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Updated: Aug 8, 2025
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Aircel reviews & complaints page 38

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N
nitishshukla86
from Delhi, Delhi
Mar 7, 2018
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Address: Kanpur, Uttar Pradesh

I've been trying to port my aircel number [protected] for a couple of weeks but everytime i send the port message to 1900 it says "unable to send message". I also filed a complaint against it but in response i got "we haven't found any such request in our logs". How would you find it in your log if the message is not sending at all. The reception is very poor that's why i urgently need to port my number. Please resolve it asap. I tried to contact the costumer care but had no luck as the cc person himself doesn't seem to know anything.
I am adding photo of the error occurred.
+1 photos
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    J
    Jayabalaji V
    from Bengaluru, Karnataka
    Mar 7, 2018
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    Address: 641035

    Hello Whats happening here. I can't receive any calls to my aircel number [protected]. I sent port messages more than 25 times, but still not receiving the UPC Code. I need to change my number to another network. Iam not expecting such a worst service from your end. I need my UPC number immediately.
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      A
      anuragzz
      from Delhi, Delhi
      Mar 7, 2018
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      Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

      I am trying to port my aircel number to another provider and sent port to 1900 many times but not received the code yet.

      I have tried to sent it many times and as many times i sent i 50 paisa is deducted but i dont get the code. I tried to call the support too. And even written to aircel support no reply from anywhere.

      My mobile number is [protected]
      Aircel customer support has been notified about the posted complaint.
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        S
        simplevats3060
        from Noida, Uttar Pradesh
        Mar 7, 2018
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        Address: Ghaziabad, Uttar Pradesh, 201009

        Dear sir,
        Kind your information
        Yesterday we have note a point in market as the aircel mobile services will closed in some coming days. So that time we have checked our services in my cell phone. After that we have found the signals in cell phone done but outgoing and incoming are not okey both are not working when i am go to our nearest shop and ask for the same. Dealer suggest me please port the same (Mnp). And when we was try to a msg from my cell phone it is not done.

        So dear sir,
        Kindly arrange the port code to me for my aircel number [protected] my name is devesh sharma. And email to us on [protected]@gmail.com and [protected]@gmail.com.

        Please do needful for same.

        Thanks & regards
        Devesh sharma
        [protected]
        Aircel customer support has been notified about the posted complaint.
        Mar 07, 2018
        Updated by simplevats3060         care.[protected]@aircel.co.in
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          V
          Veerareddy Barre
          from Bengaluru, Karnataka
          Mar 7, 2018
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          I want to port my mobile-[protected] out of aircel in bellary karnataka circle. Inspite of repeated messages to 1900 to port [protected]. There is no response. This is diss service to the customer and trai must interfere to control this kind of telelecom operators who collect money from customers and won’ t respond to provide service or to port out. Pl take urgent action
          Aircel customer support has been notified about the posted complaint.
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            P
            Padmanaban Durairaj
            from Chennai, Tamil Nadu
            Mar 7, 2018
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            Hi Sir,

            I am trying to change from AIRCEL to AIRTEL as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. I have send the SMS requesting UPC many times on 05/03/2018but to no avail. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.my no.[protected]
            Aircel customer support has been notified about the posted complaint.
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              V
              vigneshkumar7357
              from Sivakasi, Tamil Nadu
              Mar 7, 2018
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              Address: 626123

              I have use aicel mobile number [protected]. i need upc code. i tried to get upc code by sms port. but i cannot receive upc code. pls make arrange my upc code.now my aircel number does not working. my alternative mobile no [protected] & [protected]. please sent upc code to my alternative mobile number. my aicel mobile number [protected]
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                A
                [email protected]
                from Noida, Uttar Pradesh
                Mar 7, 2018
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                Address: New Delhi, Delhi, 110059

                I am not able to receive porting code on aircel. I have sent porting sms multiple time in past 2 weeks.

                In my home location, the network always shows "emergency calls only". I have kept the phone in my office and sending porting sms daily.

                Please help me get the porting code asap as lots of financial and personal dependency on this number.

                Details:

                Aircel no: [protected]
                Alternate contact no: [protected]
                Email id - [protected]@gmail.com
                Aircel customer support has been notified about the posted complaint.
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                Still no response of either porting SMS or this post
                Reply
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                  J
                  Jyoti Mis
                  from Varanasi, Uttar Pradesh
                  Mar 7, 2018
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                  Address: Gorakhpur, Uttar Pradesh, 273008

                  I am not recieving any network signal in my aircel no. Since more than 2 weeks. Whenever i try to generate porting code, the reply message says my mobile number isn't correct. How's that possible when i'm using this no. For more than 3-4 years. I even linked my aadhar to it. Kindly resolve this matter as soon possible because i can't close this no.
                  Aircel customer support has been notified about the posted complaint.
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                    F
                    Farooqah5
                    from Mumbai, Maharashtra
                    Mar 7, 2018
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                    Address: Thane, Maharashtra, 400612

                    I have been continuously sending sms and email requesting upc code for my aircel no [protected]. But still have not received any upc code till date. Seems no one is bother about customer service and just want to harass people.

                    As you know the aircel is shutting down their company.

                    Kindly provide upc for my aircel no [protected], hope the issue get resolved at earliest.
                    Aircel customer support has been notified about the posted complaint.
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                      S
                      sudhagar1993
                      from Mumbai, Maharashtra
                      Mar 7, 2018
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                      Address: Chennai, Tamil Nadu, 600127

                      Dear Aircel Team,

                      My name is sudhagar.Till now i am not receiving my UPC code for my aircel number.I have send the port message number of times.Kindly please help me to sort out the issue.If its possible to send the UPC to my mail ID.Please send.

                      Airce Number:[protected]

                      Last 5 digit of my aircel sim:22206

                      Mail ID:[protected]@gmail.com
                      Aircel customer support has been notified about the posted complaint.
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                        M
                        mukund_93
                        from Mathura, Uttar Pradesh
                        Mar 7, 2018
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                        Address: Gurgaon, Haryana

                        Aircel has stopped it services without notifying us. No signal coverage, all my work has been stopped suddenly by them. I have not imagined this situation can arise in this developing environment.

                        I'm trying to reach their customer support but they closed all lines and stores.
                        And when i'm trying to generate upc code, they says my number and last 5 digits of sim number (Iccid) doesn't match with their database.
                        Is this my fault, is i'm responsible for this.

                        I want my problem to be solved as early as possible, otherwise i have to file a case against them as i have no option left. I can't change my number.
                        Aircel customer support has been notified about the posted complaint.
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                          V
                          vijayan12
                          from Chennai, Tamil Nadu
                          Mar 7, 2018
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                          Address: 601301

                          Hi,
                          My name is vijayan living in chennai and my aircel sim have a 19 digits serial no. The sim format is (E. G-12345, 12345, 12345, 1234) and several times i send the port out message but no response so i tried to another way using other network via get the upc code so i call the [protected] first i choose my language and once again choose upc code generate no. Option and finally type my mobile no. 10 digits like a [protected] and type the last 5 digits of sim no. Already i type it above like a my sim no. Format
                          E. G no.- is 51234 it says no records exists please type correctly. Kindly suggested my problem and resolve the problem at the earliest.

                          Thank you,
                          Aircel customer support has been notified about the posted complaint.
                          Mar 07, 2018
                          Updated by vijayan12                           My Aircel phone no. is [protected]
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                            M
                            manoj_solanki
                            from New Delhi, Delhi
                            Mar 7, 2018
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                            Address: Gurgaon, Haryana
                            Website: www.aircel.com

                            I tried to port my current aircel number by sending message at 1900 but didn't received any upc code. When i tried to port from another service provider by calling at [protected], i was unable to do that as my last 5digits of the sim card is not matching with the records. Please see to this matter asap.
                            This is [protected] for which i am getting record is not matching.
                            Aircel customer support has been notified about the posted complaint.
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                            I tried to port my current aircel number by SMS to 1900.But I didn't received UPC. When I tried from other networks by calling to [protected] also was unable to do that as my last 5 digits of the sim card is not matching with the records. Please look in to this matter, since I don't want to lost this number. I am owing this number over 10 years.
                            Pls if anybody know alternative options let me know.
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                              A
                              Ankita.091
                              from Kolkata, West Bengal
                              Mar 7, 2018
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                              Address: 700039

                              I have sent the port out sms for couple of times from my aircel mobile number in the last last 2 days whenever it got any tower and haven't got any response as there is no longer any tower on this sim. It's completely dead for 1.5days straight. I can't send further msgs. I also tried to generate the upc from my another network, though im giving my correct mobile digits and sim card last 5 digits it says incorrect and doesn't match their records. All the aircel stores nearby are closed. I can't find a single functional store. It's a very important number and having no tower for 2days is putting me into great problems. Please suggest or resolve at the earliest.
                              Aircel customer support has been notified about the posted complaint.
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                                D
                                Dili Dilip Appu
                                from Bengaluru, Karnataka
                                Mar 7, 2018
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                                My number is [protected]
                                Past 3 days im porting my number still ididnot geylt code plz send me imideatly i dont want loos my number
                                My bank accont company family evere wer i given this number only i dont want to loos this numbet plz send me port code number i alredy sent 1900 to massage also still didnot get my code plz send me imidiatltly i want port to airtel
                                Aircel customer support has been notified about the posted complaint.
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                                  J
                                  Jitesh Solanki .
                                  from Jaipur, Rajasthan
                                  Mar 7, 2018
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                                  Address: 334004

                                  From the past days i am trying every single day to send the port message but unable to send.. Message sending fail is written always. I have to port my sim because its my permanent number and aircel bhas shut down the connection please help me out for porting my number as soon as possible even i cant send messages to anyone mot only port messages but also simple message is not sending help me out my number is [protected]
                                  Aircel customer support has been notified about the posted complaint.
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                                    V
                                    Vikram869
                                    from Noida, Uttar Pradesh
                                    Mar 7, 2018
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: www.aircel.in

                                    Hi,

                                    I want to change from aircel to jio as there is no network of aircel at my workplace and residence. But aircel is not providing me the unique porting code. I have sent the sms requesting upc many times on 7 march 2018 but did not get any code and i have been unable to reach you guys please send me upc. As i am in dead zone of your coverage area.

                                    Thanks,
                                    Vikram singh rawat
                                    Registered aircel no - [protected]
                                    Aircel customer support has been notified about the posted complaint.
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                                      S
                                      Sharmila Poninien
                                      from Chennai, Tamil Nadu
                                      Mar 7, 2018
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                                      Address: Tiruvarur, Tamil Nadu, 614001

                                      Hi sir,

                                      I am trying to change from aircel to airtel as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 28/02/2018 but to no avail. Aircel guys please send me upc. As i am in dead zone of your coverage area.

                                      My aircel number
                                      [protected]
                                      Alternative number
                                      [protected]

                                      Thanks,
                                      Ramayee
                                      Aircel customer support has been notified about the posted complaint.
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                                        T
                                        tarakbpatel
                                        from Chennai, Tamil Nadu
                                        Mar 7, 2018
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                                        Address: 600023

                                        I sent sms to aircel more than 20 times over the past few days. I have still not got the upc code for the number [protected]. Unable to reach customer support and also ivr says invalid information when i provide my sim number.

                                        This number is linked to my bank accounts. This number has been with me for long time and linked all my online transaction accounts.
                                        Aircel customer support has been notified about the posted complaint.
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