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ABT Parcel Service Complaints & Reviews

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Updated: Oct 11, 2026
Complaints 211
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ABT Parcel Service reviews & complaints page 8

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V
vivekchinnu
from Delhi, Delhi
Mar 19, 2019
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I had booked a consignment from chennai to trivandrum on 12th mar-19 l. R no 276699, till date there is no update on the consignment & after calling customer care the reply is even they dont have any update. Worse service low class services worst worst. The customer of mine has paid the amt of 1.5 lakhs & now he is shouting for the refund. No updates from abt
I parcelled A bike, Got it after a week (told 3-4 days)..
Bikes Doom was fully broken. very bad parcel service .. there is no complaint desk.. no compensation..
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    J
    Jaison theres
    Mar 12, 2019
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    Address: 600034

    Sir/madam,

    We have dispatched courier from bangalore to chennai on 6th march 2019.
    Till date we didnt receive any parcel.

    Kindly request you to do the needful.
    Emergency parcel contains dialysis solution. Patient is undergoing dialysis.

    Kindly send parcel by today eod.
    The waybill number is 913193.

    Consignor phone number is [protected].
    From p[protected]
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      P
      pugalshc
      from Bengaluru, Karnataka
      Mar 11, 2019
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      Address: b2 3rd floor, mahalakshmi apartment, adamnbakkam, Chennai, Tamil Nadu, 600016

      I queried my bike from dharmapuri (Tamil nadu) to chennai, my waybill no is 817462. I couried my bike at dharmapuri on 05-mar-2019 and i received my bike on 08-mar-2019 my bike (Yamaha fz double disc) handle bar has been damaged heavily, it is miss placed, i left my bike for service they said we need to change the handle bar completely it takes around rs.1600, kindly do me a favor for this...
      LR No. 230767.
      Most pathetic service ever seen, every time either the parcel is damaged or late missing ... This time parcel sent to Andheri office instead goregaon in Mumbai, and now they want me to spend extra money to get my parcel to my home address,
      I know this is not helping in any way, might have to file a case against the company.
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        A
        Abinesh chandran
        from Chennai, Tamil Nadu
        Mar 2, 2019
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        It is very sad to tell you that, india's worst parcel service is abt parcel.

        We have booked thanks for booking at abt, bhuvanagiri-tn (Ph: [protected], [protected])
        Lr no 725157 consignee sukumar on 26/02/2019 at 10:26 hrs
        Delivery at :sriperumbudur-tn ph: [protected], [protected] but still we have not received our parcel.

        The employee not even responding about the parcel where it is.
        Please any one could help to get our parcel as early as possible.
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          P
          philomin anto
          from Idukki, Kerala
          Feb 22, 2019
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          Address: Kozhinjampara, Palakkad, Kerala, 678556

          I have ordered napier grass stem on 14/02/2019, and it was shipped on 15/02/19. The product has not reached till date (22/02/19), i dont know wheather product will reach or not? However the product will be useless waste of planting. They charged 1605 rs for delivery don't know what for? I have paid 3000rs for the product which i have ordered. From 18/02/19 onwards i was enquiring about my product. No response
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            G
            Gowthama Krishnan
            from Delhi, Delhi
            Feb 4, 2019
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            Address: Coimbatore, Tamil Nadu, 603112

            Respected sir/madam

            I parceled my two-wheeler from peelamedu, coimbatore to the destination kelambakam, chennai in abt parcel service on 31/01/2019. The waybill number is 128948 while booking they mentioned the delivery date will be between 02.02.19 to 04.02.19 still, the parcel is not reached yet. Today i contacted abt parcel customer service and they said the product is in main branch coimbatore. I want to know the reason for the delay of product and kindly make arrangement to deliver soon by tomorrow. Kindly consider this complaint and do in favor.
            Thanking you,
            Gowthama krishnan.
            Mobile no.[protected]
            Feb 04, 2019
            Updated by Gowthama Krishnan
            Respected Sir/Madam

            I parceled my two-wheeler from Peelamedu, Coimbatore to the destination kelambakam, Chennai in ABT Parcel service on 31/01/2019. The waybill number is 128948 while booking they mentioned the delivery date will be between 02.02.19 to 04.02.19 Still, the parcel is not reached yet. Today I contacted ABT parcel customer service and they said the product is in main branch Coimbatore. I want to know the reason for the delay of product and kindly make arrangement to deliver soon by tomorrow. Kindly consider this complaint and do in favor.
            Thanking you,
            Gowthama Krishnan.
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              N
              Niketh Chowhan
              from Chennai, Tamil Nadu
              Jan 22, 2019
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              Address: Davanagere, Karnataka, 577001

              As the parcel has been booked from pratapnagar branch to driver talked to booked person and told that he will call to a reciever 1 hour before reaching the destination as the receiver can reach upto to bypass from there place...
              But the bus driver didn't called and parcel has been takeover forward with the bus and now if we asking for reason he is telling we are not responsible for all that thing you should have to be there on time without asking us
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                R
                Rammag
                from Namakkal, Tamil Nadu
                Jan 18, 2019
                Resolved
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                Resolved

                Address: Coimbatore, Tamil Nadu, 642109

                Dear sir/madam,

                As per the discussion undersigned had with mr. Balakrishnan at nilambur office, we have not received any solution or response even after our continuous reminders against our below mail dated 03/01/2019

                We bring to your kind information that we had dispatched our instrument to our customer m/s. Reid and tailor india limited, nanjangud through your service vide l/r no. 993966 dated 05/12/2018.

                Unfortunately, due to some internal issues at customer end, they requested us to hold the instrument at our end till their clearance which is now lying at your warehouse. Further discussed had with customer yesterday, we understood that they will take the delivery after 1 month period.

                In this regards, we would like to take back the instrument from your warehouse immediately after your approval.

                Sorry for the inconvenience caused in this regards,

                Best regards,
                Ram | assistant general manager – sales & marketing
                Mag solvics private limited
                S. F. No 149/5, dynamic center, solavampalayam (P. O),
                Kinathukadavu, coimbatore - 642 109.
                Tamil nadu, india. Mob: +[protected]
                Jun 29, 2020
                Complaint marked as Resolved 
                Matter has been solved, please close
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                  T
                  Tempt
                  from Angamali, Kerala
                  Jan 9, 2019
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                  Address: 600082

                  Parcel need to get delivered in avadi, chennai onjan 5th itself, we are following through all phone number, but the reply was wrong status they are updating, still now parcel is not reached to customer. If i call to ponnamalli, they telling guindy, if i call to guindy, telling now got in respective place... Day by day we are nearing to pongal season, our customers got angry with us...
                  By
                  Kumaran [protected]
                  R. A. Knitwear pvt ltd, tirupur.
                  Having waybill no 89157 booked from Ahmedabad to villupuram . As it is wrongly booked . Actual station was thirukoillur which is written in bill . So now I kindly request you to book this material to thirukoillur branch. Kindly do this fast as possible .

                  Thank you Yours
                  M R Enterprises

                  Ph no[protected]
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                    S
                    sukisivam
                    from Salem, Tamil Nadu
                    Dec 22, 2018
                    Resolved
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                    Resolved

                    Address: Coimbatore, Tamil Nadu, 641009

                    We ayyappan agencies have got a parcel from banglore on 22/12/2018 which was recived at abt parcel service patel road ramnagar. The agent over there demanded the company's seal for taking delivery which we have left it in the office and requested him that we will provide address proof such as card and details with number but he refused. Then we contacted various persons through phone and at last one srm person spoke stating that he will provide materials if we submit our address proof copy and phone details along with a letter to the manager stating that we are taking delivery and will return on the next day with the company's seal and provide it over there. We dint expect such a cheap behaviour from the company and despite all efforts and time spent there was such a waste and would like to have some people address it. The person who came to collect the parcel was our company's md and he was treated in such a cheap manner.
                    We recommended your company for the first time but after this poor service we will never recommend or suggest your service we are highly disappointed.
                    Contact ; [protected], [protected]
                    Oct 13, 2020
                    Complaint marked as Resolved 
                    Issues has been addressed and solved
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                      J
                      John Stee
                      from Coimbatore, Tamil Nadu
                      Dec 9, 2018
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                      Yesterday I booked 4 nos of 175/65 R14 ZVTS MRF car tyres to Salem from ABT, Moolakadai, Chennai. Bill#383183
                      Actual total weight is 30 kg. But in the bill wt is mentioned as actual 40 kg and charged wt. for 80 kg.
                      Also the amount is charged arbitrarily Rs.600/- without any basic.
                      I strongly condem this type of wrong billing.
                      Hence I bring this to your attention to return the balance amount based on actual weight.
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                        M
                        msiva17
                        from Idukki, Kerala
                        Nov 12, 2018
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                        Address: Thiruvananthapuram, Kerala
                        Website: Www.abtparcelservice.com

                        I have given my bike from Trivandrum ABT office to Chennai Saligraman. It took 7 days to deliver from there. I am fine with that but when we came to took that from Saligramam Chennai, the indicator was broken and petrol was leaking.I took my byke to a service centre nearby to repair thepetrol leakage and paid extra money aswell.

                        I have paid more than 3K INR for courier charges and still the service is pathetic. No value for.money.

                        Tracking ID 862500.
                        I send my parcell on 28th nov in tirunelveli..but still i not received my parcel...very worst services i never seen...i need correct explaination..otherwise refund my amount...
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                          D
                          Dilli Ganesh
                          from Chennai, Tamil Nadu
                          Oct 27, 2018
                          Resolved
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                          Resolved

                          Address: Hyderabad, Telangana, 631502
                          Website: Abt parcel service

                          24th oct i sent bike from hyderabad to chennai
                          With cost of 2500rs and packing charge of 300 rs total 2800 rs.

                          But today i received bike from kanchipuram abt parcel service with damage of front doom glass and indicator of rear as attachment file.

                          I paid 2800rs but service was very poor in handling.

                          Last year am used the same service from kanchipuram to hyderabad but no scratches or damage fyi.

                          I need clarification and reimburse for the damages

                          Way bill no. 111832
                          Courier. Abt parcel

                          Thanks
                          Dilliganesh
                          Oct 12, 2020
                          Complaint marked as Resolved 
                          resolved the complaint
                          Way No. 324187
                          My parcel already dispatched from 21/12/18
                          But still i din't receive. I call Bangalore office, Cantonment office and Jaya Nagar office but no response.
                          Its very disappoint
                          Resolve the complaint
                          Dilli Ganesh's [Complaint's author] reply, Oct 12, 2020
                          RESOLVE THE COMPLAINT
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                            V
                            Vino Vishal
                            from Kodumudi, Tamil Nadu
                            Oct 8, 2018
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                            Address: Theni, Tamil Nadu, 625531

                            Client has sent me my product on 5/10/18 from coimbatore to Theni and now the date is 8/10/18. Till date I haven't received my product and there is no response from any hub and Customer care that I enquired!. The online tracking report says my product bill no: 150732 is still on coimbatore. And there is no sign of dispatch. This is really tiring and now I feel ABt is not the right place for proper transport facility for a worthable products.
                            Dear friends

                            ABT worst service...don't trust this service friends it's seriously i told you...i am waiting for my bike ( Chennai to Hyderabad) it's all ready 9 days down ... ABT service persons told me again 2 more days you have to wait for it... this is worst service...please don't prefer this server
                            I have booked 1 parcel through ABT from Coimbatore to Chennai (Poonamallee) . i have booked it at urgent basis. but it reached after 6 days.

                            way bill is-145043
                            date-24.11.18

                            We trusted on abt and giving the regular booking but these issue makes us to think

                            Yours Truly,

                            R.Lakshmanan
                            [protected]
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                              P
                              Prince Antony k
                              from Mumbai, Maharashtra
                              Oct 3, 2018
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                              Address: Dakshina Kannada, Karnataka, 575005

                              My consignment of two boxes [food item] was booked in abt, with article number number is 225887 from gudalur on 21/9/18 with a promise of delivering it on or before 25/9/18.

                              I got i (One) box on 28/9/18 and 1 is till not delivered, they told that forgot to pick the box from bengaluru god down. The box which delivered was contaminated by rats and no more useful.

                              I called them a couple of time for updates and they informed not to call, they will inform once my item is arrived.

                              Please do the necessity so that i will receive my missing item,
                              On 4th October my mom parcel Scooty to kallakurichi from paramathi Velur...the parcel service from paramathi Velur are not yet dispatch the material from there and past one week are my Scooty in there goodan the customer service are utter poor...when LL I get my Scooty back or else how can I withdraw my material back
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                                S
                                Sowmiya Motor Industries
                                from Jolarpet, Tamil Nadu
                                Sep 15, 2018
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                                Address: Coimbatore, Tamil Nadu, 641021

                                On 12.09.2018 we sent a 10 lit wet grinder from coimbatore to bangalore. I'm very much frustrated that this abt parcel service is totally utter waste and poor customer service, the grinder is totally damaged at the bottom. It cannot be used without service. They get the amount around 800 for delivery, even though they don't deliver the product in good condition. I raised a complaint against this parcel service. Worst parcel service i ever met. No proper response too. Guys please don't ever prefer this courier they will ruin your money totally.
                                Dear ABT team,

                                Our material coming from Chennai to Coimbatore through ABT parcel service.
                                Material already reached four days before in sulur branch(Door delivery basis).
                                But till now we not receive the material. Sulur branch no response and not pick our call. we need the material today. arrange to deliver the material immediately.
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                                  U
                                  Udhaya Udhaya Kumar
                                  Sep 14, 2018
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                                  Address: 630106

                                  We are booked 30 kg parcel of camphor from karaikudi to guntur, our lr no ; 617734 booked on 08.09.2018, still parcel not delivered to destination address, i contact with chennai office they said we cannot move your parcel and they said you come and take parcel, from karaikudi to chennai 600km, and they are not given any information about parcel, if they cannot movie the parcel means why they book they parcel, i need my parcel within two day return to me or deliver to destination addres otherwise i will go to consumer court.
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                                    M
                                    Mohanraj Ramamoorthy
                                    from Chennai, Tamil Nadu
                                    Aug 25, 2018
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                                    Address: Ramanathapuram, Tamil Nadu, 623707

                                    Dear team,
                                    My way bill number was 796207. I was booked courier for my bike in your abt service from attur in the date of 18/08/18. They are told like to you received your consignment within 3 days but it's takes one week still now not received. I was track my consignment it's showing like product still in salem, i was really shocked. I was believe in your service thats the main reason to booking in your abt. But this time i was very disappointed in your service. I have emergency to get my bike. When it's dispatch from salem then when it's receive from my location i don't know.
                                    Please take immediate action or do some magic to get my consignment as soon as possible. I m still believing in your service. I m waiting for your reply to known about exactly what happened, why this delay happen.
                                    My name - mohan raj
                                    Mail i'd - mohanmoorthy. [protected]@gmail.com
                                    Contact num-[protected]
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                                      F
                                      Flavin paul
                                      from Bengaluru, Karnataka
                                      Aug 20, 2018
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                                      Address: Coimbatore, Tamil Nadu, 577556
                                      Website: www.abtlimited.com

                                      Dear sir,

                                      It is very sad to tell you that, india's worst parcel service is abt parcel.

                                      We have booked a parcel from coimbatore to davanagere vide l r no is 959253 on 9th august, already it is 20th august but still we have not received our parcel.

                                      The employee not even responding about the parcel where it is.
                                      Please any one could help to get our parcel as early as possible.

                                      Regards,
                                      Flavin
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                                        K
                                        Kalathieswari Murugan
                                        from Kottayam, Kerala
                                        Jul 28, 2018
                                        Resolved
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                                        Resolved

                                        Address: 620001

                                        Consignment sent from trichy to always on 20.07.2018.. Still have not received my parcel... Very rude behavior from the staff.. Irresponsible and careless behavior from the agent muthu selvi abt parcel service contonment trichy. Contact:[protected]... Totally disappointed.. Please contact as early as possible.. Resolve it at the earliest
                                        Kalathieswari m
                                        Contact email:[protected]@gmail.com
                                        Jul 30, 2018
                                        Complaint marked as Resolved 
                                        Parcel received in fully damaged condition. Things were all out of the box and scrambled
                                        ABT Parcel Service customer support has been notified about the posted complaint.
                                        Waybill no 541202 - Shipped on 31st July still not yet delivered. not sure all the goods deliver safely
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