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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 1631
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Amul / GCMMF reviews & complaints page 3

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S
sbhaveshk
from Ahmedabad, Gujarat
Jul 19, 2023
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Amul is very poor and worst company in customer complaint handling. I filed complaint son 4th May 2023 and they told me to resolve complaint in 3 days since then 75 days are over but no solution at all.
i mailed approx 12-15 mails and 9-10 calls but no solution at all.

my complaint number is : 2336031

they are not serious in problem solving only to frustate and harrass mentally
Amul / GCMMF customer support has been notified about the posted complaint.
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    A
    Ayush-Master
    Jul 10, 2023
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    Address: Gujarat Cooperative Milk Marketing Federation Ltd., Amul Dairy Road , Anand , Gujarat - 388001 ,IN

    Placed order on Amul store website shop.amul.in having Order No #57121 on 6th October 2022.
    The payment of Rs. 640 has been debited from my bank account but the order says payment failed. Have tried email and calling the company to resolve this nut no response.

    Attaching screenshots of the transaction proof and order details, kindly help resolve this issue and issue my refund
    +2 photos
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      R
      rockyssss
      from Jabalpur, Madhya Pradesh
      Jun 22, 2023
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      Address: jabalpur

      I have purchased amul shrikhand and found that it smells very bad and tastes very bad.

      I have raised complaint no 2351774 on friday 16 june 23, but didnot receive any response from Amul.

      I have again called customer care on 21 june 23 and did not recieve any support, they were very unprofessional.

      I am really surprised to see no response from Amul and poor and not eatable quality of product from them.

      Looking forward to hearback from you with proper actions.
      Amul / GCMMF customer support has been notified about the posted complaint.
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        A
        adasgupta153
        Jun 20, 2023
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        I am Abhishek Dasgupta mobile no [protected]& e-mail [protected]@gmail.com. I have purchased amul fruit and nut dark chocolate along with other products from shilpi stores at shyambazar Kolkata, on 12/06/2023. But the product was damaged and fungus grown both side . I immediately informed one of the staff of the said store . They asked me to bring the choclate. Today when I went to the store they said to bring the box or it won't happen.Now in this situation what can i do
        +2 photos
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          J
          Jignesh Chudashma
          from Mumbai, Maharashtra
          Jun 19, 2023
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          I purchased 3 items from amul store situated opposite "under the neeam tree" restaurant on[protected] between 13:00 to 14:00 IST.
          I checked the product is having expire date and incharge person refused to exchange.
          Even exp date was 08/06/2023.
          I have seen there are other customer also recieved the expired items however, they didn't notice the date and time.
          Amul / GCMMF customer support has been notified about the posted complaint.
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            A
            Anuj183
            Jun 16, 2023
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            Placed an order for amul protein chaach
            Inr 750/- on 30th May, there was no attempt by delhivery to deliver the product, they returned it themselves without trying to contact me, now it’s been a week since i emailed amul customer support for refund but no response has been given from their side.
            Amul / GCMMF customer support has been notified about the posted complaint.
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              L
              Lom S
              from Bhilai, Chhattisgarh
              Jun 15, 2023
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              Address: Ahmedabad, Gujarat

              In all over Gujarat state retailer are selling Amul Milk Gold 500 ml packet which cost 32 rs MRP on rs. 33 or rs. 34.. which is not genuine.. as per consumer rights more than MRP selling is illegal.. everyone has to take action against this illegal selling price over MRP..
              Amul / GCMMF customer support has been notified about the posted complaint.
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                T
                Tejal Bharadiya
                from Mumbai, Maharashtra
                Jun 12, 2023
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                Address: Dahisar east

                I usually eat Mango or raspberry dolly from Amul. But the latest batch I bought seems to have turned bad. It is semi solid. I initially thought it has not yet set as I just bought it. I ate it last Friday night and started getting loose motions from Saturday evening. It is so bad I had to do a video consultation. My doctor asked me if I ate any outside food, but since I did not, I said no. We were both surprised why I got stomach infection. I ate another one today and my loose motions started again. Even this seemed not set properly and hence I realized the ice cream has gone bad.
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  A
                  arun7sharma
                  from Noida, Uttar Pradesh
                  Jun 9, 2023
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                  Address: Gurgaon

                  Today purchased from shop sec 81, The fresh Mandi Gurgaon. Ana found expired and fungal on curd. this is seriously vertigo pathetic and need legal action
                  +1 videos
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                    P
                    Pratikhandelwal1
                    from Bardhaman, West Bengal
                    Jun 7, 2023
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                    Leaking and used icecream bought from an Amul parlour

                    Address: Boxiram, Marwadi Lane, Borehat, Burdwan -713102

                    It was evening, time near 8 30 in the evening, i bought an ice cream from a amul parlour near my home.But when i went home, i saw icecream was spilling out from the side of my lid, but when i opened it i saw the ice cream was used, i mean someone took a bite of it already.I went to the Shop and said these but they said that i cream may have been melted.But my question is how could an icecream melt in the shape of the spoon. Their whole family...
                    +1 photos
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                    P
                    Praful Mahajan
                    from Halol, Gujarat
                    Jun 3, 2023
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                    Address: Anand

                    Amul gold pouch 500ml MRP is 32Rs but retailer sold it on 33Rs or 34 Rs.
                    Address: Uma society halol Panchmahal Gujarat
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      P
                      Pratiksha Kathoria
                      May 31, 2023
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                      Purchased two packes of amul masala buttermilk in Pune. The taste was so bad, it tasted like detergent or shampoo, had to throw away after having a single sip.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        S
                        Suhanimodi
                        from AHMEDABAD, Gujarat
                        May 30, 2023
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                        The seller who is near by us of amul products... He was sell us 22-5-23 date of pouch on same day... & when we boil that milk... All 4 pouches are spoiled... & then I go to that seller... & want to change 4 pouch... But still no any response from them
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          C
                          ca.ekta
                          from Chennai, Tamil Nadu
                          May 29, 2023
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                          I have been complaining since almost 1 month now...via multiple emails and phone calls regarding this 1 product which is stale..
                          There has been no revert or phone call from your side except Day 1, wherein the complaint was addressed, but to no resolution now.

                          I have kept the said stale product in my fridge from last 1 month now..and i really need someone knowledgeable to help me in resolving this issue.

                          Please check my emails sent from ca.[protected]@gmail.com...
                          Product full name: Amul Fresh Cream

                          Packet Size: 1 litre

                          Batch No: GAV0713

                          Mfg/Used by Date: 10/JUL/23

                          Contact no: [protected]

                          Total No. of Packets : 1

                          Your complete address with pincode: B 1101, Anmol Towers, Govindji Shroff Marg, Opp. Patel Petrol Pump, Goregaon East, Mumbai - 400104.
                          Amul / GCMMF customer support has been notified about the posted complaint.
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                            S
                            Santanu Biswas_ddp
                            from Kolkata, West Bengal
                            May 28, 2023
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                            Address: Gujrat

                            Dear Team
                            It's common knowledge that cheese products are rich in Calcium. But Amul cheese slice packs do NOT have any mention of Calcium contents in nutritional information section.
                            Please let know whether Amul cheese slices contain Calcium, if yes then why its not mentioned on cover packet.
                            PFA Amul cheese slice packet picture.
                            Regards
                            +1 photos
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                              N
                              niddhie
                              from Mumbai, Maharashtra
                              May 26, 2023
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                              The cheese slices received by us were damaged, the texture of it was gooey and slimy.
                              despite of complaining several times about it there is no response.
                              i would appreciate a return of the product
                              i called them between five times between 28 april to 24 may
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                D
                                deepansh1010
                                from Noida, Uttar Pradesh
                                May 24, 2023
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                                I bought amul masti dahi today via swiggy instamart
                                Its expiry is 27-06-23.
                                Dahi is badly sinked and the taste is also very bad..
                                It seems the packet is having white water into it.
                                I complained the same to swiggy, but they are not able to help me.
                                Please look into the matter.
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  J
                                  [email protected]
                                  May 23, 2023
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                                  There is no expiry date mentioned on the package.
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    J
                                    [email protected]
                                    May 23, 2023
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                                    There so no any expiry date written on amul icecream packet.
                                    +3 photos
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                                      A
                                      Akshita Sharma20
                                      from New Delhi, Delhi
                                      May 19, 2023
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                                      I have purchased 2 packets of amul diced cheese from Rajmandir Malviya Nagar New Delhi and not within a month has over the cheese gets moldy. The cheese has kept inside the refrigerator after that also it gets moldy. Please change these cheese packets as soon as possible.
                                      +1 photos
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