Vodafone India Complaints & Reviews

Vodafone india is not providing me outgoing local sms details in my itemized bills even after emailing them number of times. They keep on sending duplicate bills even after informing them that it don't have outgoing sms details. I tried to download the duplicate itemized bill from my vodafone even it doesn't have the local outgoing sms details. I even sent them screenshot of the bill multiple times but the corporate team looks to be very...

They told me for wave off of my payment and told me to pay rs. 343 and i paid that amount within 1 hour. But my number was still not working after 2 months, they called me for paying rs. 134 for using the number for 2 days. But i didn't use their number. Now i want my number to be active without extra charge. And they are calling me and irritating me for payment. They are playing with the feeling of their customer.

Kindly...

Hi,

I am rakesh gadasu (Mobile no. [protected]) (Mumbai circle), am in roaming (Telangana circle) from last 3 days, from that day i am unable to call and message other person and am just tried to check my network by calling from other mobile it is getting as not available. Am unable continue my work in roaming area. When i am messaging to other person it was bouncing back, before messaging i have recharged with amounts of...

This is the incident of mehrauli (New delhi 110030) vodafone mini store. I went store to port my 2 tata indicom sim to vodafone. Firstly they said yes tata sim can port in voda prepaid after the aadhar card verification they said no this is tata number and only 1 sim is port in prepaid and other is port in postpaid. He misguide the customer so that they make their commission. This is not good for the reputed company like vodafone. The person...

Sir

Done a mobile recharge using sbi online banking on 26/02/2018, but recharge not successful but money deducted from my account and also i got a message that recharge request is in progress. So please resolve the problem. Recharge details given below.

Mobile no.[protected]
Amount : 103/-
Service provider: vodafone
Transaction reference no. Tid:uh36746681.

Thank you...

Hello,

I never subscribed to vodafone caller tune service and sona contest but my phone number account balance was deducted. I'm using vodafone from around 10 years but it never happened.

This is really cheap & unethical way to do business. Vodafone is charging clients for the services they never subscribed.
1) i request vodafone support to refund me the deducted charges to my account. Otherwise i'll...

Hi,

I am currently on Vodafone network and trying to send port out request to 1900 but not able to do so. I can send messages to any other number but when I try sending it to 1900 it fails. Tried with different phones as well but no luck. Called the customer care and they asked me to go to Vodafone store. At Vodafone store they just created a service request and asked me that customer care will call you. I haven't got any...

मैंने 18 फेब्रुअरी को वोडाफोन एग्जीक्यूटिव से बात करके अपने मोबाइल बैलेंस से 48 का रिचार्ज कराया मुझे बताया गया की आपको 1GB एक महीने का डेटा पैक मिलेगा पर मुझे 18 फेब्रुअरी से...

I have taken one vodafone connection (No [protected]) on first week of january on the condition that when i will land in uae, then i will be charged inr 4999 + tax (Unlimited uae pack).

For activation of connection i have paid inr 5000 and it was told to me that if i don't use this pack (Don't land in dubai) then amount will not be charged and the advance amount will be kept as credit and adjusted in any domestic pack that...

In a certain period of time in a day (after 1am at night), the data download sped is more than satisfactory. But rest of the day, the download speed is utterly pathetic.

Place : POINTS Hostel, Defence Institute of Advanced Technology (DU), Pune, 411025
phone model : Moto G2
Sim type : 4G

I am attaching screenshots of the speed check. Used TRAI MySpeed and Vodafone App Speed Checker.
br...

I am Shailesh from Pune([protected]) and I want to convert my postpaid Vodafone number to prepaid. I have been following up with Vodafone store at Vimand nagar pune, as well as support agents, but looks like they just want to try and avoid this. Please resolve this as I don't want to keep paying money due to slack in your service....

I m having a postpaid connection. I am not using the same since few months but i didn't close it thinking that i may use it in future.in jan i decided to close the connection. Since then i have been continuously requesting vodafone customer care to close my postpaid connection since jan. I have paid the outstanding bill. Still they have not closed the same. The customer care people r harassing me by calling me by calling again n again to...

I am using my prepaid vodafone number (+[protected] from 2015 or so. I have traveled first time to usa at end of dec 2016.

As per the suggestions from vodafone customer care i have updated my mobile settings and connected to local network and started receiving calls and text messages.

I have recharged couple of times to maintain my balance.

I have not noticed from how long, suddenly it is...

I have closed my vodafone postpaid connection [protected] after clearing all the dues in august and i received the confirmation mail also. Now i am getting notice that i need to pay 785/- which i used in september. I never used that number after august as there was no service for that. I have went to vodafone customer care center and explained them and they told to ignore the same. But i am still getting mails stating to pay bill or legal...

I was performing a vodafone prepaid mobile recharge on 24th feb., 2018 (I. E. Yesterday) just after 09:35 pm (21:35 hrs ist) by credit card through billdesk. But after providing all the the details (Including the otp), the recharge was not successful but the amount of rs.509.00 was deducted. The one time password (Otp) for your online transaction on vodafone for inr 509.00 on your sbi card no. 2054 is 586221.
So, i request a refund...

I was using vodafone postpaid connection with mobile number [protected] from last few years. On 2nd or 3rd oct 2017, vodafone customer care officer

Called and offered me a new plan

Which mainly benefits 1gb/day 3g internet and unlimited calls. So i have agreed to this plan only for internet 1gb/day. After using it for one month,

I found out that, the 3g service wont work. So on 3rd nov 2017,...

I am using vodafone service from last 6-7 years. Currently i am working outside india. And hence vodafone uses reduced. Due to which my sim is blocked on 17th january 2018.

When we visited to vodafone store, we got new sim card & customer care told that the sim will be activated in 24hrs. Now its almost 1.5 month, then also that sim is not activated.

We tried with local vodafone care, then we made complaint...

My plan 99 is closed automatically and activated some other plan. Now i have asked customer care executives about the matter, they are not ready to activate my previous plan. I am customer of vodafone from last 10 years but now i am no more interested in vodafone and i have decided to move to any other service if my previous plan or any other better plan is not activated....

Please send me the statement of prepaid vodafone number [protected] which is my name athar card[protected] for the period of last year august month first date to this year twenty of february that is from 01 08 2017 to 20 02 2018 and how i change the number from vodafone company to another company offennly the line is busy or how i convert postpaid...

I want to convert my no from postpaid to prepaid because prepaid have the same plan in lower price.
But now they want me to visit vodafone store which is not too near to my location.
Why it’s happening i can’t even understand when we want to port it in postpaid you send a executive but again for prepaid port they don’t have this option.
Contact [protected]...