[Resolved] Aircel — Aircel, problem, recharge, balance deducted, benefit not received | |||||
Hi there... Ubject not cleared? Folks... I had had written that to tag all the result someone type in google so everyone see the reality :p My loss is just of 50 bucks... But experience is worth more than that... I use penalty of no. Of every service provider ranging from aircel voda, airtel idea, reliance, tata docomo etc... I m quite impressed with with vodafone :) i m not his sponsor... I m just an common man like u... From graduation till now... I had lost my money several time in vodafone... And everytime they refunded it within 30min after disconnecting the call... Coz i was innocent all the time... U will believe when u face it.. Now coming to aircel... Aircel dont give u justice even i[censored] have done everything right... I[censored] call customer care... If they dont feel they can point out the mistake o[censored]... They misguide you while telling all the crap of making complaint or forwarding your call to senior idiot... Nothing will change your situaton... Trust me... I[censored] fell in some problem or losted money... Benifit not recieved... Then dude ur money is gone and nobody is there to help you out.. And i[censored] call care than several time they will barred u from connecting to customer support executive... I called them from my 3 aircel number... They barred my all numbers... Last time before barring the customer care said "communication saf na ho pane k karan apki call disconnect ki ja rai hai.. Aircel m call karne k liye dhanyawaad" Hehe i was yelling like hello hello nd damnnn... Felt like my gf brekoff :p The person at customer suporrt are to feed their stomach not to help you out... And dont worry the aircel company will screw them also who dont help the customer seeing suffer... Those idiots giving loyalty to a [censored] company... And suffer one day by that company... U just keep urself safe.. I m done saying truth... I[censored] r needed to be with aircel... Then play safe dont invest to much in it...50-100rs permonth are enough for that company... To keep u safe from crap... God bless u dear.. Have a great life ahead... Take care b. Bye... :) Regards Vivek Was this information helpful? | |||||
Jan 16, 2017 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 Aircel Customer Care's response Dear vivek_888, We regret the inconvenience caused. Kindly share the following details in order to look into your issue: Recharge Denomination (done on the number): Recharge Date: Mode of recharge: Transaction ID: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Dec 16, 2016 Aircel Customer Care's response Dear vivek_888, We would like to inform you that our executive tried to reach you twice on 05:34 pm, however the call was not answered from your end. Further, we request you to share your alternate number and a convenient time for a call back so that we can assist you accordingly. Thanks and Regards Aircel Social Media Team | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10591
Pending
1906
Resolved
5247
View all 10591 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Post your Comment