ShopClues.com Complaints & Reviews

I purchased florentine purifier on10/4/2017, order no.[protected]. After delivered called to service center to fit. They said we sent the person in 24hours.
But no one came, i check the product there no mineral catridge, empty sedment, some leakages so i try to return the product. So many i called the service to service they didnt come. When i called shopclues they said 'wait 2 days we solve the problem'. Not solved again i called shopclues...

I ordered two sarees difftrent colors after seeing the pictures but when they arrived they were cheap and not the same. So i returned them but i am refunded only for one saree & i am following up since two weeks but no response. Shopclues is giving cheap service & there is no voice base contact whr customer can call.

Its like they sell take money disappear. U cant reach them for after sales..?
They r constanly auto...

I ordered[protected] in 1 nova hair straigtener & hair dryer on 28.04.2017 but i received only hair straightener on 01.05.2017 so i want to return or replace this product. But no refund/replace made my the merchant till today 05.05.2017. The status of my comlaint is now resolved complaint by coordinating with me. Without any coordination, replacment, rufund my comlaint closed by the merchant. So i want sutaible action on this issue....

Hi,
I made an order on 21 st april 2017. The estimated delivery was 30 th april 2017. Still its showing the status shipment is over. Many times i raised a complaint on their customer care and there is no use and they are telling waiting another 4 days. That payment is over while shopping and there is no option to cancel also. Highly disappointed with their service and support.
Please take an action against this kind of fraud...

Brought product from shopclues on 2th may 2017 XL size ordered. received size is not xl measured it also it's small or medium size received. contacted seller also he says we have mentioned only 2 sizes medium.large xl is not mentioned he is saying.sjopclues has mentioned wrong product description regarding size.in the website filed return request but return rejected by shopclues please refund my money to me as soon as possible I am telling...

Order id:[protected] and order id:[protected] amt 635rs. Not refunded. Complant registered 4 days back. Tried to cancel so many times all i get is complaint id. Crazy really. And today i gat a messsage that customer refused to accept the order so its being returned. I bloody cancellled it. Dont you people understand? Return the money. Frustating site. I registered complaint more than 5 times. Everytime i get is auto generated email. You people...

Sir, i had ordered a saree from shopclues and i had paynement by my debit card.
Within 1hr. After receiving the product i had requested to shopclues about to return. My request has been accepted by them. But till today no courier boy came to receive that product.
As i have followed all rules for retuning any product as it mention in his website.
Even though i had followed all guidelines which shopclues had mailed me and...

Combo of k11 multi media mobile after received there is no charger ater using my charger that mobile unable to work out going and incoming call but that cekll have got full signal in this very worest situation am return my goods your concern has accepted that return/ whereas past 7 days no rersponse from your concern 2 of may i got msg from your concern one v.surendar cell [protected] will be pickedup today like that received msg but i got...

I have ordered in shopclue.com for two sarees on apr 22nd and on same day i have paid cash too.

Below is details :
Your order[protected] has been shipped.
Carrier name: safe express-sg
Tracking number: 82486032

Still i did not receive my courier and i did not receive any call/message from shopclue. This is really worst service.

Called to customer care and no response yet....

Dear sir, i had a request for return my order no as above is a defective product, the seller sell to me, but there is no any action taker by u, u repeat that product was a local product not a samsung product, n not working properly, when i see there was many scratch on it and this was not sealed, this was open and seems that it was repaired. Sellers do fraud with me, i request to u return my product n also block the sellers as soon as possible,...

Kirti Shankar Jain from Noida, U.P. on May 4, 2017

Dear all,

I am Kirti Shankar Jain from Noida, U.P.
ShopClues Head Office in Sector-44, Gurgaon.
I booked a Bajaj Air Cooler,
Order No[protected].

Earlier, after talks sales executives promised that it will be delivered within 2 to 3 working days. My booked order expected delivery date was 25 April but still not delivered...

I had ordered ivoomi me1+ from shopclues.com.. The phone was not similar what seller mentioned.. So i requested for return from the site... The shopclues hasn't sent any pick up.. The product was certified for "easy return policy". I have requested many times for pick up.. But the site hasn't turned up... So i decided to file a case against shopclues.com
Seller address:ses-llp
4/31 2nd floor, w. E. A karol bagh
New delhi,...

Dear sir
i was order one phone throw your company the order is ID[protected] and i received the phone and it was not working hence the very next day i was made a complaint about the product and i got a sms through the ticket no is 1678366 but till now no response and no action was taken about my complaint i have to return the phone imd please do the needfull...

The product is delivered is old. I m surprised watching this product, this was really already reappeared. And this is not charging fully by last 6 hrs. And not charging mobile also, there is not printed its power or mah at product any where and too many scratches are on the product, please block the seller and return this product
It is very samefull that u place such type of bad or poor product, which was totally damage, this is not...

This is with reference to my store held with your website with mid 406936, with lot of pain I have to write this mail for the shopclues showing the low grade of workflow done by your executives.

It is more than 3.5 months and my tickets are unsolved, no response is given to me after writing so many times in the tickets,

No doubt shopclues is growing at good rate, but you should not forget that growth which you...

I had placed an order for hi grade pink flip cover for sony experia, on 06th april.
But i received black cover in spite of pink. I applied for return and refund process, but neither the executive came to pick the product, nor the payment has been yet refunded.
I got a mail from shop clues, on 24th apr, that amount will be refunded through neft, but i have still not received my amount....

I ordered a phone from this website with 1 year manufacturer warranty. But next day when I called the manufacturer (mi) they clarified that Shopclues.com only sell refurbished mobile and only 6 months of warranty is given on those mobiles. Knowing this I immediately cancelled the order and I got cancellation confirmation also. Instead of refunding the money they delivered the order at my home in my absence. I have not opened the box yet....

Dear all
I am rajeev kumar booked on line17 april 2017 led moniter. After talk sals executve with promise your product deleverd withen 4 to 5 working day. I am booked order execptd delevery 24 april so not deleverd. I will talk cosmer care. Asking me your order deleverd 29 april. So not deleverd. I just calling in cosmer care. Asking to me your order deleverd in 03 may 2017.
My oreer no.[protected]...

Hi everyone
Shopclues making fool of customers and doing wrong and cheap marketing tricks.
I use his app and its shows some of there product at free of cost 0₹ but when i am going to purchase they add wrong price

I want that product at free of cost as they shown

Shopclues always do many time as same
They always show wrong or unfair prices and when customer going to purchase it they show...

Hi

I am frustrated to the core, I ordered two quantities of Birdy Bathroom set out of which only one was delivered and one was not delivered. And the one delivered was received in a broken condition. I raised a replacement request and pickup was done from my home on 16-17th March. I am tired calling and reiterating same concern to the Shopclues customer service team, they have yet not updated me on the below:-

1. When...