[Resolved] Airtel — Online recharge failed but amount deducted | |||
I have recharged my mobile number [protected] through net banking for Rs. 2000 on 4th April 2017 and received an SMS with Transaction reference [protected] and airtel1/del/prepaid txn#[protected] of Rs. 200. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account. regards Samuel Was this information helpful? | |||
Jun 3, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 04, 2017 Airtel Customer Care's response Dear Samuel, This is with reference to your post, dated 04 April 2017. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bharti airtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 03, 2017 Airtel Customer Care's response Dear Samuel, This is with reference to your post dated 4 May 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 68 Comments | |||
Comments
I try to pay my airtel dth recharge using airtel thanks wallet, amount debited my sbi bank account, but not added my airtel payment bank wallet...
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My mobile number [protected] recharge 172 Rsnet pack my amount is debited from my bank account on 26 NPV 2021 but recharge not done. I had txn id[protected]. Please resolve my issue.
Hello,
I recharged my broadband connection for 1769 on 22 dec. Its showed payment successful and also the amount is deducted from upi(paytm) and it has transaction history too in the airtel Thanks app but in the section of landline it don't show any transaction and neither the recharge has been updated. I reached out to customers care and they sad sometime it takes 2 days to update payments.
I would like to say is this the service like Airtel brands are providing if my payment is taking 2 days why should i pay online in 2 days i will afford to go and come 2 Times to gave you cash.
Understand the meaning of service.
Upi is for instant transaction and not a single person with cheapest devices receive and confirm transaction after 2 days remember not a single time it happened.
I recharged my broadband connection for 1769 on 22 dec. Its showed payment successful and also the amount is deducted from upi(paytm) and it has transaction history too in the airtel Thanks app but in the section of landline it don't show any transaction and neither the recharge has been updated. I reached out to customers care and they sad sometime it takes 2 days to update payments.
I would like to say is this the service like Airtel brands are providing if my payment is taking 2 days why should i pay online in 2 days i will afford to go and come 2 Times to gave you cash.
Understand the meaning of service.
Upi is for instant transaction and not a single person with cheapest devices receive and confirm transaction after 2 days remember not a single time it happened.
Hello,
I recharged my broadband connection for 1769 on 22 dec. Its showed payment successful and also the amount is deducted from upi(paytm) and it has transaction history too in the airtel Thanks app but in the section of landline it don't show any transaction and neither the recharge has been updated. I reached out to customers care and they sad sometime it takes 2 days to update payments.
I would like to say is this the service like Airtel brands are providing if my payment is taking 2 days why should i pay online in 2 days i will afford to go and come 2 Times to gave you cash.
Understand the meaning of service.
Upi is for instant transaction and not a single person with cheapest devices receive and confirm transaction after 2 days remember not a single time it happened.
I recharged my broadband connection for 1769 on 22 dec. Its showed payment successful and also the amount is deducted from upi(paytm) and it has transaction history too in the airtel Thanks app but in the section of landline it don't show any transaction and neither the recharge has been updated. I reached out to customers care and they sad sometime it takes 2 days to update payments.
I would like to say is this the service like Airtel brands are providing if my payment is taking 2 days why should i pay online in 2 days i will afford to go and come 2 Times to gave you cash.
Understand the meaning of service.
Upi is for instant transaction and not a single person with cheapest devices receive and confirm transaction after 2 days remember not a single time it happened.
I have recharged my mobile number [protected] through net banking for Rs. 1799 on 4th July 2022 at about 12:10 PM. Bank transaction was also completed successfully and the amount has been debited from my bank account but my mobile is not recharged till 6:50 PM. I have received a message “Please wait for 2 Hrs for your payment status…”at 1:46 PM but till now I did not received any message about payment and got no message regarding the recharge. Please settle my problem as soon as possible.
Regards
Jahiruddin
Order Id:[protected]
E-mail: jahir.[protected]@gmail.com
Regards
Jahiruddin
Order Id:[protected]
E-mail: jahir.[protected]@gmail.com
I have recharged my mobile number [protected] through net banking for Rs. 1799 on 4th July 2022 at about 12:10 PM. Bank transaction was also completed successfully and the amount has been debited from my bank account but my mobile is not recharged till 6:50 PM. I have received a message “Please wait for 2 Hrs for your payment status…”at 1:46 PM but till now I did not received any message about payment and got no message regarding the recharge. Please settle my problem as soon as possible.
Regards
Jahiruddin
Order Id:[protected]
Regards
Jahiruddin
Order Id:[protected]
I recharged the 666 plan by using my Amazon pay balance but it failed and still not refunded
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