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Samsung India Complaints & Reviews

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Last updated Apr 23, 2024
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Samsung India reviews & complaints page 156

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I
icrpc
from Thane, Maharashtra
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Refrigerator

Address:New Delhi

We have received a complaint against samsung that states as follows:

1) the consumer purchased a samsung refrigerator model no rt28r3723s8/hl against reliance retail invoice no [protected] dated 5-6-2019 for rs 25, 000 from your authorized dealer reliance retail ltd, gip mall, noida.

2) samsiung conducted unfair trade practice under section 2 (1) (R) of the consumer protection act by delivering a defective...
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Address:India

I purchased a galaxy note 10 lite on 9.7.2020. The device is hanging, heating and fingerprint sensor not working properly from the very first day. Kindly replace this device....
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RajM4581
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order from samsung online store India not delivered

Order no: [protected]
Ecom exp savex (A) tracking: [protected]

Shipment status of of today 27-july-2020 is showing as rto lock after being kept in local delivery center for 4 days.

No one tried to contact me regarding the shipment and the status is updated as rto lock which i understand that delivery attempted but customer is not available to get the package or customer door is locked, which is totally...
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R
rkumar1978
from Mumbai, Maharashtra
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Galaxy M31

Address:1st Floor, Plot No 1-D, Railway Road, NH V, Fruit Garden, New Industrial Town, Faridabad, Haryana 121001

My complain is regarding the handling of servicing of mobile my samsung service center, faridabad (Simran communication)

The touch screen stop working in just 3 weeks and then when i visited the service center they checked my mobile and did something which results in some damage to screen and then after showing me, that screen is filled with water, then i resisted, then again they change the mind and say screen is damaged....
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V
vikashgauravsamsung
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in service/ quality of service/ bad behavior of service center staff

Address:VINOD KUMAR SINGH, Vill +Post Athri, Runni saidpur, Sitamarhi, Bihar 843311

Dear samsung team,

I bought samsung ac, model no : ar12ty3qbbun on 14th march 2020. Invoiced name on vinod kumar singh
I am facing negligence, bad service, delay in service and not acceptable communication and behavior from the local service center.

Story so far:

1. Guy named chandan, who came for installation, didn't install as guided, used ventilator for pipes instead of drilling in...
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J
jaatrules7722
from Thanesar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective handset of samsung

My self advocate sahadev hooda from chandigarh. I am purchase samsung mobile samsung galaxy s9 on dated[protected] for my wife. My wife feel guilty for this defective handset. Because this handset automatically switch off and on. And continue vibrate without calling. Please tell me why i use this samsung galaxy s9 handset. Me and my family use samsung products for last 15 years but right now faces many problems with your product. Please replace...
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Sanskar18
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding service of service center

Address:Shop No. – 04, Aurora Towers, MG Road, Camp, Pune, Mahara347 SOMWAR PETH SHRAM S, 15, AUGUST CHOWK, Pune, Maharashtra 411001

Hello,
This is to inform you that i sanskar ganesh shendge, from pune, maharashtra. So i deposited my deviced named s9 plus on 21st february 2020 at the authorized service centre of samsung which is located in camp area, near aurora tower pune for display replacement and the engineer who was going to repair my device is currently at hospital, i called him on thursday to track the status of repair, he said that your device is repaired...
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Address:607a Rajaramnager dewas

I brought samsung galaxy a80 from flipkart on 26/06/2020 i found a dot on screen while using back camera. I am continiously followup for replace my phone, samsung service center is also agree to raise d. O. During replacement time. But online team has a lots of confusion in this matter. They miss guide me about policy....
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J
jabirmp
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Network pin code

I buyed samsung galaxy j4 from ksa. Now i am in india so i need network unlock code. Please send me the code...
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I
Ishita Mazumdar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung qled tv del8veey

Respected sir,

This is with reference to a samsung qled television i purchased from samsung website online on 28th june for which rs. 79999 was deducted from my credit card. The tv was supposed to be delivered on 17th july 2020. However till date there is absolutely no update. It only shows under approved status in the samsung site. Sad to state that a company like samsung do not have the right resources who can update and...
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SAVAN MILAN
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung galaxy m11 smart phone

Very bad quality screen...

I recently purchased the samsung galaxy m11 smart phone from the samsung website and it got delivered on 17 june and it was not even one month that got over and the screen got broken.. But wait it did not broke automatically, actually it fell from my hand from above 1.5 feet,

Now coming to the point, its not that the screen should not have broken, the point is that when phone falls...
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R
RahulPOD
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charging problem

Address:F2/379 Sunder Nagri Delhi-110093

I am purchase samsungs galaxy m21 on 30th may 2020. My phone is not proper working (Charging problem) and i am visit samsung service centre but they are not entertaining properly. Kingly take action on my complaint...
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Samsung services centre warranty not coverage motherboard fully ded
Attach acknowledgment copy...
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A
awadheshborl
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Washing machine not working

Address:Dist- Sagar , State-M.P. Block- Bina Vill-Par ,BORL Township flat No- B 42/6 , , mob no- 9669186999

Samsung washing machine is having problem in water intake. After giving command to washing machine water intake inside is not started and washing machine operation is not starting.

Address - dist - sagar, state-m. P. Borl township flat no - b 42/6, bina (India)...
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Priyanka9
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

samsung s20 ultra

Hello,

This is priyanka arora from new delhi, india

This is regarding my recent purchase of samsung s 20 ultra from croma, preet vihar.

I pre - booked the handset on 22nd february 2020 and was supposed to get on 18th march
(As committed by the executive there). I did the regular follow but phone delivery at the store got delayed and after that lockdown happened.

Still i...
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Ashutosh Ghai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint no. 4305329556

Address:hukum singh cottage, sharwan nath nagar, haridwar

Please note we were unable to watch new age digital platforms on our tv as our tv router was not working properly, as suggested by the local samsung technician, we ordered new tv router, by doing partial advance payment.
Yesterday 22.07.2020, the technician came and replaced our tv router, and the net got connected, but since it got disconnected atleast 3-4 times during the testing time of half hour, and also we realized samsung has...
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Address:20th to 24th Floor, Two Horizon Centre, Golf Course Road, DLF Phase 5, Sector 43, Gurugram, Haryana 122202
Website:www.samsung.com

Team,

Having asked for concrete solution and having followup since last 181 days but there is no proper response.in the starting, they repaired the new device and i had to visit the svc store 5 times and now again they are asking me for the same job to visit the svc store in the global pandemic situation as completely lockdown in my city i know there is a manufacturing defect in the phone already discussed in the 1st repairment...
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2
2711hitesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty Not cover MOBILE FULLY DIED due to some part changing at service center

Team good Evening,

M30S purchase is October,

during call saddle automatic switch off

check with service center team some issue in circuit the change of some parts the not cover in warranty,
part price 5500 pay for customer,

my request to Samsung team pls cover the price some issue under warranty of 1 year

attach pic of invoices, warranty card, service...
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Shaik Azhar Uddin
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Samsung Galaxy A70 was locked by emi defaults

Address:14-1-68,Seetarampeth Mangalhat Hyderabad Telangana

Samsung Galaxy A70 was locked by emi defaults but I have buy second hand from olx that person take full amount of money now that person is refusing to payment of emi this is not my fault but still my mobile was locked by emi defaults from tvs emi mobile loan what can i do for this problem please help me out....
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A
Abhi167
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung Mobile

I have purchased the Samsung M30 from second flash sale on Amazon on 11th April with order number[protected]. Everything was working fine till Jan-2020. I never used duplicate cable or adapter to charge the mobile & updating it regularly. I started to face charging issue in Mid Feb. The mobile phone was not charging when it was ON. When I used to switch off the mobile and start charging it would charge in 1 to 1.30 min fully. Hence...
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