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ShopClues.com Complaints & Reviews

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Last updated Dec 13, 2023
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Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints page 120

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A
Achinta Baruah
from Delhi, Delhi
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Order item not received after payment

Address:Kamrup Metropolitan, Assam, 781011

I ordered 12V Car Auto Electric Portable Pump Compressor On Feb-17, Payment was being made through Net Banking Of State Bank OF India .Guwahati Assam.The order No is:[protected].But two Month had passed nor the material was being receive neither the money was being refund.I tried to contact the company i.e. Shop Clue by phone and also by writing but there was no reply from their side . Now I kindly request to send the material "12V Car Auto...
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A
alwyn vaghela
from Anand, Gujarat
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Received used phone and no earphones

Address:Gurgaon, Haryana, 122001
Website:shopclues

I ordered a phone from shopclues, received on 21st Feb 2017. When I turned it on, it already had call logs, means it was already used phone. Since then I am contacting them, talked to several people even the Manager promised me call back but never did. I am waiting the phone to be taken bck and refund me the amount.
I have sent the images already. I went 150 kms to ahmedabad to service centre to show the phone, even they are not helping....
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J
jagadeesh913
from Tenali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to deliver the ordered item & negligence of customer support

Address:Guntur, Andhra Pradesh, 522201
Website:shopclues.com

Sir/Madam,
I ordered an item in SHOPCLUES under order no.[protected]. I made payment through eCOD using Mobikwik. But they failed to inform the courier partner. As a result courier partner denied delivery to me. I already filed a complaint with their customer support with ticket no.1194981. But they are so negligent and not responding at all. Now the courier partner Delhivery is returning the product to origin city. Now I have to pay...
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M
Mohammed Asifar
from Bengaluru, Karnataka
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DTH Product not delivered

Address:600014
Website:Www.shopclues.com

Hi Shopcluse,

I This is the first Time I have ordered the product on your website. the service made me very bad and it was pathetic services, you guys have not delivered the product but in your shop clues Login portal, its showing order is delivered. I need an amount back and you guys have mentioned the promised time which is not delivered so you guys have to pay the penalty for the same I am escalating this issue to consumer...
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U
usrajput
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Acer tablet / defective piece supplied

Address:Surat, Gujarat, 395009
Website:SHOPCLUE.COM

Dear Sir
I ave purchased ACER Tablet 8" from SHOPCLUES.COM online purchasing site against order no[protected] on cash on delivery on 18th February 2016.
after receipt of Tablet and opening the packet the Tablet is not working, after several call and conversation, company is not willing to replace the same.
please help me in this regard and oblige
Regards

Uday Singh Rajput
[protected]
Order...
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B
Bhola Shankar Gupta
from Moirang, Manipur
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1 product Missing.

Address:West Singhbhum, Jharkhand, 833215

R/sir,
When I received your product one item was missing.we order a Stylish Helmet with ISI Mark+Blue Pro Biker Gloves and my orderID[protected], but we never found Blue pro biker Gloves.This is not good for our next business I hope you give me my Missing item if you not give this item I will stop next business in future with your company.Thanks....
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Z
zulkar
from Mumbai, Maharashtra
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Received wrong size.

Address:Vadodara, Gujarat, 390019
Website:www.shopclues.com

Hi sir,
I have ordered a slim belt by COD.

My order Number is :[protected]

i have ordered the size of "XXL".

but when i have opened the box. its of "M" size.

i have tried to contact the merchant whose shop details given at the parcel.

and there is one contact number also. but no one is picking the call.

and website is also worst to respond customer...
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M
from Shikohabad, Uttar Pradesh
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Replace product ,

Address:Allahabad, Uttar Pradesh, 211004

I purchaged a combo carpet .. .. In this product is fault.. That is show the problem attached snap.. I have not satisfaction to this product.. . So replace this.
This product order Order[protected]
This product order phone no.[protected]
This products price grand total Rs 487..
Rs 487 combo plan price and shipping charge......
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F
Fahaam
from Hapur, Uttar Pradesh
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I am complaining about a damaged mobile phone

Address:Bareilly, Uttar Pradesh, 243001
Website:Shopclues.com

I bought a mobile phone which was damaged and not getting on .I requested the company to replace or refund the phone. After calling several times and sending many emails they kept telling to send this and send that they even asked me to get in touch with customers care center in my city .but till now they have not replaced or refunded the mobile phone yet phone. MOB SAN A11 BLACK BLUE Invoice no.[protected]. Date 03/10/2016 cost 1047...
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Address:122001
Website:www.shopclues.com

Hi,
Order ID:[protected] Dated 23-December-2016
I bought a Samsung galaxy note1 battery (EB615268VU 2500 mah battery) and they have delivered the product which is not working.
After giving the feedback on http://sclu.es/30m3l there was no response from them at till date.
I request the concerned team to take action against them for giving false product and not responding and fixing to the issue.
Regards,...
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M
mkmsb77
from Mancheral, Telangana
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Not received my ordered item

I have ordered all laptop drivers & all in one driver DVD (seller name causual andra Pradesh state) order submitted through shopclues mode of payment - prepaid (paid through net banking) but till now i can't receive any message about my ordered item. My order id:[protected]ordered date 05.03.2017 about 4 O'clock) please inform to me about my order present status at once

Thankyou...
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Website:shopclues.in

Received 1 item agst 7 items already logde complaint with shopclues along with photos of parcel recd. But till date no feedback from them i dont know who is at fault supplier or courier. Such incidence prevents further online shopping also dis trust on online shopping we hope you will take this matter to them and ask them to handle the matter seriously...
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V
vikram singh kanwar
from Mohali, Punjab
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0rder no. 110463352 not delivered

Address:Gurgaon, Haryana
Website:www.shopclues.com

My order number[protected] for lg t72cmg22p 6.2kg top loading washing machine was confirmed on 21.02.2017 on shopclues. But the order has not been delivered till 07.03.2017 evening. The shopclues posted a massage on my e male on 04.03.2017 at 12.12 p. M. And demanded 72 hours time for delivery. The company promised to refund my money in case of non delivery of order within 72 hours. But nothing has been done by now. Moreover there is no proper...
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Address:500029
Website:myaccount.shopclues.com/index.php?dispatch=rma.returns

Dear Authorities,

I have purchased new fabiano semi automatic non water air cooler, but shop clues.com has supplied duplicate and defective products and I given return request but they have rejected. while shopping they have shown 10days return policy, as per their policy, i don't like that product, but shopclues.com is not accepting my return request. they have cheating me supplying defective product. i contact to customer...
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S
sujitsingh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return delayed. No refund.

Address:Bangalore, Karnataka, 560037
Website:Www.shopclues.com

I raised the return request on next day of receiving the product due to its bad quality and missing parts. However, it's more then 2 weeks and still no one came to pickup the equipment. I am frustrated with the service and quality of products they are supplying..please let me know where I can reach for further action.
My order Id is : 854709
My email id: [protected]@gmail.com
Mobile number:[protected]...
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K
k.shobha sowmiya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Imported makeup brush 5 in 1

Address:600100
Website:myaccount.shopclues.com/index.php?dispatch=orders.search

My order as been approved on 5th march and processed on 5th march product will be shipped on 8th march.

Imported make up brush 5 in 1 is my product

I'm cancelling my order due to some inconvenience caused as i am not willing to receive my order i am cancelling my order...

My product id[protected]

Please i want to cancel my order...
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A
Anupama Sar
from Bengaluru, Karnataka
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Getting back of money on return of product

Sir,
I returned a refurbhished HP Probook 6470b Laptop i5 3rd generation 320 HDD 4GB RAM windows 7 to your delivery vendor i.e, Eco Express Pvt. Ltd. on 26.02.2017. But till date I did not get back my money.

So I request you to kindly return the value to below mentioned A/c:

Name: Anupama Sar, A/c. No. [protected]
IFSC: UBIN0553794, Khordha Branch, Khordha....
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C
chakr71
from Delhi, Delhi
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Request for return delivered xiaomi note 4G 8GB white

Address:Kolkata, West Bengal, 700001
Website:Google chorme

As on 26.02.2017 request for return delivered xiaomi note 4g 8GB white

Order id :[protected]
Return id :3761332
Date of return request :26.02.2017

Delivered phone details:
TD-SCDMA/GSM
[protected][protected]
2013122
CMIIT ID: 2014CP0433

Already requrst for return caused
1.network fluctuating
2.Down load intrupted
3.voice call...
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S
Shehzad Siddiqui
from Delhi, Delhi
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Micromax Canvas nitro 3 E352

Address:Gurgaon, Haryana, 110053
Website:shopclues.com

I ordered micromax canvas nitro 3 E352 from shopclues on 17 feb. My shopclues order ID is[protected].
The phone now is not working properly, most of the application are not even opening and it is working very slow considering its RAM . i have tried rebooting it but its not helping as well.
I am very disappointed with this product and want it to be exchanged as soon as possible....
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R
Raj Samuel
from Bengaluru, Karnataka
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I Need My Money

Address:560068
Website:www.shopclues.com

Hi team,
I have not received the refund for the below order 99963396. I have already returned the order, but I have not got the refund. Please check this issue as soon as possible.

Kindly find the attachment of the screenshot regarding the returned my order. I will go to consumer court to file against your company.

Regards
Raj...
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