ShopClues.com Complaints & Reviews

I have ordered BOSCH washing machine WAK20160in on shopclues bearing order ID[protected].com on 19th march 2017. I made the payment in advance through debit card. But due to some reason I cancelled it same day. The refund status was showing that refund will be processed by 20th march 2017. On 20th march when I checked the refund status It was saying that "Payment Gateway Failure". I tried to call their customer care no [protected] number of...

I have ordered a product from Shopclues and later I have cancelled my order before getting shipped even. Order was cancelled successfully and I was expecting my payment back which I have made. It's been more than 12 days now and I haven't got my money back. Trying to reach Shopclues customer care but as usual no response.

Below are the details of Order:

Order No[protected]
Order Date - 9th March
Cancel...

I had brought a smart phone from Shopclues and I received it on 2 march, it wos a highly defective phone, could not make it work, the imei number wos tampered, the phone wos not under warranty, I've been trying to call their css number ever sins, I sent them a number of emails but there wos absolutely no response, I have been cheated by this worst e commerce company, hopeless company, even their CEO has not responded to my e-mail, PLEASE...

I have ordered ivoomi iv505 (5"qhd ips, 4g volte, 3000mah battery with flash charge) on 9th mar 2017 and paid rs.3973 through my credit card and my order number[protected]. i have received the above product on 18 march evening around 6:00 pm 2017). as soon as i received the product i switched on mobile with the inserted sim, but unfortunately it is getting restarted continuously. so i have place a return request immediately on next day...

I submitted my complaint and asked for refund. But they want me to go-to service centre, that is not even located somewhere around me... I asked for further assistance and was provided with a costumer care number and when I called, no response was there. How the hell, am I supposed to get the job sheet if I don't even know where is the service centre. No listings are there on Google too, and ShopClues guys are asking me to get a job sheet...

Dear sir
I orde micromax led tv dated14/03/2017 through your online shoppin. I received the shipment yesterday dated 19/03/2017. I order micromax led tv but i received micromax 46.99 cm (18.5) mm 185h65 monitor. Actually my order is led tv but you send me monitorwhich is not my requirment and also this monitor's glass is broken.
Therefore you are requested to collect this faulty piece and refund money in my account which is...

Dear sir,
i have order a mobile from shopclue
Order ID:[protected]Order Placed on Thu, 09 Mar 2017 it has delivered on 14.3.2017 but it has manufacture defect having heating and hanging problems i have return this product on 16.03.2017 but they reject my return
Return ID3844000 Return Date 16 Mar 2017 Return Status Return Rejected
They didnot look after the coustmers problems what about the 10 days shopclue return...

Worst dirty product delivered by waste shopclues, I was ordered a wrist watch they delivered the product but it's totally different what actually product is in shopclues supplies and what they show and what they delivered it's totally different .after delivery of the product immediately i request to return the product but they didn't respond till now this is the shopclues version about customers, If you are not returns my cash back I m going...

I ordered samsung galaxy grand prime smart phone on 23 feb 2017 and paid 4090inr via internet banking. Order number[protected]. They offered to deliver the order by march 9. Then they sms me sayng that there will be delay due to holy. Then on 14 march 2017 they sms me claimimng that order delivered!!. It is a lie. It is fraud. I didnot receive nothing until this day (19 march 2017)
They said it is sending via bookmypacket.com nad tracking...

I checking my service availability in my area by enter my pincode number 522509, it shown that ok then I placed order in shop clues and you send my order to blue dot corrior service, he call me and said collect your order from office but he said no service In that area but I checked in that there is availability so take action on blue dot corrior service, he may not talk properly with customers if this is the case your shopclues orders reduces...

I got an email that I have received the product Where as I have not received the product at all.

Product: Chavvi Green Designer handbag with long hadle

Order no.[protected]

As I have already made the payment and been accepted. I would request you to kindly deliver the product to me ASAP.

I have always believed in Shopclues, and trusted.

I am eagerly waiting an early...

Dear sir
I purchased blackberry mobile from shopclues order no vide[protected]
Sir this phone is defective product and I inform / lodge complain at customer care no and keep requesting till today nothing has been done till now
Is this way of working in shopclues ?
Is shopclues has started cheating the innocent customer ?
Is their no one to check this?
Waiting for positive response from this platform...

I ordered shoes from Shopclues.com, on March 10, 2017. Unfortunately had to cancel the order as the delivery date was too late, the date when money would be refunded, as per the text message received was March 15, 2017.
My order ID is[protected] and I have tried to contact the customer care support quite a few times but did not receive any updates from them, it has been 8 days since cancellation and I have not received any refund, I...

I placed an order for the supply of frazzer 12 w led bulb under id no.[protected] accordingly shop clues supplied requested material under invoice # 940 through xpressbees courier service which delivered today. On opening the said consignment i had noticed that 12 w led bulb is not giving required light as experienced from the led bulb of 4watt of wipro make. Immediately contacted to m/s frazzer sotres on their given cell no.[protected] who...

I returned my two products i.e.
Stylox pack of 2 men's solid casual shirt and raabta red plain umbrella cut midi long dress on 22nd feb but till today i.e.18th march i haven't received my return cash amount in my bank account. When I try to contact to your customer service representative they keep my call on hold for half an hour and I had talked to the supervisor Mr.Rohit Gupta and he promised that he will solve this problem in two...

Customer[protected]:27:25)
The product has missing fish balloon which i believe is the main part of this toy.
Customer[protected]:14:34)
Return details view return details return id3735724return date 20 feb 2017return status return rejected
Customer[protected]:14:34)
Return details view return details return id3735724return date 20 feb 2017return status return rejected
Customer[protected]...

I placed this order on march 17 late in the evening.
The site did not give an option to change the address.
Now i am not sure which address the products will be delivered at.
The site is not opening up on my orders page, nor am i able to edit my profile page since it does not open up.
I tried calling customer support on[protected] but number does not ring at all.
Advance payment has already been madebr...

Mene order kia swipe ka naya grand or vo abhitak order delay he mera name abuzar shaikh he or me ahmedabad me rehta hu ye log bolte he ki yati order ki rah dekho ya phir order cancel krdo. 4dinse order delay he bolte he ki ham ek bohot badi deri ka samna kar rahe he ki ham vyapari se aap ka order kharid nahi pa rahe he. Mera order num
[protected] he....

This is Chandrakant from Hassan Karnataka. My order No.#[protected]
Product is you Yureka (AO5510)-8GB this is refurbished product and some damage are in this mobile so that I want to return. I was taken delivery on date of 08/03/2017 and that day I m retuned through in shopclues login I'd. After that so many time spoke with your executive punkaj Kumar and Krishna Kumar regarding that return and what they need relevant images that also...

I ordered a phone and it came with defective display.The product is defective. The display is not working. I have been trying since the very day i received this defective product. I have already filed for return though, there is no response.
Once i had chat on call with their executive, who tried to repair but not refund or replace. What is "Repair". The site itself says 10 days refund or Replace warranty....