Samsung India Complaints & Reviews

Dear Sir/Mam,

As I would like to inform you that I as a customer and consumer sending my entire issues which is still I am facing right now against Samsung India. Where I wrote several mails to them but they are not ready to give a exact solution of my problem.

Not only this but also they asked me that their service executive will going to visit at my given address to get resolved my issues but it’s still...

Purchased a mobile phone from Samsung website by paying 2000 more and then when I received it the issues started Phone started hanging bad video and voice quality charging issues, , , Customer service center says to go service center again and again. Due to Covid they are taking the advantage of people and not being able to complaint. Denied to replace the item and even for refund......

I had ordered a galaxy tab a 10.1 (Wi-fi) sm-t510nzkd on 17th july by making full payment. The expected date of delivery was 24th july. However, they are still to receive it. Order no [protected]. (Order through samsung official website).

Airway bill no: [protected]. One can see from the website of ecom express that the shipment is lying in the wrong city since july 29. The location of the item is shown as pali (Maharashtra...

Hello service head, ravi, geeta & prince,

Pls note that you are giving pathetic support on this issue by taking responsibility without contacting/updating the customer and providing false assurance of resolving issue within 3/4 days, and no sign of improvement in your support attitude from 45 plus days issue.

As per my previous communication there is no pkp issue for my area (Abhyudaya nagar - 400033) and it...

Dear team,

This is my one of the pathetic experience that i ever faced with any company in order to reach out to the customer care department.

If you people do not want to serve your customers then why you have opened the customer support department.

I have purchased the refrigeration back a month ago and i am facing some cooling issues for the same i tried to reach out and the call was getting...

Dear sir /madam

My sel[censored]tkarsh Upadhyay

Sir mujhe problem ye hai ke meri Ac cooling nhi kar rhi thi so Maine sumsung care par complain ki (18may 2020) ko us time lockdown tha so 7 June ko Engineer ki wisit hui to usne bataya ke Ac main Gas padegi jo ke unke pass thi nhi phir wo 14 june ko aaye or gas daal gye or 3 months ki warranty di to problem ye hui ke sir jo cooling pahle kar rhi thi gas padne ke baad...

I bought samsung m30s for 14000 online on january 2020, after 6 months o[censored]sage it became defective and i claimed my warranty on drb enterprises samsung chrompet, chennai. Instead of that phone they gave me a coupon of 14000(that can only be claimed in samsung showroom) but the showroom price of that same phone is 15800. Should I give Rs1800 extra for the same phone that I had...If it is a refund of 14000 in cash or check, it will be a fair...

Samsung top load fully automatic washing machine 6.5kg+1.0 kg is not start when we switched but after sometime it started but now it's completely not working these type of situation we faced from past one week so we request you plz montior this problem and solve it as far as possible thanku...

I ordered a phone (Samsung galaxy m21) from the online shopping portal of samsung india and it was supposed to be delivered to me about nearly 10 days back but it still hasn't been delivered yet and both the courier company (Ecom express) and samsung india hasn't provided me any proper reply inspite of me calling them multiple times for the same.

Order i'd - [protected]
Name - ranjan dowerah...

[protected]...

Dear sir,
I purchased a50 for 20k in june 19... But it showed heating issue n conked off on 25th april 20... As it was a lockdown ur people told me to wait till things r opened. I waited n when lockdown in mumbai opened on 8th june the same day itself i went all the way to andheri east customer care center n submitted my phone... Next day they r calling me n telling me it's an expense of hopping 13k to get my ph repaired.
br...

Sir i have purchased two mobiles i. E s20 & s20 ultra and facing overheating problems in both the devices. Sir after many software updates my s20ultra is working fine but my s20 is over heating. I have also visited service center and they said its minor software issue and updated my device with new software. Despite of my several requests and complaints regarding replacement of this device they say not possible. Sir trusting your brand i...

We have make 1st complaint for our refrigerator in may 2020 and we purchased on 25.04.2016, we can not say complaint as our ref is in working but as a routine cleaning of ref we have seen some plastic is uneven in fridge compartment we have make 1st complaint to customer care they had send engineer to our location after seeing the fridge he notify that fridge sensor is not working and due to this defrost heating system had damaged internally...

I am aman kakar from punjab city roopnagar my complaint is that my refrigeator is not working properly from last month executives does not know the problem and waste my money again and again i had huge loss of 3500rs but my refrigeator is still not working thry are comming and taking fees again and again i am very upset samsung service 5 or 6 x executive came they didn't try to find any issue in the fridge they imaginating problems and telling...

Dear sir,
The Samsung service centre of dumka collected my phone Samsung ME dated 18/07/2020 for replacement and told to me your replacement process will be completed within 3 or 4 days but till dated they are not replace my phone. Whenever I visited service centre they told to me every time since it is pending for approval from company we can't do anything.
I am very disappointed with the service provided by samsung care and...

Hi,
The issue is regarding my Samsung a50 I bought on Sept 2019 from that day phone is facing issue of heat and my phone gets heat only half of the panel and I went to ASC they are changing my phone part again and again and they don't even understand my concern and this on 29 July 2020 they didn't even change anything and they lie to me that they change the part and my phone get heat if you use for 5 mins and the ASC person say that...

I am cheated by Samsung Service Center. My brand new phone suddenly stopped working there was black and blue screen initially and then no display this was in the month of March'2020. Service center informed me that the repair would chargeable even when my phone is under warranty. Due to lockdown and other issues I was I was stuck 2 days back I gave them my phone for repair they said I'll have to pay 15500 for the same. I had no option I need...

I had purchased samsung a30s on 15 december 2019. On 2 march 2020 display not working but due to all gallary closed i had visited ghatkopar west galley on 16 july. They told me mobile screen is damaged and we have to replace. They gave me quotation and told me we will make in 2 hr. But i had insurance so i asked for few day. But after 2 day they called me and said screen is not available so you take back you mobile. So i asked for mail. If...

Dear CEO/Service Head
Samsung !
Revert on Priority Please !

Complaint against Service Order Number [protected]

I had purchased the handset Samsung A50 from Samsung Store in Express Avenue Mall, Chennai ( Original Bill submitted to Samsung service centre, Port Blair with defective handset on 28May2020) . The handset developed overheating and battery discharge issue. Hence I took it to Abacus infosystems,...

Purchased a Samsung refrigerator, knowing of the brand on March 2019. But it has really disappointed us especially during lockdown when kids are at home. In July 20th it produced some weird noise and we contacted customer care. So the mechanic checked it the next day and said that the digital board is damaged and he replaced it after a week but it didn't work. Then he said that the compressor is damaged and we had to replace the compressor....