Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 626

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
asitghosh
from Bengaluru, Karnataka
Report
Copy

Serious complaint against the unauthorized balance deduction

Address:713201

On 21.10.2016 i got a massage from your end that if i recharged rs. 34/-, i have benefited for deduction of low outgoing call rate i. E. 1.2 paise per 2 seconds. I also recharged the same amount on that day. But from that day till now your service is not activated.
Sir, please take this matter seriously and manage to refund my illegally deducted money as soon as possible
M: [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sujit Tribhuvan
from Mumbai, Maharashtra
Report
Copy

I'm complaining about my vodafone prepaid sim.

Address:Thane, Maharashtra, 401101
Website:www.vodafone.in

I have recharge of Rs. 297 of 1 GB data plan to my Vodafone number as on dated 1st November 2016. but from that day i still i cant access my internet.
in these 4 days i can call vodafone customer care (198) 6 to 7 times but they can't solved my problem. they still said they replied me as on 8th November.1 to 8 l loss my 8 days of data plan. i told them they extend me these my lost 8 days. they said they can't. i really can't expect...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
morzaq
from Korba, Chhattisgarh
Report
Copy

Wrong billing and mental harassment post that

Address:Mumbai City, Maharashtra, 400058
Website:www.vodafone.in/home-mumbai?section=consumer

Vodafone offered me a new postpaid plan of Rs 666 which 1.5 GB 3G data and some free minutes. My previous plan was around Rs 199 rental plus Rs 250 for 1 GB 3G data. They contacted me over the phone and I agreed to the new plan. I asked them if they will remove the previous plan of Rs 250 before applying and they said yes. Next month the bill comes way higher than it is supposed to. It turns out that they have not removed my Rs 250 3 G services....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
K.Yuvarani Rani
from Bengaluru, Karnataka
Report
Copy

Charging for deactivate sim

Address:560067
Website:Vodafone postpaid

Hi Team,

I have upgraded 3G to 4G postpaid, in this process my sim got deactivated. Neither the old nor new sim worked. When checked with representative, he said that is because of wrong SIM number. Post i could not go to vodafone office. But after a week i have been charged 2000 Rs. when checked the bill there were calls that were from the day the sim got deactivated. I wrote a mail but they were not in a position to explain...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Miscommitment

Address:Kolkata, West Bengal, 700059

I have taken a new sim card of vodtafone last week, at selling time the dealer updated "new connection offer 1st 28 days local and std all calls are free unlimited"however after few days now we are not able to make calls from our new number [protected]. now I called customer support of vodafone, they informed in this connection we don't have any offer like this. when I tried to contact with dealer they are not giving any solution...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaad7685
from Mumbai, Maharashtra
Report
Copy

Block my sim

Address:Mumbai City, Maharashtra, 400090

I want to block my vodafone number right now i have lost it [protected] please request u to block number now the lost timing of the phne is around 5.00 pm when i reached stor is was close please request to block my incoming and outgoing call as per request or any policy will contact the branch tomrrow moring i request u some one may use it or make it wrng use ......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jhilmil singh
from Bathinda, Punjab
Report
Copy

No vodafone tower in our area

Address:Moga, Punjab, 142001

Sir, my name is jhilmil singh and there us no vodafone tower in our area. Many people using vodafone sim but they have facing signal problem. No any vodafone tower present near about my area so please install one tower in my village. I have a plot for installation a tower. My address is
Name - jhilmil singh
Contact-[protected],
Add.- village kannian khas, p. O - dholewala, distt - moga 142001
Landmark dholewala...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raghu9193
from Dhilwan, Punjab
Report
Copy

Harassment and inconvenience

Address:Amritsar, Punjab, 143001

I am facing network problems near my work area..
I have contacted customer service and registered my complaint regarding the same several times. But no feedback or proper solution has been provided to me.. Then i requested to port my number in airtel. The request also has been denied by Vodafone. My business is getting disturbed due to network prblm.
I have visited the Vodafone store as well but no proper solution i have got...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
R.Bajpai
from Mumbai, Maharashtra
Report
Copy

Blocked service and charged over and extra

Address:411001

Hi Team,

I have emailed customer care to address my issue and had tele call with your representatives on the same. Again I am explaining my problem in detail and hoping to get it at least addressed properly.

Incident1: I have paid my bill on 18-Oct (722) before last payment date which is 19-Oct.

Incident2: Had discussed with my Bank on the status and got to know that the transaction is approved...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
durgesh23195
from New Delhi, Delhi
Report
Copy

Mobile bill -8802376260 no one taking care

I was changed my plan and i got word from Voda Customer care that if will automatic generate from your next bill cycle. By 1st when i was used DATA i got that plan was not activated and again i called them. Voda reply that time of bill generation we will take care. Now after getting bill i am following with His team . And they are not entertaining . Neither customer care nor AVP- Service delhi

Now i am not getting where i should...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Lucknow, Uttar Pradesh, 226010

I have ported my telecom connection from idea cellular to vodafone on 27 august 2016 on their request and multiple calls they made mentioning various offers that they may extend if i port my mobile postpaid connection to vodafone. My mobile number [protected] was been ported to vodafone cellular on 27th august 2016. On 04th october 2016 a vodafone representative called me and told me that a payment is due on your part which is to be made to...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
A
Arun Munakhiya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim check and outgoing call

Address:Karnal, Haryana
Website:[email protected]

Sir [protected] this is my vodafone n. It s n. Problem that i have no any call in i ndia but after mints coming the incomin g and say me you missed call me. But i dont any call sir am very very problem plz plz plz meri problem ko solve kro aapka bahut ahsaan hoga thanks sir. Plzplxplz sir am very very tension or ne kai baar to aapna. Bhi band kar deta hu sir mr kb tk apna n. Band rakhunga...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:400097

I have been continuously charged for gprs by vodafone whereas i am not at all using the gprs enabled phone. when intimated the same to vodafone not even appellate team is ready to accept the issue.

Every time i drop email to them i get an unethical and mean response, it is pathetic to contact them and make them understand this issue every month. i am suffering from this since 3-4 months and no resolution has been made to this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
npgatte
from Mumbai, Maharashtra
Report
Copy

Postpaid to prepaid

Address:Mumbai City, Maharashtra, 400705

Vodafone customer care vashi guys are ridiculas service provides. i went there to convert my post paid to prepaid because there is no offers for post paid no. s. but it's 5th time they mis guide me to retain as postpaid and always ask me to come on billing cycle date.. where as i am ready to pay prorata basis amount and more too.. they always non cooperative.. finally i have to shout and scream like a child and made a scene then they agreed...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
vishaldp
Report
Copy

Network problem

Address:Belgaum, Karnataka, 591302
Website:indian consumer complaint.. vodafone complaintbox

I am using vodafone service from last but the network was good at belgaum. but when i shifted to khanapur the 3g network dosen't work. even i[censored] sit below to the tower there is no 3g network in khanapur the area pincode is 591302.

And the network quality is very bad in khanapur city even i[censored] go away 3kms away from the network, again we are facing the same network problem.
Please improve the network quality including...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ajay K Mishra
from Mumbai, Maharashtra
Report
Copy

Complaint for balance-9168306784

Address:Mumbai City, Maharashtra, 400101

REMEMBER-I.

Dear all,

This is Ajay Kumar Mishra No.[protected],

Please note that, without information you have Changed prepaid to postpaid then I went your gallery in Thakur Village Kandivli (E) Mum-400101, given all the required documents after that we have received fresh SIM paid 29rupee slip attached for your reference, when my SIM was prepaid balance was Rs.2, 50/- ( Two hundred Fifty ) but...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sravanumarbandari
from Mumbai, Maharashtra
Report
Copy

Made recharge two times and refused to give refund

Address:700091
Website:www.vodafone.in

I have made a recharge to my vodafone mobile number with Rs.147 for data plan by paying in cash at vodafone mini store located at sector 5, saltlake, kolkata-700091. The recharge has done successfully but after 1 hour Rs.147 is deducted from my mobile account balance and i am not aware what is the reason for this debit. Then i made a call to vodafone customer care and they explained that the recharge is made again by mistake from the vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
H
from Bengaluru, Karnataka
Report
Copy

Postpaid service

Address:Bangalore, Karnataka
Website:www.vodafone.in

Hello.

I am a vodafone postpaid customer and my credit limit is 3, 800. Recently on 15th October I went abroad and subscribed I roam pack of 599. On 26th October the card expired and I wanted to renew the pack. I raised the request through My Vodafone app but got a message back saying I am not allowed to request the service and should dial 199. I called twice but the call did not went through. It was getting connected to Vodafone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi

Dear Madam/Sir, I am having mobile number [protected]. Yesterday, on 30th October 2016 at around 1:30 to 1:45 PM I made a local call. Before making the call my balance was around Rs.112.During conversation (after around 4-5 minutes) my phone call was disconnected. I got message which showed call charges as Rs.6 (and some paisa) and my balance was shown as Rs.0.00. All my prepaid balance was swallowed by that single local call.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pawan m kumar
from Delhi, Delhi
Report
Copy

Poor service of vodafone india

Address:New Delhi, Delhi, 110017
Website:www.vodafone.in

Dear sir/mam

hi,

i am pawan kumar mandal my mobile no is [protected] i am port my no on 22 oct. 2016 airtel to vodafone. your costumer esscutive call me and tell your offer 399, 800 local call 350 national and international sms, 1gb 4g internet, but they given me plan of 199 because off i live in negative area that time when he call me i tell him i live in negative area and my airtel no on this no than he said...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy