Samsung India Complaints & Reviews

Pls note i had prchased samsung tv wih built - in airte dth set up box model uak05570 on 24/10/16. Initially tv was working but recently im not able to view any airtel channel. Accdgly i got it checked fm airtel for my dish antenna performance and i was told that the tv software is outdated and needs to be upgraded.
Samsung cust. Care was contacted and a complained was lodged on 13/07/17 no. [protected], and was assured that the tv...

I bought a samsung mobile last year and it hasn't been one year yet and the samsung mobile battery has gone faulty. They said that i would be charged rs. 1500 for the battery even though the battery is covered under warranty. They are saying that there are scratch marks on the battery which is totally untrue. The marks are on the copper plates which are due to the plates fix on the copper protuberances on the phone. When i talked to the manager...

Samsung mobile service — complaint against samsung india mobile reg. My mobile handset no. Sm-a800f
Imei : 353004/07/056885/7
Imei : 353005/07/056885/4
Serial no : rz8g80e4got

Very poor & slow se4vice for customer.
My token no 72
And i am standing in last 1/1.30hrs.
But token system service not properly manage. Not any executive for communication.
There not any clearity...

During warranty period of my handset i have given it to the service center for repairing but several times visited to get the same but they are not able to give the same. Again today i. E. 20/7/17 i visited the service center to get my handset but they are unable to give a perfect date to give so please do the needful asap.
Attached job sheet.
Regards,
Sushanta sinha,
[protected]...

Sir,
This is to inform you that i have purchase display combo of samsung a7 from your service center virasat communication, jaipur. But when i ask to enter my gstin in my invoice they refuse to do that. I request you to please look in this matter and enter my gstin in your invoice as your tax invoice is valid for input credit
My invoice no. [protected]
Date - 17.7.17

My gstin no. 08abspao764c1zw
br...

I am writing this mail on not getting due redressal from the normal mode of calling samsung helpline (Called 3 times), service centre and writing 2 no. Email to customer support.

I had lodged a service complain no. [protected] for my samsung side by side refrigerator 591 ltrs. Model rs552nrua7e purchased on 25.09.2016 on samsung helpline number[protected] on 19.07.17 morning. During registration of complain i was informed...

Dear sir,

This is to inform you that i have bought 01 new television (Ua43m5570aumxl-panel sno. 0a5s3zej500251) from your authorized dealer m/s classic electronics, mla house, 2nd mile, sevok road, siliguri 734001, west bengal vide invoice no. D682 dated 19.07.2017, they have assured me that the service man of samsung will be visiting at my residence and install the television set within 24 hours. Also i got a message from...

This is all bad and worst experience from samsung company. How can regular customer enjoy the benefits of above exclusive offer when there is no availability of coupons from last three months. And the smart club executives are so rude and arrogant. I will never purchase samsung products in future and never recommend my friends to buy products from samsung exclusive stores like samsung smart plaza....

Hi sir,

I live in kanchipuram, tamilnadu. Here we have an authorized service centre for samsung mobiles named "hitech solutions". I gave samsung a8, samsung j5 for service but they are saying it as out of warranty and suggesting outside shops for service and getting commission from them even for software complaints they are doing the same. The manager name suresh and service engineer name is jayavelu. They are not giving bills...

Hello team,

As ur inform i had been visited to nearest samsung service centre and discussed about my mobile, they are telling me to pay the money for the screen replacement but i will not pay a single rupee and i[censored] guys won't replace that worst quality mobile with 48hrs.. Im going to take very strict action regarding this as i suffered a lot because of this mobile.. What guys still waiting for not resolving my issue, do you...

I purchased one led 49" tv set modelua49k5100 of samsung exactly after 17 days after purchase it went out of order. Complain lodged. Till the end of third day nothing done. I want replacement.
The tv set went out of order on 17.07.17.
Date of purchase 30.06.17.
Problem is picture not displaying properly. When switched off the tv set is perfectly ok.
But when tv set is switched on it is looking as if the screen...

I have buy a5 2016 edition of samsung company and the set was in warranty period till 12/4/17 and i was pay to samsung care rewari to extend the warranty for 2 years so after that the battery swallowed and the backcover which is of glass will broken and i take that phone to samsung care rewari and they charged also for the glass.
[protected]
[protected]@gmail.com...

Sir,
I had purchased a samsung refrigerator model no-0gcj4abj200059, for which i paid a amount of rs. 106000.00 on 15th may, 2017.
Two weeks later, the instrument gave problems related to the 'ice and water dispenser'. Accordingly i informed' great eastern treading co.', red stone, g. S. Road, guwahati-6 from where i had purchased the refrigerator. Promptly the agency sent a mechanic to examine the instrument and do the needful....

I bought my samsung s7 edge in october last year. Four months after buying it started heating. Shown to service centre. They did a factory reset and it was okay. But moment i downloaded apps. It started heating again upto 56 degrees. It bis easily the worst phone i ever bought and going to be my last samsung phone. I bought previous flagship s2 at launch and it was damn good. This is just draining battery in heat...

Service centre bill no.[protected] dated 19.7.2017 and customer care ref. No.[protected]
My phone j72016 is under warranty as purchase date is 5.8.2016. There is no display in the phone. There is no physical/external damage showing as such. While visiting customer care, they refused to take it under warranty in assumption that there may be external damage state that i[censored] reluctant to pay cost of led i. E. ₹5000+, you have to pay inspection...

Congrats for you hectic customer service.
I got samsung tablet a in december 2016. And i am facing huge problems from day one. I has been updated software twice but still problem is same. My tab doesnt work even for a single second. And now i has been given up that i will get any resolution from samsung. I was huge fan of samsung brand. I always used only samsung brand. But now i cant trust anymore due to this incredible service. You...

Dear samsung india,
Well it seems like i recieved a defective product from the start itself. After buying my s7 edge in just over a week ended the screen showed up with a dead pixel lining.
But since your company's after sales states than after a week of the purchase it doesn't replace it's product. Just a free repair. Unlike other manufacturers. A issue of manufacturing defect is met by repair not a replacement even for...

Sir,
With due respect, i would like to inform you that i purchased a samsung galaxy s8+ by pre booking through one hrough one of your authorised outlet, bm squarre at silchar town dist cachar, assam. I got it on 03-05-17. But instead of the free offer, wireless charger, a free tumi cover was offered in my galaxy app. When i approached the my. Galaxy team at their website, i was asked to submit 1) the pre booking mobile no. 2) the...

I have purchased a refrigerator from great eastern, kankurgachi on 30.07.2017 and got it delivered on 07.07.2017. On 8th july some person from samsung co came to install the fridge and he was shocked to see the condition of the fridge (After unpacking), he asked us that you have purchased the product second hand/used or what??? We said no, wr have paid for a new fridge. Becoz there were a big mark/ damage on the front of the fridge andmore...

Its been 2 weeks we have reported a complain for the repair of refrigerator, a person came and inspected and said he will bring the parts soon but its been 10 days no response from them, and no one is picking up the phones at samsung service centre and no one has come to repair very bad service. If this is my experience i will never suggest samsung again. Please do the needful orelse i have to escalate it to next step.
[protected] please...