Sony India Complaints & Reviews

I BOUGHT NEW SONY XPERIA C3 DUAL, WHEN IT WAS NEW THE CAMERA QUALITY WAS GOOD, BUT AFTER 6 MONTHS ITS CAMERA QUALITY BECAME VERY BAD, AND WHEN WENT TO SERVICE CENTRE THEY GAVE ME SUCKING EXCUSES, MY BOTH FRONT AND BACK CAMERA QUALITY SUCKS, AFTER TAKING PICTURE, PICTURES PIXELS GET TORED, AND IN FRONT CAMERA WHEN PICTURES ARE ARE TAKEN IN LOW LIGHT WHOLE IMAGE COMES DULL AND IF LIGHT IS MORE THAN WHOLE IMAGE COMES BLANK I NEVER...

My Xperia z1 is under warranty, I.purchased last November from visakhapatnam, has stopped working two days before. It's IMEI number is[protected]. I went to customers support they saying that it's not repairable because it is water damaged. My mobile was working when the screen went out and I didn't put it under water but then also it was a water proof one and service providers are forcefully proving that I open the covers and put...

I HAD BOUGHT SONY EXPERIA Z THE SCREEN GOT CRACED IN WARRANTY PERIOD I WAS OFFERED FOR A NEW MOBILE BY GIVING RS 15000 DRAFT IN FAVOR OF SONY INDIA BUT INSTEAD OF Z THEY GAVE ME SONY T3 IN DEC 2015 BUT THIS PHONE FROM DAY 1 IS GIVING PROBLEMS AND IS BEEN IN SERVICE CENTRE MORE THAN 3 TIMES BUT NO SOLUTIONS STILL SAME PROBLEM VOICE QUALITY SOME LOW SIGNAL AND NOW ITS HAS NO DISPLAY AND SERVICE CENTRE IN NOT READY TO DO ANY THING NOR READY...

My TV is in your Service center from 04 May 2015. With several reminders and telephonic conversation lastly they updated that your TV cannot be repaired and after valuation, I can purchase a new TV. This is an extra cost effect to me. I received this message yesterday. I need to ask few questions, is this SONY approach? Is this a brand name service centre does with customer. Why we go for branded items? Can you answer? It’s all because...

Dual image is appearing in TV. We have tried to contract them at their help line number [protected], but unfortunately we gets the replies as `number does not exist' . Immediately after one month from the date of purchase, the picture tube abruptly went blank and company replaced it. Now again after 30 months dual image is appearing. The Sony claims that their TVs are of Premium Brand and prices are charged much higher than the prices of...

Rec. sir/mam myself Rahul kaushik i had problem in my phone (battery nor store, battery bad performance and negative charge) . Sir i had given my phone to Ankur care center 8/1, first floor, near Subhash park opp. Agra college low faculty, m.g road, u.p Agra 282010 on 08 may 2015. He told me, we repair the phone within 5 days but he not repair within time and they say to me today or tomorrow but they do not repair till date. due to without...

I have bought Sony Xperia L handset and after a 3-4 months my LED flash was stopped working. After some days when I given it to Service Center for repairing it under warranty ... they said that circuit board was broken thats why it cannot be repaired under warranty. and to make LED work we have to change the while board which costs 70% price of the mobile(9k) .. this is ridiculous.. SONY is trying to make us fool.. DONT buy SONY products...

Dear Team Sony India, i am being your customer from 10 years but last year i purchased your smartphoney xperia zr c5502 but after 24 hrs i found a problem of motherboard i.e, wifi, bluetooth, hotspot and all other wireless things not working, so i visited your ambala service centre and they told me the set will get swap but after the time my mobile got swap, the online site showing my handset out of warranty. NOW COME TO MY POINT: From...

I am complaining against Sony India Mobile Service at City Centre, Gwalior, complain is that they are asking to exchange my Sony Z Ultra within 7 to 10 days but now its time more than 19 Days and they not delivered my mobile yet. So what should I do now?...

I purchased a SONY Z2(d6502) mobile on 05-oct-2014, i got a CAM problem in this mobile, so i called to sony customer care theyt told me update the mobile and 1s check it then after see. but the same problem i got it. what to do.. plz help me. my add P.GOVINDA RAJU SUBUDHI. ([protected], [protected]) sir kindly requestinig u i am sending u a pics in z2 mobile pics. and also plz compare with t2 ultra mobile pics, See the different.. MY...

it hav been nearly 2 months that i had brought new led sony tv in which the dealer prommised me an cash discount of rs 8000. i hav logged the compliant to dealer as well as to company. but both of them hav draged the compliant for long. now finaly they say that they cant give...

With reference to complaint ID 1-[protected]. Dear sir, I am having sony Xperia z1 mobile bought in August 2014. IMEI : [protected] The phone is still under warranty, it's vibrator is not working now. When I contacted service center & customer care for this issue they are not giving proper response & telling me to change the handset with any other used set. As per the policy I am eligible for new handset as it can't be repaired,...

Hello Team, I have raised a priority request i.e. Request ID: 25452448 on 15th May 2015 around 10:00 AM for my SONY LED 42W700B as display not coming. I requested executive for priority service engineer visit to my place and i am really disappointed as I have not received any response from Sony India/ Authorized Service Center for this. Even I am sending mail to sonyindia.[protected]@ap.sony.com and getting message as "Delivery has failed...

Dear Sir/Madam, I have purchased 4 Pcs of Sony experia Z3 compact from dubai, 1 of the pcs which we purchased has lost it’s touch pad after 15 days o[censored]se, since that I am going to sony customer care centre but I am getting strange reply from your customer care, they are telling that they will not touch this pcs as this are purchased from Dubai- I was shocked by the reply. I was I phone user since 5 years, we whole family shifted...

My Sony Xperia C 2305 got hanged and failed to start. Mobile got stuck on SONY logo. I tried with the format options available in the boot setup and fail to format. I had taken my mobile to Sony care where they installed new software. after installation also they are not able to clear the complete problem. Presently mobile is not showing any home screen and menu options but all the applications are available on the mobile which is...

I purchased Sony Bravia 32'' Model KLV-32EX330IN5 in June-2015. In April it started blinking and switching off. I lodged a complaint with ur service centre. Mu TV was taken to service centre on 29.4.2015. No reply was given When I enquired I was told that its screen is to be changed and that will cost Rs11000/-. When I argued that even two years are not complete. I was asked to send scanned copy of invoice and warranty. It was sent on 3rd...

your workers taken 170 rupees in name of testing charge under warranty period. i gave them warranty card but they said that camera would be repaired out of warranty. and told that 4141rupees would be charged.in this case i am very unhappy with sony after sale service.my name satish birthare, mob no [protected] gwalior....

have purchased my sony LCD 26BX350 TV on dated 11.11.203 from Shanti Sales, Jawahar Colony, Faridabad. When I have purchased, 3 times complain has been lodged to your customer care. 1st time for display problem & 2 times for panel problem. Each & every time, Service center gets 15-20 days time to resolved the TV problem I have again make a complain & your engineer complete my panel defect problem more than 20 days. Now I have complain...

Dear Sony, I am user of Sony Xperia D5322. i m facing problem to operate the phone after updation of Lollipop version. My is going very slow to open any file if i press anything it take 20 to 30 seconds to open file. If i got any call i can hear the ringtone but not able to received the call cause phone is hanged. Please look into the metter....

Recently I brought Sony Bra via 32 inches LED TV on April 1st 2015 and I got issue on May 1st 2015. On same day I have raised a complaint with Sony customer care with no[protected]. But it is taking too much time for getting. Actually I am not satisfying with the products....