MTS / Sistema Shyam TeleServices [SSTL] Complaints & Reviews

Hi Team, I want to bring into your notice that MTS has taken over my heads now. They are charging unnecessary charges even after I made the final payment of 1214 for which I have receipt. I confirmed with them on call that if I pay these charges then only the account will be cancelled. Now they are saying that we have to pay Jun month due amount before the account gets deactivated. Can someone call me on [protected] to get this...

Hi, My self Ashok, i applied for MTS broadband connection in May(Vaishali Nagar, Jaipur).Their executive installed land line device on 31-May-2014.But they did not setup modem and Internet connection till 13-May. I informed customer care on this and told them that my device was setup on 13 so I will pay charges post this date (Will not pay for the period 01-May till 12-May).They said please request for waiver after the bill generation. Now...

SIR,
MY NAME: R.LOGANATHAN
EMAIL : [protected]@yahoo.com
datacard no:[protected]
i brought mts tongle on 8/5/2014its cost rs .1000 ( one thousand rupees), its activate on 9/5/2014, same day called sales person usb tongle doesnt work properly, they said i will come and rectifify. they came after two days, they tried network but they couldnt solve the problem, they said you complaint customercare. i complaint on 13/5/2014...

Hi, My MTS account number is [protected] and MDN [protected]. Account name is ASIM RAVAL. I have made a payment of Rs 652 on 6th June through HDFC cheque 000038. The amount was deducted from my account on 9th June and also attached proof for the same.(my account statement). Today is 17th June and still your system has not updated the status yet.I'm getting calls from MTS that I have not paid yet. I have contacted several times to the...

I bought MTS DONGAL two months ago. My DONGAL number is [protected]. But still it is not activated. They said it will be activated in two days when i bought. its been two months now, and still it is not activated. I tried calling the person to whom I bought this DONGAL (SRINIVAS mob no: [protected]) but he is not responding to my calls. i somehow got MTS AREA manager number and channel manager number and tried to explain this issue. Even they...

I have been using MTS M blaze there is no method by which usage can be confirmed even after 10 days of moderate use they say full 3 GB has been used . No details were provided even after request on customer complain . There is fabrication over data usage earlier i WAS USING BSNL BROADBAND THERE WAS FAIR BILLING and dat usage can be monitored...

I am a customer with MTS for almost 2 years. Switched here from Tata Photon, which indeed was a good option. Up till now there was no problem with my a/c. But all of a sudden, I got a bill of 2880 RS for a plan which of 749 Rs. The reason company officials are giving is over usage of data though as per my bill, it shows total of 15144 mb consumed. And as per my plan, I am allotted 15 Gb for Day and 20 Gb for night. A total of 35 GB. Registered...

MTS had activated a service called Bikini babes without my consent (on my mother's number which is [protected])and when i realised it i deactivated the service two weeks back and also said them to activate DO NOT DISTURB service. but three days back again the same service of Bikini babes is renewed even after deactivating it. Unwantedly monthly MTS is deducting my balance of Rs.25, even after calling them several times. please help me out.....

I purchase MTS MBlaze ultra wifi data card on May 4th 2014. For the first one month the speed is around 4-5 Mbps. After the first month the speed is reduced to 0.3 - 0.5 Mbps. For the last 2 weeks I got only the low speed. MTS limiting the speed after the first month. I am using the data card in same place and I have same signal points as earlier. Please dont purchase MTS...

I was signed on for MTS Datacard based Internet WIFI Postpaid service on 31st May. I was in the process of shifting my house and told the sales person to wait, but he continuously persisted and told me to buy it right away. He visited me, asked me to pay 1000 Rs and signed me up. I repeatedfly told him I need to test the activation, connectivity but he promised that he would ensure pucca activation and also refund me if at all there were...

Hi, I was using the MTS WiFi MBlaze connection [protected]. The device had some connection issues since January 2014 and I had called the MTS customer care and logged a complaint. HOWEVER, THOUGH THE DEVICE WAS NOT WORKING, I MADE THE MONTHLY CHARGES OF 860/-. One guy from MTS came to my residence in Kodigehalli (KR Puram) to analyse the issue and confirmed that the device is NOT working. He immediately mailed to the concerned...

I have been promised by MTS, 7.2mbs Internet speed and they sold me a data card for Rs1500. The MTS Internet service is so bad it is not even giving 54kbs Internet speed in most parts of Coimbatore. Moreover the Internet get disconnected every few minute make you to do nothing on the Net and end up downloading the same thing again and again. In a month i am not able to use even 2 gb of the 10 gbs i purchased. When i wanted to carry over the...

1. False Commitments by company : I purchased an MTS mblaze seeing their add " 9 mbps speed " but its offering not more than 1.2 mbps (with fluctuations not stable) . My home is middle of the cochin city (Ernakulam, kerala). if they cant offer only 1.2 mbps speed there what we can expect in other areas.

2. Post sales service: there is nothing like that!!! neither the one who delivered nor the customer care executive...

I have purchased MTS Mblaze datacard 20 days back. They promised me that i will get minimum 2 MBs speed or will get refund the amount. But i never get more than 250 Kbs speed and they are not ready to refund the amount also. I have raised issue with Customer care, Team lead and Manager level. Still nothing happened about my issue. I never face this kind service with any provider. What worst / bad service. Krishnaraj [protected]...

Dear sir, I am a retaler of you company. My shop name is Computer Campus. Its shop under Burdwan MTS distubuter office. My new lapu conection was start 30 days ago bt any fos not to be come in my shop. 10 caps is panding in my shop. I hope you solve my problem. Thank you sir My contact No.- [protected]...

Hi i bought MTS Mblaze 3G plus sim with Handset (ZTE 799 D) (No. [protected]) which has 100 GB data free with it. and the main purpose of buying this handset is their data plan. As we know that one can not consume this much data in a month so they instruct the customer to recharge by 197 and Balance unused data will be carried forward to next month (this can be done upto next 10 month) . And always receive a message after each data...

Hello All, As per my bad experience, I would like to suggest everybody to not buy MTS Blaze Data Card. I have purchased the MTS Ultra Blaze - Company claims speed up to 9.8 MBPS. But Actually it never delivers the 9.8 MBPS never... even sometime it creates very hectic problems... Some time - I think daily it not works for 2 to 4 hours... and I have registered so many complains on MTS customer care even sales person who has sold me...

My Father have booked a parcel from Indira Nagar, Lucknow, UP to Columbus, OH, USA on 20th May 2014. Parcel Trcaking Number is CU[protected]IN. I didn't get the parcel till date. And when I track it on Indian Post site it says only Article is booked and dont show the exact status of my Parcel. My father tried contacted the branch and they said we need to track it from GPO, Lucknow. So just wanted to check the exact status of my parcel. Parcel...

I bought a new MTS Mblaze Ultra dongle on May 1 st. Since the first day my wifi is not working. I raised multiple requests and sent many emails to customer care. but did not get satisfied response. the primary reason for my to buy the wifi dongle was to use wifi, and that purpose was not solved. I also have an airtel connection that I use for m y internet purpose. MTS technicians who saw the problem, understood it to be a technical issue...

Sir, I recharged my mts dongle ([protected]) of rs299 on 28/05/2014 it was the last day recharge my net balance was something 8gb leftover after the recharge if recharged on 28/05/2014 i would get a balance carry forward 8gb+1gb data . I recharged 299 but i did not get balance carry forward but i only got 1gb . i contacted mts many times but they dont reslove the issue. I request you to resolve it....