Videocon Industries Complaints & Reviews

I bought 3 videocon window acs from NEXT retail shop, sardarpura jodhpur . 2 acs on 31-3-208 and 1 ac before that on july 2007.
The performance of the acs are very poor from the day I have purchased them, they just do not give the feeling that you are siting an a room equiped with a/c, even after long time you dont get proper cooling effect.
The complaint for this have been made to the dealer as well as to the auothorised service...

sir,
i purchased videocon dlx chalanger t.v around 8 yrs ago. the set's performance is good but recently i noteced a problem. the problem is the tv is not getting tunned to set channels as per our wish. while try to tune it . it is showing as "child locked". but i checked and opend the child lock also.. now child lock is being open but t.v is not getting tuned. pls give the remedy of the problem. and also pls suggest...

I bought a split AC of videocon (1.6 ton SPLENDOUR) from NEXT retail shop ( which is also a part of videocon ) from Durgapur, west bengal on 16th of April 2009.
Request for installation done on the same day at 12 noon ( no is ASA[protected]) from same shop, they did not bother to install it and did not give a demo also.
After hundreds of phone calls, they came and install it after 5 days ( despite my house is just 8 km away from...

I have bought a split AC last year in the month of May from Capital Electronics. But the machine had a motor which does not function.
I have continuously lodged a complain but no one is bothered about it and one of the mechanics who have attended said the machine needs to be changed but no one from Videocon Or Capital Electronics Ultadanga respond.Model no VSG 5222 CM NO APP753108. Complaint number to Videocon is KOL[protected] KOL[protected]...

I Mathews Philip...staying at A-154 Sector 51 Kendriya Vihar Noida had bought 1.5 ton videocon Ac from Kaydee Electronics Sector 18 Noida.

Saleman commited of installation to be done at my location at Rs 750...wherein when the person came he started asking for Rs1200...on verification it was found that he was not from Videocon company.

I had to get my AC installed on my own where I spent Rs1200.

I...

Sir

i have purchased Videocon W/m 6800 Combie Dix i.e. semi automatic washing machime on 23/08/2008 from BELA VISION, Vadodara. in last week of March 2009 the plastic knob to drain the washtub stopped working. on complained a chap came did the job and went. it was temporary solution. so very next day again draining water was a problem i complained again, again the same thing and it continued for 10 days. finally a chap came...

SIR, I PURCHASE VIDEOCON SPILT A.C FROM BIG BAZZAR ANAND (GUJARAT) ON 12TH APRIL, 2009 AT THE TIME OF PURCHASE YOUR SALES EXCUTIVE MR. RITESH CONFIRM THAT INSTALLATION IS FREE OF COST, THAN I RECONFIRM THE SAME THING FROM YOUR SENOR EXECUTIVE MR.BHARAT EVEN AT THE TIME OF FINAL ORDAR & AT THE TIME OF PAYMENT I AM CONFIRM ABT DATE OF DELIVARY & DATE OF INSTALLATION, YOUR SALES EXCUTIVE GIVE ME CONFIRMATION THAT DELIVERY WILL BE MADE...

Dear Sir,

We had purchased brand new Vediocon refrigerator (euro cool S169) on 28/01/2005 from M/s Eagle Appliances. Kalady. (Refrigerator Sr No. [protected]).

We have faced the problem low cooling within one and half year and service representative came and replaced the compressor within warranty, we have paid other charges for conveyance and gas filling etc. After completion of work this service person...

Resp Sir/Madam
I have purchased one Window AC 0.8 Ton (Videocone) through IndiaTimes Shopping Website against Booking No.[protected] dated 17.04.09. I have been communited price Rs. 9320 including Shipping Charges 330 at time of purchasing. After booking process, i have been charged 6% on 9320 through credit card which was not communited to me at the time of booking.
I had call at Customer Care No. of Indiatimes, they confirm...

i had made the payenment of Videocon Split AC 1 ton in NEXT electronic shhowroom at marol on 24/03/2009 they have given a aid in mumbai mirror on 22/03/09 and on 27/03/09 the price in this duration was 12400/- they have not made the delivery saying that the particular model is out of stock and will be delivered shortly
Now they are demanding margin money RS.1500/- extra saying that the price of the model has increased by 1500/-br...

As my fridge was not working, i made a complaint at Varanasi service centre over tel no.-[protected] on[protected] and after hearing complain i was given complaint no. d21000.
The person noted my adress and assured that the service person will visit on[protected]. In evening dated[protected] i enquired at service centre about status of complain and was informed that ok was written infront of my complaint no.i again inform the person...

I purchased washing machine semi automatic videocon model - dolphin 6.8 Kg from Sigma Electronics Narwana Bazaar, Yol Cantt, Distt. Kangra (H.P.) and paid Rs.7680 as per bill No.7376 dated 08.03.2009. I was told that the above price is accrding to C.S.D.
I have doubt that the dealer is authorise to sell as per C.S.D. even then the rates are higher than as per C.S.D.rates.
Moreover the bill is not showing the details of the model...

Sir, We bought a washing machine model videocon V-NA-45FDX, serialno;9003 on 10/08/02.But on 20/10/2008 we had to replace the mother board costing around RS 3000/- .Now the machine has started malfunctioning, the warranty expires on 20/04/2009 .We tried approaching the service center at Kochi, where we reside, we were informed that the centers in South India are notfunctioning as they are on strike .PLEASE HELP us find a solution to our problem...

Dear Sir,


Split AC 5233 with Stabliser was booked on 29/03/2009 for Rs. 17, 000/- in the name of Jitendra Jain S/O D K Jain for delivery on 15/04/2009 at Next Retail, New Sanganer Road, Jaipur
Cash payment of Rs. 2000/- was paid on the same day as Advance
The Bill/Invoice No 2320 dated 29/03/2009 was issued by NSR SHOP No 11110/1/5385 (Copy Attached)
The Dealer informed that as the system upgraded...

DEAR SIR,
I HAVE PURCHASED 5 VIDEOCON SPLIT AC 1.5 TON CAPACITY MODEL NO. VST 5222
FROM SONY MARKETING <SONY DISTRIBUTORS PVT.LTD. > JATPURA GATE CHANDRAPUR - 442401 ON[protected] AND INSTALLED ON[protected] . THERE WAS 1 YEAR WARRENTY AND SERVICE FREE. THERE WERE FOUR FREE SERVICES BETWEEN A YEAR. EVERY 3 MONTHS . BUT TILL NOW TODAY <31-3-09> NO ONE HAS CAME TO SERVICE AC. WE HAVE CALLED SHOPKEEPER HE TOLD US...

There is water leakage from below the main body of the washing machine. This needs to be attended urgently....

respected sir,
this is for your kind information i am not getting the proper response from your service centres as far as servicie is concerned.
I have purchased the videocon microwave oven(model no. ECR3321SS) from the electronic chain NEXT located at gokhle road, Thane (west) .
Date of purchase:[protected]
Receipt No:37195
The oven performed well for first two months and started giving problems, such...

Dear sir,
We have purchase Fridge of Videocon Company from Next show room locatred at Vanasthalipuram Hyderabad 70, on dated 14th January, 2007, receipt no 1192, having 6 years warranty on compressor, stopped working on dated 10.03.2009, so lodged a complain with Videocon through Next show room, followings are the details.
We have complained to service centre of Videocon through Next Show room located at Vanasthalipuram, Opposite...

The following complaint was repeated sent to Videocon last year but no response is there:

I purchased a color TV of VIDEOCON MAKE model No 5303 R way back in 1991. The set was excellect and gave excellect performance. With time, of course, its performance declined and it went for repairs a few times at various authorised centres of Videocon (it was never repaired at any local repair shop).

Last October it was...

I have purchased the above mentioned product on 22/04/08 from M/s HI-TECH SYSTEMS in Bhubaneswar. From that i am running from post to pillar to get the AC worked properly . Till now i have already registered complain about 12/13 times . Every time mechanic are coming and repairing it and after 1/2 day's, again same story repeated. This process is continuing for last 1 year. The latest being complain no . BBS[protected] dated 05/03/2009.br...