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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 628

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R
Raj kewat
from Ahmedabad, Gujarat
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Consumption of data

Address:Pune, Maharashtra

Data consumption has increase a lot just opening and seeing msg our 3 mb goes that day i had a recharge of 120 mb and without watching any video without downloading any thing just reading the artical it got finished with in 2 hrs.. Data gates finished very now a days it was not the problem first. Recharging for 28 days gets finished with in fews hrs without downloading is very costly for us i hope so u will think over it or we need to change...
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A
amansingh013
from Nawanshahr, Punjab
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Recharge not successful everytime

Address:Bathinda, Punjab, 151001

I am recharging my vodafone no online but always showing mob no temporary barred from refill. Please contact customer care. I contacted team on 198 but no solution. Today vodafone banned my 198 service also. What a rubbish service.

Today recharged from dealer was successful but online always failed. What a cheating and service.. Fed up trying 2 days. Mob no [protected]...
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S
spsolankirajat
from Pune, Maharashtra
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Bill received after due date

Address:Mumbai City, Maharashtra, 400004

Our Vodafone No. [protected] / Relationship No.[protected] / Bill No. 99399935 / Plan: VF Talk 199 One Sec Plan_new, Billing period : 04.09.16 to 03.10.16. We have received the original bill copy through courier today itself i.e.[protected]. We have not giving acknowledgment copy on the courier receipt.

But the bill due date is[protected], so now how can we accept this bill? Why you appoint very bad courier services? Instead...
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S
Sujon Krishnan
from Chandigarh, Chandigarh
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Fraudulent charges applied on bill

Address:New Delhi, Delhi, 110045
Website:www.vodafone.in

Vodafone had charged charged on my number [protected] for two services which was not in use at all. the first one is data pack (charged for last 2 yrs) wherein my mobile is not internet compatible. which means it does not make any sense for me to pay for a service which is never been used.

International roaming for the last 14 months for no reason....
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J
Jwala Mahesh Reddy
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid Connection activated with wrong plan

Address:Hyderabad, Andhra Pradesh, 040
Website:www.vodafone.in

Dear Customer Executive,

Actually My Activation is done with wrong package so that i registered a compliant on it with your customer care, but no response from your care from past 15days, even i went for vodafone store 2 to 3 times they will also not responding.
I am really feeling very bad with your response can u please do a favor i need to change my connection to other network please do a needful.

Thanks...
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S
sawwas
from Bengaluru, Karnataka
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Vodafone india charges rs 1260 to a special number 51717

Address:560071
Website:www.vodafone.in

I received my post paid bill on 21st oct 2016, in which i was charged for rs1260 saying that i called to 51717 for 90 mins. I never made a call to 51717.

I called the customer care, the executive says he doesn't know what this number is for and doesn't have information about this number.

I checked for 51717 on google and see many people have reported similar issue.

I called the customer care again,...
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R
radha85
from Siddipet, Telangana
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Plan change

Address:Warangal, Andhra Pradesh

Sir i have a vodafone post paid connection.that plan was corporate plan. but i was activated to govt plan .when r u activated this i dont know .please change plan corpore to govt paln. my mobile no [protected]my name is g radha..this no belong to jodi offer also.please to active govt plan.my jodi no is[protected].my connetion taken place was warangal.iused this plan was already 6 years completed.iam also govt employee i submit to all documents...
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R
RIJU BHATNAGAR
from Mumbai, Maharashtra
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Mobile post paid billing, without usage

Address:400094
Website:VODAFONE

Vodafone post paid mobile no; [protected]; paid the bills for june 2016, july 2016, not using mobile since 4th may 2016, as left for us, and besides after talking with your customer care executive paid amount for safe custody of the nos for one year:as advised by shri siva, while chatting on line with dr. Ridhi bhatnagar, transaction on 09/07/2016, for rs 1493.86, was for billed payment,
Payment on 10/07/2016, for rs 793.50 for safe...
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Y
ydvrahul123
from Delhi, Delhi
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Vodafone postpaid connection

Address:Jaipur, Rajasthan, 302001

Hello myself rahul,
I want to complain about mr amit kumawat, dinesh who is working in vodafone company. They are not providing proper information and detail to customer, and if we call then they just miss guiding and providing wrong information.
Plz take action against mr amit kumawat, which is not good for like vodafone company.
1 mont se ye log security amount le chuke hai and always saying kal activate hoga sim.....
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S
Sucheeth Bhandari
from Chennai, Tamil Nadu
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Data plan not updated - getting data notifications that's not used

Address:Chennai, Tamil Nadu, 600040
Website:vodafone.in

I'm vodafone's customer for more than 11 years. I’m noticing my data plan is not updated this time. My billing cycle is 20th of every month and i’m getting repeated notifications for data used. Could you please check and update.in addition, its just 3 days of billing cycle and i don’t think i have used 1.5gb!!!. I use a red plan for 3gb.

The hard part is that i have called in the customer care twice, but no one is able...
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D
dipamoni
from Mumbai, Maharashtra
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Not approving the number

Address:Kolkata, West Bengal, 700052
Website:www.consumercomplaints.in

We have shifted from jharkhand(ranchi) TO KOLKATA. I have applied 3 sims of vodafone from Baguihati vodafone store ON 19 th, 20 th october, 2016.We have recharged every sim of Rs.130.Total 390 Rs, i paid. After confirmation of adrress, the connection is done by the company, but the store of baguihati never recharged the amount. Next day, i again visited the store and said that the day before i already paid the amount. After that they recharged....
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G
gchitlangia
from Burhanpur, Madhya Pradesh
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Data plan did not get activated

Address:Indore, Madhya Pradesh, 452010

We recharged on Oct 3, 2016 our Vodafone mobile [protected] with Rs 297 for 1GB data for 28 days, online from Ahmedadad & received SMS confirming vide Trans ID MU[protected]. The data / internet never got activated on phone till date (24th oct). We were travelling & required badly internet connection on our Chardham yatra etc. We first visited some mobile shops for help but after trying they suggested us to visit Vodafone store. With great...
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P
pinkmukki
from Delhi, Delhi
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Pathetic services

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi Team,

I placed a caller tune in my voda number somehow company changed the
called tune but placed the another language tune after complaining to the vodafone care they guys told me that we cant do anything, afterwards automatically they placed a new caller tune in bhojpuri language also they
deducted my balance 3 times . (15+15+15) = 45 .
i also complaint to the twitter account of vodafone india,...
+1 photos
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G
Ganesan Nachiappan
from Guruvayur, Kerala
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I am complaining about my service

Address:627358

I am a credit customer and my Number is [protected]
I already paid the bill amount of Rs.920.34 for September-2016 .
But unfortunately you you cut my line by saying the bill amount is not paid.
Please check properly and give me the connection immediately.
since of this my business is held up...
we are having 6 phone numbers from you, in our company and paying regularly without fail.
So please take...
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R
Ritaprava Dutta
from Kolkata, West Bengal
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Deduction from my balance

Address:700102

First Rs45/- and then 30/- is deducted from my main balance due to the activation of Biscoot Store Pack on[protected] and[protected] respectively. I have no Idea about how this got activated and what it is. I have though sent a request for deactivation but I need refund. In both of the incidents I received SMS from VF-CARE. Hope for help as soon as possible....
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A
ajitkumar2016
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid Bill From Last Two Month

Address:603103
Website:www.vodafone.in

Hi,
I have Vodafone Postpaid Connection([protected]). From last two month Value Added Service (Social Book) is automatically subscribing and it is added in bill.I have complaint last month they told it is removed from subscription and they refunded money also.But still they added this month.And after complaint this month they are telling it is correctly charged.Please check and do needful.

Thanks & Regards
Ajit...
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P
Pradnya Kolte
from Mumbai, Maharashtra
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All over experience with postpaid

Address:Mumbai City, Maharashtra, 400060
Website:Vodafone

Hi I am a Vodafone customer, number [protected]
I have experienced lot of issues with Vodafone in past 4 months. Before that it was totally ok but now if I call for complaint either complaint is not registered correctly or noone follows up...
Not acceptable...
Hence I decided to not to pay bill till I don't get resolution. However now they have stopped incoming outgoing both. When I call people are either rude or not able...
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S
Saksham Malhotra
from Delhi, Delhi
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Plan change without explaining any details of new plan

Address:New Delhi, Delhi, 01145120313
Website:www.vodafone.in

My no.- [protected]
For 2 months I was trying to reduce my plan without any data services.
First i was told to wait for the 90 days period after which then I was told to wait for the bill cycle, then when I call again they say there is no plan available for my number.
after few call I was told the plan would change after some days.
now it got changed to Rs 199 calling with Rs 199 data on 20/10/16 and I was not told...
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Pranam Yonzone
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Messaging barred

Address:Gurgaon, Haryana, 110045
Website:www.vodafone.in

Vodafone services sucks bog time.. I upgraded my sim to 4G sim today and was told that it will be activated within 2hrs. Post the activation of my sim I tried paying for my CC bills and other bills but I did not receive any OTP from the bank. So when I called Vodafone they said that once the activation of new sim the SMS service will be barred for 24hrs. I spoke to supervisor Salin Khan who said they cannot help me in this case though the...
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M
Mahesh Rautpune
from Igatpuri, Maharashtra
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Wrong postpaid plan activated

Address:Pune, Maharashtra, 412308

Wrong plan activated without permission
Hi
This is Mahesh Raut here from Pune Maharashtra
Recently I have transfered My Mobile Number from Reliance to Vodafone.
At the time of enrollment store person explained me postpaid Plan of Rs.499/-
When process is completed and shocking is postpaid plan is different of Rs. 249/-
Store person has selected plan without any intimation or approval. I had tried...
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