Red Bus Complaints & Reviews

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Bus Ticket - 26.02.2023 Unable / Denied Cancellation only prn no in the Ticket from Raja Travels. No Ticket no. printed. Red bus web site asking ticket number....

Today I am travelling with my 5 family members by vetri travels booked through red bus.
While travelling from chennai to sivakasi we are hearing huge noise inside the bus which I made complaint to your staff.
I took video with sound generating by bus while moving. Thinking that Redbus will provide good service, we believed vetri travels and booked 6 tickets with premium rates more than Rs.12000.00 but we got very worst experience...

Hi,

I am archana and i had booked a ticket from Goa to Hyderabad for 28th Dec. As my plan got changed i cancelled the ticket by calling bus operator. now both bus operator or red bus has not done the refund. i keep calling red bus customer care and they are not resolving the issue....

I have raised an issue and issue no. is 20738098 red bus. My booking was for 28th Dec and till now i haven't received my refund.

Customer care response is standard that issue will be resolved in next 24 hrs but no update. this is keep on going till now....

Dear Sir/Madam,

I am puranam Ramesh and i have booked 2 tickets from vijayangaram to hyderabad on 13 feb 2023 on red bus by sri krishna travels while payment i got error displayed.

after some time i have booked in orange travels after some time i got 2 success full sms and booked in two buses with amount of appx 3900 rs

and amount deducted 3900+3900 aprox. and i informed to redbus, orang travels...

I booked 2 bus tickets online through the redBus website on 5th February 2023. Immediately after the payment was taken, I received the following on-screen message: "We're sorry! Your ticket could not be booked due to technical glitches. Please note we have received your payment, you need not pay again. Our representative will call you in the next 15 minutes to confirm the booking. You can use the reference number Ref. No.[protected]...

Hi,
I had booked a bus by name BMCC pvt ltd from hyderabad to Bangalore 0n 5th Feb 2023 from paradise firestation stopat 7.30PM pickup. The pickup van that was supposed to pick me up didn't come at all and at 8.30 PM they called and said I need to come to lakhadikapul stop otherwise they will leave. Even though I tried explaining them that my booking in redbus is from Paradise firestation, they simply said speak with redbus at disconnected....

I am not able to generate the tax invoices for the booking i did from red bus.
Trip ID: TRBT[protected]travel Date : 31-OCT-2022) & Trip ID: TRBP84649979

(travel Date : 28-OCT-2022)

Issue : Redbus does not provide Tax Invoices . Which is a Imp feature for travel apps....

Booked bus ticket as per the following details:
From Kanpur(UP) to Delhi
Feb. 05, 2023 at 11:00 PM
Ticket No. : TS[protected]
Passanger Name : Rajesh Singh
PNR : 38692SKA
Seat No. UD18 (Single)
Amount paid online : INR 2008.65
Boarding Point Faizalganj Chouraha, Kanpur

Received call from Mob. No. [protected] and share Bus No. HR 38 AB 9483, Boarding OTP: 1671 through SMS...

Fully cheater & fraud company. if anyone have question, can talk with me [protected]. every time they all are trying to cheat the customers. requesting you, pls dont do the journey with such fraud company....

Ticket Number: TS[protected] | PNR No: TS[protected]WBDH/288185/Mau Delhi 02
Hey Surya,

Thank you once again for booking your bus ticket with redbus. This mail will help you with all the information related to your upcoming trip from Azamgarh to Delhi at 5:15PM on 4th February 2023.

Tickets confirmed hone ke baad hai, 1600rs liye gaya hai aur harassment kiya gaya, phone ko baar baar disconnected...

Ticket Number: TS[protected] | PNR No: TS[protected]WBDH/288185/Mau Delhi 02
Hey Surya,

Thank you once again for booking your bus ticket with redbus. This mail will help you with all the information related to your upcoming trip from Azamgarh to Delhi at 5:15PM on 4th February 2023.

Tickets confirmed hone ke baad bhi jab passenger waha gaye to unhe bola gaya ki aapki ticket cancel ho gai hai aur...

We booked tickets traveling through red bus but they are provided very third class service don't answering anything, according to them they reach by 9.30 it's around hrs delayed they don't bother to contact even one year child baby with us facing trouble by this time for service...

I had booked 2 tickets from the redbus but due to unfortunate circumstances i had to cancel the tickets redbus haven't transfered the refund amount of ₹1732.5, 1591.50 according to refund status the refund must reach my account before 1/02/2023...

I had accidentally booked a ticket on a wrong date and called the customer care within 5 mins. They asked me to book another ticket with the same operator on the correct date, after the journey i will get the refund for the first booking . I did so and the new ticket was much higher in charge.
I completed the journey on 11th January, today it is feb 3rd and i still have not got my refund.

I made around 10 calls to the...

I booked ticket from hyderabad to thanjavur through redbus on 12th january 2023.I was waiting for the bus they sent van pickup to board bus but the bus was having rto issue we traveled more than 250 km by van to board the bus later at hosur the passenger complaint to police station regarding refund the inspector asked us to get the refund through redbus for traveled by van for 250 km then we boardee another bus and reached thanjavur around...

I had completed a journey from Guwahati to Digboi on 29th January 2022 on Standard Chartered bus. My seat number was 14A. The bus operators made a male passenger seat next to me whereas I requested them to not make a male passenger seat next to me instead make a female passenger seat next to me. But they instead asked me to pay for it. This was the policy of red bus that if a female passenger has booked a seat, no male passenger can book...

I booked 3 female tickets from Indore to Mumbai (journey date 28.01.2023). At the time of booking I selected “Boarding Point : Julwania Rajhans Hotel, Indore”. My earlier booking was from Mumbai to Indore, 2 days before, establishing that I am not from Indore and I am unaware of places of Indore. When I reached Indore, I inquired through multiple places (hotel staff, taxi drivers, local guides) that where is this picking up point. Since...

I had book 2 tickets from jamnagar to surat on 29 jan 2023 costing 1400 the payment was successfully done but the ticket has not been booked n the money has been deducted from my account please refund my money...

I had booked a ticket for my daughter from Hyderabad to Bengaluru on 28 Jan 23, tkt no TS2R26107200. Had also added the Redbus assurance for Rs 19. The operator cancelled the bus and I was not provided an alternative. The money is refunded even though I wanted a ticket for the next day instead of a refund. As per the insurance money collected, there was no response. On calling Customer care they are backing out saying I had taken insurance...