Aircel Complaints & Reviews

Mera name sonu jha hai mera aircel number [protected] jo meri mom ki i'd pe tha wo ab kesi aur ko de deya hai aircel walo ne plz mere number ko wapis mujhe de deya jaye mera number 6 mahine pehle kho gya tha jab me care par dusri sim lene gya to unhone kaha apni mom ko le ke aao jab me leke gya to unhone kaha apki sim dusre ko de di hai pls mera number mujhe wapis kiya jaye

Hello aircel
My number is [protected]
First of all your service is sucks but that's not wonder at all.
Well my issue is i sent my port message to 1900 more then 10 times but for all 10 times its failed and i thought i must call to customer care to
Complain issue or got my port number
But again here is surprise... Call never connect to customer care and even it
Connect they just pick and drop it within second. Damn fast #.
For god sake resolve my issue because if this will not resolve now i will
Get annoy and will try my best to tell people about how much worse your
Services it
Best regards
Yograj saini

I bought a aircel corporate postpaid sim on 2015 (Chennai region). Now i am in out of station (Bengaluru - karnataka) from the 5th feb 2017. From the day onwards, i paying the bill with roaming cost. So, i was raised the request to change into the prepaid. For the request, i was done with the help of my friend. Because, for this process, i unable to come directly to the chennai aircel office. So, he came for me. But, the people who is worked in that office, they are annoying with him. More than 3 time he came for that. But, every time, employees telling some different requirement documents and also telling some conflict points.
How could i come directly for this? I was sent my signed hardcopy/ softcopy of the documents, photographs etc., whatever need for the cancellation.
But everytime, they are making as inconvenient. Though he is working guy.

You people are very poor in customer service. There is no proper response from them too.

Its very bad. Because of that number only, i keep quiet. Otherwise, i will throw that sim simply. Even i paying my bill very punctually for the unused number.

People behavior in the aircel office makes me angry.

I need a proper response and also i need to change my postpaid number to prepaid as soon as possible.

Regards,
Ramya s

1, I was call to 121 from my mobile no of [protected]. Who was attend the call she was not full responsible answer and await my call she make disconnected. My request are Please Appoint the job fully responsibly person of customer care, Please you may check our audio as per your record.

2, My mobile balance reduce from rs.18 to rs.10 now a time, i was asking what is the reason.

Dear team,

I am rahul, i have called many time in aircel customer care and they always told me there no any service activated on your no., and many time tried by usd code *121*0200#to deactivate ndairpi2 & ndaairsms2 but it doesnt stop to deducting every day to rupees from my main balance. My mobile no.[protected].

Email:-rahul. [protected]@gmail.com

Hello sir i have requested to get the call details of my number [protected] (Prepaid) to an aircel office all verifications are over and they called us on 1-12-17 and said that i will received it within one week but it has been more than 7 days... The number which they called i tried to reach out but incoming calls is not available...

Sir please help me iam in urgent need of this call details
My alt no is [protected]

I have done a web recharge of ₹ 146 on 21st nov 2017 which have the facility of 500mb 3g data per day for 56 days. But from 6th december 2017 at 11pm my internet has-been stopped. When i contact costumer support they haven't give any satisfied answer. They fraud me. Plz take actions against they. Also their 3g internet quality is very poor. Today i hv a recharge of ₹25 which hv 1 gb 3g data for 28 days but its show only 110 mb data. Plz take action. Thank u.

Hi team
I would like to port from aircel . I have sent messages many times to 1900 but the messages are not being sent. Am getting the error 21.I have raised the complaint 3 times to the customer service but they have closed the issue without resolving it. I need to urgently port it as I have relocated to Kerala and they don't have services here and I have to link my aadhar. pls do the needful on an urgent basis. My mob no [protected]

Hi aircel,

I am trying to change from aircel ([protected]) to jio as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 02 dec, 2017 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.

Thanks,
Saurabh
+91 [protected]

I have submitted my pf withdrawal form in july 2017 but i have not received any information about my pf amount. I have visited pf office to find out the development and got the feedback that "aa jayge".

I have not shifted to delhi and not able to visit jammu pf frequently, i need this amount immediate to survive.

My pf no. Jk/j/3028/435515 date of submission 02/06/2017.

Still no clue why pf is yet not submitted in my account.

Hi am priya r. My aircel number [protected]. I have main balance 41 rs.
I have got a customer care call on 05/12/17. Nearly by 12.05 pm. I got my balance deducted 30 rs for some activation without my knowledge. I contacted 198, they said it will be refunded, but still i didn't received. Today i have tried 198 and line is busy, busy in some traffic... Do some favour to refund the amount... Aircel providing me better service ever for past 7 years... Hope this will be resolved soon...

My mail id is [protected]@gmail.com. I am subscribed to free local and stdminutes, sms and data plan amounting to 449 on aircel. I am getting bills above my plan every month. Kindly send itemized bill to clarify. Multiple calls quoting lower charges on postpaid are also being received every month but my bill continues to be high despite the same.

Your ndmc170317sms2 pack has been renewed on your aircel mobile. What the hell is this😠😠😠😠 daily u # are deducting 2 rupees from my both the numbers.. Creeps.. Refund my money as i don't use my number for calls.. Juat use it for receiving calls..😠😠😠ðŸ˜&nb...⇄ n i have applied for this then how dare ur stupid company has activated this😠😠
Deactivate this at any cost.

I have been trying to send a message to 1900 for getting the upc code for porting out but i get the same message saying "unable to send". Although, messages to other numbers are being delivered. I also noticed that there are similar complaints sent out to you. I kindly request you to solve my issue as soon as possible.
Format and error can be seen in the screenshot itself!

Is aricel taking any steps towards aadhaar-mobile linking: use otp from december 1??
There are no proper aircel stores in hyderabad. I visited store in chandanagar and it been closed months back and the same with dilsuknagar branch.

I dont expect to travel 20kms for reaching a store instead i would like the linking aadhar with otp
By when we get it?

Hi aircel, it's been 2 days i am not getting network signal on my aircel sim. I am facing huge issue on same as my this number is linked with my official needs. Please help me out asap. Yesterday i logged a complaint as well but no resolution yet. 1-[protected]. Please update me what is the issue with my sim and how soon it will resolved. Need immediate action on same.

Aircel number:[protected]

I am unable to use 3g services on my aircel number. I talked to aircel customer care regarding this issue. They advised me to refresh my phone and i do so but the problem still persist.
One thing i should mention here is that earlier 3g internet was giving a very good speed in phone. But the problem arises two days ago. 3g network access in my phone is full, but not giving a high speed, even it don't give the speed of 2g.
I hope that aircel associates will resolve this issue.
My aircel number is [protected] and pin code of my area is 273015.

I am getting an constant renewal message everday of "your ndmc170317sms2 pack has been renewed on your aircel mobile"

But i haven't registered on any such pack
Please stop this auto renewal and return the money deducted

If you don't do so i will have to change my no to vodafone. Such a # this by knowing that your provider renew any of the services without taking permission

I have complaint by calling at your customer care services but your executives said that they can get back to it but they didn't

I recharged my phone from aircel app there it was showing that there is offer 101=ul (L+s)+5gb data for 28 days i selected that offer and i make the payment of it then the data and balance did not credited to my phone then i called to aircel complaint helpline to inform about that he said that data credited to your account but balance credit to your account after 2 hour then after that i receive the message of receiving 2gb data to my phone and i again called to the compliant helpline to inform about it then again and again it was saying busy-busy then i make the call from my another aircel number to complain about it. Searching he said to me that "your recharge has been done normal so that you will receive only 2 gb data" and he was telling that this offer is valid if im making recharge from retail shop not by online recharge.
So please tell me that if the offer is not valid on online recharge why your app proceed the recharge and why it is not mentioned their that this offer is vaid only by retailler recharge.

I am unable to send a message on 1900 to port.
There is no proper aircel network outside mumbai. Aircel internet service is mucher slower compared to other service providers and they charge for roaming services too
I just want to port my number to some other network provider.
Please, its my humble request, send me upc code.
Be nice to your customer for the last time.

My aircel number is [protected].

Regards.