Aircel Complaints & Reviews

As i did the recharge of 194 rs the validity was for 28 days n it was unlimited calls n per day 1 gb internet for 28 days but after doing the recharge the validity was for 7 days and only i got 1 gb this is my number [protected] i checked the offer through my number by dailing *121#
you people are cheating the customers and this not the first time its happening its the same issue always i was a customer since past many years but this made me mery upset with ur fraudulent so im porting my number to other network this is my mail id: [protected]@gmail.com

I bhumika uchil was using aircel no [protected] since years. Off late aircel network went from bad to worst i tried converting my no prepaid visited the branch but no help they said i can't i couldn't make any outgoing calls still would get a bill of 252 rs every month just to keep the number i kept paying but i stopped as the services were getting horrible. People calling from aircel for bill payment also couldn't here me cause of bad network.
They disconnected my number permenatly all i want is to get my no activated in prepaid connection also i haven't used the number to make any call of surf internet i also want a waiver for tat and apology for all the inconvenience caused to me i want my no activated asap
Thanks.
P. S u can contact me on +[protected]

Hi sir/madam,

I want to port my number protected from aircel to jio. But every time i get rejection message from jio, that your port in request is rejected due to upc mismatch. But every time i give the correct upc. Please solve this issue.
I already have rejected two times due to same reason. But every time i have sent the same upc code.

I have also connected to aircel operator to resolve the problem but they din't positive response.

Thanks & regards

Rajnesh gautam
Mobile no.: [protected]
Current operator: aircel

Sir/madam,
Aircel always activates services on its own and deducts balance from my account. And when i complain about it to their customer care center, they deny to refund it.
Today, they deducted ₹35 from my account for some service (Clipzone), which was activated without my permission. And when i asked them to refund it they claimed "i have renewed the service" and thats why its non refundable.
So, i ask for your help in this matter.

Hi,

I was using aircel, i got additional amount in bill after speaking with aircel guys they provided waiver. I am no longer interested in using aircel. I cancelled the connection by paying the amount what have asked. Got no dues letter from aircel surrendered sim. Now i am getting messages and threatening against legal action to pay the outstanding amt which they provided as waiver 334₹. Kindly help in raising complaint against them

Message which i got.
Final remainder! Lokadalat summon notice dispatched due to nonpayment of rs.334 for aircel ac no.1-[protected]. Pay today to avoid legal action.

Daily pack of rs 1 is on auto activation by aircel which results deduction of rs 1 per day. I have asked to customer care about this deduction of rs 1 per day, they didn't replied well. They are saying that no any service is activated on my number and they can't help in this,
I am totally disappointed with this disgusting behaviour of aircel they are cheating and deducting money per day. Two times they assured me that it won't happen again, money will not be deducted from tomorrow but they didn't stopped that daily pack. This daily pack has deducted almost 50-60 rupees day by day.
So i want to deactivate this daily pack from my number and also request for refund because i have never used that pack. Its totally aircel fault because they knew the problem but they had kept this daily pack on auto activation and that is the reason behind this deduction. I requested them alot to stop this daily pack of rs 1 but they are cheating continuously. Its going to be ridiculous with aircel. Very bad service.
They also stopped my number to contact customer care side. They don't want to talk because they only want to cheat their customers.

My aircel number is [protected] (Don't share it publically. Only share with aircel)

My aircel no. Registered from east up. I came yesterday delhi my aircel network is not available after crossing east up.
Is it only work in east up?? Another person has available aircel sim but his is is work very well.. Why my sim not working?? That's not working in delhi. Not showing network.. My all work stopped.. What should i do? Not able to call aircel costumer care number becoz that person leave me

Hi sir,

I am trying to change from aircel to vodafone as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 11 12 and 13 november, 2017 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.

Thanks
Gauri surve

Above to mentioned to subject.. i received a call by aircel customer care than he ask me. what is problem faced you in there than i remind her my call rate is higher charged so i leave this company after than he told me a plan but that planed i'm not stratified i told i want second call rate plan but he active in minute plan why????
i other problem m call rate charged is different rate in different calls why???
i'm only want to second call rate plan i'm many time remind and call customer care but there every time ignore my phone calls thank u...
i hope you solve my problem as soon as possible

Hi sir,

I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I am trying to send port msg from last three days but not able to send it. I have been using aircel service for last 6 years.. I have send the sms requesting upc many times on 20 november, 2017 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.

Thanks,
Ajay bhaskar

I want a refund of the amount deducted for VAS. I have unsubscribed a couple of times. I have lost a significant of my mobile recharge. I have not subscribed to them. Please refund immediately. My nos. is [protected]. I want a customer representative to call me immediately. Please take action immediately.

Hi,
My aircel postpaid number [protected] is not getting valid port code when a port request is sent. It has three alphabet in it. Which not compliant asper trai regulations. So other operators are not accepting my number. I have to port because of signal problem in my building. Please do the needful to get a valid portcode.

Thanks,
Sathish kumar

For the past few weeks i have been getting unnecessary service offer calls from the aircel service provider at an interval of about 10 to 15minutes. I hope you can the annoying situation. I am going through. Many a times i have missed some of my important calls taking it to be another of your service provider calls. Till date i have tried blocking about 60 of the numbers, but new numbers keep popping up every 10 to 15 minutes. I have already sent a grievance to the aircel customer care. The reply mail was they would look into the matter within 2 working days. However almost a week has passed and the calls keep coming. Case like this should be seriously taken action against as one might miss important calls avoiding it to another of the annoying service calls.

I have two aircel numbers
[protected]
[protected]

I tried multiple times to send port out sms from these numbers and like the other 10000 people my port out sms always fails.
This is the worst thing you could do just to keep you customers instead of being competitive. I'm surprised why isn't trai not taking strict actions against aircel.

Look in to this at the earliest otherwise lll escalate this in every possible way.

Dear sir,

Please deactivate my Aircel postpaid number. because my mobile was missing at yesterday night & immediately give another duplicate SIM. I lost not only my mobile all debit/credit cards, pan-card, license also. So Please issue new duplicate SIM. Please consider my situation & help me as soon as

Respected sir/madam,
This is to inform you that i am facing slow internet speed since last 20 days. I contacted aircel customer care help desk 198 & 121 more than 200 times. Along with that i have written more than 12 emails about the issue that instead of recharging rs. 348 i am unable to access internet. They have taken the complain (1-[protected]) but without intimating me closed the case as issue unresolved. Three executive mr. Amzad (Tl), mr. Saumik chaterjee (Sr. Gprs executive) and mr. Himangshu (Sr. Gprs executive) promised me that they will call back and help me out with this issue but they never arranged callback for me. I have spent hours to get it fix but they always disappointed me with their unprofessionalism and falls promises.
I would humble request you to please take necessary action against the culprits.
Faulty ph. No. [protected]

Again 35 rs deducted without any knowledge of mine.
No cause not any possitive responce. Previously I complained about same fact twice. And last time 7 rs deducted but I dnt informed.
And customer care feedback once again we are going through system upgrade.
Disappointing servics.
Do the needfull.

When we are calling some one before ringing company offer hearing 3-3 times.
It is totally time wast.in case any body get accident and any person get calling his/her home for save his/her life's but its not possible b'coz (Aircel company) before ringing company offer hearing 3-3 times.

If we are wanna know about any offer than we will call to customer.

Without any confirmation from me aircel has strted some NDMC170317PI2 pack on my mobile which I m not even made aware about. Charges are also taken, when I made call to care centre it was a complete waste . I want this pack should be deactivated asap & if possible please refund my money which u charged from me for a complete waste .

I have taken recently the aircel post paid number [protected]. I have paid the payment regularly every month in aircel office in poonamalle high road chennai i have got receipt for that. I received the phone (Number [protected]) chennai that i am not paid regularly without seeing my bill and status of mine.
Giving torches i am not able to do my regular daily duties.

Contact number.
G. Raju
[protected].
Chennai