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Airtel Complaints & Reviews

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Last updated May 2, 2024
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Airtel reviews & complaints page 353

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So i was offered a data pack of RS 249(now Rs 298) with REDMI Note 8 Pro which packs 4GB of daily data. For the first Month the data pack worth recharging but from the next month only 2GB was working with decent speed and the rest of the data (2GB)
Was downgraded with the speed of only 64KBPS
I called the Airtel customer care seriver every month for about 30-40 times but every time they give some useless tips that doesn't work,...
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V
Vinay Kuhar
Jul 27, 2023
This thread was updated on Jul 27, 2023
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airtel xstream

My Airtel setup box ID is [protected].
I took airtel xstream connection in March 2020 at house no. 20, Minar Road, Karnal. Before and at the time of installation I was told by the representatives that I am entitled to Zee5 app for free for one year. However no such service has been given. Customer care team is least helpful. Either they do not receive the call or they tell that senior/boss will talk. Then they make us to wait for 20-30...
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M
Milisingh
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recharge not got

Right now 22 april i have done recharge of 180 the amount is deducated but i did not got any messages of recharge not even internet is working these happens earlier also.
What is these?...
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Ello this is to bring to your notice. That online recharge remitted amount is not updated in spite of getting message from airtel portal that payment successful. On attempting to use the phone for calling desired numbers the prompt from airtel server is "your call cannot be processed as there is no sufficient balance balance in credit.. The mobile no in question is [protected] of ap and telangana circle./ an amount of rs! 49 was remitted through...
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A
Ajay rajput0001
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signal stop working suddenly

Respected sir,
My sim stop working suddenly while using mobile. I have reinserted sim several times and tried to insert sim in other mobile but showing no signal. I thought it's network issue in the area so i spoke to my neighbour about the network problem but he told he is recieving full network. I'm not able to communicate with airtel customer care on 121 or 111 both number are showing wrong. I have raised a mail on mail id [protected]@ng....
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S
Siyad Mohammed Kunju
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airtel amount deducted but recharge failed

I tried to recharge my data pack yesterday (21/04/2020) but the recharge failed and the amount was deducted. Until now, the recharge hasn't been successful. I tried contacting the Airtel customer care services but there was no response. Kindly resolve this issue as soon as possible....
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I had never faced such type of problem ever from last two days my Airtel sim is showing no service and emergency call only I can't even call the customer service care 121 nor 198 to sort out or make a conversation to sort out the problem I request to fix the problem ASAP or give some helpful suggestions to fix it....
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J
joys chandran
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recharge failed but amount debited

I am recharge my Airtel number [protected] through Netbanking on 22 April 2020 of rupees 98 . Recharge failure but amount debited my account. Please recover soon as possible

Thank you...
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Raised a complaint on 18th with broadband not working. The resolution time was 22nd on the call. I get a message the next day which is 19th that the engineer visit will visit. This did not happen until eod even after call follow ups.

I waited until today 22nd considering the pandemic to get another message that it is delayed until 29th. Is this a joke? They don't realize that i won't be getting paid if my internet is not working....
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My no is [protected] and address is c-65 anand vihar delhi-92. On 26-3-20, i charged my phone with rs79/- and without making any calls, it was indicated that i have no balance. I again charged with rs79/- again on 28-3-20 but still i could not make any calls. Several times i tried to contact 121 customer care but this is not available. Thus rs158/- is deposited without any calls being made. I fear to deposit more as i will loose money without...
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Yesterday on 21 april 2020 i have made recharge on rs 449 for my prepaid airtel number through airtel app by using my icic card however the transaction got failed but money deducted from my bank account....
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I had paid my airtel broadband bill payment online via the airtel thanks app.
The payment was done and ₹707 were debited from my bank account.
Now into the airtel thanks app i got the bill for the payment but my internet balance is still zero even after full payment.
I had tried to contact all the airtel customer care numbers but there was no response from there. Further i get messeges of downloading some further useless...
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B
Bolo Das
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no company

Address:assam, dist.bongaigaon

I just connect the hostport...
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Address:Vill Pali Post Pali

Sir i want to recharge my number then i proceed with airtel bank and debit card of central bank of india. I got otp and i proceed then my balance total of rs548 debited from my debit card and recharge was not done. Then i waited for 24 hour and it does not help me.
Then i contact with airtel customer card but they does not respond anything yet and i also contact with central bank of india authority they also do not pickup the call...
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M
Manish Khadse
from Mumbai, Maharashtra
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sim not working, airtel prepaid

On 21 st april 2020, while my working sim was still in my phone, early morning, the sim is not getting recognised. My mobile prepaid number is [protected]. As a result all my outgoing and incoming calls and data cannot access. I am not getting my bank otp etc..
As a result cannot call 121 or 198. Tried calling through other phone, but then there is no option to speak to customer care executive.
Kindly look into the matter urgently.br...
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R
Ravindra Malhotra
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recharge done but service not resumed yet.

I have recharged my airtel dth account but service is not yet resumed....
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O
OP_Superman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel broadband online payment deducted from my account and the payment was failed

Address:Shimoga

I wanted to have Airtel broadband connection so I contacted Airtel executive and the executive came to my place to fill online form, after filling all the information i got a message form 121 for online payment however I made a payment of 4, 128 and the amount has been deducted from my account and payment was failed...
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Address:BANKURA, WEST BENGAL

I make recharge my sim card with Rs. 48 for 3 GB internet service on 21.04.2020. My mobile no is [protected]. But unfortunately the recharge facility is not provide. But Rs. 48 has been cut from my account. Transaction reference no. is IHM5476047
Please give me 3 GB internet to my mobile no or refund Rs. 48....
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S
senthilkumar balakrishnan
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recharge initiated but didn't receive the confirmation

On 17 the april 2020 made an online recharge of rs 49 each for my numbers [protected] and [protected] through upi payment

I received the recharge initiated message but not confirmed till date and the money has been deducted.

Am not able to reach their customer care also due to covid19.

Please take action asap

Thanks

Senthilkumar balakrishnan...
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Since today afternoon, i am getting 'network busy' error while making calls and then it gets disconnected. Others trying to call me are getting error that my phone is switched off or out of network.

Please help as i am unable to make or receive calls. Tried switch off, switch on, reboot. Tried manually selecting mobile network. I can see full network in the network bar, also getting data service but unable to make or receive...
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