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Airports Authority of India Complaints & Reviews

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Last updated Dec 18, 2023
Complaints 308
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Airports Authority of India
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Airports Authority of India Phone Numbers

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+91 11 2461 0386
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+91 11 2463 2950
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+91 11 2462 1627
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Airports Authority of India Website

Airports Authority of India Head Office Address

Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport
New Delhi
New Delhi District
Delhi
India
110003

Airports Authority of India reviews & complaints page 13

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Address:Lucknow, Uttar Pradesh

I had to travel from lucknow to chennai on 13 september, 2017; from indigo flight 6e-541. Time:0605/1005. My pnr : a6m3ui. It was a connecting flight via bangalore. There was no announcement made in the flight whether we have to be seated in the flight or have to do check in again before landing on bangalore airport. No crew member gave any kind of information.in bangalore airport no information was provided from which gate we had to check...
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K
Kanoiajay
from Noida, Uttar Pradesh
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jorhat airport

Address:Jorhat, Assam

There's only one flight operating from jorhat airport. The demand for the tickets is so huge that we are forced to book our tickets from dibrugarh or guwahati. We are always out of tickets. We need more flights from jorhat to kolkata delhi. Even the terminal is so small and congusted that it's very uneasy for us to board our flight. There's not adequate chairs in the waiting room and the terminal is too small and ineffective. We need a new...
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J
jainabhay48
from Indore, Madhya Pradesh
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parking complaint at jabalpur airport

Address:Jabalpur, Madhya Pradesh, 482021

To day i went to airport jabalpur by my car no. Mp 20cc 2652 to see of my son who is going to mumbai by spice jet flight. It's departure time is 12.20 hrs. I drop my son and return within 5 minutes. The parking person at air port is telling that now time is 6 minutes and demanded 35 rs. The free parking is only 5 minutes. When i asked him to give me receipt for time then he denied and demanded money. There is no parking place and no person...
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S
Sarthak188
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worst management

Address:Khordha, Odisha, 753014

Hi bhubaneswar airport management is the worst management i have seen through out india. Parking fees collection making passengers in boarding there the fights. Food and beverages served inside the airport is not hygenice canteen service provided by aron food service services the worst quality food.

The system can be improvement by listening to the complaints...
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S
Snigdha Singhania
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import duty on laptop

To whomsoever it may concern,

My mother was recently traveling to india from singapore (After visiting me). I had sent a new laptop for my brother as a gift. The box was opened and laptop already signed into. Nonetheless, she was stopped at the kolkata airport and asked to pay import duty on this laptop.

From my knowledge,
“ one laptop computer over and above the said free allowances, is allowed duty...
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Address:New Delhi, Delhi

I was called by a man namimg ashish singhania from delhi from contact no.[protected] tellling me that he is calling from jet airways and my resume was selected for recruitment at pune airport for ground staff oppurtunity. For security he asked me to deposit rs.2500 for getting a job there. Kindly track down the person as soon as possible as they could harm more people through fraud calls....
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A
aarelem
from Pithoragarh, Uttarakhand
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delay at the toll collection gate, at bhubaneswar airport.

Yesterday, i arrived from bengaluru, at biju pattniak domestic airport by indigo flight at 13.30 hrs. My vehicle came and picked us up in no time and reached the exit gate in the alloted time of 6 minutes. Due to a long queue, we were delayed further and ended up paying rs.60/-., for no fault of ours. They delay the vehicles on purpose, to increase the toll collection. Please stop this racket. Even other people were arguing about the delay....
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M
Manurubi
from Dehra Dun, Uttarakhand
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non receipt of refund in case of flight cancellation

Dear sir,
I m a serving person in indian air force i booked a flight with go air from sringar to delhi on 30jul 17. My booking reference is kdmwop. The flight was cancelled by airline i got a mesage that airline will call me for further. But i never got a call. Instead of that i call many time for refund every time they told me that i will get my refund in 7 working days ; but sir its now more than three months i am still waiting...
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Poonam Panda
from Mumbai, Maharashtra
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impromptu and delayed wheelchair service

Address:753004

This is in accordance to my journey with air india flight ai670, bbi-bom on 16-aug-2017 which is to depart now at 1615 hours. I am travelling with my both physically challenged parents, one with paralysis and other with osteoarthritis, hence had booked two wheelchair s in advance.
When i reached the airport and ask for the service, the attendants and supervisors sitting there didnt respond and were busy in their own talks.
Request...
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A
Ak7660
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo airlines check in baggage mishandling

Address:122002
Website:www.goindigo.in

I have booked indigo airlines flight pune to delhi on 25th of july 2017
Flight -6e-863 pnr no mivhme

I was assisted by indigo staff (Two girls) to get boarding pass through web check in at counter before indigo baggage scanner.

Was having a small duffel bag to register as check in luggage, went to indigo baggage scanning counter, scanned my bag, the person on duty tied blue tie on it and he asked labels...
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D
Dosapallyk
from Mumbai, Maharashtra
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fraud cabin crew job in spicejet

Address:Mumbai City, Maharashtra, 400029

Dear sir,
My name is krishna dosapally
I have call letter of spicejet offer for the post of cabin crew
Hr names is danish deshmukh and is mobile no [protected]
And i paid money to him by bank
I calling him but his mobile is switched off
I want my money back
Punished the cheater frauder
Airport authority must take some action while fraudest are coping their company symbol
Please...
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P
Pragya Goyal
from Kolkata, West Bengal
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Regarding security check in

Address:Kolkata, West Bengal

I booked a flight with indigo for 30th June 2017 from Kolkata to Indore via Raipur. Everyone knows that the boarding closes 25 mins before. But I got late a bit and the boarding was about to close. The indigo people told me to run to catch the flight. When I reached security check in, the police officer who checks our passes didn't let me go before others though other passengers gave me the way. He was constantly saying the be in line just...
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Address:New Delhi, Delhi, 110008

Dear sir/ma'am,

I booked my mother ticket for travel to singapore from delhi as i had stroke last month in singapore and was admitted to hospital. When i booked ticket i got confirmation and confirmed pnr from the airline. Now when my mother went to airport to jet airways counter 10 minutes before the flight time now they are saying that we can not give you confirm seat as flight is over booked. If flight is over booked in...
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Sundarraj Vasantha Kumar
from Chennai, Tamil Nadu
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Car towing vehicle of airport authority vehicle hit my car and worst behave by drivers

Address:Chennai, Tamil Nadu, 600027
Website:Airport authority india

On dated 15/06/17 at chennai airport around 11:30pm airport authority toeing vehicle hit my car and driver and co diver not even appolozise used unparlimentry words and escaped immediately. This type of incident we feel very worst that to still happening in international airports. Kindly take necessary action on appropriate drivers
Toe vehicle no tn22ab7103
Victim vehicle tn19l0805
Also attached photos...
+2 photos
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Shinjini Banerjee
from Kolkata, West Bengal
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Flight services

Address:700064
Website:Jet Airways

Today my elder brother mr. Soumya banerjee suffered due to non cooperation from the staff of jet airways in chatrapati shivaji international airport, domestic terminal 2. He had a connecting fligjt from mumbai to kolkata on jet airways at 8:15 am, he was travelling from johannesburg via mahe island (Seychelles) and was supposed to land in mumbai at 4:10 am. Unfortunately it got delayed by more than an hour. After landing he had to wait in...
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A
Arvind123456
from Asansol, West Bengal
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Exit

Address:Khordha, Odisha, 605001
Website:Consumercomplaints.in (bhubaneswar airport)

You should manage efficiently only, your works like exit by cars. There is jam, heavy jam, a defect on your part, for the cars to exit your car ticket gate in time,, and your people there are unnecessarily asking for money.

There is heavy jam, your people still demanding for money despite due to the delay caused due to jam, which should not occur..

Such probs and behaviour by guys not solicited.
Today...
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A
aravipv
from Bengaluru, Karnataka
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Cockroach in food served at Bhubaneswar airport

Address:Khordha, Odisha
Website:Its a snacks bar at Bhubaneswar Airport

On 2nd March 2017, during my travel from Bhubaneswar to Bangalore by 6E 3869, I had purchased "Chicken Biriyani" from Ayush Service Snax Bar located on the first floor. While eating the food, I found a dead cockroach in the Biriyani served. I had immediately written a complaint addressed to the Airport Manger and handed over to the in-charge/Manager of the snacks bar, as the boarding was announced. He assured to get the same registered and...
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U
Upasna Raul
from Rajkot, Gujarat
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Non cooperation by airport personnel at Bhubaneswar Airport

Address:Khordha, Odisha

Dear Sir,

This is to inform you that I, Upasna Raul, am travelling with my mother today at 16:30 pm to Delhi from Bhubaneshwar. As we were getting into the airport, there was a certain discrepancy in my mother's ticket. My mother was getting a little hyperactive and kept saying that they are responsible if we kiss the flight. I take responsibility for my mother. However, the personnel at the gate was rude and threatened my...
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Bhalchandra Autade
from Anand, Gujarat
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Theft by CSIF

Address:New Delhi, Delhi, 110003

I have traveled indigo from kathmandu.. New delhi... Pune on 2nd n 3rd may 2017.
I was returning from a tough everest base camp trek.

By mistake kept a power bank in checked baggage. Though i had checked in about 3 hours prior to the flight. I was informed just while boarding about it and i was offered no option to retrieve the item. I was asked to open the bag from security scanning area office prior to the loading...
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J
JJ Patnaik
from Mumbai, Maharashtra
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Charging of 55 rs for dropping at the airport.

Address:Khordha, Odisha, 751020

Yesterday (23/04/2017) i went to airport to drop my relative. As i know that we are charged 55 rs if we stay more then 5 min at the dropping bay. So we had only one language we could manage to drop and return to the exit in 2 min. But at the exit there a was a long queue and it took more then 10 min. So i raised my complaint to the person who was collecting money that i was at the exit before 5 min and due to the slow moving queue at the...
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