Aircel Complaints & Reviews

Arvind disconnect my call dont solf my problem plz jobless arvind apke customer care ke boy ne meri problem sone bina meri call disconnected kardi who arvind i think he is a fresher me 5 sal se aircel se joda hun or ap check kar sakte hai ke me har month kitna recharg karata hun but arvind ke wajah se mujhe apna nmbr port karna padhega or apnefrnds or rltive se bhi aircel na use karne ke liye kahunga kyoki mere kehne par hi subne aircel ka nmbr liya tha ya to arvind mujhe call karke sorry bole ya ap use jobless kare thanks umeed hai aisa hoga your old user ahuab sahil sheikh

Sir, im mohammad athavulla from vijayawada. Im using mobile No.[protected]. Now the problem is that ur org diducted 35/-from my pre-paid a/c without my subscribe. Now Its not a problem that I[censored] diduct that amount. but why ur people doing like this. Thats not the way to increase ur mobile users. just i will wait for ur ans. otherwise I will change my net work. and also intimate that what ur peopel done withme to my friends.
I think that u may take forther step Im tired to complaint to ur costomer care abour this.bcoz they are always busy. so im complaining like this
thanking you
yours customer
athavulla mohammad
vja

I am Manvi. I recharged my account with the PI of 249 which stated validity for 60 days. But today i received a message on the 28th day stating that the PI pack has been expired. I called the complaint helpline but your customer care executive were unable to give me a proper explaination. The customer care executive told me that the validity of the plan has been changed to 28 days and then disconnected the call. When i redialed the helpline the voice message said that all executives are busy. It happens everytime. Whenever i had a problem and rang your helpline, at first my call is received and when the next time i call them your all executives become busy! Why is it so Aircel?
Coming back to the topic i want the validity of my PI pack to be 60 days because when i paid the money for the pack as i recieved an offer on my no. claiming to get unlimited 2G data for 60 days on PI of 249 and in addition to that i was also told by the rechargewala that the pack is valid for 60 days. I hope that atleast your website works well unlike your helpline

My phone no: [protected] & aircel service provider informed that my UPC code is “DK18284 and it will expire on[protected].. But the retailer says the Upc code is wrong ! what can I do? then on5/5/2016 or 6/5/2016 again I sms to 1900 to generate upc code there is no reply ! once again I complain to Appellate but they are not providing any support. they says that I have registered dnd so upc code not generating from trai. I'm helpless please help.

I am trying to contact to customer care executive for the last 8 days but I could not succeeded . In this interval only one sentence I hear ""humare sabhi executives avi dusre calls pr busy h kripya line pr bne rhe ya humse punah sampark kare ya humare self help subidha ka lav uthaye help likh kr 121 pr SMS kare aircel me call krne k liye dhanyabad.. Tu tu tu tu ..."" and then call ended. I tried approx 50-60 times in a day at every time but result was same . There is some amount of my account is deducted in this interval but l know nothing about why so for details of this deduction help me

Sir, this is to inform you that i have noticed a vas services named "dialer tune" was activated on my number without my permission on 06/05/2016 at 03:24 p. M. And an amount of rupees (26+5)=31.00/ was deducted from my account balance. I would like to inform you that i have not activated this vas service and i do not want to use it. So, my request to you is that, please deactivate this vas service ("dialer tune") from my number and refund my money i. E. Rupees 31.00/ back to my main account balance.
Thank you.
My aircel mobile no - [protected]
User id - dyuti banerjee
Email id - banerjee. [protected]@gmail.com

My aircel no. Is [protected]. Upedecpi9 is auto activated in my number. When i dial 155223 it says no service is activated on my number. But i receive sms regarding that.
Which says - your upedecpi9 renewal has failed due to insufficient balance. Please top up today to enjoy the service on your mobile.

Kindly look into matter so that i can keep balance. Pls this auto activation of services is also to be considered.

You all are such a fraud who use to deduct money from customers having balance more than 100 rupeen you all do it regularly every time i haven't seen such an begger company who use to deduct money from account without our acknowledgement for no valid reasons you just deduct money you all are burgler who us to rob people who don't bother about 1 or 2 rs and by doing this for 4-5 time in a month you are collecting huge amount each month from innocent users a day will come when you all are going to payback for what you have done with my balance no sooner your company will be named as the worst and the fraud company in the world and sooner your company will be bankrupted if you really wanna work for your bright future of your company than stop behaving as a burgler and try to run company for customers fulfillment and not for your own black money fulfillment you all are going to pay for this robery of 216 rupees that you have deducted from my account since 2 years just let the good time come... I would request from the aircel user to keep record about your balance each day because Aircel is one of the most ***$*#* fraud company...

I did a recharge of pi 78 on 06/05/16 (Dd/mm/yy) at 03.40 p. M.In the mobile no [protected] (Kolkata circle). 500 mb 3g data has been added in my limited 3g data balance and got a confirmation message of successful recharge of pi 78 but i cannot access internet in my mobile although my phone can access h+ network and internet connection was healthy before this recharge. One of the customer care personnel has informed me that i dont have 3g balance and another personnel has informed me that i had used it in a dongle after recharge so the internet connectivity has been restricted. But actually i did not do this. I have set all the parameter in access point setting as per a customer care personnel over telephone and has selected aircel network manually. The transaction id is kor[protected]. My alternate contact no is [protected].

Hello sir, I am very upset with your business policies... Every month for some or the other festival reason you are blocking all the tariffs and charging me normally if you for your sick reasons cannot give me proper services then tell me I will port my number to other company... Know what is this akshara thritya on may9... It is no where a big festival neither it's a public holiday... Stop your nonsense and don't block my tariffs until and unless it's a national festival... Waiting for your response.


Thank you

I am not able to make a call and receive a call from yesterday evening from my aircel number [protected]... Also i cannot able to open the internet...
Please review this problem, because this is my main number and this number are given to my all family
Please review my complain as soon as possible.. And also send the email to my email (Nimansu.Sinha.[protected]@gmail.com) please

I was called to Aircel service center regarding my refund because i loss my last 3 recharge, they inform to me we will processed with in 24 hours..after 10days me only called to service center to know the my recharge details, that service person told to me sorry sir we can't proceed your refund because its delay..
Is the correct way to haldle the customer..??please refund my money from the service center and do needful.

Dear Sir,
Aircel is deducting Rs 5 per day for Pocket store. I did not activate this service in my Mobile [protected]. They have charged Rs 5 daily form my main account balance without my permission .
Unsubscribe this service from my mobile No [protected] and refund the amount aircel has deducted from my main balance as soon as possible. I am feeling very irritated for choosing aircel. Around 50 rupees has been deducted from my main balance till today. I am not sure when they started to deduct amount from my account. I need refund of total amount which aircel has been deducted from my account. Do the needful very soon. Take it as a serious issue and solve it soon.

Thanks

On 4/5/16, caller tune was activated by company and this is not first when something was activated by company.This thing happens everytime.Iam really very disappointed. Customer care assure me that they will refund my money but they didn't refund and disconnected my phone.So I want you to give my balance back.Otherwise I have to take strict action against AIRCEL because there are so many people with me and same thing happens to those people also so everything is against your company now a days.

I am using aircel. I have activated unlimited internet pack which takes RS.9 per day and it said it has autorenewal. while i was using on monday i was deducted RS.42 stating that 4mb data has been used .When i complained to the customer care they say that the pack will be activated only from 02:00-midnight(12am) hrs . I dont see the point of a day that is usually 24 hrs here.They must have stated this in prior .How would i possibly know that i cant use during 00:00(midnight)-02:00 hrs.I need my money to be refunded and they better specify this daily internet is only only valid from 02:00-midnight(12am).So that next time some other poor guy wont be put through this again. And i tried complaining through mail which stated the recepient mailbox is already full no matter how many times i send.When i try complaining on their site it states that due to technical reasons it cant submit my details.

Dear sir

I am using aircel sim from past five to six month's but from 04/05/2016. My sim was not working and i dont have a update regarding about the issues so i changed sin location then also it was not working and it's not happens 1 st time befour i have faced same kind of issues my frist number-[protected] and right know 2nd sim number-[protected] and the problem was same i request you please resolve my problem and kindly note my active number [protected]

Thank and regards

Dear sir,
My aircel number is [protected]. On this number i have recharge with rs 26 on 3/may/2016, according to company promise may call rate for local a2a will be 10p/min for 28 days. But till now my call rate for local a2a is 25p/min. While recharge conformation message and stv confirmation message has been received. Please resolved my problem before i will leave aircel.

Hi sir/madam,

Now i am in mysore, karnataka and my mobile number [protected] is inactive. Please tell me whats the reason behind this. Otherwise i change the network.

I am in roaming and my roaming pack is still activated but after few days, my balance started deducting.
I am calling customer care executive since 6 days, but got no solution.
Every agents are ignoring to resolve my problem, and either they disconnect my call after hearing the problem or tell me to call after 4 hours, 2 hours, or to call tomorrow.
Please help me regarding this.

Dear Sir/Mam
I have been using my aircel number [protected] since 4 years having no problem till now. But suddenly today when i tried to make a call to my friend then i heard a voice as "you have barred your outgoing calls" and the phone was disconnected automatically. Then i made a call to my friend by using another number and told him to call me back on my aircel no and found that he also heard a voice "the incoming for this number has been barred" and he can't..but till yesterday it was working cool and l have also used this to make call.. also i want to inform you that i was continuously using this no without making it switched off for long time.

This number has so importance to me since i am using for long time. Also i have used this no for almost all online activities on internet.

I therefore requesting you to please resolve my issue as soon as possible.


VISHNU DEV CHOURASIYA
NUMBER IN WHICH PROBLEM DETECTED - [protected] (aircel)
problem - incoming & outgoing calls barred
Alternate no. - [protected]
Thanks