ShopClues.com Complaints & Reviews

Order number:[protected]
Order date: 29 dec 2016, 08:53 pm
Return: 3523433
Return request date: 01 jan 2017, 07:20 am
Action: refund requested
Status: return rejected

1. Defective product received (Phone unable to charge itself).

2. Return complaint filed same day of receiving.

3. Waited more than a month to get it picked-up (From the current address saved in shopclues...

I have make a return request on 17th Feb for this product the next day it is delivered. Mentioned not worthy all called CC and explained the quality is poor. Still I found today status Return rejected. When I called CC, is saying quality is not comes under policy.
I have never went through such while shopping from other e-commerce sites. It was smooth. Also I have order 2 different product same time 1 is absolutely fine but another...

I ordered on Orbit 2 Door Shoe Rack Wenge on 29th Jan 2017. Today i.e. on 21st Feb, when I checked the status online, the status against the order is displayed as delivered on 20th Feb, 2017. I havn't received the product yet. I gave complaint to customer and made me wait for 15 mins over phone and later informed me that I will get the order in 48 hrs.

My Order ID is[protected]....

I have purchased nokia e71 mobile phone (Refurbished) from the shopclues order number is[protected]. This product was delivered on 23-jan-2017. On same day when we open this phone plug for charging then this phone able able to charge. I have also tried with another charger which is available at my home and working fine. From this charger also this phone not able to charge. After that on 24-jan-2017, i file a return request (Return id is 3609026)...

I placed an order for online purchase of "Stylox Blue Light Blue Denim Mid Rise Jeans For Mens (Pack Of 2)" having Order no "[protected]" on Jan 26, 2017.

The product was delivered on Jan 30, 2017. Out of the two jeans one was defective (the button was damaged). therefore, I placed a return request.

The status of my return request didn't change until I made a call to them. They said that they would arrange for...

This is brought to your kind information that i had requested to the shopclue for the retunrn of product id number 3631476 dated 28.01.2017vide my order number[protected] inquestion tio that on filing the complaint before you the company had given reply that they are sending the courier partner but no once came nor call to me and just thye are mailing that the courier partner attempt to contact me but failed to contact me as the company do9not...

THIS ORDER No.[protected] IS NOT DELIVERED TILL NOW. I AM VERY ANGRY NOW. I WILL TAKE SOME LEGAL ACTION BECOZ its showing DELIVERED on YOUR WEBSITE TWICE ( in 2 different different DATES... one date is 9th feb 2017 in IGLAS location and other date is 17th feb 2017).

And I have sent more than 5 mails regarding the same situation but no response from your side....

Order id=[protected]
Ubject=courier charges not refund
I did not receive courier charge till yet and i already shared courier receipt also and i am calling continue with same concern but still not get proper solution
I have been register complain many time but the don't give me proper response
They always told me that we will solve your problem in 2 days but i am complain from 1/02/2017 but till now they don't...

Shopclues team... Should say you guys are shameless... Truly shameless.... This is my 12th complaint... Shocking isn't? Yeah it should be..
Bcoz u guys are sleeping there right?... First of all ur whole site is a # right? I had been complaining for about 2 months... I guess this would be very less for u cheaters to cheat the customers and have fun.. (Our complaints would be ur ' select and delete' messages right?).. What's...

Order Number:[protected]

Return Number: 3687796

Product: Fabiano Induction Cooktop

i am not able to use this product this product because of damaged product send to me.

I made a return request to them but they never responding for my mails..
I also tried to contact them through their customer support number but they put me in hold for long time but not even attend the call..I...

I bought Surya Crystal 3 Burner Cooktop from shopclues.com on 7th February 2017. I bought it for Rs. 1300 + 150 for shipping. Total Rs. 1450. Also, they were running scheme with MobiKwik 100% cashback upto Rs. 500. So I paid money thru mobikwik expected Rs. 500 cashback.

Same day I received mobikwik cash back of Rs. 32/- only. I sent them email and they replied that cashback is upto 100% and it can be any %. So showing 100%...

Respected Sir/ma'am,
Hello, i ordered two ikall phone k38 2.4inch multimedia mobile which costed me Rs.1038 and shipping charges Rs.198 so i paid 1236.I am student in 14th std (sybcom)i belong to middle class family i wanted to gift those phones to my father and grand pa.The phone's were delivered but after two days it stopped working.we tried to contact shopclues so many time they kept saying SERVER IS DOWN after so many days they...

Hi,

I requested for the return on 30th Jan and since then your application has been continuously showing illogical statuses which I even confirmed with the executives but every time I used to call they used to tell me just one thing that the return has been reinitiated. However courier person never came during this period and when I call the executive to ask why my return has been closed, I get the answer that the courier...

Dear Sir/Madam,

I had ordered "Intex IT-PB11K Intex 11000 mAh Power Bank" on 14th February 2017. It had got confirmation that it will be delivered on 18th February 2017 and it was also showing out for delivery on the logistic website but I haven't received the product today(18th February 2017) and the site is showing that there's a delay in shipment whereas the logistic site is showing that order could not be delivered. Delivery...

Hi sir/mam,

I recently purchased a nokia E63 handset from shopclues.com with 10 days replacement guarentee for 1870/-. product reached me but was a duplicate copy of nokia E63 with duplicate earphone & charger. I placed a request for return of my order and refund in cash or electronic form but they are since then telling me it is under process and in that case 10 days are over. Now i am confused where to go and complaint....

On 29/1/17 I Have placed an order to Shopclues.com for Seeds-Petunia Mix Flower Pack Of 50 (QTY:1) which order number[protected], i have make payment through online. till date item not received, but 10th Feb. SMS sent to me item delivered. same day I have made complaint to customer care shopclues.com & ticket no 931300. till date no reply, consignment tracking i.d. RV[protected]IN. Indian Post....

Dear sir madam
I have ordered Sony power bank cp-f10l 10000mah portable on 24/1/2017 and I received product on 28/1/17 but the product I received is samsang instead of Sony power bank and the product I received is also faulty.I am continuously taking follow up with shopclue customer care but they are not taking any action and from 10/2/2017 customer care are also not attending my calls .
Pls do the need full action within 10days...

HI
i am unable to reach the customer executive of this company even after my endless tries as they are not picking up my calls. I am really sad and disappointed to never choose this company for orders in future for the worst experience they made me to face for delivery of the above small product.
I have ordered this product 18 days before and 10th was the delivery date at my place but courier company is calling me to collect...

Dear Sir / Madam,

I Had ordered 4 item from Shopclues on 15th Feb 2017, by mistake i marked shipping address to wrong address, from where i will not be able to collect the courier/ product or nobody else will be there.

I had requested them to change the shipping address on 15th Feb 2017, but there did not initiate for the same. But have shipped my orders to the wrong address, there is no response to the mail...

Dear sir,
This is bhavith kumar.i had ordered london looks shirts 5 combo in shopclues.i had received that product.but i am not satisfied about that product.colour and design has changed.also quality of that product is not good .this is not fare sir.i am very angry about shopclues.i would like to return that product right now.so please refund my money to my bank account....