Tata Swach Complaints & Reviews

That i have purchased viva silver uv+uf five months back and the power adapter stopped working i gave a complaint on 3rd july 2017 vide crap[protected] but my complaint is not being attended till date and i am spending rs 100 daily for water and i am contacting customer care also but my problem is not solved my name is muhammed adam and my registered mobile no is [protected] request to do the needful instantly

Adam...

I ordered this product from the tatacliq shopping portal, it was installed on the 18.05.2017, it stopped working on the 27.07.2017. The complain no.: 183922, dated: 28.07.2017, since then we made several calls at the customer care, the service provider mr. Ramesh kumar, the technical team mr. Naresh, to no avail. The warranty card assure a sevice within 48 hrs. This product has been installed at my parent's house and they both are retired...

Bought a tata swach smart water purifier on the basis of the tata name and because of a conscious desire to buy indian wherever possible. The water purifier stopped working with a few days. Called up customer care and was assured that a technician would come with 3 days and look into the problem. The complaint no. Given was crdl[protected]
It has now been 3 weeks and i'm still waiting for the technician even after repeated calls....

Worst service of TATA RO, nobody bother about customer, my product was in dead condition since 22nd June 2017, i have complaint on daily basis, morning evening to customer service of TATA RO, but nobody cares ..I have taken my complaint to technician level, every technician gave number of another technician but complaint not resolved.

I am fed up with the product and i closed my complaint after 15 days of torture.....

I am very disappointed with the product that i have purchased from your company. The product name is tata swach smart. I have filed a complaint on 1st june regarding the same but no technician visit has been made till now. I want the full refund of this useless product.
The bill has been registered under the name rajat chuttani.
Request number : crpj[protected]...

I am very disappointed with the product that i have purchased from your company. The product name is tata swach smart. I have filed a complaint on 1st june regarding the same but no technician visit has been made till now. I want the full refund of this useless product.
The bill has been registered under the name rajat chuttani.
I have wasted my time a lot and want this issue to be resolved as soon as possible....

I am very much disappointed with the kibd of service which is being extended. I received my order 5 days ago, after contacting customer service for installation, the guy came and fixed it incorrectly after 2 days . I am continuously calling him since 2 days and he is disconnecting my calls and not responding. I clearly told him that he fixed it incorrectly vut it is of no use. I am from Visakhapatnam and that guys number is [protected]....

Since we purchased system we need every time to take follow-up more than 10-15 time even for installation also if you know we had launched complaints on consumer forums also.
Now i m very tired & worried about your service level & now want to return back system to your company, so kindly arrange help me for further process.

Last date of complaint: 29th March 2017 (Still pending since taken many followups of call center)br...

Sir,
I have tata swach water purifier. I bought the filter recently from devlali maharastra. As soon as it was installed it was giving black water from the filter. I got shifted to punjab hence had to buy other filter bulb so when the bought new one, this one is also not purifying water. the water is looking even dirtier after filtration. So it is twice, the same filter made me loose money. Now i don''t have faith to buy another one.br...

Hi,
I am launched complaints more than 2-3 times about my Tata Swach Viva UV Water purifier since last 10 days but still Callcentre not answering properly, No one Technicianr visited to our home & still Not a single call recvd by any Service centre/vendor.
Same issues was happened at earlier also, installed system after a month of purchased hence feeling very bad about like TATA brand...

Regards
Amol Dabrebr...

I have complaint about my RO which is not working from last 7 days whenever i call customer care people they always escalates my complaint even then no response, even mr. Eiyer also escaleted my complaint but no response.even one day the said your area is not covered in our service region .I live in NCR if they cant give service in NCR so you could imagine how pethetic their service is. These people always focus on escalting complaint not...

I am using a Tata Swach filter from last 4 year.. Last month my cartridge limit got over, so I bought a new 3000 litres cartridge for INR 549. But it stopped working after only 15-20 days. I registered a complaint with the customer care and they promised services within 72 hours. Since, I complained after 1 month from the date of purchase I was told that it can be replaced only if the complain is registered within a month of purchase. br...

I (Supratim Chattopadhyay, [protected])bought that Tata swatch 15 lit smart water filter couple of years back from Thane, Maharashtra Pin 400601, Korum Mall store and using mostly bulb 3000lit cartridge for regular use. But since last 6/7 months in most of the Tata stores like Star Bazar, Croma stopped selling that filter Cartridge ( both 1500 lit & 3000 lit) whereas they kept on selling the water purifier still today. So buyers like us...

Hi,
You guys are again demonstrating the pathetic service that i got the last time.

had purchased a Nova Silver RO purifier on 21st august, and have been harassed since then

after repeated follow up for installation which by the way took more than 72 hrs, there is a leakage in the purifier. had raised another request for the same on the 2nd september and after 2-3 escalations nobody has even bothered...

One of the worst experience i'm having with tata swach, it's been 15 days since i've filed a complaint with then saying the purifier is not working no action has been taken yet. I asked for refund they were refunding 50% it's not even 5 months i've bought this product. And i've paid more than 1500 for the service and external filter already.

No one comes ahead to talk about it, no one replies to emails, no conversation at...

I recently bought this product, tata swach last week was feb it was, and within a few weeks it started giving me troubles, sometime slow filling of the water, sometimes leakage from the tank and many more issues.

Now the condition is, on 14 july the purifier went out of service completely, water was leaking and it was of no use to turn it on, we contacted the customer care and they said action will be taken soon and they will...

I have purchased tata swach viva silver water purifier online by 25th june & booked a installation request on 1st july but from since till date my purifier is an not installed.
I have called many (more than 50) times to your call center but everytime operator told me as your complaint will be resolved within a day but still i am awaiting to visit/call your technician & if i called them, then he told me will come whenever he free or...

I am using a Tata Swach filter from 1 year.. Last month my cartridge limit got over, so I bought a new 3000 litres cartridge for INR 549. But it stopped working after only 10 days. I registered a complaint with the customer care and they promised services within 72 hours. But no action has been taken till date. I have called and complained about this several times, still any action from their side is pending.
Tata Swach has not taken...

Dear sir,


my water purifier is not working properly for the last six months .i have complained several times to the dealer (monica electronics, Solapur Maharashta) and also to the customer care and we are not satisfied with your services.
after complaining the technician comes after one week and after repairs still the problem continues and it works only for two to three days and we have to buy water from outside.br...

Tata swatch purifier stopped working after a month o[censored]se...registered complaint by the name dr tushar chavan...dnt kno have complaint number...but have called costumer care almost 5-6 times. Every time they say they ll give service on the very next day and then there is no response from them at all...
It's the worst costumer care experience ever from a well known company...
Please do something about this company of water purifier....