Samsung India Complaints & Reviews

I bought samsung galaxy M51 through amazon on 17th jan 2021. After using it for 2 months it suddenly stopped charging in March 2021. Then I reached Samsung service centre and they repaired it and replaced some parts of my handset. It took them 9-10days. Now I am facing same issue again and my phone is not charging. Within 6 months of purchase same issue happened twice which clearly indicates that this product is faulty and doesn't match the...

R/ sir, I Purchased AC from GMR agency, Srikalahasti on 7-2-2020 and said company was given 3 services. Am waiting one year nobody cannot given 3 services, last 4 days iam calling customer care but supervisors r not respond (not called back). lastly iam waiting on call they answered warranty period is completed, hence we cannot give free service. Ok, its not my fault, the same was not informed by d agency at d time of AC purchased. iam waiting...

I have RT28K3343R2/HL Samsung Refrigerator purchased in the year 2016. on Jun 15th we ran into cooling issue for the lower compartment and forming of ice on the upper door (Freezer). On Jun17th opened SR [protected] after several follow-ups with Customer care[protected] they have sent an engineer on 19th June. Unfortunately it was a power shutdown on that and the engineer who visited tried to open the upper board but as it was frozen he...

Have logged service request twice [protected]
The customer service rep, tejaswini has been rude and impolite. The quotation for repqir/replacement is around 20000 INR.
When requested to give in writing the warranty for replacement panel along with quotation, it was plainly rejected saying that only verbal warranty will be given. We are lost and need to decide if we should choose a new TV of different instead of relying on Samsung...

I have purchase refrigerator 2 year ago. It is in warranty period but I lost my original invoice .
Please tell me how I can get service under warranty period....

Dear Sir / Madam,

I am writing to you to raise an issue about: Computers and Consumer Electronics

The issue that I have experienced was: I ordered this Samsung Monitor on 27 March 2021, via Amazon.in, and got it delivered about a week later. Now, since June 12, this product has started developing various defects known as 'grey spots' on its main display. I contacted Samsung via email and their website. They...

Hi,

I am using Samsung S9+ since 1.5 years. Around 18th june 2021 an update came and I updated my device.
Post the update the display started appearing greenish. I googled and on Samsung community I found that several Samsung phone had same issue.

Samsung online support asked me to do Safe mode and factory re-set, I did that. No help.
Visited service center and did software check and my phone was...

I am extremely frustrated and disappointed with the disgusting approach of Samsung towards their customers.

I have paid for a premium phone which has a manufacturing defect. While buying I was told the screen is super strong and nothing will happen to the fold.

However in 3 months time I started to see a bubble line on the fold which increased in a months time.

My first call was made to the...

I placed an order for Samsung Galaxy Tab S7+ on 16th June, 2021 and my delivery was scheduled for 22 June. Order number - [protected]

However, according to mail I received on inquiring about this I came to know that it has been packed and ready to be shipped.
Also I am receiving the same status from LEVEL 1 CUSTOMER SERVICE that it is packed and ready to be shipped since the last 4 days.
If it is really packed...

Hi team, I purchased samsung galaxy m30 s on 6 th June from last 2 weeks my mobile is getting restarted frequently and also getting hanged even after showing it to the service center still issue is not resolved . Please look into this matter as soon as possible it's not a cheap mobile it's cost is around 15k please do it as soon as possible...

Dear Sir,

I had taken Fridge from S.K. Sales from your Vapi Dealer and sorry to say but I am not at all happy with your service executive.

My fridge is having a problem of defroze and your executive says single door fridge has that issues so you have to manage the same.

We were not guided about the same when we had purchased the same nor your Engineer or Dealer told us about it.

Request...

It’s very frustrating. The request was raised on 15th June and a person visit he said repair need to done and collected advance money from me.
Now I do not hear anything from him.
When I called him then he told me that repair cannot be done since Samsung no longer making the parts of the modal I am having.
Still no refund nothing.
Customer support is pathetic they told me many times they will resolve it but nothing...

I am Jaspreet from Pune. I had purchased Galaxy z flip in Jan 21 from Phoenix Market city Pune. And in just about 3 months I started to see a prominent line on the fold. Since it was a lockdown I called the helpline on 23 April and they asked me to pay 10000 for the screen which is ridiculous why would someone pay for a manufacturing defect.

Now the line is looking extremely bad.

Due to the lockdown everything...

I have purchase 670 liter fridge on November 2020, In Month of April 2021, defrost and sweating problem started in the fridge, I have complain in Samsung customer care and Engineer visited and say that there is choking problem. I have given permission for repair and they have done the choking problem repairing but the problem is remain same .Since April, it is almost 3 month running but problem not solved yet
Engineer done the repairing...

My Samsung phone having issue, so visited tenkas Samsung service center at last Monday they told water went inside need to be service u have to pay something...next day again we visited and asked water went inside means how mobile phone getting charge ? Later checked not water issue, problem with motherboard issue need to be replace the board ...need 1week time for spare parts waiting time, and they return phone to us,
Today we checked...

Hi

Can you help in this regard, I had service in my Samsung Fridge. Raised and service request and person came and did the repair and charged me Rs 3450 but no bill is provided still and problem is not resolved as he came next day and could not able to resolve.

Still I am confused what is the breaks of service expense what they charged me rs 3450 and issue is not resolved still.

We always speaks...

When washing machines starts drum rotates for one minute then creating abnormal noise and drums stops rotating then all further process stops. Need your attention and help to get the washing machine repairing asap...

I bought Samsung galaxy s10 lite from Go Mobile INR 32999 (Tilak Nagar, Jail Road) on 20 December 2020 through mode of cash payment. And within a week of buying the phone, the problem started in it. For which I went to the service center of Samsung then they told me that the phone may have software problem and gave me back after updating the software. But after a few days the same problem started happening in my phone. For which I made a...

I bought Samsung galaxy s10 lite from Go Mobile INR 32999 (Tilak Nagar, Jail Road) on 20 December 2020 through mode of cash payment. And within a week of buying the phone, the problem started in it. For which I went to the service center of Samsung then they told me that the phone may have software problem and gave me back after updating the software. But after a few days the same problem started happening in my phone. For which I made a...

I have ordered a refrigerator from samsung shop on 29th May 2021with order id [protected].
I received the product on 6th June 2021. And the installation was delayed due to covid so I waited for the arrival of service from their service centre.
On 17th June 2021 service engineer was assigned and he came while opening there was a dent on the side of the product so he asked me to report it to the Samsung shop so I did the same...