Samsung India Complaints & Reviews

My phone is broken and i given to samsung service in madurai, after two days i call the service center for my phone service status. They told me to collect the phone, but i visit the service center at another day the team told me your phone is not ready and come same day evening to collect your phone. I again visit same day evening they told your is not ready come tomorrow. They will not respond my request and does not told me a actual status...

From: arman
Sent: sunday, july 19, 2020 10:43 pm
To: bd. [protected]@samsung.com
Subject: urgent attention : faulty samsung tablet s6

Sir

Please share the update on my defective tab. It's been a while.

This is putting me through a lot of inconvenience.

I need a replacement for the faulty tab. I have shared all videos with the engineer.

Kindly share...

Hi team,



I am shaik babji from bangalore, i have purchased samsung galaxy s10lite smart phone in feb 5th 2020 from flipkart.

Today when is checked in samsung shop there is a option offers for you, when i clicked on it, it is asking me to check whether my device will eligible to offers or not,

When i clicked on check eligibility - it asked me to enter the imei number, when i...

श्री मान जी
मैने दिनांक 15/05/2020 को सिरसा से सत्यम मोबाइल (सदर बाजार) सिरसा से samsung company का model a51 खरीदा, श्री मान जी मोबाइल में दुसरे दिन से ही bantry की दिकत दिखाई दी मैने सिरसा में परशुराम...

Dear sir / madam,
I am writing to you to raise an issue about: mobile phones & accessories
The issue that i have experienced was: recently i purchased samsung m21 4gb blue color model from samsung estore. Order# [protected]. I got the phone delivered on 1st july.
I observed a physical damage with the phone. The right side of the phone has two minor dents on it.
I raised this with samsung on 1st july itself...

Hello, this is pratik telgani i had purchased my handset on 9th of may 2019 and i faced the network issue related to my handset within the warranty period and i have already filed it through online requesting to replacement. Due to lockdown i was not able to go to the service centre. And after few weeks of opening of lockdown i went to the service centre to claim my warranty but they refused saying we have given 14days of time to calim and...

Hello

My sister had put in a load of clothes in the washing machine (wobble technology), my maid who was in the room was ironing clothes, first caught a burning smell. When she went on to check, smoke was coming out of the washing machine. In a few seconds it caught fire, my maid then ran to tell us what was happening, but as we reached the room, the washing machine was burning as flames were protruding from inside it. We immediately...

I have purchased the above mentioned machine in 1999. Over the period its trays and vegetable bin is broken and needs replacement for quit some time. I have approached the company through its common service numbers several times. Almost all the trays and bin are mended with sellotape. The equipment is working satisfactorily but because of this, often company mechanic has suggested replacing the fridge.in my opinion the company should make...

I purchase samsung level u on 11/11/19 and in july 2020 it started facing problem of getting disconnected automatically, so i visited near authorised service centre of samsung in mehsana, gujarat. They told me that it will be get replaced because the product is in full warranty, but after 4 days when i got replaced product, it was broken from inside and watching it condition it seems that the product was refurbished and i gave it back to...

I was ordered my galaxy m21 mobile on 24/06/2020 which order id no is [protected].
Today at 3pm I received my product.
And when I was unsealed the box and switch on the mobile.Mobile was started after that when I go for insert the SIM I found Sim trey is not provided /available with the mobile.
When I contact customer care and tell them the issue they were asked me to mail the lease share the images of the product received...

It is mentioned that merchant has to give cashback, submitting recipet to the bank. But it didn't arrived dont know where to contact. Just called the samsung helpline call ended up without answer....

Order number from samsung
[protected]

Awb for ecom express
[protected]

I placed an order for wireless power bank from samsung e store on 28th june 2020.

The product was shown as delivered on 2nd july 2020, 6:30 pm by ecom express. I was not called or neither did i get an otp for a prepaid order for 3k rupees. I tried reaching samsung but due to covid their customer care was not available....

I have placed an order in samsung corporate portal and due to incorrect eway bill the order has put hold by ecom express pvt ltd and samsung not taken any action on this and not giving an option to cancel the order and no update from samsung even after multiple complaints. Ecom express saying samsung is not responding to her emails....

I brought the refrigerator on 13th june 2020, was installed by samsung team next day with all the demo given. 13th to 26th june noticed the fridge compartment not cooling (Food getting spoiled) and raised an issue on 27th via phone.
1. 6th july service engineer comes home to check, within 2 mins he claims it is working fine and this was a false issue raise. On further asking him when both compartment are fridge setting and set at...

I have lost my washing machine purchase bill. Could i get the duplicate bill...

I have purchased a refrigerator from samsung shop online website on june 30th 2020 and the product got delivered on july 13th 2020.

I have raised a demo installation on the same day, samsung representative visited my place and he is unpacked the product and i can see there is a dent on the top door of the product.
Due to current pandemic situation i have decided not to raise a return request as it may take huge time...

Hii sir
Sir mene 24/06/2020 ko m11 handsets ko purchase kiya tha for gift. Mobile ki half display par lining show ho rhi h.. One time mai lining samaj mai nai aati h. But display mai manufacturing defect tha.. Plz help and give to fast resolution... Thanks
Bill attach
Amit kumar [protected]...

@samsung india
Very much disappointed with the irresponsible behaviour facing since almost a month from samsung!! I complained about the motherboard failure of my 4 months old samsung brand new television in june.. Trying to follow up with the customer care service but all in vain.. Nobody is ‪willing to show up and take the responsibility... Its been more than 2 mnths now my tv is still not repaired. Request to all users plz never...

Sir, my refrigerator is working but not at all cooling.
Rt -33hdrzesl.
Serial no. Ho4a4paf700957h.
Purchased from bismi home appliance, kalamasdery, kerala, kochi
Invoice. No. 186174.
Please do the needful. Very urgent.
Dr. Abdul nasdar...

I wish to complain about the mishandling of my Samsung Mobile
that I have given for repair at Samsung authorized service center (Prateek Electronics opposite Mahatab Singh ka nohera near Kashiram circle, Alwar-301001)

I am complaining because of dissatisfied service and misbehaving customer support. I would like you to resolve my issue as soon as possible.

So I went to get my broken screen repaired and...