[Resolved]  Airtel — Airtel network pretty bad in karapakkam

Address:Chennai, Tamil Nadu, 600096
Website:www.airtel.in

Hi team,
I work with a company called capgemini technologies ltd and this is situated in - "prestige cyber towers, no.117, rajiv gandhi salai, karapakkam, chennai – 600 096"

My mobile # [protected]
My data card # [protected]

Both of these works very slow because of network issue, the signal is very poor

Out office has about 4500 people working and they are forced to use vodafone or reliance as there network are better in this area then airtel

I took airtel as the place where i stay airtel has good network and dont face issue

Can you guys do some thing so you guys get more customers and also resolve my issue - in karapakkam

Thanks
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May 22, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Sagar,

This is with reference to your post, dated 18 April 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 21, 2017
Airtel Customer Care's response
Dear Sagar,

This is with reference to your post dated 18 April 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

Before making call I always get a kre announcement call, which last for 20 seconds. This is making me irritate as I already have internet plan.

Please make it stop on my Airtel number-[protected]
Airtel Customer Care's response, Apr 22, 2017
Verified Support
Dear Mr. Biyani,

This is with reference to your post dated 18 April 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtelpresence@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
[protected]... Is my no. I have recieved a message stating free 2.5 GB data and unlimited Talktime for 28 days... But had cheated us giving only 22 GB net... I have no source of talking to customer care...

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