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Airtel Complaints & Reviews

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Updated: Nov 1, 2026
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A
anuvinu123
Jul 9, 2020
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The concerned official,
I have applied for a new airtel dth connection on july 8 2020 and today the executives from airtel has refused to provide the connection. The reason they mention is that there is a problem with local dth service providers.
There is an old airtel dth connection at the same location and almost all houses in the neighbourhood have various other private dth connections such as videocon, tata sky and including airtel.
I have mentioned all this and even escalated the issue to the airtel nodal office in bangalore, but rather than providing a solution, they have outright denied my connection request.
Request trai to intervene and help provide a solution and strict action be taken against airtel.
Regards,
Vinod kumar
Jul 17, 2020
Complaint marked as Resolved 
Post raising this complaint, airtel has contacted and agreed to provide DTH service upon the condition that I agree to pay an extra ₹250 for a private technician and to pick up the technician from a a little distance. All the above mentioned conditions was agreed my me even before, but they still had refused, but now post this complaint raised, they have come and installed DTH and provided service. Thanks for the timely intervention. A suggestion, kindly do investigate this problem with local DTH providers who neither provide reliable service nor do they allow other dth services.
Airtel customer support has been notified about the posted complaint.
Thank you for the intervention. Airtel has provided the service and installed DTH yesterday 16 July 2020.
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    M
    monipadma
    from Kolkata, West Bengal
    Jul 9, 2020
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    Address: BHARATI AIRTEL, NEW DELDHI

    The hotspot device with connectivity was taken from airtel own retail shop at belgharia, north 24 parganas, west b3engal on 05.08.2019. It has a warranty period of 12 months which is expairing on 04.08.2020. From 28.06.2020 the device is not working. I made a complaint to airtel through customer care on 01.07.2020 vide complaint reference[protected] for resolving the issue. I did not get any reasonable reply for replacement of the machine. After my call again to airtel customer care i have got an sms that "your complaint has been resolved at your satisfaction. It is a postpaid connectivity, and the company is sending monthly bill without ressolving the problem . Company is taking monthly bill from me without enabling me to use it, by not resolving it. Need strong action against the company.
    Airtel customer support has been notified about the posted complaint.
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      Raj Pintu Kumar
      from Indirapuram, Uttar Pradesh
      Jul 9, 2020
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      Using airtel network since last 10 years, the network in my area since last 10 -12 months is really pathetic.net work always zero. No calling network, dont have call frome three month but paying every month around 900 ruppes. It is same as 2g internet connection before.. And we paying bill every month. But you are taking the money and not giving the service. The internet runs only at from kilometer from my residence that it is pathetic.
      Area: 21 floor cloud 9 residency ahinsha kahand -2 indirapuram ghaziabad uttar prades 201014
      The network is so bad that for registering this complain i am sending massage from one month port to another service provider but he did not give upc code. Please take legal action for this type attitude
      Thanks
      Airtel customer support has been notified about the posted complaint.
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        G
        Grands kitchen
        Jul 9, 2020
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        Address: 39,veereyam palayam,kalapatti,coimbatore
        Website: airtel.com

        Iam want delete my aitel account plzz help mee
        Airtel customer support has been notified about the posted complaint.
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          A
          Arbind21
          Jul 9, 2020
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          Recently i started receiving fraudulent call from this number (Which is given in subject) saying that i've won
          Rs. 1250000 and a car and was asking for bank account. Plz punish these type of people 😡 who are misleading people and trying to steal their hard earned money.
          Airtel customer support has been notified about the posted complaint.
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            M
            Mano.cjfabrics
            Jul 9, 2020
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            I recharged my airtel prepaid # [protected]
            On 8/7/2020.
            Amount also debited from bank account.
            But still it is not recharged.
            Please do the needful
            Airtel customer support has been notified about the posted complaint.
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              A
              Ankit Hangloo
              Jul 8, 2020
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              To,
              The executive engineer
              Jammu, j&k.

              Subject: - completion of electrical cabling, remove of old wiring on poles and replacement of circuit as well as fuse system at the sight of transformer.

              Respected sir,
              We the residents of laxmi-vihar, tomal colony, bohri want to draw kind attention towards our suffering which we are facing in this hot season that power supply is oftenly cut in our area due to faults which are occurring during the wind & rain. As electrical cabling laid is incomplete in our area as well as old wiring has not been removed till date.
              The shape of the circuit, as well as the fuse system at the sight of the transformer, is in the worst condition to see which has not been replaced for many years.
              Now, it is requested to you sir that keeping in view the above facts our problems may be given first preference in earnest so that we may have a sigh of relief.
              Thanking you, sir.
              Yours sincerely
              Airtel customer support has been notified about the posted complaint.
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                Arfaarhaan
                Jul 8, 2020
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                Address: H .no 5-4-193,khazi pura jagtial Dist JAGTIAL 505327

                I lost my mobile, , my mobile number is [protected]
                Airtel customer support has been notified about the posted complaint.
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                  Š
                  Šhìmøñ
                  Jul 8, 2020
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                  I did the payment of my airtel postpaid plan of rs1199 and still my services are discontinued.
                  I call customer care they said that they did not get any payment from my side. She said if payment done from.my side then the services will be resume in 2 working days .. why ..??
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sharada K
                    Jul 8, 2020
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                    Address: 402, PRAKRUTHI LAKE VIEW APARTMENT, RAJARAJESHWARI MAGAR

                    I had applied for new connection on 22/06/2020. While filling CAF application form (by AIRTEL EXECUTIVE), once it failed, second time it was successful, but twice money got deducted from my account and credited to AIRTEL account. so twice I paid the money of Rs. 2828/-+2828/- totally Rs.5656/-. Executive insisted money will be refunded. Later due to non availability of DP in my apartment airtel technician cancelled the application. So I complained to airtel customer care, they refunded only Rs. 2828/-. Still one more payment of Rs. 2828/- is pending from AIRTEL end. Check the information of my case and refund the money.

                    Registered mobile number: [protected]
                    Customer: SHARADADEVI KAGANURMATH
                    Application No: [protected]
                    Amount paid - Rs. 2828/- txn id: 62224091
                    Amount paid - Rs. 2828/- txn id: 62220085
                    Refund my money
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Abhinavdixit
                      from Noida, Uttar Pradesh
                      Jul 8, 2020
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                      Hi,
                      I am leaving my flat next week so send someone on coming sunday (12/07/2020) to disconnect the broadband connection [protected]. My address is:
                      A-204 snehkunj apartments c-blocknoida sector-62, g. B. Nagar-201309tot mall road near fortis hospital
                      If no one will come before 15/07/2020 then after that i will leave my flat because i am a tenant and after that you will not get anyone there for the disconnection.
                      Airtel customer support has been notified about the posted complaint.
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                        S
                        Sujay Sekar
                        Jul 8, 2020
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                        Address: Bharti Airtel

                        I had ordered a new airtel fiber broadband connection on 8th June, paid and the connection was given on the same day. However the technician who came for installation informed me that the port isnt enabled and it will take 2-3 hours for activation. Since then i have been relentlessly following up with Airtel Customer Care and through other channels such as Twitter and Facebook but no one responded. On 21st June they had finally pointed out that connection to my area is not feasible and hence they are initiating a refund which will be processed in 7 working days. After the end of 7th working day, on my email i received a response that it will be processed within 8-12 working days. Today being the 13th working day, i havent received my refund yet and there is no communication from Airtel's Side. Please intervene and arrange for a quick resolution

                        Name: Sujay Sekar
                        Ph No: [protected]
                        Date of transaction: 08-June-2020
                        Transaction Id:[protected]
                        Amount: Rs 3536
                        Oct 27, 2020
                        Complaint marked as Resolved 
                        Amount was refunded
                        Airtel customer support has been notified about the posted complaint.
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                          Biswajit Malick
                          Jul 8, 2020
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                          First of network is too poor and secondly there is theft of by airtel, without download ing anything 1.5 gb data are being daily vanished in few hours.
                          U an thinking if porting to other network
                          Airtel customer support has been notified about the posted complaint.
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                            S
                            saif ul alam Choudhory
                            from Kolhapur, Maharashtra
                            Jul 8, 2020
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                            Address: Pan india

                            Using airtel network since last 2 years, the network in my area since last 4-5 months is really pathetic. It is same as 2g internet connection before. We have 5 airtel connection in my family. And we all recharge with 700 inr/every three month. But you are taking the money and not giving the service. The internet runs only at night from 1am to hardly 7 am after that it is pathetic.
                            Area: dhirenpara, d k path, fatasil ambari, guwahati-781025 (Assam).
                            The network is so bad that for registering this complain i am using jio network as airtel could not open thos page.
                            I know i will not get solution, but will port all the network to jio soon if the same continues. And will encourage people to do the same.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              ShubhamK0612
                              Jul 8, 2020
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                              Address: Nehru Nagar, bhopal

                              I currently have plan of rs 699 which just offers 40mbps 105gb of high speed data. which get used pretty easily by me.I want to change my plan to rs399 which offers 8mbps speed with unlimited data. I kept on asking to change my plan to rs399 but still no change in plan its been 6 month.
                              please change my plan or I have attached the screenshot of other connection which is in my office.
                              Airtel customer support has been notified about the posted complaint.
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                                Si Yad
                                Jul 8, 2020
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                                [protected]
                                Airtel customer support has been notified about the posted complaint.
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                                  S
                                  Suanhoih
                                  Jul 8, 2020
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                                  I have recharged mobile number [protected] through yono lite sbi banking for rs. 399 on 26/06/2020.
                                  Bank transaction was completed successfully but the mobile is not recharged.
                                  Please refund the debited amount of rs. 399.

                                  Thanking you,
                                  Suanhoih.
                                  Airtel customer support has been notified about the posted complaint.
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                                    C
                                    Chavva Sobharani
                                    Jul 8, 2020
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                                    I have recharged for my postpaid number [protected] on 06/07/2020,
                                    Txt id: [protected] now my airtel services have been stopped please resolve my issue. Thanks
                                    Airtel customer support has been notified about the posted complaint.
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                                      Priya Ashnadi
                                      Jul 8, 2020
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                                      Address: Mumbai

                                      This is regarding my number[protected]. Which i am using since 2016 for just banking purpose as it's under my father in law's name which has been transferred without my consent to an other person.

                                      I came to know when i have visited to the hypercity store to reactivate the number where i have found a negitive response from the store that they can not allot me the number. I have explained to them that the same incident was occured in 2017 also.

                                      As been loyal to the company without switching to the network this what's the response i get.

                                      And how can any one claim that he is the owner after 5year.

                                      This indicates that our numbers are not secure. Kindly help for the same to get my number reactivate.
                                      Airtel customer support has been notified about the posted complaint.
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                                        I have port my two numbers from idea to airtel but not able to do tele verification call to star the services. My both the numbers are not working at the moment and hence become handicapped. Kindly resolve tjis issue immediately.
                                        Airtel customer support has been notified about the posted complaint.
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