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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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Airtel reviews & complaints page 351

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V
Vikramaditya Dubey
May 15, 2020
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I have applied for airtel xtream fiber connection... I submitted rs4434 for connection installation.. Later they informed me that connection is not feasible and i cannot transfer it anywhere... Then i discarded the connection.. And told them to refund my money.. They said money will be refunded in 1 week... Till now its more than 2 week and no money is refunded till now... Please take some suitable action against it

Daf no - [protected]
Payment txn id[protected]
Name - vikramaditya dubey
Phone no - [protected]
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    D
    Deep Singh Matharu
    from Nawanshahr, Punjab
    May 15, 2020
    Resolved
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    Resolved

    I want to change my airtel postpaid plan, i am being overly charged because of my plan. I am trying to change it for last few months, my airtel postpaid primary number is [protected] relationship number[protected] and under this three secondary numbers come i. E., [protected], [protected] & [protected]. My current plan is of rs. 499.00 plus 18% gst & the plan of each secondary number is rs. 249.00 plus 18% gst. The total monthly bill issued is of rs. 1470.28 included gst. This is a big amount.

    I tried to change my current postpaid plan to rs. 999.00 but it can't change. I tried to change a lot of time but it can't change. I don't know the reason behind this that why it is not change. I am not able to pay the amount of rs. 1470.28 every month.

    If possible change my plan asap to rs. 999.00, otherwise i will switch my network to jio.
    May 17, 2020
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
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      Kittu1569
      May 15, 2020
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      I had sent message to 51619 And It Gave Reply As
      You are not authorized to use Lapu Reversal service. Please contact to circle coordinator.
      So Can You Help Me In This PLEASE ?
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        O
        Omkar Khopade
        May 15, 2020
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        Address: Pune

        WRC [protected][protected] [protected]
        My brother had mistakenly recharge to the wrong number.
        Please recharge transfer from wrong number to correct number.
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          S
          sharmakk2020
          May 15, 2020
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          Incoming calls and sms are not available on my mobile since last 4 days. While dialing [protected] it says that it's an invalid number. However, outgoing calls are working satisfactory. Kindly look into the matter and resolve the issue as soon as possible or advice the alternate means on the alternate number [protected].
          Thank you
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            soug9999
            from Jabalpur, Madhya Pradesh
            May 15, 2020
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            Taking advantage of lockdown due to covid - 19 airtel is not discontinuing my connection whenever i call 121 there is no option to talk to support and cancel my connection i asked local airtel guy and he told me that he submitted but they are not accepting how am i supposed to cancel my connection each day my bill is increasing and even on airtel thanks app there is no option to deactivate my connection there also seriously airtel is trying to loot as much as possible from the consumer its been 5 days since i asked local airtel guy please help
            May 16, 2020
            Complaint marked as Resolved 
            I have to update therefor I complained with another subject
            Airtel customer support has been notified about the posted complaint.
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              R
              Richa Choudhary
              from Kolkata, West Bengal
              May 15, 2020
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              Address: Pune
              Website: Airtel.in

              I have been contacting airtel for severance of my connection of broadband services but they don't seem to be interested in disconnecting it. Then the lockdown happened and i kept mailing them to stop my services but to no avail. They kept billing it too. Now from april 15 onwards i have been getting 10-12 calls from the airtel call-centre for payment so that the service can be continued, and i have informed them everytime that i don't want to settle the account. I have received innumerable calls now and i am tired of their calls. Please help me settle the account. Airtel has billed me falsely and i don't want to pay something that i am not supposed to.
              Connection number[protected]_mh
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                A
                ananthanarayananseetharaman
                May 15, 2020
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                Address: palayamkottai, thimmarajapuram

                No net work coverage for the last 3 days please rectify at your earliest thanks
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                  R
                  Rahul Samudre
                  May 15, 2020
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                  I had done recharge on airtel prepaid no. [protected] of Rs 49 by airtel thanks app on 13 may 2020 with transaction id is[protected]. And money also deducted from account. But till now the balance not seen and the customer care no. also not working and airtel shop / distributer also not given any response on that. so take suitable action on it.
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                    R
                    Rahul Samudre
                    May 15, 2020
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                    I had done recharge of 49 on 13 may 2020 and tha trasaction Id is[protected] till balance not seen and also the money was deducted at same time. And near by airtel destributer not given any response.so please take any suitable action on it.
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                      S
                      sridurga kotnala
                      May 15, 2020
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                      Address: Hyderabad

                      I have recharged my mobile with prepaid amount 448 in www.airtel.in store on may 14th 2020. I have received a message recharge was unsuccessful but payment summary done with transaction. Till now i did not receive any balance message from airtel but my amount got deducted from my account. I request you to go through this and resolve my problem soon.

                      With regards,
                      Sri durga
                      Airtel customer support has been notified about the posted complaint.
                      yes and not response to customer
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                        V
                        Vivek Kumar Ray (SAD-PUR)
                        May 14, 2020
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                        Dear team,

                        I have a postpaid number [protected] of airtel.
                        And i was using rs 399 plan.
                        Recently my this month bill plan is showing rs 706.82 pending for payment.
                        I have neither changed my plan nor acceded my call and data limits.
                        I think rs 499 plan has been activated for my number. But in my airtel app rs 399 is showing as my default plan.
                        After seeing sudden increase in my charges, i have logged a complaint for bill charges clarification but still request ia pending. Screenahot attched.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          sjith
                          May 14, 2020
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                          Address: ISHA GAYATRI, C-403, GERUGAMBAKKAM MAIN ROAD

                          Dear sir/ madam,
                          This is shyamjith, staying at kolappakkam, porur, chennai. And my fixed line no is [protected]. Before covid 19 problem starts (March 18th) i have traveled down to my hometown because my mother-in-law had a stock.
                          So from 18th onward i was not using the airtel broadband net service. Also i have intimated (April 8th) aitel to cancel (Disconnect) my broadband service. But from their side they didnt take any action. Also my bill was 943/- become 2003/- now they send me the 3rd month bill which is generated 3, 064.22/-
                          I request you take an action against this. Also let me pay the minimum amount of 943/-
                          Thanking you
                          Shyamjith pp
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
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                            P
                            Pawansainibagar11
                            May 15, 2020
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                            Address: Ashok Nagar bagar jhunjhunu rajasthan

                            Your Mobile number [protected]

                            Wrong mobile number. [protected]

                            Amount. 79

                            Transaction ID 20200514224525537056460130938311
                            May 15, 2020
                            Updated by Pawansainibagar11
                            Sms in my phone of recharge

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                              A
                              Arun Radan
                              May 14, 2020
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                              [protected]
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                                L
                                lammi Lyng
                                May 14, 2020
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                                Address: The address has been attached below

                                Airtel — fraudulent recharged

                                1 review
                                Airtel payment bank lt haryana, india
                                Lammi m lynz on apr 18, 2020
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                                I have recharged my airtel dth account no.[protected] on the 17/04/2020 from my airtel app, when the details bills is shown it is shock to see that i have recharged as appears in the bill that the account no. Was different [protected], i think this is a fraud and the amount has already debited from my account and also please find herewith the attachment for your reference.
                                I have also send the complaint to airtel customer but no action has been taken till day
                                Airtel customer support has been notified about the posted complaint.
                                Jul 26, 2020
                                Updated by lammi Lyng
                                No action has been taken till date and no response from airtel
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                                  R
                                  ritikverma25
                                  May 14, 2020
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                                  I have done mobile data recharge of Rs98/-, from which I should get 12gb of data for 28 days, but Data balance is not reflected in my account and I am not able to use internet service. Please resolve this issue ASAP.
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                                    K
                                    karthic01756710
                                    May 14, 2020
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                                    Hi, Â
                                      i’m karthick, using airtel for years! Recently i recharged for 449rs but according to the plan i was supposed to get 2gb per day  but in airtel thanks app it shows 1.5 gb per day, i need this issue to be resolved on priority basis. Or else i will have to disconnect airtel services. Even i tried dropping an email to [protected]@in. Airtel.com , but no response from them. I need the missed out data to be reflected in my account.

                                    Mobile number - [protected]
                                    Airtel customer support has been notified about the posted complaint.
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                                      A
                                      anchal.26
                                      from New Delhi, Delhi
                                      May 14, 2020
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                                      I have made advance payment for installing broadband connection, although despite calling the representative multiple times airtel is not giving any response. That person who was handling my request is not even bothered about picking up the call. Not sure what kind of service airtel is providing.

                                      Before making the payment the guy was very active and told us as soon as we make the payment next day only installation will be done. But as soon as i made it he is not even bothered. I called customer care also but no resolution yet.

                                      With the on-going situation it is very difficult to manage without broadband. And if they can't meet their timelines then why are they giving false hopes. It is very frustrating and unprofessional.
                                      Airtel customer support has been notified about the posted complaint.
                                      May 14, 2020
                                      Updated by anchal.26
                                      After calling multiple times to customer care, they are sharing the contact number of the same person who is not even bothered about picking up my call to update.
                                      And interestingly if i call from a different number he immediately picks up the call and giving some lame excuses(just because now he has to answer).
                                      Now do i need to buy multiple SIMs also to get a broadband connection. Is this Airtel's new sales strategy?

                                      Can someone pls. Expedite this. I can share the Name and Number of that Airtel Person.
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                                        E
                                        ecampus srms
                                        May 14, 2020
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                                        Address: Vill-Chailahi,Post-Gulra Tahsil-Bhinga, District -Shravasti

                                        In my native place there is an airtel mobile tower but more often it's disrupted. Network issues are common here. I have to do lots of work and for that internet connectivity is must. But having tower itself in the village there is network halts on regular basis. Please solve it as soon as possible
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