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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Gurgaon
Gurgaon District
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122 001

ShopClues.com reviews & complaints page 119

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V
Vinitha Narayanaswamy
from Coimbatore, Tamil Nadu
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Regarding delay in the process of refund

Address:Chennai, Tamil Nadu, 600005

I ordered a mobile charger for rs. 414 and it got delivered about 10 days back. Since the product was not working i returned it as per the procedure. I got a mail on 13th tellin tat UTR no. Will be provided widin next 24 hrs for transaction. Its been 4 days.. Didnt recieve any mail. Wat is the procedure.. How do i get my money back.. I even called.. Number was busy.. Take this note immediately!...
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A
abhishek goswani
from Tinsukia, Assam
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Haier washing machine showing delivered but actually not delivered

Address:122001
Website:WWW. SHOPCLUES.COM

Sir I booked an order no[protected] haier washing machine on 24 Feb 17 and expected date of delivery was 04 of Mar but it was showing delayed in shipment and expected date 09Mar but same again showing delayed in shipment on9 the of Mar then I called customer care we're shopclues representative told me that it will be delivered by 15of Mar but suddenly on 09 the night around 11pm it was showing product was delivered on 04 of Mar i was shocked...
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T
tendu
from Hyderabad, Telangana
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Not received amount till now

Address:Hyderabad, Andhra Pradesh, 500072
Website:SHOPCLUES.COM

Hi, i made sony bravia from this site on 2-11-16 and returned as the product was damaged, but the amount has not been returned till date, they were saying they returned to the bank, and bank is saying they had not received this amount.whom should i approach either bank or shop clues site, no proper clarification from either end. any suggestions.please...
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V
Visual display
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Incorrect Invoice

Address:New Delhi, Delhi, 110052
Website:login.shopclues.com

Hi,
I purchase a laptop(Fujitsu A555 (Core i3-5005U 5th Gen-8GB Ram-1TB Hdd-15.6-DOS) from shopClue on 9th Feb 2017.
I register in your account with my official ID ([protected]@visualdisplay.in) and address( i.e Bill To address is Visual Display Solutions Pvt. Ltd.C-13, Shakti Nagar Extn., Delhi - 110052 (India)) and my Ship To address is C/O, B. Mukund Rao, House. no. 6-3-351, New Bhoiguda, Secundrabad, Hyderabad, Telangana, 500025,...
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M
malay_gh
from Bengaluru, Karnataka
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Original invoice not received

Address:Burdwan, West Bengal, 713304

I Purchased one laptop through online by shopclues but yet not received the original invoice. After repeated followup they gave a scan copy, but for extended warranty original invoice is required.But shopclues doesnot give the original copy.I am giving the product purchased detail below.

Order Id –[protected] shopclues
Invoice No-1402129, dated14.02.2017
[Support Ticket Opened [#1256774] by shopclues]
br...
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M
manikram
from Hyderabad, Telangana
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Money back

Address:Hyderabad, Andhra Pradesh, 500007
Website:www.shopclues.com

I am satheeshbabu i have purchased a un box mobile on date but when i opened the camera is not working and also battery is not good so i have request customer care for product return but they have ask to me the visit coolpad service center to get repaired but i refused and called for 6 times to take the product return and at last on[protected] they have took the product back but till now i haven't received my money and i got a message as...
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A
abhinandsvijay
from Delhi, Delhi
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Appropriation of money from customer and not delivering the product

Address:390007
Website:www.shopclues.com

I have ordered an Accu-Check Active meter with order ID[protected] on 27th January 2017 from Shopclues site with an option of cash on delivery. Later when they have informed through mail that i can pay the money before delivery through e-COD wherein i have transferred an amount of Rs.1029 to shopclues account. When the product reached courier service office, the courier agent says that they have not received the payment conformation and for...
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J
jannu1965
from Mumbai, Maharashtra
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Defective product order no109721475, invoice no sc006677

Address:570008
Website:shopclue.com

Dear Sir,
i wish to complaint about my order no[protected] HP LAPTOP
Iam complaining because that laptop not in working condition when i recieved immidiatly i called customer care and aproach to service center but in service center they gave me doi letter and i shared to you also,
when i first learnt of this problemi contacted customer care immidiatly and told that nothing could be done about my problem . i believe that...
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Address:Gurgaon, Haryana
Website:shopclues.com

Order ID:[protected]Order Placed on Tue, 28 Feb 2017. LeTv Le 1S X507 32GB 3GB Fast Charging LTE 13MP 5MP 6 Months Brand Warranty

As soon as i got the mobile on 03 March 2017 and put in the SIM cards, i got the message that Both IMEI numbers not being detected. I was therefore unable to make or receive calls. I had initiated a return request for this order.I had indicated that the item be replaced. But I got a response from the...
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L
lovely Agrawal
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Incomplete delivery of product

Address:Jalandhar, Punjab, 144402
Website:Shop clues

I have ordered for 2 kurtas but the delivered packet had just 1 kurta and as i opened the packet infront of the delivery man i asked him to take delivery back he refused and still he took money for both the kurtas. And i have taken his employee id for future reference.
product order number[protected]
employee id number-13083
date of incident[protected]
i want 1 more kurti for which i paid money. Otherwise refund...
+3 photos
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V
vikraamail
from Herbertpur, Uttarakhand
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No refund and no replace after one month no return yet

Address:Ghaziabad, Uttar Pradesh, 201010

No one is helping, no one have clear answer about my query.
From last 1 moth i am truly fed up by purchasing the product from shop clues. Taken my money and no replacement nor refunded yet.
I bought ceiling fan on 14th feb on shoplcues, on 19th i got delivery. On same day i file the return request due to manufacturing fault. They ask me to call product customer care. Then i called in crompton for help then they given label to...
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B
bhushan.mhashelkar
from Mumbai, Maharashtra
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Smartwatch

Address:400066
Website:shopclues.com

Product order was sony sw50 as per image shown on smartphone where i booked just a single one at a price of rs 5328/- the product i received on 10/03/2017 from a delivery boy is not the same i received was just a simple unbranded smartwatch which is costing below rs.1000/-. So i want to return the good as it is and want to get my money back. As soon as...
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R
Rajiv Charan Verma
from Jaipur, Rajasthan
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Non delivery of ordered items but communication that it was not received

Address:Gurgaon, Haryana
Website:www.shopclues.com

I ordered one number ZEN X45 Mobile phone to ShopClues and paid online Rs. 863.00 incl. shipment charge.

Message received that delivery will be done before 12th March 2017.

Subsequently, I received mail and message from Shopclues that my courier was undelivered due to rejection and returned.

This is totally baseless message as no courier from Shopclues came to our residence neither any phone call...
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D
Digambar S Patil
from Mumbai, Maharashtra
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Refund not received even after 6 months

Address:Pune, Maharashtra, 411007
Website:www.shopclues.com

I purchased 2 iball slide 3g Q27 tabs from shopclues.com on 9th oct 2016. (order No.[protected] When i received these tabs, realized that they are used tabs. Shopclues tried to replace one of the tab but sent again used tab. So I returned 2 tabs and requested for refund. But I received refund for only one tab Rs 10, 999.Eevn afetr lot of followup they are not refunding me Rs 10, 999 for another tab.

Please let me know if you...
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V
vikram singh kanwar
from Mohali, Punjab
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Order no. 110463352 not delivered.

Address:Gurgaon, Haryana
Website:www.shopclues.com

My order no.[protected] for LG T72CMG22P 6.2Kg top loading washing machine was confirmed on 21.02.2017 with Shppclues.But the order has not been delivered till 12.03.2017.The company is not responding correctly. On 04.03.17, shopclues posted me an e mail demanding 72 hours more for dolivery of order. But nothing is done so far.I am quite frustrated and disappointed.Kindly help me....
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Address:411040
Website:SHOPCLUES

Dear sir
MY Order ID[protected] hamne shop clues customer ko 12 Mar 2017 phone kiya to usane bola aapka product 06/03/2017 ko deliverd kar diya but product mare ko nahi mila .to hamne safexpress courie(Weybill no[protected] ko phone kiya to usane batya ki aap ka product 07/03 2017 RTO . TO Mara saman kah gaya koi bhi sahi jankari nahi de pa raha hai
....
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J
Jamuna Madhavan
from Vepagunta, Andhra Pradesh
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Spray mop

Address:600073
Website:shopclues.com

Spray handle is not working . Water didn't spray from the product.Handle got stucked when spraying.. Spray bottle is not fixed properly in spary.water oozes from the mob when we didn't use the mob. I feel that the product isn't good.we will be happy if you replace the product.we bought some products from shop clues.All are good.But we are not satisfied with the mob....
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P
pataleshwar mishra
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Mi max prime phone

Address:560013
Website:www.shopclues.com

Dear all,

Before purchasing any product from shopclues please read below comment.
If you are purchasing any product from shopclues they are not responsible.

Customer[protected]:33:57)
Phone is too slow and within a minutes hanging issue. Every time me rebooting.
Customer[protected]:20:27)
On behalf of customer: phone is too slow and within a minutes hanging issue. Every time...
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D
from Indore, Madhya Pradesh
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Your product is not my recruitment

Address:110042

Mujhe cdma gsm dual mode mobile chahiye jo ye nahi hai. Jab maine search kiya tha tab ye mere recruitment ke anusar net. Par dikha rha tha. Lekin yah waisa nahi hai. Iska battery backup bhi dik nahi hai. Charging me bhi problem hai.
4-5 hours me iski battery fully charge hoti hai. Aur 7-8 hours me battery discharge ho jati hai. Hanging ki bhi problem hai bar bar phone hang ho jata hai. Bilkul bekar mobile hai....
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Address:152002
Website:www.shopclues.com

Reference your invoice no. Shopclues-51283, dated[protected], i ordered from your a new phone (Datawind pocket surfer 2g4 - cheapest batch : [protected]).in the delivery time, i get inside box old and usedl phone instead of new brand set which i was ordered. For this condition i am sending your photograph of phone and bill as a proof.in the memory of this phone there already exists photograph of someone. It shows that this is a second...
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