Amaron Complaints & Reviews

I have purchase the amaron battery for my tata indigo car which is used for domestic purpose on[protected], from janatha battery situated at yousufguda near allahabad bank, hyderabad

From the date of purchase the battery is irritating me a lot, when i logged a complain with amaron customer care, they send the executive to check the battery, the executive told us that he will take away the battery for checking and wil get back...

I have amaron bike battery, which in warranty. Now my battery is giving problem so went to amaron service center they asked me for warranty card but i lost my warranty card.
So they said warranty card is compulsory.
Its real very bad experience with amron.

Amron have to give some back-up records for customers, if bymistake they lost their warranty card....

I purchased amron battery for scooty alpha yamaha may 2016. This time battery is not working. My bill and warranty card misplace. Dealer says without warranty card i can not change your battery. Battery make 2016 year please my solve my problem. Please tell me how. Arun gupta my mobile no. Is [protected] hisar haryana. My email address is [protected]@gmail.com...

To.

The General Manager
Amaron batteries

Sir,


Sub: Explode/Blast of Amaron battery -Reg

Adverting to the above cited subject, Marine Fisheries Research and Information Centre, Ankola, Karnataka, India have purchased the amaron battery it is one of the world largest battery manufacturer company. The serial no. of the battery[protected], 80 AH, 12 Volt capacity...

my battery warranty card was lost, and my battery is not working,they ask me for warranty card, than they reples my battery.
ok, tell me now what can i do for this?...

One month before I have registered complaint that my battery is not working, but there is no response. Even I had made several call each & every time I was told to wait.
It has been now very frustating to wait because I went to dealer (Ghaziabad, GT Road, near Pawan Cinema)many times but response was same.

I think I should go to consumer court & fir a case....

I had purchased Amaron Amar Raja 2 wheeler battery for my bike on 09/01/2023. While purchasing I was told that the battery is protected by 2 years of warranty, which means it will be replaced by the company if it fails to work within 2 years of date of purchase. The battery stopped working since end of October this year. So I went to garage and told him about it. At first he started refusing saying that the company says 2 years while selling but doesn't replaces the battery after 18 months. And at first told me to contact the company on my own and get a replacement but after a lot of arguments he took my battery on 05/11/2024 and said he will send to the company for replacement. And told me to be back by 12/12/2024 for the new one. After wasting several he gave me back the same old battery saying that the company didn't replace the battery instead they have given the same old one back. So if you want a new one, you need to buy it. So, how is 2 years of warranty equal to 18 months only ? How is it not 24 months ? And if that is the case then why during sale the garage and the company says 2 years of replacement ? Now since only few days are left I cannot even go to the company directly. How is this not fraudulent advertisement ? I m attaching the photo I took of the warranty card while I gave the card and the battery to the garage owner. The date can be clearly seen on it.

**Date:** 04 September 2024

**Subject:** Complaint Regarding Defective Battery and Withholding of Warranty Card by Triveni Enterprises, Nagpur

Dear Sir/Madam,

I, Tanvi Shende, am writing to formally lodge a complaint against Triveni Enterprises, located near Hanuman Mandir, Papa Patel Complex, Wadi, Nagpur-440023, concerning a highly unsatisfactory and troubling experience I have had in relation to a battery purchase.

On 08 January 2024, I purchased an Amron Pro Bike Rider Battery (Model: ABR-PR-APBTZ5L, Battery Number: BAF0401Y104671) from the mentioned Triveni Enterprises. The shop owner assured me that the battery was covered by a 2-year replacement warranty and that any issues within this period would result in a new packed battery being provided.

However, after only 7 months, the battery started malfunctioning. On 16 August 2024, I visited Triveni Enterprises to claim a replacement under the warranty. Instead of replacing the battery on the spot as promised, the shopkeeper took the battery and issued a handwritten receipt, marked as a "Service Battery, " stating that it would be sent to the Amron Battery company. He then replaced my battery with an old one in my two-wheeler (Hero Destiny) and assured me that he would call me when the replacement battery arrived.

On 04 September 2024, I was contacted by Triveni Enterprises to collect my battery. Upon my arrival, the shopkeeper attempted to hand me an old battery, claiming it was new, which I recognized as false. When I requested a sealed new battery, as per the warranty terms, the shopkeeper rudely refused and escalated the situation into a quarrel, involving other individuals in the shop.

After further confrontation, the shopkeeper eventually handed over the battery to me but is now withholding the battery warranty card, stating that he will only return it if I replace the battery with him. This is not only unfair but also a direct violation of the warranty agreement and my consumer rights.

I find this behavior unacceptable and unprofessional. The shopkeeper's actions not only breach the terms of the warranty but also subject me to undue stress and inconvenience. I am now left without my warranty card, which is vital for any future claims, unless I comply with his unreasonable demands.

I am attaching all relevant documents, including the original purchase receipt, the warranty card (when it was in my possession), and the service receipt, for your reference. I request your immediate intervention to ensure that my warranty card is returned and that appropriate action is taken against Triveni Enterprises for this misconduct.

I am also filing a complaint with the local police station regarding the shopkeeper's behavior and the withholding of my warranty card.

Thank you for your prompt attention to this matter. I look forward to your swift response and resolution.

Yours sincerely,

**Tanvi Shende**

Mobile: [protected]

I have purchased 3 batteries but 2 batteries are low back up

Hi Team,

After Installation battery/inverter is not working properly. It is been 15 days but no one came to our house and fixed the issue.

Please try to take it serious and fix the issue.

contact number: [protected]

Dear All,

We've replaced car battery with Amaron and after 1.5 years car battery was having issue and under warranty. We have called up customer support after 3 days technician took the battery and confirmed it was a battery issue and battery will be replaced with the resolution time of 24 hours. He is not picking up the call since then and responding only when customer center number calls up to the technician and informs it will be done in 10 mins. It's been 4 days still no resolution.

Complaint Date: 15th March 2024
Amaron SR Number: [protected]
Technician/Engineer Number: +91-[protected] / [protected]
Location: HSR Layout, Bangalore

Dear Sir,
My Amaron battery was changed at (Annai Amaron battery (service) PANRUTI dealer)around 9.00 PM. It has warranty that is why it has been changed After fitting the battery in my wago bike, first it was started, then my bike was not started. I asked to check the battery. The person who worked in the Annai Amaron service, damaged my bike and abused me with vulgar words. He doesn't know how to behave with the customer.The bike was not started, So I came out of the Annai battery Service without starting the bike. I pushed the bike for 2 Kilometers around 9 .30 pm. I suffered a lot. I informed the same to Amaron customer care. So I request you to tell Annai Amaron panruti dealer not to indulge in these activities. I have already bought two car batteries from the same Annai Amaron service(mobile-[protected]). Here after I won't get Amaron batteries because of this incident.

I bought new car battery for my car on 18/01/2024. The new car battery was defective and not working properly. The dealer denied to replace the battery as it is in warranty period.
Copy of the Invoice as well as product id attached.
Kindly do needful.

Battery is not working, as I purchased battery for my bike 14.07.2023 and last 30 days it's not working.

Hemlata
[protected]

Poor service support from Amaron India. Have raised multiple complaints through customer support. Only SR request is getting raised and no one from Amaron comes to check the issues. Recent SR no is #JS23A00009128

Dear team,

My car battery is dead,
Your distributor not any detail send me
Plz change my car battery on as soon as possible.
Thanks
Mob- [protected]

Amaron has the worst customer service
and its intention to cheat its customers
i bought amaron battery last 3 months ago
they have not given bill and they gave warranty card and the battery died in 3 months i lost warrenty and they are not replacing it
this is the worst behaviour kindly donot use Amaron
it is a cheating company

Inverter and 150ah bettery use 17 minute only run

I was raised complaint on 6th July 23 but yet to be resolved the problems as of now
Also informed to your team we will be gone for consumer court

Regards

Sir, I am Nabin Gope from Rourkela, Odisha-769012... I have some grievance related to Amaron Battery ...in this regard I mailed to your customer care mail ID..but no response received from your side...it is requested to look into the matter for resolved my problem...my contact details are as under:
Mob:[protected]/[protected]
Mail: [protected]@gmail.com