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Tata Swach Complaints & Reviews

1.8
Last updated Oct 8, 2023
Complaints 184
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63
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Tata Swach
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Tata Swach Phone Numbers

Toll free
1800 258 5858
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13
1800 200 2205
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Phone
+91 22 6643 7400
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Tata Swach Website

Tata Swach Head Office Address

Leela Business Park, Andheri - Kurla Road
Andheri
Mumbai Suburban District
Maharashtra
India
400 059

Tata Swach reviews & complaints page 8

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M
morin khan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pf Withdrawal

Address:Nashik, Maharashtra

Dear Sir,

Myself Rizwan khan i was worked with Tata Chemicals Ltd since 09.10.09 to 15.02.11 on Mafoi payroll.

I have switched on 16.02.11 from Tata Chemicals ltd.and i have completed my pf withdraw form process and given to Mafoi Nasik Office on 08.04.11

I have called to Mafoi Office but nobody respose

Please do Something

Thanks
Rizwan khan...
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rkrichie
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tracking no. provided does not work

Address:Bangalore, Karnataka

i had ordered tata swach bulb replacement from its site.they had sent me the Consignment number: [protected] ,through blue dart , which cant be tracked in blue dart site. it says, number not found. and i tried contacting the customer care and mailed them. they replied with some irrelevant mail. the mail says the product has already been delivered. THE MOST SHOCKING THING IS, THEY WERE GIVING ME SOME OTHER TRACKING NUMBER WHICH IS NOT SERIOUSLY...
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preetip
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT FUNCTIONING NON RESPONSIVE CUST. CARE

Address:Tamil Nadu

I BOUGHT TATA SWACH WATER FILTER FROM STAR BAZAAR. THE BOOKLET SAYS CHANGE MESH IF NOT WORKING. THE MESH 1 AND 2 ARE SIMPLY NOT AVAIALBLE ANYWHERE NOT EVEN ONLINE!!!!! AND IT HAS BEEN USED ONLY 15 DAYS. THE BULB IS AVAILABLE BUT NOT THE OTHER PARTS. THE CUST CARE SIMPLY REGISTERS THE PROBLEM AND NO ONE COMES BACK. I THINK TATA HAS TAKEN US ALL FOR A RIDE. TATA IS A CHEATER!!! DESH KA NAMAK NAHIN HAI DESH KA NAMAK HARAAM HAI!!!...
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prerna khurana
from Ashta, Madhya Pradesh
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WATER FLOW STOP

Address:Ghaziabad, Uttar Pradesh

Not working
Hi

Bought Tata Swach end of May (2011). Since July 1st week onwards, Tata swach stopped working. The water does not flow to the bottom container at all. Every week I had taken care to clean the filters as mentioned in the booklet. However no use. Now, its not useful at all.

Please let me know how to get it rectified.
Bought it at dealers in Delhi, Preet Vihar.

Thanksbr...
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kklmahe
from Perumbavoor, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of product

Address:Karaikal, Puducherry

Dear sir
i have placed order on june 30 2011 and dispatched from your office on 4th of july


it is more than 15 DAYS

i got call from your call center it gives non responsible reply.your customer care team gives reply before reading the contains of letter

(encosed copy for further reading)

i think i have made mistake of ordering tata swtch. had i order pureit i would...
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techguru.india
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BROKEN DELIVERY OF SWACH PURIFIER

Address:Mumbai City, Maharashtra

Received the purifier after 7 days from ordering online and that too in a broken condition, when i contacted the too free number they told the complain has been forwarded to the concern team who will contact me
1. I didn’t receive any complain number as they don’t have a system of complain number they assume all their customers are happy customers,
2. next time after 3 days I again contacted the toll free number and the...
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Priyank Pratim Bhattacharyya
from Mumbai, Maharashtra
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Material came in bad condition

Address:Jorhat, Assam

I had ordered online a Tata Swach Water purifier on[protected] vide netbanking payment of Rs. 1,498/-.

The item was despatched on[protected] by Blazeflash courier Service vide their docket no.[protected].

It arrived after about 10 days and I got a call from the local courier office to come and collect the same. On reaching, I found the packet completely torn and damaged.

I mailed in their customer...
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Atulx99
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online order - damaged goods recd

Address:Mumbai Suburban, Maharashtra

Tata Swach order no.[protected]

I ordered Tata Swach smart Green color online on 30 Jun vide above order along with extra bulb.

I received the delivery last week where the upper container was damaged and the additional bulb was broken. I sent a email to tata swach last Friday and also spoke to their call center where the representative told me i would be contacted in 3 working days and defective goods would...
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hdsuresh
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TATA SWACH

Address:Dakshina Kannada, Karnataka

I purchased on Tata Swach on 23/08/2010 from Pai International Electronics Ltd.
Opp.Baliga super Market,Bejai,Mangalore-575003 by seeing company name TATA,after two months of purchase water stopped flowing to second container then shop keeper informed to replace Swach Bulb but in advertise they are informing that it filters 3000 lites of water, but we are only 2 members in family within 2 months filter stopped filtering for example...
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manisha.debnath
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is ordered online but not yet received

Address:North 24 Parganas, West Bengal

My friend sandwip majhi has ordered a tata swach (water purifier) online on behalf of me on 13 june 2011. I have the details with me in written communication. Order number is:[protected]. Tata swach has mentioned in the mail that they have dispatched the product on 15 june 2011. I have called them several times with the consignment number along with the order number. But they said it is dispatched and will be delivered to you by 10 working...
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prajmanoj
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not done, but debited from account

Address:Udaipur, Rajasthan

Dear Sir/Mam,

I "Manoj K Prajapati" payment done to Tata Swatch product through my hdfc netbanking via CCA11FCGU114-Avenues India Ltd, from my account amount 1498/- debited to you but according to Tata Swach mail payment declined.

So, I am very unsatisfied from this process or service.
Pl do the needful and take necessary action for better relationship with you in future.

Pl reply........................
+1 photos
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sureshhd
from mangalore, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WATER FILTER

Address:Dakshina Kannada, Karnataka

I purchased on Tata Swach on 23/08/2010 from Pai International Electronics Ltd.
Opp.Baliga super Market,Bejai,Mangalore-575003 by seeing company name TATA,after two months of purchase water stopped flowing to second container then shop keeper informed to replace Swach Bulb but in advertise they are informing that it filters 3000 lites of water, but we are only 2 members in family within 2 months filter stopped filtering for example...
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Gaurav.k
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non respondent customer care of Tata Swach

Surprisingly the customer care of Tata Swach is one of the most non respondent customer care cell I have came across....

I tried to place an order online which failed and was happy to get a immediate call back from the customer care from Swach team with follow up that my transaction has failed and was impressed with the kind of customer care Tata has. Meanwhile placed the order online (Order ID .[protected] and again received...
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consumer_rights
from Ambala, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading Customers

Well, we wanted to buy an offline/storage water purifier. Since we didn't want an RO water purifier, and we heard that pureit uses chemicals to purify the water, which has been proved harmful by experts, so we settled for swach, since it isn't RO, uses no chemicals, and can store 9+9 litres of water.

Now, I will not talk about the product quality and performance, rather I am posting this review to highlight the fraud...
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ANURAG GERA
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT WORKING

Address:South Delhi, Delhi

DEAR SIR,

THIS IS TO INFORM YOU THAT BY MISTAKE I HAVE BOUGHT A TATA SWACH WATER FILTER FROM NATIONAL BARTAN BHANDAR LAJPAT NAGAR, NEW DELHI-24. IN MONTH OF JANUARY 2011. IT HAS JUST WORK FOR ONE MONTH AFTER THAT I SPOKE AT CUSTOMER CARE AND THEY TOLD ME KINDLY CHANGE THE BULB. AGAIN I SPENT RS 300/ AND THAT BULB IS ALSO NOT WORKING , AND REGARDING THAT AGAIN I SPOKE AT CUSTOMER CARE AND THEY SAID CHECK THE HOLE AT BOTTOM...
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Alok Sharma55
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

re-change of filter

Address:Bareilly, Uttar Pradesh

dear sir we bought TATA swach fr having hygienic water,we purchased it frm RajendraNagar(bareilly),.but we r sorry to bringup that shopkeeper isn'nt able to replace the filter choked after repeated requests.kindly llook into the matter & ask any of your dealer at here in Bareilly at company price.regards & warm wishes. .


Add-126B,UTSAV Part-2
Mahanagar,Bareilly
Ph.[protected],[protected]....
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lovecool
from Mumbai, Maharashtra
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Tata Swach Bulb defective

Address:Delhi

Dear Sir,

I am Kush Kumar Gupta, Baljeet Nagar, New Delhi. I purchased Tata Swach water purifier from ESS AAy ventures, C-57, Preet Vihar, Delhi - 110092 before 04 days back on 4th May 2011. In these 04 days this purifier service was not good. There is a problem in a filter bulb. The Bulb is not safe as the Carbon Powder can easily come out of the bulb & water is not coming down. I complaited to Dealer & customer care...
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anshulbesp
from Mumbai, Maharashtra
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The bulb of tata swach not working

Address:Maharashtra

I had purchased a new tata swatch bulb around 1 month back but from last 15 days it is not working properly. Water has not been coming out from it.
So please look into the matter and resolve this as soon as possible....
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ranjay85
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating

Address:North Delhi, Delhi

we bought a water filter of Tata swach by a shop. first two days it was fine. after just two days, filter got damaged and water was not coming through out that. we complaint to shopkeeper and said to return it back. but they changed that filter not the whole body of that. we returned back to home and again we found a problem. we called the mechanic many times who was from that shop. after two days mechanic picked phone and reply me that I...
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sumitmca002
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bulb not working

Address:Maharashtra

I have purchased a TATA Swatch water purifier just 4 month back. But from Monday, 04/04/2011 the bulb of the purifier is not working. Water is not coming out through the bulb. I Have called the helpline number and they told that they will not be able to do any thing..they have forward my complaint to the dept. But since then i have not received any Phone Calls and non of them have visited my place. At the time of buying the purifier the...
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