ShopClues.com Complaints & Reviews

Many time product not delivered by courier service at home.They instruct us for cancel the order or collect from office. Recently I have purchase a hutch toy dog on 19.02.17 Order ID[protected] during purchase my address verified that time showing Item is available in Your area but after purchase product not delivered & Return.Already I communicate my problem with customer support time complaint 2-3 times ticket no-1035889 all time they secure...

I ordered it by debit card and it came failed so I clicked once again and when I checked my phone two times was debited from my account but the order was successfully completed but only once please I request you to look after my problem I ordered from shopclues on 26 February 2017
i ordered 3 dress which cost above rs 300
please try as much as u can to resolve my problem...

You have delivered me awrong product I have ordereda beige and red semi stitched suit but you have delivered a red saree so please place my order as much as possible to me please . So dear sir or mam please place my request and give me a solution to the problem or say your office address I will come and replace the product and I will take my product...

Dear Sir,
Pls take my complaint seriously. I am a genuine person, Doctor by profession
This is with regards to Website Shopclues.com
I had made an order (no.[protected] with Shopclues on 19th Feb 2017 and paid by Credit Card as Cash on Delivery option was not available for the same.
On the very next day I got courier tracking details of FedEx[protected].
After 4 days when the shipment did not arrive,...

I ordered shoes in shopclues in feb7 and my order id is[protected]. There estimated delivery is feb 14. they are not deliver my order yet(feb27). if a call to customer care there is no proper response. my phone bill is increasing for contact them. for this all over cost i can but this shoes in offline. so i request to every one dont make any order in shopclues. They also refuse to refund amt. i ask the shopclues, can you walk without shoes....

I don't know, how to wear rosra watch. The system of wearing rosra steel watch is very different from other local watches. So, give me complete instructions step by step to wear this watch...or...send or mail me a video to wear rosra watch...please help me as soon as possible...because i have to wear rosra watch due to some occassion...please help me......

Dear,
Sir/madam
Order number:[protected] feb 2017)
Return number:[#915908] (15 feb 2017)
Product:fast hair straightener brush
Refund mode clues bucks
Sir i have purchased the product 7 tue 2017 and against the return product 15 feb 2017. But u not action my refund charges rs.773/- they are not providing us our refund.
So i want you to take some legal and strict action against this...br...

Dear Support team,
I have purchased Sunflame 1100M3/Hr Innova Ss 90Cm 90 Bf Auto Clean Chimney, while order i have selected 90 CM which is not fit to my kitchen thats the reason i have initiate a return for the same and called to the customer care several times(more than 100 times)

I have received one mail on 30th JAN 2017 regarding product return (Order ID[protected] for Sunflame 1100M3/Hr Innova Ss 90Cm 90 Bf Auto...

I have ordered for a product from shopclues..but i have not even received a call for my delivery..

showing status as delivered, but actually my product has not been delivered to me.

please dont show the status as delivered without delivering the product.

Either you should deliver the product on the said date or else dont show the status as already delivered....

Sir I have placed a complaint many times against this company that they are not providing us our refund. They sent us a wrong product and now they are saying that they are forwarding our complaint. They have given us this reason many a times and till now no one has come to pick up that product.
So I want you to take some legal and strict action against this....

Sir
I book a phone on 9/2/2017 through shopclues website by online transaction but at the time I got otp it failed and an amount of Rs.543/- deducted from my Sbi account.

Again I booked same phone through online it was successfully and agian RS.543/- deducted.

Later on I call Shopcules c.care they told me that they have not any failed transaction toward my shopcluea ID of Rs543/-....

My order no.[protected] deliverd at 21 Feb 2017 . I have dialed your phone number but no response. So I have to complaining Pl. Return my order magic mop because it's bucket tooti hai. Paani leak Kar Raha hai. I am not satisfied. I am your return under policy. Kya Aap Aise hi product deliver large hai aur Baad Mein koi response nahi karte hai. Many times I have dial your phone number but no response there....

I have ordered product named mh unique women brown handbags mhu003 2 quantities. But i have recieved only one among the ordered two quantity. And i have also paid for both the bags. Its been one week since i place the order and i hadn't got any info mail from the shopclues for my complaint mail's. I request you to send the other bag as soon as possible....

Hello sir/medan,
My name is Bhavesh Patel from Kudachi Belagavi, Karnataka.
I'll order deodorant form shopclues.com on 24/1/17 (Hi! Your payment for ShopClues Order[protected] for Combo of 2 Axe + 2 Ogavaa Deodorants For.. Is successfully done. Your order will be delivered by Sat 11 Feb.) And I received on 8 Feb when I open the courier I will see all those are damage and 3 doe is 20 to 30% is empty(used) 1 is fully empty then...

Hi, I am extremely disappointed with the shopClues services. The product i got delivered was defected and the color was also not of my choice. I had placed the return order immediately on 14th Feb (10 days back) but had no information on my return request till date. I feel extremely sorry for choosing shop-clues as a website for shopping online.

I tried reaching customer care multiple times but no one is answering my call....

Hi, I have ordered Suryaflame Copper 4 Burner stove(Automatic) on January 23, 2017, it got delivered on 1st Feb, 2017 but wrong product was delivered, the delivered product was Manual one, immediately i have placed a return request on the same day, since then they are playing with me, till feb 13th i had keep on sent images to their email ids and even uploaded them through their website but whenever i had called them they keep on asked me...

Hello,

Order ID : 89883912

This is harish, writing this mail after frustrating conversation with shopclues, i have Placed an order for LED samsung TV 40'', now we were facing some internal issue which was there was line appearing over the screen as we had a 1 year seller warrenty, i raised a complaint on this on 23rd of DEC 2016 they asked me to share the images, i have shared 40 -60 images of the same, but...

I had placed an order with Shop Clues vide the order number[protected] for a leg massager. The payment was made instantly online while placing the order. I have received a communication from them after 5 days stating the order has been cancelled.

This was very disappointing, since there was no information about unavailability of the product at the time of placing the order.

It is stated in the cancellation communication...

I ordered bingo C6 smart watch with heart rate monitoring, bluetooth & slim watch on 21 jan 2017 on ShopClues. With 500 Rs Cash back with mobikwik payment.
Order id[protected].
Received order on 6th of February 2017.
But in this watch heart rate monitoring function is not available..
I request for return this product.
But they rejected my request, ... Why???
& Cash back of Rs 500 is not yet received...

I have ordered for some products paying in advance which was not delivered to me. But I was shocked to receive a message which reads as product was delivered. My order no.[protected]. Now Neither I could track my order as it says order was delivered nor I could contact customer support because my call was not received by anyone in the given no even trying and waiting for several time....