ShopClues.com Complaints & Reviews

I ordered for a 32 inches Micromax TV vide my order No.[protected] dated25/03/2017..Model No. 32T6175MHD. The consignment was delivered to me on 01/04/2017. bearin TV Serial No. 00201BB6427865F.

The pack was not accompanied by any bill..
The local Micromax dealer who came for installation was asking for the bill to provid warranty for the TV. In the absence of the bill the TV will not get any warranty.

This...

Its been almost 1 month since I am following-up with shopclues regarding my return/refund request. It is pending even though shopclues agree that wrong product was delivered to me.

This is with related to the Order #[protected] where instead of Voltas125 CYE 1 Ton 5 Star Split AC, 125 CYB model was delivered. In shopclues online portal the picture shown was for Model CYe also under product description the model name was shown...

I placed an order on 24 feb 2017 and got it one week late on 7th march 2017. I raised the return request as i didnt like the product on the same day. I got the notification that i will get the refund by 21st march but till now i didnt get the refund also they are not responding to my mails.. very poor service. I will never
prefer shopclues again....

Paid for Hitachi AC-1.5 ton on 10th March-Rs.29, 198/-; Order cancelled by ShopClues as they were not able to deliver. They claim refund was effected on 10th and status complete.
In reality I haven't received anything. I am running after them for the transfer ID since last 2 weeks, I haven't got it still.!!!
[protected][protected][protected][protected][protected][protected]----br...

I have order 3 numbers of Tummy Trimmer, this parcel received on 01.04.2017, I open this parcel two numbers of tummy trimmer only pack. 1 number tummy trimmer shortage, which side problem packing section or courier theft i dont know .

my order no :[protected]

today morning complaint to customer care he is collect my number only till now no call from shopclus.com customer care

please take action...

Four days back courier boy telephoned me the your package has arrived and you have to pay rs.252/-, than i have intimated that i have already paid the amount through my debit card. So i need not to pay anything you confirm from the shopclues and deliver to me. There is no reply from the courier person and how they have stated that i have refused the package, which is not true. Kindly confirm the delivery date through my e mail address immediately....

Dear sir,
I have purchase online 6 16gb (Refurbished apple iphone gold) on dated[protected] of rs.21999/- vide order no.[protected]. Shone deliver on[protected], i have toreturn or change whatever possible at yours end as i'm not happy with its functioning. Touch screen of the phone is not working properly. So kindly help from your end.
Thanks
Suraj tirkey
[protected]...

Dear Sir

I bought a laptop from shopclues worth rs.22000/- & i got a damaged laptop of which screen is damaged I want to return this laptop & want my refund.I tried to contact shopclues customer care and continuosly follow up with them but now they are not replying.
There are scratches on display, ,
Please refund my money

Order no.11258457
Laptop- samsung chromebook
Amt- Rs.22000/-br...

Dear sir,
I have purchase online nike shone on dated[protected] of rs.4520/- vide order no.[protected]. Shone deliver on[protected], an evening on[protected] i have return request due to i am not happy with quality. My request no.1414925.
On dated[protected] my return request reject. Why? I don't know sir.
I request to you please return shone and refund the my amt.
Thanks
Pawan kumar
[protected]...

I bought a mobile handset from shopclues worth rs.7499/- & i got a damaged mobile of which touchscreen is not working. We tried to contact shopclues customer care but they are not replying for the same . after all the followup still they are not taking return of the product.

Order NO.[protected]
Order date- 22.03.2017
Mobile- 5505LYF -Water-F1- Android

Mr.RAJESH KAMBLE
Contact-[protected]...

I made order[protected] on 31st March. Amount got debited immediately from my account. But i see transaction failure in my shopclues account for this order. I entered complaint on 2nd April in shopclues. But still it shows same status and no reply on my complaint also. Please confirm the order or else refund the amount. Atleast i should get any mail or message related to order, but i dont see any update from customer care....

Dear sir
My name is Raghuvinder kumar jha . I done a transaction on 21/03/2017 from pnb bank to shopclues . Transaction shows success but shopclues denied that they not receive payment when i ask several times they denied after that I call ccavenue for this than ccavenue said that to send bank statement than I send bank statement after that they said your transaction is successful and ccavenue give this payment to shopclues but if...

Sir I ordered on 5th march 2017 Milton Double Decker Lunch Box by atm payment but they didnot deliver the product and said it delivered to me..moreover they are denying refund..kindly help me...

shopclues.com
Order ID[protected]
05 Mar 2017

Payment Information
SubtotalRs 279
Shipping ChargesRs 19.00
Grand TotalRs 298.00

Shipping Address
Narendra Kumarbr...

Dear Sir/Madam
I had place a order of spectrum queen bed no.-717 ( Spectrum Queen Bed Fk-717 Code: 87738459 Merch Ref:[protected]. I made the online payment for order no.[protected] of amount Rs 1580/-. But unfortunately order has been cancelled by sale team by saying that wrong amount is displayed on the site. Before putting the order, I also talk to customer care center and I also discuss about product cost as well as about discount....

I purchased a Samsung battery product in shopclues, The product was duplicate I returned my product, But refund was not yet credited to my account, If anyone knows toll free number of shop clues reply back to me, , I waited almost a month, but money was not credited, SUCH A BLUNDER SHOPCLUES DON'T BELIEVES SHOP CLUES'THOSE PRODUCTS ALSO FAKE. IF I DIDN'T GET BACK MY MONEY IN 24HOURS I PUT A CASE ON SHOP CLUES, DON'T PLAY WITH CUSTOMERS AND...

Sir,
I poonam sawhney has ordered the wrong item and thats why I have placed a return request but my return has been rejected .Twice I called the customer care service they told me that my order will be collected by next day but nothing happened. Now sir I have called them 3rd time and I asked them why my return request has been rejected, they told me that company is thinking that the customer is saying they have delivered the wrong...

Res. sir, I order( prepaid ) Invoice Ref#838 KNP Up 208022 order#[protected] Product :Vistaar creation, 2013 Adarsh-2 market opp. STM ring road, surat Guj, 395002, ph [protected], for ammopunt Rs. 589/- Qty: 1Pc.

As its not upto description in your web site, nor its cloth quality. I have sms to u on [protected], also

pl. advice what is your returning method, as i have never found till from your years of purchase,...

Dear Sir,

I bought Airtel Wifi modem in this shop for Rs. 1050 on 27.02.2017. Due to the old item that the company provided to me, I refunded the product on 10.03.2017. They mailed me that they are given refund on 12 Mar 2017. But no amount credited to my account.

I complaint about this to shopclues.But they are giving UTR No. But I checked in my bank, they told for this UTR No no amount credited and the status...

With reference to order no.[protected], i have raised complain many times, i have paid for two nos, but only one was delivered, i have trying to contact the delivery boy and even the merchant, they tell lodge a compl

I want to return it back and refund my money, please contact me, its almost 2 weeks i am following up, all your customer care no are not responsive.

Regards
Martin Xavier
[protected]...

Kindly check this product its very urgent requirements cash on delivery rs 325 only
My order no[protected] product name fruit juicer
One time automatically cancelled your delivery but second time reordered this product
My address
Rajib bose
C/o ajanta studio, opp petrol pump
A t road, jorhat
Jorhat - 785001 state assam
Contact number [protected]...