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Aircel Complaints & Reviews

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Last updated Mar 30, 2024
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359
196

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Gurgaon
Gurgaon District
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122002

Aircel reviews & complaints page 228

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S
Sachin Airan
from Padampur, Rajasthan
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Call rate recharge not effective

Address:Jaipur, Rajasthan, 302029
Website:Www.aircel.com

Dear sir,
My aircel number is [protected]. On this number i have recharge with rs 26 on 3/may/2016, according to company promise may call rate for local a2a will be 10p/min for 28 days. But till now my call rate for local a2a is 25p/min. While recharge conformation message and stv confirmation message has been received. Please resolved my problem before i will leave aircel....
+2 photos
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S
shivaganeshnb
from Delhi, Delhi
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My sim is Inactive

Address:Mysore, Karnataka, 570027

Hi sir/madam,

Now i am in mysore, karnataka and my mobile number [protected] is inactive. Please tell me whats the reason behind this. Otherwise i change the network....
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K
karishakj
from Patna, Bihar
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Balance deduction even after activated roaming pack.

Address:842001

I am in roaming and my roaming pack is still activated but after few days, my balance started deducting.
I am calling customer care executive since 6 days, but got no solution.
Every agents are ignoring to resolve my problem, and either they disconnect my call after hearing the problem or tell me to call after 4 hours, 2 hours, or to call tomorrow.
Please help me regarding this....
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V
vishnu@kr
from Mumbai, Maharashtra
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Incoming and outgoing service barred

Address:825321
Website:www.aircel.com

Dear Sir/Mam
I have been using my aircel number [protected] since 4 years having no problem till now. But suddenly today when i tried to make a call to my friend then i heard a voice as "you have barred your outgoing calls" and the phone was disconnected automatically. Then i made a call to my friend by using another number and told him to call me back on my aircel no and found that he also heard a voice "the incoming for this number...
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V
v.ratnawat
from Gurgaon, Haryana
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Worst services

Address:New Delhi, Delhi, 110014
Website:www.aircel.com/AircelWar

Hey my name is vishal i bought aircel sim card from new delhi and also i live in delhi.but everytime i tried to call someone it says you are in roming even from my home which is in south extenstion and i belive it"s a part of new delhi and i called customer service first lady she said they got server down then 2nd guy put my call on hold and the he hung up on me then 3rd guy he abused me and hung up on me i want resoulation i am unhappy from...
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D
Debasis Saha
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Fake amount deduction

Address:Kolkata, West Bengal, 700136

Aircel credited my 30k for the reason of some activation issue but i did't made any activation.and they cut my amount.at that time i was not surfing internet any more and they means there customer care executive told me thay it was done by me while i was surfing net and that time i use to ok button of a aircel pop-up.and this is not a single time.i face the problem several times.plz help.or i have to port my no forcely.thank you....
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K
KVERMADINESH
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance deduction without my confirmation

Address:New Delhi, Delhi, 110092

No response on my complains from service provider (Complain numbers are ern[protected]mtg2 and ern[protected]wz8wkf) rs- 69 balance deducted on 25-apr-2016, today again i have received below message from 59061 ..

Thank you for your request to subscribe to fun store. To complete your subscription please click on http://202.148.207.245:9093/api/ccg?Refid=[protected]

Please stop this kind of messages ( getting from...
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R
ramyarohini
from Mumbai, Maharashtra
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Amount deducted - aircel

Address:560026
Website:www.consumercomplaints.in/new_complaint

Hi,

Without knowing yesterday my balance 80/- deducted in my main balance.
My no [protected]...

Pls refund my deducted amount immediately.

And even call rates and msg pack are too high... Planning to port the sim to vodafone...

Pls refund my deducted amount with a hour... I need my deducted amount within a hour. Pls do the needful at the earliest.

Thanks in...
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V
vikkilko
from Lucknow, Uttar Pradesh
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Balance deduction-vas service auto activated

Address:Lucknow, Uttar Pradesh, 226012
Website:www.consumercomplaints.in

Respected Sir/Mam,
I am using aircel no. [protected] since a long time and i m having faith in this company but on 3rd may, 2016, I got SMS that " Thank you for choosing Juiceup Weekly at Rs. 35/-. You have been charged Rs. 35/- for 7 days" and Rs. 35/- has been deducted from my account balance.
Sir I want to know that how is it possible to deduct money from my account without my concern. And I haven't asked for any type of...
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M
mmuru94
from Chennai, Tamil Nadu
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Biil payment pending

Address:Chennai, Tamil Nadu, 600089

Dear sir

I am using aircel postpaid number - [protected]
Yesterday i pay net baking transfer my acknowledgment attached her
Kind conform my payment receiving statutes

Thanks regards
M.Murugan
Attachments area
[protected]@cityunionbank.com

5:26 pm (20 hours ago)


To me


City union bank ltd
1

br...
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Address:700091
Website:www.aircel.com

I had recharged 148 data pack on 6th april, according to that pack i should have 1280 mb data with 28days validity, thus 3rd may is the day to expire the validity of this pack, i can check by dialing *122*011# that i have 462mb data remain in my account. But from tomorrow balance is being deducted from my main balance instead of that 462mb. Rs. 40 already deducted. I want the explanation for that, this is not the first time, i faced this...
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S
shaiqa bushra
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Recharge transferred to PF a/c

Address:Kolkata, West Bengal, 700014

207:Txn No. KOR[protected] to Recharge MRP 55 is successful . TT= 0 INR, New Balance 0 INR, P.F 48.03 INR, Service.Tax 6.97 INR.
my a/c balance was transferred to PF. i want in TT. dis isnt my problem only bt many dozens of ppl have been reporting the same complain which are still unanswered. i need the Talktime urgently. dis is the 5th time im contacting costumer service. bt der has been no response yet. pls see and do the needful....
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G
GauravT
from Noida, Uttar Pradesh
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Sim become inactive

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.consumercomplaints.in

I am using aircel prepaid number : [protected] from last 6 months, but unfortunate during this period i am faced a big issue like my number become inactive, no incoming no outgoing call and not any message, text, balance enquiry. When 3 months ago it happen customer care suggest me to submit documents again. I submitted.

But now this is second time, now what should i do? Should i again submit my documents? Why this again and...
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D
divdiv
from Mohali, Punjab
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Aircel deducted money from main balance without my interest

Address:638115

Hi,

I have been using aircel for more than 6 years.
Aircel deducted money from my balance for subscribing video talkies on[protected].But i didn’t request for that. They deducted 75 rs from my main balance.
I got a message saying amount got deducted and to unsubscribe sms stop to 155223.
Immediately i send “stop” to 155223.
I got a reply a reply saying to stop video talkies 50 type 1 and reply...
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Address:560045
Website:www.aircel.in

Dear sir,

Today on 1st may 2016 i have used internet at 9.01pm i have browse google map & suddenly i have disconnected the internet i have seen the session cost is rs.1.41 & volume usage is 2265k again i have connect to internet & suddenly disconnect, again also same session cost is rs.1.35 & volume usage is 84k.Even i have complained to your customer care he has told my internet balance is end at rs.8.50pm & two times they...
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G
Govindhan Sekar
from Tiruvannamalai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Auto activation of talkies package

Address:612001
Website:www.aircel.com/AircelWar

Hi team,

This is gowri and i am having an aircel connection # [protected]. On 30th april i got a message from aircel stating that i have subscribed talkies package of worth rs 30 and validity for 30 days. This isnt subscribed from my end and i am sure aircel has activated this without my knowledge.

When i had reach out to the customer care they informed me that this talkies package has been auto activated, that's...
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I
imranyunus
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Aircel outlet cheated

Address:560077
Website:www.aircel.com

I got msg to submit docs.I was late and my number ([protected]) got suspended. I went to RT nagar aircel outlet and he asked me resubmit the docs and pay 300. I gave all my docs and paid 300, by today it's been 25 days he has not given me alternate sim. Every week I visit the outlet and come back putting my head down..I have been using this SIM from past 7 years....
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U
Utshab Thapa
from Bengaluru, Karnataka
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Regarding 3g data pack

Yesterday(29/04/2016) I have made payment amounting Rs249 through paytm for aircell 3g 3GB data pack, amount has been deducted from my paytm balance but i haven't got the data pack till now i called to aircell customer care center and explained about my problem but they said it's problem of paytm we cant do anything regarding this ...can you please help me to resolve this issue...
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My number is [protected]..yestrday I activated roaming pack of one day 3rs..bt after 12 Am i recievd a msg mumLoc2 Has beeen renewed .. Nd amount hs also being deducted i wnt dat deductd amount back nd unsubscibe all vasnd in mrning wen i calld to cc dat fellow told me to wait m checking nd till 10min der was no Answer frm ur cc plz refund my amount m nw changing my company...
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D
Dheeraj Rôxx
from Mumbai, Maharashtra
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Balance deduction at every recharge

Address:Lucknow, Uttar Pradesh, 226012

Sir, whenever i recharges my aircel no. [protected] through online banking or from shop. After 2-3 days ₹5 deducts from my main balance. I have complaint 6 times to customer care but they always say that u hav download video. But sir i use WI-FI so why would i use net by my sim. Whenever i call them they use to say that don't worry sir next time it will not happen but every time it happens ...plz do something sir...
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