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Amul / GCMMF Complaints & Reviews

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Updated: Mar 30, 2026
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Amul / GCMMF reviews & complaints page 3

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M
monika498400
from Delhi, Delhi
Sep 6, 2016
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Milk packets deteriorated while boiling - no one to hear

Address: Ghaziabad, Uttar Pradesh, 201016
Website: www.amul.com

I have bought 10 packets of amul milk on 20 aug - single toned from ghaziabad retail shops
All 10 packets milk got deteriorated after boiling
Logged a complaint in amul # 84985
It's been 17 days no one have bothered to look into the complaint
I have called amul customer care 7-9 times
Everytime they say we will talk to ghaziabad office they will deliver 10 packets of fresh milk
But no one have even...
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Himani Dhiravani
from Ahmedabad, Gujarat
Dec 11, 2015
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Bought expired Amul masti dahi of packing date 20th Nov 2015 on 11 th of December 2015

Address: 380009
Website: www.amul.com

I bought one packet of Amul Masti dahi from Induben Khakhrawala, C G road, Navrangpura, Ahmedabad. Actually I was busy in searching Jain Handvo and by that time the lady on the counter intentionally placed the expired packet of Amul Masti dahi in the polythene bag. I relayed upon her and didn't bothered to check the packaging date of the same. When I reached back home and started unpacking all the bought stuffs then I realized that...
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Shweta Thakare
from Mumbai, Maharashtra
Sep 12, 2015
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Paneer was smelling like hell and when tasted it was very bitter

Address: Thane, Maharashtra

We brought Amul paneer from a local shop near Vasant Vihar from thane(Maharastra) . When we opened it it was smelling like yell and just tasted a small piece, it was so bitter that I pucked immediately. My concern is if we would had cooked it all my family would had got food poisoning and who will be responsible for it... Rgds, Shweta thakare...
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Deepali Londhe
from Thiruvananthapuram, Kerala
Aug 6, 2015
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Dark chocolate

Address: Pune, Maharashtra

The Amul dark chocolate worth 22 rupees, I purchased 7 days back. I opened it and after I ate few bites, I noticed insects in it. The manufacture date is 16 April 2015 and expiry date is one year from manufacture. I like Amul product... but now I and all people of India has to careful while eating any chocolates....
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Inder Mohan Khanna
from Agra, Uttar Pradesh
Aug 3, 2015
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Amul milk is turning dark yellow

Address: New Delhi, Delhi

Small balls of powder or some white substance is present and the same changes colour at the time of boiling. We have faced this problem thrice in the month of july. God knows what we people r eating or drinking these days. Brand like amul is also cheating people. Not acceptable at all....
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D
Deep Kanota
from Mumbai, Maharashtra
Jan 31, 2015
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Expired Milk

Address: New Delhi, Delhi

Today morning I have purchased 4 packets of Full cream pasteurized milk. for Rs 96/- While boiling milk it get spoiled . While checking the packs I found two packs were outdated One was for date 5 jan and other 30 jan the other two were for 1 feb . Means at circulation expired products are mixed up with good ones and are intentionally sent to consumer end. Regards Azad Narela Delhi....
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electrojit
from Bengaluru, Karnataka
Aug 17, 2014
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Fungus in the Amul Shrikhand - Badam Pista Flavour - 500g

Address: Bangalore, Karnataka

Hello, I purchased the Amul Shrikhand - Badam Pista flavour from the Hypercity - Inorbit mall Whitefiled Bangalore on 16 Aug 2014 around 10 pm. When I opened the it in morning - I found that there is a fungus mould in the product. The details of the product are as follows: CODE NO: VFH140/1 PKD: 20/5/2014 BAR CODE:[protected] Please find the attached photos here for your kind reference. And do the needful. Regards,...
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thadani_ravi
from Mumbai, Maharashtra
May 5, 2014
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complaint for distributor

Raspected Sir, Hello Sir Iam Ravi From Ulhasnagar, I have Ice Cream Parlour Named MALL At Netaji Bhatia Road Ulhasnagar-4. Pin-421004. I Recently Opened That Parlour. My Daily Sale Is Upto Rs. 15000 From Ist Day the disritibutor Giving Me Trouble For Material Even He's Not Answering our Calls. And I had Talk To Other Ice Parlour Owners They Also Not Satisfied With This Distributor's Service they also said that he's not picking up calls...
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M
meridius
Sep 12, 2013
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No expiry date / duration on Amul Taaza 200 ml Tetrapack

Please provide as much information as possible...For last one month I've been observing Amul Taaza Double Toned Milk 200 ml (small) tetrapacks in a shop. The milk was packaged in June 2013 and it is September 2013 now. I want to know if it is safe to consume that milk. I did not expect that Amul will fail to mention expiry date or expiry duration on the tetrapack. Since no expiry or 'best before' information is indicated...
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G
gody2304
Nov 13, 2012
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Expired products

Address: Mumbai City, Maharashtra

We purchased 5 Amul Butter 100 gm packets from a departmental store in Malad West. All the packets had an expiry date of over 6 months. We called the departmental store and advised them of this. They say that we need to call Amul to report this. Why do these departmental stores stock expired products and why doesn't Amul take away the expired products. We didn't purchase the products from the store personally but was a home delivery,...
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P
puneet131190
from Indore, Madhya Pradesh
Oct 30, 2012
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very punjent smell and extreme bad taste

Address: Indore, Madhya Pradesh

I Had Purchased a Amul Ice-cream cone (chocolate Flavor ) , I Found The Taste Is Very Bad And Also The It Smells Very Bad.
God Knows What Happens To Amul Company.
The Quality Is Going Very Low..

From now i don't ever purchase any amul ice cream and also suggest my friends and every people who likes amul ice creams to not to buy those ice creams .

I really hate this company ....
br...
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A
alihusain
from Mumbai, Maharashtra
Jun 12, 2012
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spoilt amul kool milk before the expiry...

Address: Mumbai City, Maharashtra

Product code:[protected] Mfg date:[protected] Exp date:- 180 days from Mfg date Amul Kool chocolate flavor. i hope i get a respond for my complaint as soon as possible before i can walk down to the media and court......
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salimsk
from Pune, Maharashtra
Apr 22, 2012
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Expiry date

Address: Pune, Maharashtra

There are many shops in Pune selling products which have expired 4 years back. One of them is Shining Star located in Sunshree Apartments, NIBM Road, Pune. Some action should be taken by Amul to recall products which have reached expiry. We were recently offered an Ice cream of the year 2008, when it expires in 6 months. This happened on 21st April 2012....
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Kartik Arora
from New Delhi, Delhi
Feb 2, 2012
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Quality of Milk

Address: Delhi

Dear Sir/Ma'm
This is a complaint against the quality of milk we are getting in our area. We have brought this to the notice of our local vendor a few times before, and he ensured us of our complaint being forwarded to the concerned people/department of Amul, but seems he did not do it.
So, finally I am forwarding this complaint to you requesting for prompt action to address this issue as this is doing none o[censored]s any good.br...
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Dhaval Shah
from Hubli, Karnataka
Oct 18, 2010
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expired product

Address: Gadag, Karnataka

Hello Sir/Madam
I received a expired amul elaichi shrikhand from your authorised dealer Narmada enterprise here at gadag. When I went to complain about it they say its okay though it was expired two months ago and taste was changed and one of the pack was fully covered with fungus and they did not replace it or even refunded me so please do the needfull I have also enclosed the photo of expiry date and batch no....
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Deepika Arora
from Delhi, Delhi
Jun 28, 2009
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Unhealthy and fake products

I have a complaint about a product (AMUL GHEE 1kg pack) which I bought 2 weeks back from the general store.
I would like to know in this hot weather why is our ghee is not in the form of liquid, i.e. it is in pure SOLID form.
Also there is no taste of the product (ghee). I also enquired about the product from the retailer and the distributor but no one is giving attention to our complaint.
I hope the company would...
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S
Subhatala
from Baidyabati, West Bengal
May 10, 2025
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Address: Baidyabati, Hooghly, West Bengal, Pin-712222

I had purchased 1 pc Amul Butter 500 gms from a local shop but found black fungus in it.

I purchased 2 pc Amul Panner 200 gms. but found packet floppy.

All are within expiry date.

Needs change or money return.

Shop is not exchanging the goods.
Amul / GCMMF customer support has been notified about the posted complaint.
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    S
    Soramhx3
    Mar 4, 2025
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    Date of incident - 3 Feb 2025

    Details:
    I was supposed to received a product delivery from Amul. As expected, the delivery guy asked me to come out of the building to some distance to deliver the product as his vehicle was big. That's what he said. I asked him that as i was not available to receive the parcel, to hand it over to building security. He said he has reached the building and asked for OTP for delivery so that he can handover the parcel to security. After receiving the OTP, he immediately cut the call, and I got a text saying my order has been delivered. To my Suprise, when I reached home and asked security about the parcel, the security told they have not received any parcel.

    I raised complaint to Amul via email for which I got a response saying they are looking into this, but ever since there has not been any update from their end. I have sent multiple emails regarding my query but still there is no response. I am attaching all the screenshots of the conversation.

    The product belonged to Amul. It was delivered through the company names shiprocket using amazon delivery.
    Order ID - OID316293
    Amul / GCMMF customer support has been notified about the posted complaint.
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      S
      sanjivkho
      from New Delhi, Delhi
      Dec 15, 2024
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      Address: Pitam Pura

      Hi,

      I have purchased 3 amul choco crunch icecream from our local vendor in pitam pura. After open it found icecream is not good and having fault smell is coming.

      Attached the ice cream screen shot . Kindly register my complaint and replace my Icecream asap

      Regards
      Sanjeev Kumar khokhar
      [protected]
      Amul / GCMMF customer support has been notified about the posted complaint.
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        G
        Geetagagan
        Sep 13, 2024
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        Address: Noida extension, greater noida west, Uttar Pradesh

        I bought 2 liter Amul toned milk today. After receiving from the shop, I immediately boiled it. The milk curdled and a yellow layer was formed which is not seen in regular days. The milk is adulterated and is not pure.

        Date of purchase: 13 September 2024
        Batch No: BN: BF15 0956
        Email id: geeta.[protected]@gmail.com
        Amul / GCMMF customer support has been notified about the posted complaint.
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