MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

I have a MTS data card of Delhi Location, and i had used the same data card in Delhi, Bangalore location previously. I wanted to use the data card in Hyderabad location and i was not having the balance to use. So i recharged my data with a plan of 299 with 1 GB data for 28 days validity. While recharging it I was not even informed that before using in Hyderabad i would need a Roaming Pack as well and a software to install. This i came...

I have bought my MTS POSTPAID DATA CONNECTION 9.8Mbps on[protected], it was activated by hotline release on[protected] at 08:58am. I got the confirmation SMS regarding my 799/- 12GB unlimited plan details.

Few days later on[protected], I have raised the request to change the monthly plan to Rs.550/- One of your customer called and gave the wrong information about the requested plan is not available for my data connection....

MTS MDN - [protected] I am surprised!!! I was surprised that in a first day of my MTS experienced MTS astonished me. SHOULD I/WE BELIEVE THAT FOR NORMAL BROWISING, I SPENT 1.2GB/DAY?????????? SHOULD I? How possible is this? I am counting MTS service. I found that MTS became faster and download speed reaches 900kbps (it only shows in the driver), but couldn't find any reflection in page load/downloading of file. See, to me, is a matter of thieving...

This is Soumen Mallick.I have taken a connection of MTS data card (MDN No.: [protected]) more than one year ago. Everything was going on properly. But in the month of October, 2013 I have decided to deactivate. So I request Binay Ghosh, employee of MTS, to deactivate.I also talked to MTS Customer care regarding this. Binay assured me that he will take care of this matter. So I was relaxed. But I was shocked, getting a bill amount of Rs. 967.00....

My data card number is [protected]. I am using the internet from this data card from past 1.5 years and paying the bill amount properly every month. But in January 2014, though the due date to pay the bill was 18th, the disconnection happened on 13th. Which means 5 days before the due date. When I asked customer care representative, they told its for not paying the bill and credit limit is over. How can a customer know that the credit limit...

Sir,

My MTS No:[protected]
Plan: Corp MBLAZE 1299 - ARP3 3GB

I took a MTS data card on Nov 2012, after this my bill got generated from 1/11/2012 to 30/11/2012 for Rs:182.97.
I got little doubt on this bill, i paid the dues on 12/12/2012 without caring.

After this I got problem with this device, requested them disconnect completely on "1/29/2013 2:45:24 PM"
MTS customer...

I'm Gaurav Gambhir, using MTS number [protected]. I've complained
to your customer care regarding wrong Deduction of Rs 100 from my
account (JAN/21414). And the same has been resolved without my
permission and without even informing me, which is quite
unprofessional on their part. And when I contacted customer care,
they said the deduction is done due to some sort of content downloads
but...

This complaint is regarding MTS post paid connection. I already stopped this service in January itself because i was not satisfied with the bill they charge every month. I called to customer care dept and asked them to stop my service. In feb they called me and said i have to pay 1300 Rs because my MTS connection is not stopped yet and it is barred on 4th Feb.
I mailed them twice at customercare.[protected]@MTSIndia.in but I didn't get...

I recharged my mts mblaze prepaid with rs 1999 on 8th feb. an offer was showing up from mts saying i would get 17 gb instead of 15 gb with validity for 90 days if i recharge with rs 1999 within 10 february. but till now i didn't get the extra 2 gb. i repeatedly emailed mts customer care but till now they have done nothing. and also mts is not giving that internet speed which they mentioned. i need your help. please do something, i need your...

"Hi i am Uma, i have done recharge of 375 on 30 Jan 2013 on my data card [protected] of MTS, but did not get data from MTS and they deducted 375 rs of my bank account 24650 of karnataka bank debit card, at the same time i called to MTS, they told they will refund money with in 7 working days, after 7 days i called to them but they are extending the date, and 13 feb 2014 one of team leader spokes badly with me . please take some action...

While purchasing the Mblaze device and datacard from Staples in Marathalli Bangalore, I was assured of the following as I had insisted on these. MBlaze is not able to meet them and I feel cheated due to false promises given by the sales executive. 1) Connectivity in Bangalore: Have never experienced the speed Mblaze has been advertising and claims better than others 2) Connectivity in Mumbai as I keep travelling for official purpose: Was...

MTS MDN - [protected] I am surprised!!! I was surprised in last month and MTS astonished me again in this month. SHOULD I BELIEVE THAT, I SPENT 1GB/DAY??????????SHOULD I? How possible is this? Last month my 12BG access got ended in just 18-20 days and now in this month it took just 12-13 days. Believe me, it has never happened in last 3-4 years. Then I was downloading 3-4 movies, watching videos, using internet for...

Hi, I have an prepaid mts mbalze data card - [protected]. When I connect it with computers able to detect device, and network strength is full. Connection is been established successfully. But when tried to browse any site ite reports "page not found". When verified with mts service center chennai, they say device is good please check with contact center. When raised an complaint in the mts contact center an executive is sent...

I'm using mts daTa card since last 3 months, as per rules if i want carry forward un used data balance i neee to recharge for 399 validity 30 days... So last time i've recharge as 29 dec of 399, so as per rules i need to recharge for 399 after 30 days, so i tried to recharge as on 27 jan 11 pm. Due to low speed of mts on line recharge payment not proceed. I've tried many times to call customer care but it is the worst custmor...

Respected Sir, I'm using data card no. [protected], As per mts co rules, for carry forward data balance I have to recharge for Rs. 399 on 30th day, I've recharge last month as on 29th dec 2013 for Rs. 399, validity for 30 days... Validity expire on 27 Jan 2014, At 11 pm on of 27th Jan. I've tried many time to recharge the same, but due online payment getway used by MTS co was not responding and payment not proceed after...

I had recharged my MTS mobile an amount of Rs.36 which offered 1 paise per 30 second of call duration for local on-net minutes MTS-MTS and all other networks 1 paise per 1 second for 90 days. I had found out about the offer in MTS official website for West Bengal of which I am a resident. But after the recharge I found that the MTS call costs were 1 paise per 1 second. After calling the customer care support I was told that it was only valid...

Hi, I have been facing too heavy issue with MTS since last 10 days. I purchased a new MTS Mblaze Data Card, gave documents and paid amount for device, on 10th Jan. As far as everybody knows, activation for any Data Card doesn't take more than 1-2 days. For me, it took 10 days even after I called to customer care every day. Every day when I called them, they tomorrow. Lots of tomorrows went away, even after sending escalation mails...

On 7th Jan I have applied for the data card from MTS India from their Kasba outlet, Ritam Associate one of the service outlet of MTS India. And after too many follow ups finally on last Sunday 12th Jan, after a verification call I have received a sms that my data card is activated and ready to use (DC No-[protected])...So accordingly I uploaded the Data Card and trying to use it...But I couldn't as the message keep on coming that data...

I had given 700 Rupees on Saturday 15th January 2013 for a data card - Mblaze_Hilink(Wireless) and till now not able to access, I have requested executive for guide, but no response. Your team showed good enthusiasm and energy to collect money but not for guide and when I called the executive with the phone number [protected] he did not even pick up till now. the same person called me 10-12 times to get appointment and collect money. Enthusiasm...

My MTS mblaze datacard number is [protected]. On MTS website I was checking Postpaid(btw, my connection is already postaid from day one) tariff plan there I saw a plan of 799 giving me 10GB unlimited data after that speed will slow down but the connection is unlimited. I called cutomer care on 30th dec. 2013 to change plan they said that that change of plan is only possible in between 1 to 7 of any month, I then called in 4th jan 2014 they...