown. I visited nearby authorised service centre N R Markeeting, Muslim hostel complex, Davanagere, Karnataka. They took fifteen days to my phone repaired and returned me telling the mother board has replaced with new one. After i brought my phone to home and kept foe charge. it took...
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Jiten210
from Chennai, Tamil Nadu
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Mobile phone Isuues

Address:Mumbai City, Maharashtra

I had ordered a Motorola Moto G 3rd generation phone from Flipcart on 5th August 2015, i received the product on 8th August... after 12 days the phone screen started to hang... the phone got slow... while dialing a number from keypad, any random number from the saved contacts list gets dialed automatically... the screen starts popping automatically some time. i had performed a factory reset procedure... but the same issue still persists......
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Vaibhav Sengar
from Aliganj, Uttar Pradesh
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Touch not working

Due to touch problem i put my mobile phone (motog2) to service center on 14-8-15 today is 4 october but still my mobile phone is not repaired...they always told the same answer ur mobile part is not available, but will come in 2 days..4 days and still so on...but when i call today they say sir the new part which Motorola send are also defective...so u have to wait upto Monday ...how much i wait now ...this is second time when my touch not...
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S
Safiya Kausar
from Bilaspur, Chhattisgarh
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Services not provided by company within 2 months of purchase of phone

Address:Bhopal, Madhya Pradesh

I bought a motorola 2nd generation phone on 19th of may 2015. On 29th aug my phone got discharged and since then it was getting charged plus touch was not working. i took it to the service centre where they said to change the entire motherboard costing 8800rs. i refused and then had to take my phone to unauthorised person who just changed the charger ic and display. Due to the wrong information given by the service centre i had to give my...
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