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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 359

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M
mAZZA AA JAYGA
from Delhi, Delhi
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balance deduction

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear sir,

my vodafone no is [protected] yesterday my balance was deducted two time dt:22/02/18 even i recharged 458 unlimited plan when i try to comlaint to customer care then they also refuse to refund my ammount of deduction i want my balance back .

date of deduction:22/02/2018
ammount of deduction : 7-8 rs aprox
no of dedudction :[protected]
contact no: [protected]...
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R
Rahulpatni1
from Kanpur, Uttar Pradesh
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automatic money deduction

21 rupees were deducted from my mobile account for wwe zone pack without any confirmation message. I want my money back.!!! I m very disappointed.

Kindly resolve this problem as soon as possible...!!!

How could you deduct the money without the consent of your costumer!!! This is not done... I want my money back as soon as possible......
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N
Nitin Bure
from Pune, Maharashtra
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related to service

Address:Pune, Maharashtra

My complaint related to post to prepaid migration
I was paid last bill b4 2 days of billing cycle as per vodafone policy and visited to vodafone store for migration but store manager gives me resion of timeing exicutive said after 6 pm migration process will be close. Again next day i visited for the same but she again give me resion of process change of migration she said send p2p msg and come with rerence id. This is my 2ed visit...
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T
Tanmoy Roy (তন্ময় রায়)
from Chennai, Tamil Nadu
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negative balance in vodafone

Address:560066

Hey all,

I am a victim of the same problem. I recharged my phone with rs 509 and after couple of days my sms stops. After calling customer care i was informed that due to negative balance, i am not able to send any sms. I have spoken to somya and asha from the customer service department, and both tried to convince me with stupid logic. When they had no logic they would replace with the version "vodafone procedure". Vodafone...
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P
Prabhu-snd
from Chennai, Tamil Nadu
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blocked my outgoing sms without my knowledge

Address:600010

Last three days am unable to send message to any body my number was blocked for sms. I asked to customer care they said that i need to register with trai. Actually i did not do any kind of marketing. I will send messages to my friends and relatives about a religious greetings... Without my knowledge they blocked. How to un block? Kindly resolve this issue. Am with vodafone more than 10 years. Am fed up with vodafone because of this issue....
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S
saurabh33776
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.vodafone.in

I am facing the services issues on vodafone since 5-6 month every time i complained but did not get any solution regarding network problem and unnecessary charges of vas, every time before bill pay i called customer care to settle my amount for vas they promise every time that this time problem not occurs in future but they failed their promise and every time i face the problem now my vas for month january is 750 rs approx how can i pay this...
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S
Sarojini Bhaskar
from Avinashi, Tamil Nadu
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vodafone number disconnected but still bill received

Address:Chennai, Tamil Nadu

I have got the vodafone postpaid connection and gave request for vodafone disconnection by customer care in november 2017. They asked me to pay the outstanding bill.

My billing date is 20th of every month. So, i paid the outstanding amount till november 2017. Customer care said by mentioning that they will disconnect in 48 hours. But still i am getting bill from vodafone every month. I tried to intimate through customer care...
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A
Abhisa2911
from Mumbai, Maharashtra
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my number 8080817111 is blocked by trai

Address:Mumbai City, Maharashtra, 400022

Hello Team, I am not a telemarketer but i have just made a call to one of my client who refused to give my payment put my number on complaint and my number which was with me from last to more than 5 years, has been blocked all of a sudden. Kindly do something about it. The number which is blocked is [protected], please help as my business is getting affected because of this.

Regards,
Abhimanyu Sharma
[protected]...
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M
Mokarib M
from Noida, Uttar Pradesh
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postpaid to prepaid service activate- p2p

Address:Pune, Maharashtra, 411014
Website:www.vodafone.in

Hello

I visited the Pune, Kalyaninagar store yesterday to convert my Postpaid to prepaid. However store manager told me to send a sms (p2p mobile number) to 199, which I did and got an sms reply saying executive would contact me soon. But i never got any call from any one!

Please stop cheating and resolve this soon as possible....
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V
Veer Sheregar
from Kolkata, West Bengal
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51717 calling charge

I have been charged 1260 saying that i have dialed this number 51717, wherein i had never made this call. Also the information reveal that the call lasted for 90 minutes. I visited the vodafone store twice without much resolution ...There is no solution provided by Vodafone customer support. I am planning to termiante the connection...
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A
arjunjaiswall
from Surat, Gujarat
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about closing/deactivate my mpesa account

Website:www.mpesa.in

Kindly deactivate my mpesa account, am not using the account for any transactions, this account was open by one of your mpesa agent, without my permission. I don't want to use any such service, just deactivate or i have to forcefully stop using vodafone.
Please tell your team to close it as soon as possible, as it's no use for me and am not going to pay any charges on behalf of it....
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S
Shambo Tribedi
from Kolkata, West Bengal
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fake commitment

Address:Kolkata, West Bengal, 700002

I have recharge 198, according to the recharge and you offer vodafone should have given me 1-1.4 gb net per day, unlimited call (Std & local) & 100 sms per day.

When i am going to send sms to any one vodafone deducted 1.00 rupee from my main balance, then i have called your customer care and one of your employee from customer care help desk told me that today is the last day to end this offer time is 23:59. Then she told me...
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J
jaiswal562
from Delhi, Delhi
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balance deduction from prepaid number

Address:New Delhi, Delhi, 110053

I am using vodafone [protected].
I have faced balance deduction problem in prepaid number.
When i have used in postpaid number. I have no issue but now i have migrated in prepaid then i have many problem from balance deduction from my mobile number.
I have complaint many time vodafone customer care and email also.

I want to my balance refund as early as possible.

Please solve my problem....
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S
scofieldmani
from Chennai, Tamil Nadu
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vodafone network problem

Address:600021

Hello, this is maniraj

I am using vodafone for few months and the network signal drops inside my house. It becomes no service inside the house. I am from chennai, india. I am 4g user and i cannot able to access any of the vodafone services inside the house. It require us to go out and make the calls or connect to mobile network. Please plant a 4g tower near us if possible & rectify the problem asap....
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S
Sunil543
from Jodhpur, Rajasthan
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not able to send sms to porting in; 1900

Address:Jaipur, Rajasthan

Dear sir,
Iam not satisfy with your internet network
Coverage n data packs... Hence, i thought to move to other telecom service.. Then i have started
To send sms to 1900 for porting...
But, iam not able to send only for 1900... "message could not sent" is showing... Tried 10 time...
By speking to custmer care for solution... They keep giving non sense / irrilavent solutions: -
I register 2-3 complaints...
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J
JENENDRA SAINI
from Jaitaran, Rajasthan
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regarding various vas charges applied every month

Address:Jaipur, Rajasthan, 302012

Dear sir,
I am complaining about my current operator vodafone postpaid number [protected], in every month various vas charges applied by vodafone, when i complaint their customer care they satisfied that again it's not made on your number & we will remove all charges, but nothing is change they waived some charges but not provide my actual usage or billing amount, past three months i suffer this disease from vodafone, sir please action...
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S
Shabnam Azhar
from Mumbai, Maharashtra
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sim card activation not happening twice

Address:Thane, Maharashtra, 401208
Website:Www.Vodafone.in

I lost my mobile so took a new sim for[protected] from goregaon east station vodafone store on 19th feb. The sim did not get activated within 2-24 hrs. Again today i had to visit the same store. Same person gave a new sim and admitted that the previous sim activation got rejected from vodafone due to technical reason. The 2nd sim is also not activated now for more than 2hrs, while tat communicated was within 2 hrs today again. Fed up of...
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A
alok1a_hcl
from Noida, Uttar Pradesh
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recharge to wrong number

Address:110047

Hi Team,

I was provided wrong number by retailer. And this was my first recharge which went to wrong number. Details is listed below and document is attached below.

Name: Alok Kumar Sharma
Phone :[protected]
Recharge amount : 458
Recharge date and time :Feb 18th 2018 4:53:01

Wrong number :[protected]

There is two Service request number for the issue which...
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S
Shristysaxenapp
from Delhi, Delhi
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fake charges, miscommunication and rude customer service

Address:110078
Website:Vodafone

I received call from customer care thrice and they confirmed they will waive off roaming charges plus late fee charges as same was not communicated to me at the time of plan change, i have call recording for same.. But again they said they are not doing it... It is there choice to bill as much charges as they can and then have fake commitments to resolve and then again behave arrogantly...

Please resolve on earliest.. Its...
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செல்வக்கண்ணன் தேவானந்த் தமிழன்
from Sivakasi, Tamil Nadu
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I'm complaining about vodafone mini store

Address:626101

Dear sir,
I have paid my postpaid bill in vodafone mini store, aruppukottai 626101 tamilnadu. I padi my postpaid bill on[protected].. Till now they didnt pay my bill.. This is not the first time.. Every time they are doing this.. They are not giving proper response to me. I have 7 postpaid connection. And we have 18 connection of my relations.. I[censored] not rectified this problem. I have no other option to change my network.....
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