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Amul / GCMMF Complaints & Reviews

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Updated: Jun 15, 2025
Complaints 1631
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294
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1337
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Amul / GCMMF reviews & complaints page 2

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K
Khushboosiri
from Gandhinagar, Gujarat
Jan 24, 2024
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Subject: Complaint against Amul Dairy and Distributor & area manager.

Dear Sir/Ma'am,

I hope this email finds you well. My name is Rataram Rupaji Choudhary a shopkeeper of Radhe Krishna Super Market from Gandhinagar Gujarat, and I am writing to bring to your attention a concerning issue I have experienced with Amul Dairy and its distributor & Area manager.

I have been a loyal customer of Amul for 30years and have always appreciated the quality of your products. However, I recently...
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G
Ghzl
Dec 29, 2023
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Amul kool badam milk is spoilt and bitter in taste with pungent smell.
Product manufactured on 15/oct/2023 and expiry date is 12/April/2024
Amul / GCMMF customer support has been notified about the posted complaint.
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    D
    dk2019
    from Mumbai, Maharashtra
    Dec 27, 2023
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    Address: ulhasnagar

    We had recently purchased Amul Rasmalai to try something new from Amul brand. But the milk in amul rasmalai was spoilt and it was smelling very badly on opening and the expiry date is mentioned as Sept 2024.I had also complained on Amul website but the team closed the complaint without any response. Please find the pictures for your reference.Request for the needful action urgently as it has been quite long now.

    Please revert.
    Thanks and regards,
    Dharmender Keswani
    Mob: +91 [protected]
    +4 photos
    Amul / GCMMF customer support has been notified about the posted complaint.
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      K
      kavyaanand12
      from Chennai, Tamil Nadu
      Dec 3, 2023
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      Resolved

      Spoiled ice cream

      Received spoilt icecream tub...
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      A
      Aparajita Hazuwary
      Dec 1, 2023
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      I purchased your Amul American nuts ice cream 125mL/67g, details PKD: 08/OCT/23, BATCH: BPV2811, on 1st of December 2023 from Krishna Store opposite of hotel Radisson Blu Guwahati, Assam. I found a hair strand in the ice cream. I checked it so many times to ensure I did confuse it with amul fibre but after checking it again it was confirmed that it was hair.
      Amul / GCMMF customer support has been notified about the posted complaint.
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        N
        Navneet801
        from Bengaluru, Karnataka
        Dec 1, 2023
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        On opening the packing we notice black patches on butter and even the paper packing was sticking badly to the butter. Though it has expiry date in 2024 so please have a look on the pics attached here.
        +2 photos
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          S
          Shahina7865
          Nov 25, 2023
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          Fungus in Amul Stirred Fruit Yogurt two packs

          Address: Vadodara

          This incident was captured on Nov 2, 2023 and registered under Reference ID –2396363.

          This item got fungus settled down at bottom of yogurt container and when scooped, it came up.

          I am 5 week pregnant and I have gone through lots of painful IVF cycles for my child.

          This product did have caused me severe diarrhea and might have risked my health and my unborn baby's health too.

          I...
          +3 photos
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          S
          Shahina7865
          Nov 25, 2023
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          Address: Anand

          Complaint is registered under reference number 2396363.
          I tried calling multiple times to customer care team provided but every time they stated it will be contacted by inquiry team and raised concerned to superiors.
          I am week-05 pregnant and this product if I had consumed it without checking fungus settled down in bottom did caused me diarrhea like condition and it had affected my baby also.
          I need fair justification and compensation for this product I have purchased that risked my health and my unborn child health also.
          +3 photos
          Amul / GCMMF customer support has been notified about the posted complaint.
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            007Deepika
            Nov 17, 2023
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            Amul cheese is within expiry date and it has fungus and smell
            Amul / GCMMF customer support has been notified about the posted complaint.
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              8
              8988336833
              from Kharar, Punjab
              Nov 6, 2023
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              Address: Apartment complex in Kharar, SAS Nagar, Punjab

              I found that my pack is unsealed (aluminium foil torn condition) under mouth or cap sealed broken .its may lead contamination or duplication .BN:GAV1509 01:14:29
              +1 photos
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                Z
                Zeisha
                from Mumbai, Maharashtra
                Oct 27, 2023
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                Address: mumbai

                I purchased Amul rasmalai recently which was packed in July 2023 and had mentioned best before Jul 2024.

                but as i opened the pack it was stale and spoilt, i tried reaching the customer care but it never got connected.

                Kindly address this issue on priority.
                +3 photos
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                  A
                  Anushka.shukla06
                  Oct 15, 2023
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                  I recieved paneer with dead mosquito
                  Amul / GCMMF customer support has been notified about the posted complaint.
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                    R
                    renu16.tiwari
                    Oct 4, 2023
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                    Address: Indirapuram, Ghaziabad - 201014, UP

                    This is to bring in your notice that your icecream cart vendors of Indirapuram Ghaziabad 201014 are charging 5 to 10 rs extra for every product they are also tempering the packaging so that the actual price is not visible also many times they overwrite the prices smartly.

                    And they have removed the prices from the catalogue instead of prices they have mentioned the name of the icecreams.

                    Pls look into this matter.
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                      A
                      Abhayraj Sawant
                      from Pune, Maharashtra
                      Oct 1, 2023
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                      Address: A/p Uruli kanchan, Tal:Haveli , Dist:Pune

                      In Amul butterscotch ice-cream worth ₹20 pieces of glass or fiber were found while eating.
                      Amul / GCMMF customer support has been notified about the posted complaint.
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                        A
                        Abhiraj0805
                        from New delhi, Delhi
                        Sep 30, 2023
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                        Address: Delhi

                        I bought Amul kaju katli sweet pack of 200gm online. I must tell you that u should improve its taste or if it is not your cup of tea then please stop selling it, it is more bitter in taste than sweet.

                        You are charging 1000 rs/kg which is way far expensive then any other kaju katli, and the quality of that product is totally pathetic.

                        Seniors please taste it personally and think about it if you feel the same then improve it, I have YouTube channel I will definitely make a video on it and make sure after watching that people buy some other brands. Do not buy your all products just on the name sake of AMUL.
                        Amul / GCMMF customer support has been notified about the posted complaint.
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                          S
                          ShivaniPPatil
                          from Vasai, Maharashtra
                          Sep 29, 2023
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                          I purchased Amul Malai Paneer from the local grocery store on 23rd September 2023.

                          I wanted that product for immediate use so I followed all instructions written on the pack but found a worm on the paneer.
                          +3 photos
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                            S
                            Shashre
                            Aug 9, 2023
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                            Address: ahmedabad

                            Amul Gold Milk bought today curdled.
                            Quality of milk is going from bad to worse with every passing year and the prices rising exhorbitantly every quarter.
                            Strongly advice the food quality monitoring department to do quality check at the Amul plant.
                            Milk out of all eatables should be provided unadulterated for the high price that the public is paying.
                            Amul / GCMMF customer support has been notified about the posted complaint.
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                              A
                              Arpit2121
                              from Gurugram, Haryana
                              Aug 7, 2023
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                              Address: Gurgaon, Haryana

                              I purchased Amul Gold full cream milk 500ml (4 pouches) on 1st August 2023, which is used by 2nd August 2023 but during boiling it curdled and when I checked with a spoon it stretched like a rubber. I registered a complaint[protected] to Amul on the same day and they assured me that I will get the resolution within 3 working days but still, they do not have any update or information about that, and every time I am getting the same reply that our concerned team is looking into it and you will get the resolution in another 3 working days.
                              Amul / GCMMF customer support has been notified about the posted complaint.
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                                P
                                Pritichopra
                                Jul 22, 2023
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                                I have made 2 complaints (2362303, 2362315) on 14 July regarding curdled milk, but yill date I haven't received a single call from Amul regarding the same. I have sent an email to Amul on 18 july but no action on this as well. This kind of service is highly unprofessional. I request you to kindly take appropriate action on this matter as soon as possible.
                                Amul / GCMMF customer support has been notified about the posted complaint.
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                                  A
                                  Ankur2906
                                  from Vadodara, Gujarat
                                  Jul 22, 2023
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                                  Address: Vadodara

                                  I've bought an Amul rasmalai packet 100gm on 2 july with the packed date - 2 March 2023 and expiry date - 1 march 2024. But after opening the packet, I found a very bad smell and fungus in the product. Kindly check the pictures. Please check at your end and refund money.
                                  +2 photos
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