Aircel Complaints & Reviews

I have activated apdecpi9 an auto renewal pocket internet of rs. 9 on this number [protected]. Now, for deactivating it i had tried many ussd codes and also called customer care. They had told me that they deactivated it but every night at 12:30-12:50 my amount is deducted. I had tried *121*902# also but no result. Please help me to deactivate it as soon as possible.

My no is [protected]
In my no. Autometically unknown services are activated And cut my balance also. Before 3 days 25 rupees were cut from my account for an unknown service whivh i had not activated. I complaint about it to costumer care exicutive officer and he promiss me to return in an hour. But till now i couldn't get. I tried many time to call again to talk about this they all are busy till now
Now i want to get my balance back.

Actually i paid the bill of 578/- and its almost 24 hrs now my outgoing facility is not been started i have contacted customer care too but no proper answers from them too..i have called 15 -20 times to customer care but still i am in the same condition the customer care took my complaint 4 times and still my out going facility is not started again they are telling me to wait for 4 hours now its 3rd day my outgoing is not been started

I just got my aircel sim 3 days ago and i called customer care they send me setting but internet is not working i thought aircel have good services but its bad i called customer care but they are not responding it says they are busy i want you to fix my problem soon because i recharged my data pack it will expire in 2 days so fix my problem give me the solution what i should do im using samsung galaxy j7 model mobile or rlse tell me the procedure to port to another network

Hello sir im amarjeet from delhi I ordered a sim from aircel website, around 3 weeks ago .I got a call from aircel department on 12 may and they send me some numbers to choose then I purchased [protected] number which is a new postpaid connection I received the sim on the same day as well as i give that guy all the documents at the same time . verification of home address is done by the aircel executive on 14 may but today its 20 may 2016 and my sim is not activated whats going wrong with the aircel depatment help me . Please activate my sim help me sir .
My contact number is [protected]

Hello! I am haridev. I am an aircel subscriber in karnataka. I had subscribed for rs.37 internet pack once. The problem is its auto renewal. I tried to stop the auto renewal by going through the company given procedure. I texted "stop" to 59301 as directed but i received the text saying there is no active service. I have lost rs.37. Please fix this soon. I request concerned authorities to punish aircel for this malpractice.

R/s, I calling in ur customer care last 10 days, they are not resolving my complaint.i was net pack in my and main balance.due to serve problem my main balance had deducted.when I called them they keep o saying that it will be refunded within 48hrs..but they are now cheating on me and it will not be refund to you.they so rude to me ..I am registering my complaint in some hope of refund of money and request to company not cheat customers..

Mobile number- [protected]
Operator Aircel
I am user of aircel currently and previously i was with BSNL, Airtel, Docomo. Usually we get message regarding special offers. On aircel *121# IVR, Offers for you section is there. I was checking offers and i saw one offer with "32rs Rate cutter. 1.2Paisa/2sec local and STD calls for 90 Days." Usually if we reply with the serial number it will show full details and after that reply 1 to activate or, something.
I replied the serial number of offer it was 4, for the details. Then i got message that Thank you for activating the offer. I got message also.
It was 18th may at 8-9pm. The next day i made call to check the plan.
It was 2paisa/ 1 sec.
I was shocked, i called customer care dialing 198, some lady picked i told all the details then she said don't worry sir the very first day 2paisa/sec will be the pulse rate for first 2mins. I asked is it daily ? she said no for the very first day itself. i said ok fine.
The next day means today i called a std number to check the plan. Then also first 2mins it was charging 2paisa/sec. I called to customer care again. Again i elaborated the issue then another lady said sir, Daily it will be charged for 1st 2mins of the day.
I have used all other service providers among them i like most is airtel and Vodafone also. For these scenario in IVR they first show the details no hidden charges after that it shows reply 1 to activate.
I am fed up with the service from aircel. These type of things have happened with me many times.

Thank you aircel for your incredible service.
Time to port out.

Hi my name is balaji i am from salem dt attur my number is [protected] I have recharge to my number in rs 31 diler tune pack 18.05.2016 I have recharge rs 31 but diler tune is not played kindly activate my pack or refund for me our customers care is not responsible it's very worst services for our customers aircel is tamilnadu no 1 cheating fraud network

Hello aircel, please refund my 99 rs that you deducted for games club activation. It was an auto-activated service which has no relation with me.
It was not at all a requested service and it was unnecessary.Inr 99 has been deducted for the service which i find very unfair.
I request you to look into this matter asap and refund the amount you deducted.
Thanks

Dear team,

I have complained previously n now also. The thing is aircel is not providing data balance message as it used to do previously. Due to this we are loosing our mail balance. Some times huge amount in minutes. This is very pathetic. It hurts customer service. When companies like airtel are providing why are u not able to do so. I request you to do this asap as i don't want to loose any further money due to this issue and u should also not force us to shift to other networks as iam in aircel from last few years. Hopefully u should start this service asap as i thing every data user is facing the same issue. Moreover for net u should not deduct main account balance without customers permission.

My aircel mobile number is seven four zero one five double seven four eight four.

I haven't subscribed for any vas, but today 19 may 2016 at 7.30am i have got a message from aircel saying thank you for choosing juiceup weekly at rs 35.0. You have been charged rs 35.0 for 7 days. To unsubscribe sms stop to 155223. Click here http://thepind. Mobi/glamour. And 35 rupees from my account have been detected, i called for customer care and requested them to deactivate it and they said that i have clicked some link on the internet which is the case for the activation of this service and the detection of the money, but i haven't browsed to any such websites like as to myself might have clicked some nonsense links to activate this kind of things, and most importantly i have just got woke up only at 8.45am then how could i have able to done that.

Moreover even if there is such links that do exist which detect money from particular mobile number without any confirmation from customers end then how can aircel have this kind of links as to activate such kind of nonsense vas packs, this is illegal and robbery. This all must be stopped. Aircel have to give my money back.

Hello,
This is deepali mohite

Highly disappointed with the customer care attitude.
Since almost from four years i been customer of aircel yesterday i did recharge of 30rs from online banking yet not got my amount to complaint that i'm calling customer care number on 198 it's shocking representative discounting my call also putting call on hold.
Highly ridiculous. Switching to other services for sure.

I an using a aircel number [protected] the mobile balance is 1252 this is not my parmanent mobile nunber so therefor i am not use in 10 days after 10 days when i check my phone balance but i an shock my balance is 834 only then iam dial complain number 198 but my number but this number not cannect the then ia am uusing my friend mobile number to camplain but aircel told me i am using my last 5 days ago to call isd call but my number is swatch off to last 10 day so please do my payment refund to aircel

Balance deduct..
Rs. 50

Tini tv activated without any information

Called to customer care agent nihaal told me that balance will be refunded but till time no bal has been refunded

Service activated on 16may
Now i am unable to call on customer care.. By this number and i don't have another aircel number through which i can call... So i m writing this to you...
Yuor quick reply will be appreciated...

Hi, i have deducted rs. 33 from my balance after pressing *121# and following the instructions as usual on 17 may 2016. But no benefit has been provided to me. I repeatedly called from my aircel no. On 198. But every time they reject my call. I lodged complain from alternate number but there is no solution. Customer care team of aircel behave very badly.