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On-Dot Couriers & Cargo Complaints & Reviews

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Last updated May 30, 2023
Complaints 724
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142
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On-Dot Couriers & Cargo reviews & complaints page 29

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S
Shanab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered so far

Address:Chennai, Tamil Nadu

We are one of a Trading company in chennai.we requested the seller at Siliguri to send sample jute
sheets to confirm buying order atTamil Nadu.The seller at Siliguri booked courier on 15.04.14 at ondot courier.The
booking no.[protected] dated 15.04.14. Many times contacted ondot courier office, Chennai and they have told
the courier will be delivered on Tuesday( 22.04.14)But till now 4.20PM, 23.04.14 the courier has not...
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N
neha227
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic experience with on dot couriers

Address:Bangalore, Karnataka

I have used their service for sending a courier to Chattishgarh (C.G) from Btm 2nd stage (Bangalore) on 8/April/2014.I had conveyed them of the urgency in delivering the package by 10/April/2014 to which they dully complied .However today is 17/April/2014 and their is still no clue of my courier whatsoever.Repeated calls have resulted in recurring false promises.Now the latest excuse they have come up with is faulty packaging of the courier...
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3
333151129
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They have no Customer Care for query & also have no email id to submit complaint.

Address:Kolkata, West Bengal

There is no email id in their website for emailing communication. Their franchise of Kolkata or their partner which contact no.[protected] & [protected] have not entertained to customers as me. Several times I have tried to contact them to take tracking information, unable to success due to their non co-operation and their online tracking information is not updated. Its illegal for services. Now I have no scope to know my tracking information....
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J
jay Vardhan
from Ludhiana, Punjab
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Not delivering items to the address

Address:Chittorgarh, Rajasthan

The courier is supposed to deliver items at my door.The item has reached to its office on 25th january.It has not contacted me yet. When i called today he asked me to come and take my item.When the item was booked it accepted for door service.Track id is[protected]. Its contact number is [protected].Please take some urgent and necessary steps as it is denying from its services.

Yours sincerely
Dev vardhan
[protected]br...
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S
sulanaidu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

50 kgs of package sent on Dec 30th, not yet delivered

Address:Mumbai City, Maharashtra

I live in the United States, and had gone to India for my daughter's wedding shopping. Due to weight restrictions on the Airline, I decided to courier the stuff. Someone told me about On Dot Couriers, and that they come home and take delivery. Since I was about to leave for the airport, this seemed to be a good idea, so I called Imran. He promptly took my call and came home to take the delivery and the money. He also said that if after...
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O
oberoi rajat
from Jalandhar, Punjab
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courier failure

Address:Panchkula, Haryana

i have couriered one very important document via on dot courier vide docket no[protected], on 28/12/13.till now that document has not received there and i am continuously mailing the concerned e-mail ID but they are not giving any response .this is very harassing moment for me as that document is very important for me but today we are standing in 4/1/14 .please do the need full....
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S
shelly041983
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product missing from the courier

Hi Team,

My name is Shelly. I booked a courier through one of the outlet in Ravi Nagar, New Delhi.
[protected]. I booked 4 woollen kurtis to be delivered out of which one got missing at the time of delivery.
The AWB number for the courier booked on 7th Dec is 81255477. When tried calling the On Dot companies tslephone number, [protected], they never pick up the fon. I tried talking to the outlet people where...
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A
avi28886
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not done

Address:Thane, Maharashtra

Tracking Number:[protected], Customer has sent the courier on 1st of November 2013 from Delhi (Gurgaon) and it has reached Maharashtra on 04-11.13 as shown in their own site tracking and they guarantee us of reaching the destination in 2days time. I am also attaching the receipt submitted by them below. Please help me as i have important documents in it which is need to reach to the destination as early as possible.

The service...
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J
Jaikishan Khandelwal
from Dirba, Punjab
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On Dot Couriers - Courier not delivered

Address:New Delhi, Delhi

On Dot Couriers - Courier not delivered Dear Sir/Madam, I am writing you this mail to divert your kind attention towards the kind of services the courier company is providing to their customers. My MOM has booked a courier no[protected] from Ahmadabad (Gujarat) on 30/09/2013 but it was not delivered as of now. And when i am tracking my consignment the website it was showing the forward to delhi airport - in transit. I request you to...
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N
na@1308
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

items contained in the parcel was missing

Address:Satna, Madhya Pradesh

A parcel was dispatched from jamshedpur on 14/09/2013. despite the fact that the parcel had reached the destination on 19/09/2013 it was undelivered to the concerned party till 30/09/201the mobile numbers were mentioned on the parcel but no contact was done regarding the parcel.on delivery of the parcel it was found that the parcel was damaged the items inside the parcel were missing....
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D
DrRajpal Lamba
from Sirsa, Haryana
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parcel missing

Address:Hisar, Haryana

Dear Sir I send on 26/06/2013 a parcel having 2 sari cost Rs.725/- by On dot courier service AWB No.[protected] charges Rs.90/- Hisar to Mumbai. About 3 month passed they don''t able to give me proof of delivery or my parcel don''t return me back. This is Homeshop18 product I return back for refund my amount Rs.725+Rs90 courier charges= Rs.815/- On their shows upto 2 months parcel reach Hisar to Mumbai but not delivered....
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M
Mridul Uppal
from Surat, Gujarat
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Non Receival of Courier

My Rakhi was couriered from New Delhi Rajinder nagar on 14th August 2013 andi haven't recieved it yet I contacted the courier office so they gave me the number of guy who was to deliver the courier. His contact no is [protected] He kept on saying he'll deliver the courier today,tomorrow but hasen't delivered me yet and from 31st august 2013 has been ignoring my calls I tried to contact the head office and they keep saying...
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D
DHANPATRAI
from Sirsa, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FRAUD ON BOOKING COURIER WHERE THEY DO NOT PROVIDE SERVICES

Dear Sir
I have booked a courier to send quotation for an order of Agricultural Machines addressed to 'NATIONAL RESEARCH CENTRE ON SEED SPICES, TABIJI, AJMER' on 26/8/13 from a Stationary Shop at U.E-II Shopping Complex, Hisar who is an Agent of On Dot Courier Services. At the time of giving him the packet I asked him that if this courier be reached to this address before 30th of Aug. He told me that it would reach in one...
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U
UdayPujari
from Mumbai, Maharashtra
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delivery still not done even after 10 days

Address:Mumbai City, Maharashtra

i had sent 2 documents through On dot courier service ,Santacruz,Mumbai to Karnataka state,on the 23rd ,of august. Today is the 2 Nd of September and ,,my subject has still not been delivered, On contacting them, they give answers like some illiterate people ,and keep asking me to call them back.Is this way their owner has taught them to service their customers?. They should understand the importance of the Documents one sends through a...
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D
devjaiswal
from Mumbai, Maharashtra
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do not deliver my parcel

i am devjaiswal my courier is not delivery.my courier no[protected] i send my parcel jaynagar bihar they couldnot reach my parecel my parecel is last stop in madhubani distict they donot send my parcel jaynagar bihar they we return my parcel . madhubani dist in bihar office manger name pankaj kumar jo this own contact no hai [protected].i calll you but they donot my work then return my parcel punjab lalru ambala then my cmplaint then recact...
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V
vks_1981
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier Not Delivered / No Refund

I was suppose to get courier delivered to me under tracking #[protected]. But when I checked the status on their website it shows “Address Not found” which is strange as I have being receiving couriers from other vendors on same address & the irony these guys never called me to understand my address. Later I tried to reach their CC @[protected] / 12 ,[protected],[protected] & Head office 011 – 33588888 for 2 days...
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R
Ravi Kumar
from Kanpur, Uttar Pradesh
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Courier not yet received

Website:www.ondot.info/

I am Ravi kumar from Indian Institute Of technology Kanpur. My sister has couriered me rakhee and precious gift from Kota ,Rajsthan via (Puja Express courier & Cargo shop) and this shop is using ON DOT Couriers & cargo LTD . But that very courier is not received by me Yet . i tried to contact the kanpur branch of this ON DOT Couriers & cargo LTD but nobody is receiveing my phonecalls . I am attaching my shipment status which...
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P
pd9594
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lots of harraasment

Address:West Bengal

i have purchased a neck less set from sakshi jewelry (online)on 26.07.2013. they have dispatched the item on 26.7.2013 with no[protected] by on dot courier.
the kolkata office of that courier agency sent the item to murshidabad (berhampur) on 31.7.2013.
and murshidabad office sent the item to thier sagardighi office on 1.8.2013.
my address (manigram) is just10 km from sagardighi.after 1.8.2013 they have not contact me...
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M
manishvns
from Delhi, Delhi
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URGENT COURIER NOT DELIVERED

Address:Varanasi, Uttar Pradesh

I SENT THE URGENT DOCUMENT THROUGH ON DOT COURIERS & CARGO LTD. DT. 19.07.2013 TO MUMBAI.

THE COURIER HAS NOT BEEN DELIVERED TILL NOW AND THE COURIER CO. DOES NOT RESPOND FOR THIS MATTER.

SO PLEASE HELP ME. MY ORIGINAL DOCUMENT CAN BE MISHANDLED.

FROM:
MANISH KUMAR GUPTA
SA 2/7 M-1 VIRAT NAGAR, PANDEYPUR
VARANASI
MOB. [protected]
EMAIL: [protected]@gmail.combr...
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sanjay thakur 89
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Parcel Not Delivered yet

Address:New Delhi, Delhi

Dear Sir/Ma'am,

I have a complaint for ON DOT Courier. They have not Deliver my Parcel Yet.I had deliver it from 10 july,2013.(Parcel Courier address : Block No.143,gali no.12,near shiv mandir road Sarup Nagar, New Delhi-42) I have told the courier Person regarding this but he have not admit his mistake. Kindly Resolve the Issue. I have also sent a sceen shot to you. Pls check it and take immediate action. br...
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