Amul / GCMMF Complaints & Reviews

I purchased your Amul American nuts ice cream 125mL/67g, details PKD: 08/OCT/23, BATCH: BPV2811, on 1st of December 2023 from Krishna Store opposite of hotel Radisson Blu Guwahati, Assam. I found a hair strand in the ice cream. I checked it so many times to ensure I did confuse it with amul fibre but after checking it again it was confirmed that it was hair.

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On opening the packing we notice black patches on butter and even the paper packing was sticking badly to the butter. Though it has expiry date in 2024 so please have a look on the pics attached here.

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Address: Vadodara

This incident was captured on Nov 2, 2023 and registered under Reference ID –2396363.

This item got fungus settled down at bottom of yogurt container and when scooped, it came up.

I am 5 week pregnant and I have gone through lots of painful IVF cycles for my child.

This product did have caused me severe diarrhea and might have risked my health and my unborn baby's health too.

I...

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Address: Anand

Complaint is registered under reference number 2396363.
I tried calling multiple times to customer care team provided but every time they stated it will be contacted by inquiry team and raised concerned to superiors.
I am week-05 pregnant and this product if I had consumed it without checking fungus settled down in bottom did caused me diarrhea like condition and it had affected my baby also.
I need fair justification and compensation for this product I have purchased that risked my health and my unborn child health also.

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Amul cheese is within expiry date and it has fungus and smell

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Address: Apartment complex in Kharar, SAS Nagar, Punjab

I found that my pack is unsealed (aluminium foil torn condition) under mouth or cap sealed broken .its may lead contamination or duplication .BN:GAV1509 01:14:29

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Address: mumbai

I purchased Amul rasmalai recently which was packed in July 2023 and had mentioned best before Jul 2024.

but as i opened the pack it was stale and spoilt, i tried reaching the customer care but it never got connected.

Kindly address this issue on priority.

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I recieved paneer with dead mosquito

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Address: Indirapuram, Ghaziabad - 201014, UP

This is to bring in your notice that your icecream cart vendors of Indirapuram Ghaziabad 201014 are charging 5 to 10 rs extra for every product they are also tempering the packaging so that the actual price is not visible also many times they overwrite the prices smartly.

And they have removed the prices from the catalogue instead of prices they have mentioned the name of the icecreams.

Pls look into this matter.

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Address: A/p Uruli kanchan, Tal:Haveli , Dist:Pune

In Amul butterscotch ice-cream worth ₹20 pieces of glass or fiber were found while eating.

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Address: Delhi

I bought Amul kaju katli sweet pack of 200gm online. I must tell you that u should improve its taste or if it is not your cup of tea then please stop selling it, it is more bitter in taste than sweet.

You are charging 1000 rs/kg which is way far expensive then any other kaju katli, and the quality of that product is totally pathetic.

Seniors please taste it personally and think about it if you feel the same then improve it, I have YouTube channel I will definitely make a video on it and make sure after watching that people buy some other brands. Do not buy your all products just on the name sake of AMUL.

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I purchased Amul Malai Paneer from the local grocery store on 23rd September 2023.

I wanted that product for immediate use so I followed all instructions written on the pack but found a worm on the paneer.

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Address: ahmedabad

Amul Gold Milk bought today curdled.
Quality of milk is going from bad to worse with every passing year and the prices rising exhorbitantly every quarter.
Strongly advice the food quality monitoring department to do quality check at the Amul plant.
Milk out of all eatables should be provided unadulterated for the high price that the public is paying.

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Address: Gurgaon, Haryana

I purchased Amul Gold full cream milk 500ml (4 pouches) on 1st August 2023, which is used by 2nd August 2023 but during boiling it curdled and when I checked with a spoon it stretched like a rubber. I registered a complaint[protected] to Amul on the same day and they assured me that I will get the resolution within 3 working days but still, they do not have any update or information about that, and every time I am getting the same reply that our concerned team is looking into it and you will get the resolution in another 3 working days.

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I have made 2 complaints (2362303, 2362315) on 14 July regarding curdled milk, but yill date I haven't received a single call from Amul regarding the same. I have sent an email to Amul on 18 july but no action on this as well. This kind of service is highly unprofessional. I request you to kindly take appropriate action on this matter as soon as possible.

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Address: Vadodara

I've bought an Amul rasmalai packet 100gm on 2 july with the packed date - 2 March 2023 and expiry date - 1 march 2024. But after opening the packet, I found a very bad smell and fungus in the product. Kindly check the pictures. Please check at your end and refund money.

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Amul is very poor and worst company in customer complaint handling. I filed complaint son 4th May 2023 and they told me to resolve complaint in 3 days since then 75 days are over but no solution at all.
i mailed approx 12-15 mails and 9-10 calls but no solution at all.

my complaint number is : 2336031

they are not serious in problem solving only to frustate and harrass mentally

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Address: Gujarat Cooperative Milk Marketing Federation Ltd., Amul Dairy Road , Anand , Gujarat - 388001 ,IN

Placed order on Amul store website shop.amul.in having Order No #57121 on 6th October 2022.
The payment of Rs. 640 has been debited from my bank account but the order says payment failed. Have tried email and calling the company to resolve this nut no response.

Attaching screenshots of the transaction proof and order details, kindly help resolve this issue and issue my refund

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Address: jabalpur

I have purchased amul shrikhand and found that it smells very bad and tastes very bad.

I have raised complaint no 2351774 on friday 16 june 23, but didnot receive any response from Amul.

I have again called customer care on 21 june 23 and did not recieve any support, they were very unprofessional.

I am really surprised to see no response from Amul and poor and not eatable quality of product from them.

Looking forward to hearback from you with proper actions.

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I am Abhishek Dasgupta mobile no [protected]& e-mail [protected]@gmail.com. I have purchased amul fruit and nut dark chocolate along with other products from shilpi stores at shyambazar Kolkata, on 12/06/2023. But the product was damaged and fungus grown both side . I immediately informed one of the staff of the said store . They asked me to bring the choclate. Today when I went to the store they said to bring the box or it won't happen.Now in this situation what can i do

Amul / GCMMF Complaints & Reviews

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Amul / GCMMF reviews & complaints page 2

Amul American Nuts ice cream

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Spoiled butter

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Fungus in Amul Stirred Fruit Yogurt two packs

Fungus in Amul Stirred Fruit Yogurt

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Fungus smell in Amul cheese

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Unsealed packed buy

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Stale rasmalai

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Received paneer with dead mosquito

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Your ice cream cart vendors of Indirapuram ghaziabad are charging 5 to 10 rs extra for every product.

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Pieces of glass or fiber was found in ice cream

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Amul kaju katli sweet

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Found worm in Amul Paneer

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Below quality Curdled milk

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Chemical based Amul Gold full Cream Milk

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Curdled milk

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Rasmalai/ bad smell and fungus in product

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Unprofessional and Poor Customer complaints handling

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Order never processed after payment and no refund issued

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Shrikhand

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Amul fruit N nut Dark chocolate

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