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Tolexo Complaints & Reviews

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Last updated Jul 26, 2022
Complaints 201
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77
Unresolved
124
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Tolexo reviews & complaints page 8

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B
biswajit das shillong
from Kolkata, West Bengal
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Order confirmation dated-20/06/15

Address:East Khasi Hills, Meghalaya

Continue ShoppingUpdate Shopping Cart 1.VENUS Manual Body Weight Weighing Scale, BR-9201 2.Tata Agrico Hedge Shear, THS we order only this two item's only total amount-1750/- from upper lummawrie, laitumkhrah shillong e mail [protected]@yahoo.com cont no [protected]...
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Sivaraman Chidhambaram
from Palghat, Kerala
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Fraud Site- Deliver Fake products

Address:Tirupur, Tamil Nadu

My Order No : TOD[protected] I Ordered ---2 Boots of Size 7 which is used for Factories ---1 Digital Vernier Calliper I received my order 15 days after my booking. At the time of Delivery, I recieved --- 2 Boots belonging to same Right leg That too two of different Sizes --- Instead of Digital vernier I received manual Vernier Calliper...
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R
rajwoodlok
from Chennai, Tamil Nadu
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Damaged goods received

I have received damage goods on 3rd June 2015 and i sent the mail regarding the issue and i talk to customer care they told to send the image of inner product so i sent the image for several times. In the customer support they not update the feedback of the customer query. Today also customer support person told to send the image again.What they are doing i don't no whether you cheating the people by sending the damage product or by getting...
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T
Trinethrasrinu
from Noida, Uttar Pradesh
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Havells Spike is not yet delivered

Address:Hyderabad, Andhra Pradesh

Dear Sir, i had placed an order on www.tolexo.com on 5th June 2015 Order no is TOD[protected], before transferring Payment i was called on[protected] for confirmation of product availability and delivery time, they told me product is in stock and will delivered within 3 days and suggest me for quick payment transfer, after transferred payment, i called them on 7 June 2015 and i asked him about delivery product which is not received...
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P
photon_karthik
from Chennai, Tamil Nadu
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Incorrect Order Shipped - With False Price Discount

Address:Chennai, Tamil Nadu

I had placed two transparent L folder (One FS & One A4) and the product I received was two A4 and the price mentioned in original package is 105. However the webpage had stated higher listing price. And they offered a discount by cheating the customers with false price tag. Poor customer service with zero response on time. I suggest the customer in India not to place any order with Tolexo. Regards, Karthik.S...
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S
smallic3
from Mumbai, Maharashtra
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Got wrong material delivered for 2nd.

Address:Pune, Maharashtra

I first ordered - BLAC Black Knight TPU Ankle Safety Shoe, S3, Steel Toe Order ID - TOD[protected] on 6th May 2015 and opted for COD on payment mode. Material was delivered on 25 May 2015 Invoice Number - TOLX/MAH00029/15-16/000073 to area PIN Code 411016. whereas Tolexo says material will be delivered on 7 working days.Material delivered was - BLAC Black Knight TPU Low Safety Shoe, S3, Steel Toe which I have not ordered. Spoke to Customer...
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K
kishordesai
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order goods on 24-4-15 still not deliver

Address:Surat, Gujarat

tolexo is behaving like froud company.no one there to follow up the order while we are calling costumer care what happen about my order its take approx. half hour to check and hold... getting some froud replies every time such as your order is completed, your product is ready for dispacteh today itself, u will get ur product in 3-4 days and i asked for refunding my money before 10 days still today i didnt get it dear friends its request...
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J
Jeromejoey
from Lalgudi, Tamil Nadu
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Items delivered are of poor qualitu

I bought combos of toolkit, tow cable and blind spot mirror.. And another product "ace car MP3 fm modulator with Ian and memory card slots and aid cable" I was able to find that the product is of poor quality and it is not working in my car.. Usb reader or the card reader fails to read the respective devices. And I also bought a set of 4 sun shades with tore when I tried to insert the clip and the usb charger which came along with it was...
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A
avinash_554419
from Ahmedabad, Gujarat
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wrong product delivered

Address:Ahmedabad, Gujarat

I order the product Black Label Car Steering Wheel Powerless Spinner Knob, Silver, 24750, the SKU is T16BLC0005-931, the order num is #TOD[protected] order placed on April 30, 2015 11:41:43 PM IST, i got the product but its different so i am not satisfied. i order this one but i got different one...
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A
ankit6955
from Mumbai, Maharashtra
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Tolexo delivered damaged products and now is not refunding the money

Address:Mumbai City, Maharashtra

Ordered 3 nos fire extinguishers from TOLEXO Order Number TOD[protected] After many many calls product got delivered after 22 days. Company kept blaming the vendor and then the shipping agency. When product arrived box looked damaged. Before taking delivery I opened box in front of shipping company to see box is torn/broken, has water damage, poorly packed and one of the fire extinguishers was DISCHARGED. Can you believe this, one of the...
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A
ahmed_1980
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating

Dear Sir I had a Problem of Cheated by tolexo.com i had placed an order on www.tolexo.com on 29/04/2015 Order no is-TOD[protected], before transferring Payment i was called on[protected] for confirmation of product availability and delivery time, they told me product is in stock and will delivered within 7 days and suggest me for quick payment transfer, after transferred payment and not getting any updates by tolexo, i called them on...
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Nishita Baliarsingh
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tolexo online store is a cheat

Address:Khordha, Odisha

I purchased a product from Tolex Online Pvt. Ltd. At first the delivery of the product took a lot of time and then the product i received was broken and had a few bits missing in it. Because of the missing bits and broken glass, the product can never be used. It has to be refunded. I purchased Jackly 32 in 1 magnetic scredriver set, having order no. TOD[protected]K. The company never gave me a cash memo neither did i get the warranty details...
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Sanjaybh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product deleiverd twice.

Dear Tolexo team, Order No. No. Is[protected] Artical No. - Alko Plus APS 1091 costing Rs 970 as mentioned in invoice, but I have received wrong product that is Alko plus shoes of printed MRP Rs 449/-. I am feeling cheated by TOLEXO, Today on 01 May 2015 the issue is still not resolved. The wrong product was reverse picked up by blue dart on 16 April but yesterday on 30 Apr 2015 it was redelivered to me and still with the same wrong product....
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Kiran Aurora
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taken the money and not delivered the product

Address:Mumbai City, Maharashtra

Hello my name is Kiran Aurora and i'am from Mumbai. Recently i made an online purchase at Tolexo.com for a product. I made the payment online through Paytm.com, I also got a confirmation email from tolexo.com stating that they have received the payment and the order is confirmed. I made this purchase on 17 April 2015. I still haven't received the product. I contacted the customer care several times through phone and emails and every time...
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Sanjay Gowda
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money after cancellation of order

Address:Bangalore, Karnataka

Ordered Safety shoes from Tolexo.com. I have never received the shoes nor the support staff refund the money even after 4 follow ups. The order no. TOD[protected]. Reason of non delivery is the shoes are out of stock. I need a refund of 845rs....
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T
tombisana.singh
from Mumbai, Maharashtra
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cheating for transport

Address:Imphal East, Manipur

before the purchase of solar water heater tolexo said the item will be delivered within 10 days free of delivery cost even send me a" zero shipping charge invoice' after i paid tolexo, tolexo asked road permit which i do not have and tolexo never asked any kind of document before the payment i kindly asked them to cancel my order but they refused to do daily tolexo sent email and calls telling me to send a road permit as the transporter...
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HardikPatel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Giving Refund

Address:Ahmedabad, Gujarat

Tolexo has done reverse pickup process, But still they are not giving refund to the customer. I have talked with customer support team, They all are giving same answer thet " Let me check in our system and then they are saying that refund process has been initiated on 14th April, 2015 ". But still there is no amount credited in myaccount. Please stay away from TOLEXO. They are cheaters....
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karthikgm
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO RESPONSE FRAUDULENT ACTIVITY

HI, I have placed an order (Speedwav 3D Black Car Floor / Foot Mats - City 2002 Type 2, 29622) in tolexo. I have done all checkout process and the amount has been debited from my account and also got a message on my phone. ( TOD[protected]. But when i check my previous orders in the website it says no pending orders.They don't even have a valid phone number to contact them and no Email support only they keep generating token numbers...
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asifnomaan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Sending the order # TOD100148989

Address:Hyderabad, Andhra Pradesh

I had placed order on 4th feb.2015, with order # TOD[protected]. & have not received any item so far. It has been over 2 months, I don't know what they are doing.I have contacted customer care at least 4 times over a period of 1 week, & they say, Sorry sir we have some net problem we are unable to locate ur order, What these people are trying to do ? making fool o[censored]s, really big frauds, cheaters.not even responding to emails.If they...
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HardikPatel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return product

Address:Ahmedabad, Gujarat

I have ordered one product from Tolexo.com, They have delivered damaged product . I posted request for refund or replacement of product but support team always gave me the same answer that " Process will be start within 24 hours." I have waiting for the process for 10 days but still there is no process initiated from company. Yesterday, I got the mail from support team that Dear Customer, We totally understand your concern. However,...
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