Tata Swach Complaints & Reviews

item didn't received today...
[protected]--------

Dear pramode kumar

Thank you for your order! Your order details are below. Please keep this email; you will need to refer to the order number in any future communication.
Order number:[protected]
Order date: 08 September 2012
Status: In process
You can track your order through this page: www.tataswach.com/shopping/order_tracking.aspxbr...

Dear sir
I had purchased tata swach filter in the month of Aug' 12, howere the filter / bulb got jammed within 15-20 days.i purchased 2nd bulb by the dealer after fitting the bulb, we filled the filter with water, not even a single drop of water was droped in the lower storage tank, from before 7 days there is no any drop of water to drink in my home...i phoned many times on toll-free number, my complaint no...

Tata Swatch

Dear Sir/Madam

Subject: Poor Service of Tata Swatch.

We have bought Tata Swatch Model (Rs 1199/-) on 10 June 2012 from Retailer Chandigarh. As per your advertisement printed on Tata Swatch Cover, that it removes 99.99% viruses from water and it purifies 3000 liter water.

But this product stopped filtering water on 15 July, 2012, just after 1 month, and we immediately...

Dear Sir/Madam
This is regarding My Order_[protected] which i placed on 15th June 2012.I paid total amount of Rs1548/-for "Tata Swach Smart + extra Tata Swach Bulb (Tata Swach+extra tata swach bulb+free extra top mesh)"

After making the order i have traced my order on 20th june and one of customer care executive told me that your order will be dispatched within 48 hr. but after 48 hr. also my product hasn't...

I had purchased a tata swach from Mangalore Karnataka. Within 1 months the bulb stopped working, showing accumulation of black water (the carbon filter must have leaked) resulting in chocking of the filter. We made a complaint to the dealer who refused to even take up the matter and instead directed me to call the tata consumer care cell on [protected]. Could someone please help.
It happning for me again and again. And none of the...

I had purchased a tata swach from maha laxmi still shop yari road andheri just 3 month before but there is some problem in the bulb which stopped working, showing accumulation of black water..... resulting in chocking of the filter, I buy that product because of the name "TATA", in three months we r change 2 bulb .... what the hell it is ......

Sir I have purchased tataswach bulb online on 2nd april and my
Order number:[protected] and Order date is 02 April 2012 still I haven’t received the product.

Sir, thanks for not keeping me empty handed because whenever I called your call centre I always got new complaint number but the status of product movement is ……………………..blank.

Sir / madam…………………………thanks...

Hi my name is Shaina D'souza address is house no.1258 uttan pali rd, opp dr.Kamal Via-bhayandar (w) pIN-401106. I have been using Tata swach since a 8-9 months in the 1st month waterpurifier was working fine den there was blockage n water was not getting purified so we cald the technician he sd there is an air blockage n he repaired it but then since that time every month there is a blockage n it takes lot of time to remove the blockage...

I am santosh bhere staying at B-303, vinay building, sankalp, nnp, goregaon (e), mumbai-65.
Water was not coming in lower container from the date of purchased.
I have complaint five times, still problem was not solved.
My last complaint was closed by Mr. satyendra giving the reason that product is out of warranty. How can it possible.
I am purchased product in 20 dec 2011 & my last complaint was launched in...

I have ordered Tata Swach online from www.tataswach.com for Rs. 1199/- Order number:[protected] Order date: 01 December 2011
I have received the product on 8th Dec 2011 and I found that the upper vessel got damaged and the tap was missing in the package. I sent out an email to the customer care email address ( [protected]@tatachemicals.com ) and no response. Next day I called the toll free customer care no. [protected] and they...

I had purchased a tata swach from Chroma pune just one month before but there is some problem in the bulb which stopped working, showing accumulation of black water (the carbon filter must have leaked) resulting in chocking of the filter, I buy that product because of the name "TATA", but what the hell it is ...not even completed one month it stopped working...can anybody tell what we have to do plzz...

My details,...

Hi. My name is K. Manoj Kumar from Hyderabad. On the eve of Diwali my company gifted all the employees with Tata Swatch Smart purifier (and a winter coat as optional). I opted Tata Swatch, which within a 20 days time is leaking some Black particles in the bulb leaving the filtered water being grey in color. As i noticed it on 20th November, i kept it a side fearing it may affect our health after consumption. I normally have a very high expectation...

I purchased Tata Swach Purifier in month of May 2011 and within few days water stopped coming from filter. The Service person came and did some cleaning to it and after that black particles started coming from bulb and again water stopped coming. He demanded charges & told me change this bulb & bring new bulb. Service people are not trained people neither they know how to solve problems. I also talked his senior person & but did...

I ordered 5 Tata Swatch Bulbs with the below details:
Order number:[protected]
Order date: 01 October 2011

On 18-Oct-2011, I received the delivery from DTDC, but it just had 1 bulb, while I had made a request for 5 Bulbs.

Repeated calls to call centre has just one answer - a complaint has been raised, we will look into the problem, and will call you back within 3 days.
On 22-Oct-2011,...

I bought Tata Swach from Laxmi Nagar New Delhi in Aug'2010, and fitted at home, after some time it start giving trouble water filted very slow, whenever i called customer care they are suggesting some manual things to do like remove uper filter, lower filter and just hit on filter by your hand some bubble may got stuck by doing this it will remove and filter will start working. Then i asked if i removed all the filter and patted it then...

My maid has been with my family ever since I can remember. She's loyal and looks after my kids and home well. She has 3 kids of her own and lives in a slum in our locality. Every rainy season I've seen her kids fall ill with diarrhoea without fail due to lack of clean water. This problem is worsened by the water shortages and improper sanitation. Her candle filter does not eliminate germs and boiling water is getting expensive with...

I live in Khadki in Pune and load shedding is a part of life. The number of hours of load shedding changes all the time. After we made inquiries for water purifiers in the market we bought a Tata Swach. Since it needs no electricity and no running water makes it very convenient to use for us. We have been using it for about 7 months now and are very happy with it. Thing I liked most about the Tata Swach was that it was so easy...

I HAVE TO PURCHASE A TATA SWACH WATER PURIFIER FROM M/S. PLASTIC PALACE NARSINGHPUR M.P. 487001 BEFORE 2 -3 AGO. BUT FROM THE LAST 15 DAYS BULB HAS BLOCKED AND DROPPING OF WATER IS TOTALY STOP. I CONTECT TO SELLAR HE ADVISED TO ON LINE COMPLAINT.

THANKS

ARUN AWADHIA


144 TILAK WARD NARSINGHPUR ( M.P. )
MOBILE[protected]...

My complaint is-I brought the Tata Swach in April 2011.My tata Swach is not filtering water past one month,since August 2011, in a proper way.Earlier it used to take 4-5 hours to filter all 7.5 litres of water,but now it is taking 4-5 days to do the same.I called up customer care one month back,they took up the call and instructed how to get it right by simply doing some cleaning the battery,putting pressure on the top,etc.But they didn't...

1)no supply of the product for 25 days
2)no reply to the calls

To
The area incharge
I request the responsible employee to take some action.




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