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Samsung India Complaints & Reviews

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Last updated Apr 29, 2024
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Samsung India reviews & complaints page 117

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G
Gladson1975
Jun 26, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service center response against complaint Id 4324847141

I have given complaint about my new Samsung qled TV on 21 may, today 26 the June there is no proper response from service center. No body is telling the status of this particular complaint no....
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Kushanku Pal
Jun 26, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Harassment

My handset of model Samsung A31 was suddenly recognised with the problem of non charging few days back, thereby I found it preferable to submit it to the nearest service centre to repair it, My phone was left with 1 month of warranty, I handover the phone to them, after enquiry they informed it was due to the leakage of some liquid and thereby they considered it to be a physical damage but I couldn't find anything, there was no physical damage...
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AlokJ1234
Jun 26, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SAMSUNG Galaxy Z Flip Model No. SM-F700F/DS

Please find the following details along with my concern.

First Name : Alok
Last Name : Joshi
Email Id : [protected]@gmail.com
Contact Number : [protected]
Request type : SAMSUNG Galaxy Z Flip Model No. SM-F700F/DS Quality Issue
Product Model Number : Model No. SM-F700F/DS
Product Serial number : R38N4001M7E
Job Sheet No. : [protected]

My friend a resident of Dubai...
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NaN_81
Jun 26, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback

I purchased Samsung mobile Galaxy M31s in month of Aug2020 using ICICI Bank Debit Card and was supposed to get Rs.1000/- cashback for this transaction within 90 days of purchase.

Till date I have not received any cash back.

After repeated requests to Samsung CEO (e-mail) and Support Centre still no action.

Ticket No. 1994964 and so on till. ...Last Reference No. [protected]

Kindly...
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bapibhai897
Jun 26, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung 48

Hi Sir,
its regarding my TV repair, am not getting adequate response on my service request No [protected].

every day I am being told I will be contacted shortly and your repair will be fixed by today, its almost been 7-8 times

request your kind attention on this.

thank you
Narendra Kumar Sahu
Mob [protected]...
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J
Jitendra Sukla
Jun 25, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator model-rs552nrua7e/tl cooling issue

Address:SAMSUNG INDIA

Sub: Request to solve Samsung inverter side-by side Refrigerator problem

Refrigerator model-RS552NRUAA7E/TL

Serial no-0CZ94ABHA00023X

I purchased refrigerator in 2017 . After 4 years, developed cooling issue problem, lodged complain on[protected] through customer care[reference number [protected]] and same day engineer visited site and through physical inspection identified gas issue(Amount- 649...
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Jitendra Sukla
Jun 25, 2021
Jun 27, 2021
This thread was updated on Jun 27, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Side by side refrigerator cooling issue

Address:SAMSUNG INDIA
Website:[email protected], [email protected],[email protected], servicehead.in, customer support

Side by side refrigerator, cooling issue, lodged complain, poor service, without tracing problem, filled up gas, same problem repeated after 4days, service center pointing to circuit board problem, after follow up found internal body leakage problem, contacted customer care more than 30times, 23 days passed no final response from SAMSUNG, service Centre refused to provide service related to body leakage problem, poor quality, no support ....
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Sanish Chaurasiya
Jun 25, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding service center work experience

Address:Pharenda, Maharajganj

The service center facilities of samsung company is too worst..
I am satisfied by your smartphone but not your service center....
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ekansh12
Jun 25, 2021
Jun 26, 2021
This thread was updated on Jun 26, 2021
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Delay in service by service center

Dear Sir/ Ma'am,

I purchased a Samsung Air Conditioner in starting of the month of June'2021. For the past 1 week I am experiencing an issue of water leakage from outdoor unit of AC. Regarding this I registered a repair request to Samsung Customer Care on 22/06/2021, but till date the problem is not resolved. I was told that technician will contact on 22nd itself but no contact was there on that day. Yesterday (24/06/2021)...
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A
Alan2109
Jun 25, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung A50s

My Samsung phone A50s which was purchased on October 2019 is having booting issues.I had given the phone to Samsung service centre MP nagar Bhopal.they told me that the mother board of phone to be replaced and it costs around 9000rupees.it is very unfortunate for me to have such a kind of issue with a fairly new phone which didn’t had any physical damage yet.I now doubt about the quality of Samsung phones kindly give me necessary service...
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Sanjoy khatua
from Delhi, Delhi
Jun 25, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unexpected Servicing & Delay Delivery (Ticket Id:- 4326695444)

Address:Gurgaon

Dear Samsung Team,

@[protected]@sea.Samsung.com

Please read the very careful below my mail.

It is very disappointing that we have to write this letter to you. I have used the Samsung M30S handset and having troubles with the defective phone after a software update past 5 days and submitted the service centre Devine Solution but they did not resolve the issue within 2 to 3 days after...
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Gaurav kushwaha891
Jun 25, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung s21 ultra 5g

Address:Jhansi utter presses

Mere phone ka display tut gaya tha jo ki Samsung care plus tha aor uska bima tha aor mera 1600 rupay ka amount bhii net pa cuta diya tha aor Samsung serves center per 7/6/2021 per repair ka liye daal aaya tha jo ki 10 din kii bola tha unhone abhi tak repair nhii kiya wo bol rahe ho jayega 2.3 din ma but 7 ko 1 month pura ho jayega aor abhi tak sahii nhii hua mobile jhansi Samsung serves center up...
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Kunal Godhnani
Jun 25, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung tv

Address:E/70, 1089 Krishnanagar saijpur bhoga 382346 Ahmedabad
Website:Samsung.com

I was facing issues in accesiing prime video on my tv. So I called customer care and they advised me with some steps to perform on my tv. Still the issues remains the same, so the guy arranged an engineer visit for 20th jun, 2021. The engineer came, who DOES NOT EVEN HAVE ANY PRODUCT KNOWLEDGE, called the same technical team with whom I dealt with in the first place. The engineer with his personal remote did various troubleshooting steps...
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Rajesh510
Jun 24, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung pay mini fraud

I have made payment of 2160RS through Samsung pay mini app on 17 June 2021. Amount has been debited from account but the money didn't send to the person bank . After waiting seven days I raised quary about Amount debit but they said Amount is not debit from my account. It's all about fraud through Samsung pay mini app....
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Puneeth91
Jun 24, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung s20fe with exynos processor

I purchased the phone s20fe 4g in the month of Jan 2021 and I am currently facing issues such as battery backup, performance, charging time, overheating etc..

I also saw the same phone comes with snapdragon processor now (launched in March or April) which is way better at battery and processor management.

It's unfair that people who bought the 4g version so close to the 5g version launch we haven't gotten any...
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Manoj Mewani
from Dhule, Maharashtra
Jun 24, 2021
Jul 1, 2021
This thread was updated on Jul 1, 2021
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Severe Display tint issue on S20FE 5g

Hi,
I saw a severe display tint on grey color throughout the device in low lighting conditions, I asked customer care for replace refund within 14 days of purchase and they agreed to it, they said to submit device in service center. The service center are denying this as an issue and are saying that this is not an issue but a theme I asked them if it is a theme, to download any grey image from net in another device and transfer to...
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Ravindra4077
Jun 24, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Restarting mobile and strucking

Address:10/2, JP nagar 5th phase, Near Royal high school, Bangalore, karnataka, 560078

Hi I bought samsung m30s mobile in Amazon in February 2020. Now restart issue is there I went samsung service centre in jayanagar Bangalore there they told mother board and display issue is there telling so many mobiles m30s mother board issue is there.due to lock down my warranty is expired..they are asking 9000rs money for repair motherboard literally I am crying...my family members all are using samsung mobiles only not happened like this...mother...
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aamritaroy14
Jun 24, 2021
Jun 25, 2021
This thread was updated on Jun 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung TV

Dear Sir / Madam,

I am writing to you to raise an issue about: Damaged TV Delivered.

We ordered a Samsung TV from UA50TU8000KXXL (order id: [protected]) through Samsung online portal. They have delivered a damaged product (broken display) and this was noted by their installation engineer. As per his instructions we have raised a ticket through customer care number.
We have not received any support yet...
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artisawant
from Mumbai, Maharashtra
Jun 24, 2021
Jul 2, 2021
This thread was updated on Jul 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order Number - 1115097641 . Replacement of Samsung galaxy S20EF 5G

Website:www.samsungindia.cpm

Ticket Number - 2090577. I have purchased this phone from Samsung official site . But after delivered I have seen that back cover fitting is not proper it was showing gap so I raised complaint but they said to visit service center so I visited service center but thier service engineer said that they will give only certificate for hardware problem they can't give for manufacturing defect and even they said they don't replace product because...
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artisawant
from Mumbai, Maharashtra
Jun 24, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
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Replacement of Samsung galaxy S20EF 5G

Address:A/10, Amardeep Building, Kalachowki, Opposite.Hakoba Mill

I have purchased this phone from Samsung official site . But after delivered I have seen that back cover fitting is not proper it was showing gap so I raised complaint but they said to visit service center so I visited service center but thier service engineer said that they will give only certificate for hardware problem they can't give for manufacturing defect and even they said they don't replace product because I have purchased online...
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