ShopClues.com Complaints & Reviews

I have buy a Guava Driving Loafers - Tan product from shopclue.com
After order completion, I have found that by mistake old and other city address and contact details was selected, so withing 5 to 10 min i have raise ticket on shopclues.com for the update address and contact detail but they are not responding.

Below is the whole mail communication herewith.

Chetan Khorava
Inform Customer- Address...

My complaint has been closed without any information from my side.
facing problems for the product Reach Allure Mobile i Bought from shopclues from 2nd month of purchase,
since then no proper response.
all false information repeatedly provided by the executives.
such an irrogant one.
worstest service i had ever faced in online services.
all the higher officials too are a team of cheaters.
for...

Dear sir/madam

Sir i have buy vu h40k311 tv by shopclues (Order id:[protected] but this model not vga input. I require vga input must. So after 2 days return order (Return id:3923472) request submit but no response by shopclues.
So i want changed my thistv h40k311 model to 40d6575. I understand you are able for this request.
As soon as possible

[protected]...

I have visited Asus Service Center at Dadar Mumbai they refused to repair the same and they have given remarks that Unit is already repair in other service center and this is second hand unit. Copy of Asus Product Service form is enclosed herewith.
Hence you are requested to replace this unit as it is second hand or damage unit or arrange to take back the product and refund the amount at the earliest and inform me soon
br...

I requested my refund amount in my bank account but they have given it as clues bucks. When I have given bank details clearly they have made the refund as clues bucks.
Since 1 month I am calling and complaining on this every week but they are telling it will take 4 days its about 1 month passed but still I haven't received my money.
And also when I call customer care they will never pick the call. Please do the needful....

I don't received my product after 2 week place order no[protected].
i have taken followup many times on cell or mail.
but response not received.
i not received any reason and confirmation about delivery delay....

We ordered a tv from shopclues, and for around 3 months it gave satisfactory performance. After that it isn't working properly, it switches off itself and then after a minute switches on itself. It's been a whole week we have been complaining to the shopclue customer care no. they first said they'll be sending their engineers. For a week they said like this and then after a week when we called again they told us to register a complaint online....

I have booked a mobile in shopclues on 9th April-2017 its a prepaid order, before i book i checked for pincode delivery option they confimed it can be delivered to my location which in heart of city Chennai. after two days i rcvd msg from shoplcues product is out for delivery, on 16-April-2017 they send me a msg that unable to deliver to my location hence order was cancelled, i reached customer care they said its purly their fault and miscommunication...

With reference to order no.[protected], i have raised complain many times, i have paid for two nos, but only one was delivered, i have trying to contact the delivery boy and even the merchant, they tell lodge a complain.

I want to return it back and refund my money, please contact me, its almost 4 weeks i am following up, all your customer care no are not responsive.

Last week i received a call from [protected]...

I have ordered somendra textiles 31 in 1 multipurpose screwdriver set on 9th april 2017 and i got it on 13th april 2017. Now the problem is the product i received is defective. Hence i proceeded for return/replacement and checked my orders section on shopclues.com website as well as the app. But there is no option for return/replacement.
I have tried to contact with customer support but no reply from shopclues customer support since...

Hi my name is Abhishek and I have ordered cooler on 2nd of April from shopclues and already paid them online. Expected delivery date was 12 April, but I didnt recived it, on 13th april the status is changed to delayed and on 15th it is showing me delivered. I tried contacting customer support and asked them about it, they told me to wait for 8 days. Then I told them to give me my money back they refused and told me that they will check first....

I make online order Rabta white yoga with Black peach black tell cut dress RDW from shopclues company on April, 4/17 with consisting three (3) quantity and cost me Rs 1100 ie unit price is 299 rs(299×3=1100). Then it was delivered on April, 15/17 for which I make payment by cash pay system for three quantity ie rs 1100. But when I opened the package I received only one single quantity instead of 3 quantity but payment they charge for 3....

Dear Sir,

We have received cash on delivery wide order no.[protected] dtd 04.04.2017
of slick hot cold stainless steel vacuum flask 1000 ml but i have received 500ml
capacity. please replace the same name shekhar address ganesh bhuvan jamnagar gj 361001 india ph [protected] weight 0.5kg awb no [protected]
email address [protected]@live.com . please look in this matter and needful....

I ordered an bench on 6th march 2017. The product is still not received by me. But shop clues says you have received the product. Amazing thing is that bluedart tracking id ([protected]) given to me is also fake. My order id is[protected]. Moreover i requested customer care to send me soft copy of pod (Proof of delivery) by email. But till date i have not received pod.

May be your courier partner or delivery boy or some employee...

[protected] these no. Are provided by shop clues company to picup your mobile by pickup man but today I try several times but there is no response ie no. Is temporarily out off service . Then how can I try to reached to pickup my mobile. Today is last date given by shopclues company to pick up your phone. This is ridiculous and disgusting for shopclues company becose they are cheater and fraud. Finally I told those no are provide for pickup...

I Had Ordered an shoes stand of Rs.310/- on 15/02/2017 got the product after a week, But used after a month.

Its of very low quality after using for a week, everything is breaking and that itself is not fixing properly, if one said set than other side will comeout, and i have asked them to refund my amount, but there is no response from their end.

They are making fool for customers by sending all low quality...

Sir maine 32 inch led tv melbon 3/04/2017 ko order kiya tha jo ki mujhe shadi me gift karna tha ye order mujhe 8/04/2017 saturday ko mila or maine ushe tuseday ko jab open kiya to wo damege nikla tabhi maine shopcluse me call ki or complent ki to unhone mujhe saver busy ka bahana laga ke time ko or age badha diya or isi trah time kafi west ho gya
Ir please change my led tv. I requset you.
Otherwise i will take some action...

My name Rahis shaikh.. I live in Sion.. Today 13 apr 2017 I bought new mobile Lyf wind 4s.. But this mobile is not on since currier is deliver to me today.. This is a wrong product.. So please refund my money or replace my mobile as soon as possible..kindly request u to refund or replace my new mobile.. Which is buy today 13 Apr 2017...reply me urgent sir I will buy 1 more mobile in march...2017.. It is my 2nd new mobile of Lyf wind 4s...so...

I recieved a damaged piece and raised a return request as soon as i opened the pacakge. The shopclues people are refusing to acknowledge that the product was damaged. They are saying that the merchant has sent the propoer item and they will not process a return.
This is a new scam of shopclues. They send you damaged goods and then refuse to process a return.
Order ID:[protected]
Order Placed on Tue, 04 Apr 2017
Order...

I have ordered a sony 10000 mah power bank but i have recieved lenovo 10600 power bank wgich is even not working.
As soon as i got the product, i registered complaint about it but no one is taking any action.
Do you work on this criteria?
I am complaining from last 4 days and it's pathetic that no action has been taken till now.
I want you to take some strict action otherwise i have to file complaint against you...