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Airports Authority of India Complaints & Reviews

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Last updated Dec 18, 2023
Complaints 308
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Ground Floor, C Block, Rajiv Gandhi Bhawan, Safdarjung Airport
New Delhi
New Delhi District
Delhi
India
110003

Airports Authority of India reviews & complaints page 9

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K
Karan Acharya 1995
from Raipur, Chhattisgarh
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I am complaining about that I am not getting refund of exams fees.

Website:AAI

I applied for for the post of junior assistance (Fire service) on aai website. During the time of payment total 4 times money deducted from my bank account but aai website shows that transaction failed. And after 4 times 5th time status showning transaction successful. And then i asked for refund of that rs. Which was deducted from my bank. I mailed to aai top management & helpdesk. No one is replying me....
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K
Karan Singh Sidhu
from Jalandhar, Punjab
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about faulty billing system at amritsar duty free

Address:160015

4 o[censored]s landed at amritsar airport on 2 jan 2019 from bkk, at around 2 pm from a spice jet flight, after getting our baggage in half hour v all decided to buy liquer from duty free shop. The billing system was not working asit took good 3 hours to get billing done. V were tired and frustated. The people concerned told our system is connected to aai network v are helpless and cannot do offline billing. Secondly v wanted to purchase blue label...
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P
Pavlina
from Hyderabad, Telangana
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freezing cold

Address:Hyderabad, Andhra Pradesh

Kindly arrange to see that the people coming to receive in wee hours are comfortable. You can experience freezing cold in the arrivals section even after paying entry fee. Can’t we provide secured shelter to the old & children visiting the airport. We can make rajiv gandhi international airport really proud to match international standards. Visitors o...
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M
Meenakshiburewar
from Mumbai, Maharashtra
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incorrect weighing of baggage at check in - jet airways

Traveling on 31st dec 2018 - jet airways - domestic travel - mumbai to nagpur
When the bags were weighed, the executive said that 3 kg is more and asked to remove some of the things. After few mins again weighed the same baggage, the same executive said 5.5 kg is more and i had to pay extra rs 2500.
I don’t think my baggage was more than the limit at all.

So i definitely think this is the jet airways is trying...
+1 photos
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V
Vijay Paranjape
from Bhopal, Madhya Pradesh
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loud music playing inside airport terminal building causing severe noise pollution

Address:Indore, Madhya Pradesh

On 29th december 2018 loud music is being played inside terminal building from 6.45 pm till writing of this complaint *causing severe noise polution and irritation to passengers* despite repeated complaints made using crpf intercom. Even crpf expressed their helplessness.
We told aai staff that we are unable to hear the announcement. But they are in their own world at the expense of passengers who pay their salary.
Is this...
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R
Rashmik02
from Khagaria, Bihar
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wifi facility at airport

Hello sir,
I want to raise a concern on wifi access process on indian airports. I came to india by virgin atlantic flight from usa to india via manchester on 18th dec 2018. I landed in mumbai at 2:30am. It was difficult to reach out to my family as airport wifi access requires local phone and one has to provide pin. I had usa number with usa sim. I didn’t had indian sim so was unable to get wifi. I request to update the policy so...
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S
samkhan9738
from Bengaluru, Karnataka
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about my refund of amount 16400

Hello sir This is sadath mohammed khan i have got a call from the recruiting office from the recruiter by name nisha she told On behalf of airport athourity of india they are hiring for the post of computer operator assistant manager and they conducted the rounds and took 16400 rupees in the name of suraj kumar as acountee and said they will send all the details through courier they have also sent intent of letter to me through specifying...
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N
nehathakur
from Indore, Madhya Pradesh
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baker street

Address:Indore, Madhya Pradesh, 452010

Today on 16 dec 2018 i ordered a masala tea of rs 105 at baker street outlet at arrival indore airport and he asked me to pay 145 rs then i saw on display he was adding 40 rs extra as add on coffee shot. When i asked him then he said it's for extra ginger that i didn't asked coz i ordered normal dip tea. They always add extra charges without asking the customer....
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R
Ravi Dhir
from Bargarh, Odisha
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entry ticket for vehicle at bhubaneswar airport

Address:Khordha, Odisha

Dear sir,

I would like to draw your attention towards the the entry ticket/timming for vehicle to pick and drop off family members.

Why entry ticket nowhere in other airports i have seen it i think it is first airport in india who is changing for it.
At bhubaneswar due to hockey match and other activities in city it is not possible to get out from airport in a very short period of time. This is extra...
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M
manishkumarshr
from Yaval, Maharashtra
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patna airport entry was denied 2 hours before flight time

Hello sir,

This is an unexpected and unpleasant experience which costed me a long time of bad health.

I was traveling to pune from patna on 9th dec 2018 by spicejet and the flight time was 9:55 am. I was traveling to catch my flight from raxaul (Around 200km from patna). I decided to took the night bus which reached patna before time and i was on the airport around 4am in the morning. It was freezing outside....
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Address:110037

Ram pal security guard at india delhi national airport was rude, not listening and when asked his supervisor he start pushing my parents and through them out in the cold. No human values. I tried to talk to him, he cut my phone. This is just ridiculous behavior.

We understand the security of the airport is very important, my mother was sick and they missed the flight because of his behavior. Indian airport security needs to...
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S
Sabu Thankappan
from Chennai, Tamil Nadu
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stolen money from wallet during security check up at kochi international airport

Respected sir,
I, sabu thankappan, a passenger travelled from kochi to hubli by using "indigo" airways on 05/12/18, (Today) with pnr no. Pfg1qz-6e7995, and also working as loco pilot passenger in hubli division of s. W railway.

After security check up between timing about 13:55 - 14:15 hrs, it was found that a rs 2000/ note - which was along with the other note was stolen from my pocket wallet.

When...
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S
Sbhaya
from Gajuwaka, Andhra Pradesh
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improper behaviour at security check at varanasi airport

I am travelling by spicejet flight on 30.11.2018 from varanasi airport. At the security check my handbag after scanning was found to contain metallic items (Which was detected on screen as spoon). I was asked to remove all metallic items specifically my jewellery box, mobiles, pens, one spoon that was found on manual search, in addition to my money bag. I was asked to keep these items loose on the tray which was again sent for scan. I do...
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R
r.dinesh Dany
from Chennai, Tamil Nadu
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fake airport job offer

Address:Chennai, Tamil Nadu, 600114

Hello sir/madam,
Yesterday (21/11/2018). I have received a job offer stating from airport authority of india. They offered me a job offer for ground staff supervisor and asked me send date of birth, qualification and e-mail id..
I sent them those to the given number.

[[that fake advertising sent me was below...

(Airport authority of india recruitment 2018-19 qualification 10th to graduates...
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E
Er Shailendra Sharma
from Bhusawal, Maharashtra
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taken money from me for job

Address:Pune, Maharashtra, 412207

Mera naam shailendra he mene ek paper me ad dekha airport per job ka mene unhe call kiya koi shubhangi ne phone uthaya or kaha ki aap apne document send kijiye shubangi ne mujhe kaha ki me aapke document aage forward karti hu waha se reply aata he to aapko call karti hu 2 din bad call aaya ki sir aapka selection ho gaya he aapko police verification k liye 1500 rs deposite karna honge mene kaha k madam iske alawa koi payment to jama to nahi...
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Address:Pune, Maharashtra, 411014
Website:OMEGA ENTERPRISES

On nov 11, around 12 am i arrived at pune airport to drop my sister. I saw 4 vehicles parked near pune airport luggage drop place (Which is a secluded place away from arrival-departure roadway). I parked my vehicle at the same place, took out the luggage and went 20 steps away to assist my sister with the luggage.

When i came back in about 3-4 mins. I saw 2 vehicle still at the same place, but only my vehicle which was an...
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Dear sir,

I strongly protest against the autrocious behaiviour of a security ground staff near terminal 1 departure of kolkata international airport on 10th nov'18 at 06:43am.

We had just boarded down from the taxi and it had been less than a minute when the security ground staff started shouting and using abusive language for releasing the taxi. We requested to alteast wait for a minute but the person won't...
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M
mdad27
from Kolkata, West Bengal
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not allowing to carry water bottle in jaipur airport

I was travelling from Udaipur to Kolkata on 20.1.2018 via jaipur. While security check in I was allowed to carry water in udaipur airport for taking flight for jaipur . In jaipur airport i need to do security check in for catching connecting kolkata flight in jaipur airport. At that time I was denied to carry water bottle with me in jaipur airport.

Why such discrimination. What is the exact rule? Whereas, I have seen many...
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M
MathewVA
from Cherthala, Kerala
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hiring

1st oct 2018!...[protected]... From this number i got a call (Said they are calling from hyderabad airport) asking me to pay "2000rs" for airport job registration (For confirmation) (Before i have sent them my documents and cv to their whatsapp number). And asked me to send the payment recipet, my address and pic to their whatsapp number. And they said in few days they'll send me the airport entry id card, which can be used for 15 days airport...
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C
Chandan Shahu
from Mumbai, Maharashtra
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airport authority of india ka fraud call aya tha

Address:Mumbai City, Maharashtra, 400095
Website:[email protected]

Hi, sir
My name is chandan shahu. They have make a call by saying that they are from airport authorities of india. They ask me for resume first. Ihave send my resume. After that they have mail by saying you are eligible for this post (Crew schedule coordinate). They have ask me for documents verification. And then they asking for money for rs2890. And ihave sumited my id card and marksheet. But this is totally fraud call....
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