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Tata Swach Complaints & Reviews

1.8
Last updated Oct 8, 2023
Complaints 184
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63
Unresolved
121
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Tata Swach Phone Numbers

Toll free
1800 258 5858
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1800 200 2205
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Phone
+91 22 6643 7400
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Tata Swach Website

Tata Swach Head Office Address

Leela Business Park, Andheri - Kurla Road
Andheri
Mumbai Suburban District
Maharashtra
India
400 059

Tata Swach reviews & complaints page 6

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S
surjeet123
from Bengaluru, Karnataka
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Water not Going to 1st contanier to 2nd Contanier

Address:Solan, Himachal Pradesh

I am lock the complaint in 6 March 2014 and my complaint number is TSHP[protected]. Till date not respond any call back of your side and not attend the call. I am 3-4 time call in your customer support side, so every time surety next 72 hour's your complaint close but till date not attend the call. So please check the matter and provide the solution on urgent basis, I am very-very unsatisfied from your service. Thanks....
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sanju 99
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

water no purified

I had purchased a tata swach smart water purifier as on 28/8/2013, but now it not water purified that reason already problem reported to customer care number[protected] complain ID TSOR[protected], past 5 days till now technician not visited to my location, In this matter i had called several times, they every day said that, technician will visited next day . due to that last two days suffering reason liver degage ., so today I problem...
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Print Expressions
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation and training

Address:Gurgaon, Haryana

We have complained for the installation and training of Tata Swach Nanotech water purifier on 11.12.2013. Our complaint number is TSHR 34440. We have been calling you again and again for urgent request but we are still waiting for your services. You are a famous brand for water purifier in country but we are very disappointed from your services because we are waiting form the last 8 days and your service provider is unable to fulfill our...
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pankajsk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bulb Problem with one month

Address:Pune, Maharashtra

Bulb Problem with one month
Dear sir,
I had purchased a tata swach bulb 30/08/2013 from Manjou Enterprises Pimpri Pune and used for 53 Days, with my family of 4 members now the bulb is chocked. I called to the customer care and put a complaint on dated 22.10.13 (TSMH[protected] they said that technician will attend the complaint within 48hrs, the tech in. he said there is an air blockage n he repaired it but again complaint...
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S
suchitm
from Mumbai, Maharashtra
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complaint against Customer service

Address:Mumbai City, Maharashtra

Dear sir/Madam I had purchased a tata swach bulb and used for 2 months, with my family of 3 members now the bulb is chocked. I called to the customer care and put a complaint on dated 04.11.13(TSMH.[protected] they said that technician will attend the complaint within 48hrs, but till now no body will contact with me, in between I remind 4times to customer care person they told me every time same. I am very much frustrated with your...
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D
divakarguppi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Black liquid is coming from battery area

Address:Hyderabad, Andhra Pradesh

Dear Members from Tata Swach Team, This is Divakar, i purchased tataswach 3months back in the month june, yesterday (2nd_09_2013) i cleaned part which is linked with the battery, when i turned the reverse to clean the water, i observed black water is comming from the white part which isattached, nearly 5-6 times i got the pure black water from the battery which is there in white cicrled attached, please resolve the problem, asap, thank...
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Jaya Shankar Yadav
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not yet received after 70 days Please cancel my order

Sir, I have book Tata Swach Lavita Sunset Rose & Tata swach Bilb on June 15 2013 after 10 days I have received Tata Swach Bilb only not Tata Swach Lavita Sunset Rose Water Filter.I have emailed you no of time about my product.I have contacted your customer care no of times they gave no of complaint no's ( 226761 , 227672 , 229097 & 230140 & TSAP[protected] After number of attempts I fade up I have waited a long time for...
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A
anu473
from Kakinada, Andhra Pradesh
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Bulb leaks black fluid. No customer service

Address:Karnataka

I purchased a TATA swach filter in Bangalore. It is leaking some black fluid from it. I raised a complaint on 15 august. I was told the replacement would be sent with a technician within 24 hours and max 48 hours. When I called up on 17th, I was told that since 15th was a holiday, the complaint was logged for 16th. This was not informed at the time of logging. Then I was told that since sunday is a holiday, I will get the replacement on Monday...
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pushkardhole
from Bengaluru, Karnataka
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NON Delivery of Tata swach

Address:Pune, Maharashtra

Hi,

I have ordered Swach online order no[protected] on 16 th June 2013 complaint no 2222938. I have still not received the product and inspite of continous followups on email and calls tto call centre , this looks to be a ponzi scheme from the HOUSE OF TATA's. The servicability is ZERO and they are marketing it as the best product . I am not sure but looking at the number of complaints can TATA's be taken to court...
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K
kakoli888
from Kanpur, Uttar Pradesh
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Tata Swach Bulb + Top Mesh Not received

Address:Lucknow, Uttar Pradesh

I ordered Tata Swach Bulb + Top Mesh Order number:[protected] Order date: 16 June 2013 but not received yet my complaints id given by customer care are 221280, 222315 and 233901 no one is listening. Tata Swach is a bogus company which eats people money on internet but never deliver the items, never pay them a single penny....
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H
harishgarg58
from Phillaur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding replacement of damaged piece of tata swach since last 1 year

Address:Jind, Haryana

I am harish garg from aggarwal plastic & crockery,narwana. I am aretailer dealer of tata swach & i have one complete damage piece ofcrystal model tata swach from last one year. I have complaint manytimes to customer care. My complaint no. are:[protected].9.[protected].9.[protected].10.[protected].11.[protected].01.[pr... 3 MONTHS AGO I ALSO...
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B
benoy.saha
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Product is not received

Address:Pune, Maharashtra

I ordered (Order no:[protected] one Tata Swach Smart Green on 4th June, 2013 but yet to receive the product. I didn't get any communication regarding this at all and it's already 20 days over. I called up customer care number of times, only to get different status update on the order at different point of time and it really didn't help, though I raised 3/4 more complain requests (219040,217250,221401) for the same. br...
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K
kapilpherwani
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not working.

Address:Mumbai City, Maharashtra

hello sir; I kapilpherwani and purchased your 2050 Latvia model but after 4days it's stoped working and indicate that change the bulb I called customer care and report the compliant(and this is all compliant no.217204,218382,219313,219472.)and he told me technician will came within 48hours but after 16days nobody comes I trust on Tatas products very much so pls. maintain the trust.....kindly reply soon......thank you.......
br...
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M
mukund_m
from Bengaluru, Karnataka
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Online Order Not Delivered

Address:Bangalore, Karnataka

I made a TATA Swach water purifier purchase online through http://www.tataswach.com/ on 1st June as they have mentioned shipments within 48hrs after 18 days I have not yet received my product.

I paid total of Rs 949 (Rs 899 for the product plus Rs 50 for shipping through CC Avenue gateway)

Multiple calls to customer care number[protected] and emails to [protected]@tatachemicals.com yield only acknowledgement...
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Krishnatg1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Filter not working and no service from company

Address:Pune, Maharashtra

Dear Sir,
I have purchased Tata swach in Nov 2012. It worked well for first few days. Then thee filter stopped to work. I called customer care many times. After theat theey visited made sometheing so theat water flow started. After 3-4 days same problem came and I have to call theem again. This continued till Feb 2013 when theey replaced thee bulb. Withe New bulb it was fine for some days. But again thee water was not coming. Again...
+4 photos
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N
namanmadia
from Mumbai, Maharashtra
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product not working

Address:Mumbai City, Maharashtra

I bought Tata Swach Lavita water purifier on Dec 19 2012 from big bazaar, bill # 00018131. Initially the product worked well for few days, then the speed of water flow from the top container to bottom reduced. And eventually stopped.
We called up the toll free number and they explained the procedure to remove the trapped air. When we were not able to solve the problem even after following the procedure, they advised us that the bulb...
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Amar Benipal
from mohali, Chandigarh
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not working

Address:Chandigarh, Chandigarh

hello mam/sir,
hello sir actually humne.tata swach purifier ko das din hogaye thodi daer tak chalta beech main band ho jata hai........aur do baar uska bulb bhi change kr liya but unfortunately is not working ....i dont know kyo ni work kar rha hai........isliye please purifier ko zrur check kar k jaiye ................from amar benipal.mohali..........
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R
rajarajan3112
from Salem, Tamil Nadu
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WORST SERVICE

Address:Coimbatore, Tamil Nadu

I brought Tata Swach 4 months before. I had a problem 1st month from the purchase date. I called to the customer care they sent the Technician and sloved that problem. The problem is Water is not coming from first container to second container. If it comes means water is not purified. 1 week before i had the same complaint .. Called the customer care peoples 4 times no one giving proper response.. Really frustrated about this product and...
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Megha Gupta
from Mumbai, Maharashtra
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Damaged Product delivered

I am really disappointed with the services of flipkart as-
1- Order delayed- ordered a tata swach on 12th oct 2012 and received the product on 21st oct 2012 after calling 3 times the customer care about the delivery of the product. i was not even sent the courier details of the same.
2- after receiving the product, i found that the parts of the product were missing and the product is in damaged condition.
3- i logged...
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Sanjay Kumar Singh
from Delhi, Delhi
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Product not delivered even though I paid full amount

Address:Pune, Maharashtra

Dear Sir,
I purchased the Tata Swach bulb and top mesh on 24th September 2012 but they did not deliver it. I also complainte two times but they do not take any action. I requested to cancel my order but they told me that your order will not cancel. I'm very frustrated with this.

Followings are the order details



Dear Sanjay Singh

Thank you for your order! Your order...
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