Samsung India Complaints & Reviews

Hi, I am Vignesh from Chennai, kindly note I have bought a Samsung refrigerator in the year 2017 and it was running well for 3 years after that it started to give trouble and we informed the customer care and the technician arrived and informed us that the board need to be changed and we have also changed it twice or thrice within 1 year with around big cost and recently again refrigerator is not working and we have called customer care for...

My samsung m31s mobile is motherboard complient before 2 months.. I go to the samsung service centre rajapalayam and registerd complient... But not anyone solution... Worst service.....

First Name :Maruthi
Last Name :L
Email Id :maruthi.[protected]@gmail.com
Contact Number :[protected]
Request type :TV replacement request
Product Model Number :UA32TE40AAKBXL
Product Serial number : 0DTB36TR501402F

Hi team,
I have ordered TE40A model Smart HD tv in Samsung shop application on 26th june. I have received the Prouduct today and samsung engineer came for installation....

Respected Sir,

I want to draw your kind attention to the subject of "poor customer care service" of Samsung MY AC APPLIANCE. They told me that they will come to repair it within 2 days, but now it has more than 8 days to follow with their customer care.

Therefore, I kindly request you sir please take an action properly as soon as possible & solve my problem. For this, I will be eternally grateful to you.br...

Hi Team,
I bought Samsung Level U 21/09/2020 in this lockdown period ( May'21) mu device started giving me trabouble today I had visited your Dharwad, Karnataka Service center they denied to repair it nor for replacement nor they are giving me written confirmation letter.
Pls look into this case or else will for Consumer court....

I wish to file a complaint concerning the abrupt behaviour of Technician and guard at your Samsung Mobile Service Centre, Branch-Rajkumarganj Mirzapur Darbhnga Bihar.
I visited to the branch for Pick up my repaired mobile After service center call. when I wanted to In the Center 01pm, I found that the gate was closed. I requested to let me in but suddenly the guard started screaming at me. He treated very badly with me. Secondly the...

Been Mailing someone called - Janki

I have not got any call or update anyways... Please note:

1 - We were all told all thru that there was a water input from outside hence the part got damaged.
2 - I spoke to the engineer who came to my house today and I place on record that I have made a video recording of this. They are clearly telling me that the water leak was from within and not from out.
br...

I have bought an Samsung S21 Ultra on 20th Feb 2021, none of the offers that were shown to me before purchasing the device were made redeemable for me. I was shown a bundle offer of Galaxy Watch and Buds, it wasn't given to me. I was shown an insurance offer which said I'll get insurance for 2 years which costs around rs.7999, but I wasn't given that too, when I tried to contact servify team, they insulted me and said that if you wanted insurance...

Sir, on dated 09.05.2021 a complaint registered for replacement of refrigerator Samsung 192 liter, vide complaint no. [protected] through mobile no.[protected] and I have already been so many calls to the customer care of the company, but no satisfied answer receive with them. the problem not resolved by the company/dealer. sir i want the replacement of the refrigerator as soon as possible. My mobile No. [protected], [protected], [protected]...

I have purchased a samsung refrigerator in 2014 (Details mentioned below). The fridge has stopped working, and i came to know that there is an issue with compressor.
I have lost invoice copy and warranty card. I have already tried to get the copy of invoice from dealer, but couldn't find. I know, it's a mistake from our end. But, samsung customer care & their technician both have confirmed that they have all the details (Incl. Purchase...

Respected Sir
I want to draw your kind attention about the subject of "poor customer care service" of samsung
smart tv. They told me that they will come installation within 2 days but now it has 4 days to buying the smart T.V. They are postponing the installation by tomorrow. Therefore
I kindly request you sir please take an action properly as soon as possible & solve my problem. For this I will be eternally grateful...

My new AC installed in February 2021, but not working at this time....

Already explained More about these issue after updating my M3o s i got Restart error after 6 month they told this board problem i have complaint more than 1 times ..There is no response from Samsung Customer Care. i am go to nearby service center and told that claim id customer care side told we will forward supervisor call but they do it more than 5 time i will report . as below i forward my complaint mail.

Automatic restart...

I m very tense because I purchased Galaxy m 31 phone.it is manufactured defective. So please return or replace...

My mobile has defectpower/overheat while whats app video call within 10 to 15 minutes and it gets stopped.I visited samsung centre jammu twice on 220621 and 240621 but they are unable to resolve it. The set is within warranty.As such it may be replaced and the old set may be kept for research work.I am not in a position to visit your centre of and often.
With regards
surinder kumar raina
mob no [protected]
mob no[protected]...

I had purchased Samsung F12 device from flipkart on 7/05/2021. From beginning I am facing problem in my phone charging.It show me cable charging instead of fast charging.Then I visited to Samsung Authorized Service Station they checked my phone and told me that your phone has a water damage but my phone doesn't came in contact of water or any liquid substance.Then I called customer care to complain about that particular service Station and...

A 31 mobile purchased on 21/07/20. In first week of june it was found that it is not chaging. Repaired by contai seviving centre. But very next day once again not charging. Deposited the phone at Sandha Mobile, Belda, repaired by contai service centre and delevered to me on 30/5/21. But on 29/5/21 it was found that it is not charging. How 3rd class your service centre is and how 3rd class your phone quality is. Within 1 yr it is not functioning....

Respected sir,
sir i bought a Samsung curd master refrigerator model no.04BK4PBNA00859B . in SOWNDARYA SHOPPE ( A UNIT OF SRI RAMA MARKETING ). dR.NO.96/8, main raod, NARASANNAPETA.SRIKAKULAM DIST. AP..contact no. [protected]. your company giving an scheme is upto 20% additional cash back ..when i bought the item iam asking the scheme offer they will be told iam giving a gift for instead of scheme sir...but till today they will be...

First Name : Rahul
Last Name : Kumar
Email Id : [protected]@gmail.com
Contact Number : [protected]
Request type :
Product Model Number : Samsung J7 Max and J7 prime
Product Serial number :
i would like to inform you that, by 3rd May of this month i went to Samsung care Tinsukia 786125 (Name- Dharam's mobile, location TDA plaza)
to replace my mic.
then they informed that to fix...

Mr. SUNIL KUMAR, from samsung service centre located in 1st flr, 2nd line beach, george town, chennai-600001, Tamil Nadu, is behaving very rudely and in a abusive manner to the customer (myself), though i was very polite. I didnt expect samsung will treat me in such a bad manner, very disappointed with samsung recruiting such unprofessionals....