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Updated: Aug 8, 2025
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Aircel reviews & complaints page 39

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R
rashmib235
from Hyderabad, Telangana
Mar 7, 2018
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Address: Hyderabad, Andhra Pradesh, 500015

Hi,
I am a aircel network user and from past few days iam don't have network at my place. I have tried to port my number by messaging to 1900. The sms was sent successfully but i didn't receive any reply. It might be also due to network issue i am facing. Porting with the help of last 5 digits of sim number is also failing. My mobile number is [protected] and my sim iccid number is[protected]. Please help me generate upc code to port my number to other network.

Thanks
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    M
    Mohamed Ismail Fiaz
    from Chennai, Tamil Nadu
    Mar 7, 2018
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    I have been trying to get upc from aircel and have been requested it many times since 5 days by sending "port [protected]" to 1900. The message is getting delivered successfully but i am not getting the upc code.

    It's my primary number and has been across all my bank accounts and identity proofs. At least provide the porting code so that i can continue using the number. Or it would be really a tough time.
    Aircel customer support has been notified about the posted complaint.
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      guddubanerjee
      from Kolkata, West Bengal
      Mar 7, 2018
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      Address: Cooch Behar, West Bengal, 735122

      Hi sir,
      I am trying to change form aircel to other sim as there is no network of aircel at my workplace. But aircel is not providing me the unique porting code. I have send the sms requesting upc many times on 1 march, 2018 to 6 march, 2018 but to no avail. Aircel please send me upc. As i am in dead zone of your coverage area.

      Thanks,
      Bubai banerjee
      Aircel customer support has been notified about the posted complaint.
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        D
        Debayan N Sen
        from Kolkata, West Bengal
        Mar 7, 2018
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        Address: Kolkata, West Bengal, 700060

        I have an aircel number being [protected] in the kolkata circle. For the last few days, i am continuously sending porting requests but am yet to receive any reply from the aircel network. Even after calling the customer care i tried to generate upc code but the code that was given to me was wrong and my porting request to airtel was turned down due to mismatch. This shows that the network is deliberately doing this to harass its customer base. Please resolve this issue at the earliest or else i have to resort to legal action.
        Aircel customer support has been notified about the posted complaint.
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          B
          Bashanju
          from Chennai, Tamil Nadu
          Mar 7, 2018
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          Aircel network is completely nil and i need to port my number but since the network is zero, i m neither able to send a msg to 1900 nor make a call to customer care in order to get my upc code but i m unable to send my request.. So wt is the solution plz make some way as soon as possible and as well there is no nearby aircel service station in my locality. So please try to understand customer's situation make it fast.
          Aircel customer support has been notified about the posted complaint.
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            A
            abhishek sarngal
            from Bandipura, Jammu and Kashmir
            Mar 7, 2018
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            Address: Jammu, Jammu and Kashmir, 181133

            Aircel — unable to receive porting code for aircel number

            I am having problems to port my aircel number i
            Because i m not recieving my unique porting code.
            I have already sent msg as per prescribed process.
            Please resolve my issue as i there are no networks available in my area. And i m recieving huge problem because of this.
            +1 photos
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              V
              Vaishnavi B
              from Hyderabad, Telangana
              Mar 7, 2018
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              Address: Hyderabad, Andhra Pradesh, 500003

              I wish to change my network from aircel to other as there is no network in my area. However, i haven't received the UPC code inspite of sending multiple messages to 1900. Please look into the issue and provide me the code at the earliest. I've been facing a lot of problems due to this network problem with Aircel.
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                N
                nitendra007
                from Shikohabad, Uttar Pradesh
                Mar 7, 2018
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                Address: Allahabad, Uttar Pradesh, 211001

                I want to port out my number from aircel because of their poor network coverage, i have sent the porting massage approximately 4 times it costs 0.50rs a massage yet i haven't received any unique porting code from aircel. I tried to call the customer care but it did not connect, not even their offnet numbers. I really need to port out because its my primary number and its registered in my bank also. So please provide me the upc as soon as possible.
                Aircel customer support has been notified about the posted complaint.
                Mar 21, 2018
                Updated by nitendra007                 whats going on I've been waiting for weeks now and I did not get any response by any side. What do you guys want, If I do not get the porting code in next two days their will be a legal complaint against you guys because I can not even contact you
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                  G
                  Gopal Garai
                  from Kolkata, West Bengal
                  Mar 6, 2018
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                  Address: Kolkata, West Bengal, 700028

                  I have requested for porting out of aircel by sending sms from two of my aircel numbers to 1900 but i am yet to receive any reply on either of the numbers. The numbers are of kolkata circle and one of the numbers has already faced blackout for a couple of days. The numbers are [protected] and [protected]. I need the upc code as early as possible so that i can port it to some network as both the numbers are linked to aadhar, banks, university and other offices.
                  Aircel customer support has been notified about the posted complaint.
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                    K
                    Kaibalya P. Dey
                    from Kolkata, West Bengal
                    Mar 6, 2018
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                    Address: Kolkata, West Bengal, 700041
                    Website: aircel.com

                    I tried using the normal porting process. aicel is not letting us to port our numbers. i need this number as i use it for all official matters. if this keep happening i have to drag the issue to the court.
                    this is not only unethical it is also a criminal offense by the company. i'm disgusted by their services. either let us port or you find the best lawyer cause we are hunting you down.
                    Aircel customer support has been notified about the posted complaint.
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                      M
                      muam007
                      Mar 6, 2018
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                      Address: 600034

                      It has been 5days my aircel network is not working. Without an information they disconnected all the services. Please take a action on them. We are all suffering because of this issue. All over india there is no network. Trai didnt take action on aircel network. All people are struggling. Without network we cannot use network portability also. Please take a severe action on them.
                      Aircel customer support has been notified about the posted complaint.
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                        E
                        Ekta Kohli
                        from Delhi, Delhi
                        Mar 6, 2018
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                        Address: New Delhi, Delhi, 110015

                        Dear Aircel

                        I wish to port my number and have been sending SMSs however, I've still not received my PORT Code. I've been an Aircel user since the company began its operations in Delhi. I've been using the number for the past 7 years and Dont wish to change my number.

                        You're requested to send me the port code so that I can port my number
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                          D
                          dpjegankumar
                          from Ernakulam, Kerala
                          Mar 6, 2018
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                          Address: 636701

                          I have been trying to send PORT message in order to change my network since 26th Feb but the message sending has been failing.

                          I am facing zero network coverage in Aircel and its so frustrating that I am not allowed to change my network as well. Messages sent to any number even to 1900 doesn't work.

                          Tried all ways like

                          *Changing network to Airtel
                          *Changing network mode to GSM
                          *Removed and reinserted SIM

                          This is so frustrating and I need to change my network.

                          I tried calling Customer Care but no luck.

                          Please help to resolve my issue. Mobile Number: [protected]
                          Aircel customer support has been notified about the posted complaint.
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                            S
                            Sumitjaipu
                            from Kolkata, West Bengal
                            Mar 6, 2018
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                            Address: 700039

                            Hi
                            My name Sumit sharma
                            I’m a loyal customer of aircel
                            I have never thought to leaving aircel network
                            It is just my network is important now a days
                            Peoples are unable to contact me
                            I’m in a serious problem with my network
                            Please help
                            I need a UPC code .
                            I have sent an message to 1900
                            Not once
                            More than 10 times
                            I beg you
                            I need my number .
                            +1 photos
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                              D
                              Diocese Sukanya
                              from Kolkata, West Bengal
                              Mar 6, 2018
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                              Address: Kolkata, West Bengal, 700070

                              This is disgusting. Before wrapping up everything, the company must inform their customers to take necessary actions. My numbers is more than 10years old and this was my official number and I simply cannot let it go. Their is no more service center available and even aircel customer care stopped working. So how to get my upc or sim card number??? I tried several ways by installing sim card app but the sim card number I got is saying wrong when i am trying to generate a UPC code with that. PLEASE HELP!!!
                              Aircel customer support has been notified about the posted complaint.
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                                A
                                Amaya das
                                from Burla, Odisha
                                Mar 6, 2018
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                                Address: Bhadrak, Odisha, 756138

                                Hi Sir,

                                I am trying to change from AIRCEL to AIRTEL as there is no network of aircel at my workplace. But AIRCEL is not providing me the Unique porting code. I have send the SMS requesting UPC many times on 27 Jan2018 but to no avail. AIRCEL guys please send me UPC. As i am in DEAD ZONE of your coverage area.
                                My aircel numb.[protected]

                                Alternative num.[protected]
                                Aircel customer support has been notified about the posted complaint.
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                                  S
                                  sammy c
                                  from Kolkata, West Bengal
                                  Mar 6, 2018
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                                  Address: 711102

                                  Unable to get upc code through msg and call,,, when i call everytime i put right serial no according to my no but it says details dont match with our records! Kindly help us! Kindly help us to get upc code... Its been a long time i ve been trying to get upc code,,, i ve sent alot of messages and i made call but still unable to get upc... Even now network also gone! I will be thankful.
                                  Aircel customer support has been notified about the posted complaint.
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                                    S
                                    Sachin014
                                    from Jammu, Jammu and Kashmir
                                    Mar 6, 2018
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                                    Address: New Delhi, Delhi, 110059

                                    I would like to possess regret of aircel network facilities. I have recharged it by 50 but i can't use my services. Is it your way to serve your customers. It maked me feeling angry about it.

                                    Even in full signal i can't use good quality of voice and internet service.
                                    It's a matter of great disappointment from me.
                                    I would suggest not to buy aircel connection.
                                    Aircel customer support has been notified about the posted complaint.
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                                      H
                                      hellosaikat
                                      from Ranaghat, West Bengal
                                      Mar 6, 2018
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                                      Sir,
                                      I am trying to change from aircel to any other network as there is no network of aircel at my workplace and home. But aircel is not providing me upc. I have send the sms requesting upc on 02/03/2018 but to no avail. Aircel guys please send me upc as i am in completely dead zone of your coverage area.
                                      Thanks
                                      Saikat sarkar
                                      Hello. [protected]@gmail.com
                                      Aircel customer support has been notified about the posted complaint.
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                                        R
                                        Raj Kumar Lata
                                        from Kolkata, West Bengal
                                        Mar 6, 2018
                                        Resolved
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                                        Resolved

                                        Address: Howrah, West Bengal, 711201

                                        Hi,
                                        I have sent the port out sms at least 10 times from my aircel mobile last 3 days and no response. And there is no aircel store nearby me to check why it's happening also i mailed to aircel customer services but no response from their end. Today i tried to generate the upc from my another network, though i gave my correct mobile digits n sim card last 5 digits it says incorrect.
                                        Apr 12, 2018
                                        Complaint marked as Resolved 
                                        After given complaint I got message from AIRCEL to dial IVR number and I got my UPC code
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