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Amul / GCMMF Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 1634
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Amul / GCMMF reviews & complaints page 3

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A
Arpit2121
from Gurugram, Haryana
Aug 7, 2023
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Address: Gurgaon, Haryana

I purchased Amul Gold full cream milk 500ml (4 pouches) on 1st August 2023, which is used by 2nd August 2023 but during boiling it curdled and when I checked with a spoon it stretched like a rubber. I registered a complaint[protected] to Amul on the same day and they assured me that I will get the resolution within 3 working days but still, they do not have any update or information about that, and every time I am getting the same reply that our concerned team is looking into it and you will get the resolution in another 3 working days.
Amul / GCMMF customer support has been notified about the posted complaint.
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    Pritichopra
    Jul 22, 2023
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    I have made 2 complaints (2362303, 2362315) on 14 July regarding curdled milk, but yill date I haven't received a single call from Amul regarding the same. I have sent an email to Amul on 18 july but no action on this as well. This kind of service is highly unprofessional. I request you to kindly take appropriate action on this matter as soon as possible.
    Amul / GCMMF customer support has been notified about the posted complaint.
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      A
      Ankur2906
      from Vadodara, Gujarat
      Jul 22, 2023
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      Address: Vadodara

      I've bought an Amul rasmalai packet 100gm on 2 july with the packed date - 2 March 2023 and expiry date - 1 march 2024. But after opening the packet, I found a very bad smell and fungus in the product. Kindly check the pictures. Please check at your end and refund money.
      Amul / GCMMF customer support has been notified about the posted complaint.
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        S
        sbhaveshk
        from Ahmedabad, Gujarat
        Jul 19, 2023
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        Amul is very poor and worst company in customer complaint handling. I filed complaint son 4th May 2023 and they told me to resolve complaint in 3 days since then 75 days are over but no solution at all.
        i mailed approx 12-15 mails and 9-10 calls but no solution at all.

        my complaint number is : 2336031

        they are not serious in problem solving only to frustate and harrass mentally
        Amul / GCMMF customer support has been notified about the posted complaint.
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          A
          Ayush-Master
          Jul 10, 2023
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          Address: Gujarat Cooperative Milk Marketing Federation Ltd., Amul Dairy Road , Anand , Gujarat - 388001 ,IN

          Placed order on Amul store website shop.amul.in having Order No #57121 on 6th October 2022.
          The payment of Rs. 640 has been debited from my bank account but the order says payment failed. Have tried email and calling the company to resolve this nut no response.

          Attaching screenshots of the transaction proof and order details, kindly help resolve this issue and issue my refund
          Amul / GCMMF customer support has been notified about the posted complaint.
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            R
            rockyssss
            from Jabalpur, Madhya Pradesh
            Jun 22, 2023
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            Address: jabalpur

            I have purchased amul shrikhand and found that it smells very bad and tastes very bad.

            I have raised complaint no 2351774 on friday 16 june 23, but didnot receive any response from Amul.

            I have again called customer care on 21 june 23 and did not recieve any support, they were very unprofessional.

            I am really surprised to see no response from Amul and poor and not eatable quality of product from them.

            Looking forward to hearback from you with proper actions.
            Amul / GCMMF customer support has been notified about the posted complaint.
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              A
              adasgupta153
              Jun 20, 2023
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              I am Abhishek Dasgupta mobile no [protected]& e-mail [protected]@gmail.com. I have purchased amul fruit and nut dark chocolate along with other products from shilpi stores at shyambazar Kolkata, on 12/06/2023. But the product was damaged and fungus grown both side . I immediately informed one of the staff of the said store . They asked me to bring the choclate. Today when I went to the store they said to bring the box or it won't happen.Now in this situation what can i do
              Amul / GCMMF customer support has been notified about the posted complaint.
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                J
                Jignesh Chudashma
                from Mumbai, Maharashtra
                Jun 19, 2023
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                I purchased 3 items from amul store situated opposite "under the neeam tree" restaurant on[protected] between 13:00 to 14:00 IST.
                I checked the product is having expire date and incharge person refused to exchange.
                Even exp date was 08/06/2023.
                I have seen there are other customer also recieved the expired items however, they didn't notice the date and time.
                Amul / GCMMF customer support has been notified about the posted complaint.
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                  A
                  Anuj183
                  Jun 16, 2023
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                  Placed an order for amul protein chaach
                  Inr 750/- on 30th May, there was no attempt by delhivery to deliver the product, they returned it themselves without trying to contact me, now it’s been a week since i emailed amul customer support for refund but no response has been given from their side.
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    L
                    Lom S
                    from Bhilai, Chhattisgarh
                    Jun 15, 2023
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                    Address: Ahmedabad, Gujarat

                    In all over Gujarat state retailer are selling Amul Milk Gold 500 ml packet which cost 32 rs MRP on rs. 33 or rs. 34.. which is not genuine.. as per consumer rights more than MRP selling is illegal.. everyone has to take action against this illegal selling price over MRP..
                    Amul / GCMMF customer support has been notified about the posted complaint.
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                      T
                      Tejal Bharadiya
                      from Mumbai, Maharashtra
                      Jun 12, 2023
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                      Address: Dahisar east

                      I usually eat Mango or raspberry dolly from Amul. But the latest batch I bought seems to have turned bad. It is semi solid. I initially thought it has not yet set as I just bought it. I ate it last Friday night and started getting loose motions from Saturday evening. It is so bad I had to do a video consultation. My doctor asked me if I ate any outside food, but since I did not, I said no. We were both surprised why I got stomach infection. I ate another one today and my loose motions started again. Even this seemed not set properly and hence I realized the ice cream has gone bad.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        A
                        arun7sharma
                        from Noida, Uttar Pradesh
                        Jun 9, 2023
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                        Address: Gurgaon

                        Today purchased from shop sec 81, The fresh Mandi Gurgaon. Ana found expired and fungal on curd. this is seriously vertigo pathetic and need legal action
                        +1 videos
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                          P
                          Pratikhandelwal1
                          from Bardhaman, West Bengal
                          Jun 7, 2023
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                          Leaking and used icecream bought from an Amul parlour

                          Address: Boxiram, Marwadi Lane, Borehat, Burdwan -713102

                          It was evening, time near 8 30 in the evening, i bought an ice cream from a amul parlour near my home.But when i went home, i saw icecream was spilling out from the side of my lid, but when i opened it i saw the ice cream was used, i mean someone took a bite of it already.I went to the Shop and said these but they said that i cream may have been melted.But my question is how could an icecream melt in the shape of the spoon. Their whole family...
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                          Praful Mahajan
                          from Halol, Gujarat
                          Jun 3, 2023
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                          Address: Anand

                          Amul gold pouch 500ml MRP is 32Rs but retailer sold it on 33Rs or 34 Rs.
                          Address: Uma society halol Panchmahal Gujarat
                          Amul / GCMMF customer support has been notified about the posted complaint.
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                            P
                            Pratiksha Kathoria
                            May 31, 2023
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                            Purchased two packes of amul masala buttermilk in Pune. The taste was so bad, it tasted like detergent or shampoo, had to throw away after having a single sip.
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              S
                              Suhanimodi
                              from AHMEDABAD, Gujarat
                              May 30, 2023
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                              The seller who is near by us of amul products... He was sell us 22-5-23 date of pouch on same day... & when we boil that milk... All 4 pouches are spoiled... & then I go to that seller... & want to change 4 pouch... But still no any response from them
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                C
                                ca.ekta
                                from Chennai, Tamil Nadu
                                May 29, 2023
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                                I have been complaining since almost 1 month now...via multiple emails and phone calls regarding this 1 product which is stale..
                                There has been no revert or phone call from your side except Day 1, wherein the complaint was addressed, but to no resolution now.

                                I have kept the said stale product in my fridge from last 1 month now..and i really need someone knowledgeable to help me in resolving this issue.

                                Please check my emails sent from ca.[protected]@gmail.com...
                                Product full name: Amul Fresh Cream

                                Packet Size: 1 litre

                                Batch No: GAV0713

                                Mfg/Used by Date: 10/JUL/23

                                Contact no: [protected]

                                Total No. of Packets : 1

                                Your complete address with pincode: B 1101, Anmol Towers, Govindji Shroff Marg, Opp. Patel Petrol Pump, Goregaon East, Mumbai - 400104.
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  S
                                  Santanu Biswas_ddp
                                  from Kolkata, West Bengal
                                  May 28, 2023
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                                  Address: Gujrat

                                  Dear Team
                                  It's common knowledge that cheese products are rich in Calcium. But Amul cheese slice packs do NOT have any mention of Calcium contents in nutritional information section.
                                  Please let know whether Amul cheese slices contain Calcium, if yes then why its not mentioned on cover packet.
                                  PFA Amul cheese slice packet picture.
                                  Regards
                                  Amul / GCMMF customer support has been notified about the posted complaint.
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                                    N
                                    niddhie
                                    from Mumbai, Maharashtra
                                    May 26, 2023
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                                    The cheese slices received by us were damaged, the texture of it was gooey and slimy.
                                    despite of complaining several times about it there is no response.
                                    i would appreciate a return of the product
                                    i called them between five times between 28 april to 24 may
                                    Amul / GCMMF customer support has been notified about the posted complaint.
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                                      D
                                      deepansh1010
                                      from Noida, Uttar Pradesh
                                      May 24, 2023
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                                      I bought amul masti dahi today via swiggy instamart
                                      Its expiry is 27-06-23.
                                      Dahi is badly sinked and the taste is also very bad..
                                      It seems the packet is having white water into it.
                                      I complained the same to swiggy, but they are not able to help me.
                                      Please look into the matter.
                                      Amul / GCMMF customer support has been notified about the posted complaint.
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