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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 363

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V
Vamshi kandakatla
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no solution provided

Address:Bangalore, Karnataka, 560037
Website:Vodafone.in

Hi recently in the month of December I ported my number from Airtel to Vodafone. Expecting a good service and network in Bangalore.
Out of several disturbance I raised a complaint over network issue. Cx told that some technical people will sort this issue that technical engg. Clearly said this problem can't be solved. We are sorry. When i asked for refund for the money invested by me, they simply hung the call. And they don't even...
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A
Atanu Kumar
from Kolkata, West Bengal
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very poor quality of net connection

Address:Kolkata, West Bengal, 700084

This is for your information that i have connected with vodafone sevice since last 8 years. But last month they have introduced new plan red 499 that provide 20 gb 4 g internet pack per month. After that problem starts. Internet connection look like i am using 1 g connection even at night there was no internet connection available. I repeatedly complain to various branches (Like naktala, baghajatin). But no action can taken. So please do...
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N
Naveen Narang
from Delhi, Delhi
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unfair balance deduction

Am vodafone customer and using [protected].
This is fourth time vodafone has deducted my balance without ant reason by saying that i have downloaded some kind of game.
Last time they revert my balance. Today when i tried to complain im customer care. The customer care executive misbehaved with me n said this is your fault and we will not revert any such balance.
This is my humble request to the authority take an appropriate...
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Address:421201
Website:vodafone.in

Dear vodafone sir/madam,
This is to inform you that my vodafone prepaid number [protected] i would like to update my sim card from 3g to 4g kindly arrange courier 4g sim card to my home address
303 rupabai niwas, datta naagar ayre road near swamivivekanand high school, dombivali (E) pin code:- 421201. Thane maharashtra india.
I had request so many times to customer care and customer care are not able to help me even....
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A
Arun@6512
from Avinashi, Tamil Nadu
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network issue

Address:606807

I am using vodafone netwok for long time but there is no signal in my location i have complained many times but there is no steps taken to resolve my issue, customer support sending the same response saying currently there is no plan to give signal in my location due to less users.

Few weeks before one engineer visited in my location and nothing happened and customer services always trying to ignore me, without any information...
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S
sharonacharya
from Mumbai, Maharashtra
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activation of caller tune without permission

Address:400064

I am using a prepaid vodafone connection. 30 rs was deducted from my balance to activate caller tune that too when i had never requested it. Even after complaining to the customer care my money has not been credited back. Please take this into consideration and credit the money back to the balance.
This is the third time i am using the vodafone connection, and still having the same issues. Always some or the other value added services...
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Address:614001

Hello my name is arun as i'm getting missed calls from a vodaphone user [protected] abusing me continuously by messaging also message filled aid vulgar words gassing me completely.. I'm not sure how to file complain against it my friend suggest it to file complain in consumer forum so i did it as make call to same no. Many time but its always switched off as i'm not sure about no. So i'm waiting for another missed call as soon as i get the...
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M
manikyav
from Mumbai, Maharashtra
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wrong bill and threatening legal action for non payment

Hi,

I have stopped using my vodafone postpaid card on 1st sep 2017. Have cleared my last bill on 31st oct 2017, post which the operator assured that the connection will be disconnected. Now i got an email threatening me that a legal action will be taken, if i don't clear my payment of 593/-. I am surprised at this, since i thought the connection was deactivated 3 months back.

Please advice....
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J
Jayabrata Majumdar
from Morjim, Goa
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converting from postpaid to prepaid

Address:Chandrapur, Maharashtra, 442404

I had visited a vodafone mini store in my locality to convert my post paid connection to pre paid. They told me to come back after paying my latest bill. As soon as the bill for january 2018 was generated on 7.2.18, i paid the bill and visited the store again. I was told to send as sms - p2p to 199.in reply i received an sms that i will be contacted within 48 hrs regarding the migration. As there was no call from vodafone i sent the sms twice...
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M
mukesht123
from Delhi, Delhi
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my postpaid no:-9560552793 outgoing calls barred

Address:110092

Hello customer care team, i had taken a new vodafone connection ([protected]), it's services are now stopped with reason "address verification failed". I have asked to re-verify the address but no one has came to verify it. Even i had visited the vodafone store but no use. Is there any address where i can email them to get the address verification done? My no is [protected]...
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G
grryfindore01
from Mumbai, Maharashtra
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vodafone postpaid connection cancellation

Address:Mumbai City, Maharashtra
Website:vodafone.in

I would like to deactivate/ cancel this number +91 [protected], as at the time of purchase i was provided with wrong information about the plan.
When i ask the csr to cancel deactivate this number, and that i would be willing to pay the bill of this month as i have been using it, he says that i simply must use this number for 90 days.
I apologise but i simply refuse to pay for a service i dont want to use, and if vodafone has...
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U
Umesh Iti
from Bengaluru, Karnataka
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network issue

Address:588069

A worst a ever network i have seen, to connect for customer care it will take minimum 30 mins. I have face the problem on dated 6th of february and from evening 6 to 7, a complete network fall (No stability of network) for every fraction of second network connecting and disconnecting due to this i have lost 1 l rupees, actually i have price negotiation but due to this vodafone network i lost it..
I gone through customer care more than...
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H
Hitso
from Vengurla, Maharashtra
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lier and cheaters

Address:411051

I have already launched my complaint couple of times against vodafone just charging me the bills but not providing the facilities at all i am terribly pissed on this noone is interested to solve it plus i am adding the screnshot if what speed i receive for my 4g data and now they have put a dialler tone saying pay the bills what bill should i pay when i dont get the services only i am just tired of this as i am complaining it since long time...
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K
Kukil
from Silchar, Assam
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got a fake call from +919647698859 this number

Address:Nagaon, Assam, 782137

I got a phone call from [protected] this number asking my aadhar and bank details and when i'm refused to share he use slang word. I don't know why this cellular provider don't take any action against them. They also know that what is wrong and what is right. Please do something so that we could use mobile phone without any hesitation. And jio please take action against them. Please...
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S
Sureshkumar Ganesan
from Kunnamangalam, Kerala
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vodafone india multiple issues (billing, tariff plan changed without notification)

Address:Chennai, Tamil Nadu

I have registered a complaint regarding the billing and tariff plan change issues in 30th january 2018, till now it is not fixed.

1st week of feb 2018, i received the message from customer care stating that the issue has been resolved, even received feedback call from customer support for the same without resolving the raised issue. I explained them clearly, about the issues and they said the existing plan withdrawn from market,...
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I
IshankKumar
from Bengaluru, Karnataka
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facing very poor network

Address:Bangalore, Karnataka, 560037

Hi,

I have registered a complaint regarding the internet issues in november 2017, till now it is not fixed. I have given the complaint many times through the call as well as the mail. Now the problem is more then the before. Now at my residential area my network is getting fluctuated continuously due to which i am not able to call as well.

Few days before i have given a complaint about the network issue, the...
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S
Santhosh Kirubha
from Melur, Tamil Nadu
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network issue and internet not working

Dear sir/ madam

My mobile number is [protected]. My several times disappointment due to internet connectivity. Several times i am compiled in vodafone care. But till now no resolvenment done to me. Pls done need full action. Vodafone care tells use my mobile on 3g setting. For that why i pay for 4g.in our office we have 40 connection. Same problem occurs again. I will disconnect all connection. Otherwise i compiled in customer...
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A
AjeetTiwariTkd
from Delhi, Delhi
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sim stolen

Dear sir
I am Ram punit jha
And I requested you to my Vodafone phone mobile number has been stolen this is very bad new for me so I requested you to please deactivate my Vodafone phone number immediately. Dear sir please do it very fast my phone number is [protected].is this my Vodafone phone number so please deactivate it ..

Thanking you...
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S
Shelleyr
from Changanacheri, Kerala
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unable to send port sms to 1900

I've been trying to reach out to vodafone customer care to talk to a customer care executive and resolve my slow internet speed issue. But when i try the customer care number, they purposely give wrong ivr info so that customer won't get an option to make a direct conversation with customer care executive. So since i have no other option, i wish to port to another network. But now when i try to send port sms to 1900. They are blocking that...
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S
SumitSaini1705
from Delhi, Delhi
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unable to port my postpaid connections to prepaid

Address:New Delhi, Delhi, 110042

I had 3 airtel postpaid numbers which i previously ported into vodafone a few months ago, but there was a condition to get in to the vodafone that i have to take postpaid connections.
And i agreed to the condition, they were so greedy and one of their executive came to my office directly to take all documents and complete the formalities and handed over the new sim to me and they were so in a hurry that they couldn't even wait for...
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