Amul / GCMMF Complaints & Reviews

I placed order for Amul camel milk on shop.Amul.in and got message on my email:
Order Receipt
Order #72557
Hello Krishnapur Ananth Nagamani,
Thank you for placing Order. You may process your payment to initiate delivery. If you would like to view the status of your order or make any changes to it, please visit Your Orders on shop.amul.in.
Your order will be sent to:
Krishnapur Ananth Nagamani br...

I placed order for Amul camel milk on shop.Amul.in and got message on my email:
Order Receipt
Order #72557
Hello Krishnapur Ananth Nagamani,
Thank you for placing Order. You may process your payment to initiate delivery. If you would like to view the status of your order or make any changes to it, please visit Your Orders on shop.amul.in.
Your order will be sent to:
Krishnapur Ananth Nagamani br...

I have made the payment on 15 January, 2023, but the order is not received. The status says "dispatched" but they have not provided any tracking id. Amul customer care is not even responding in email.

I ordered the product Amul Protein ButterMilk and the money was debited from my account. Then the transaction was shown to be cancelled and I didn't recieve any refund or updates regarding my order

All the shopkeepers in Jogeshwari East - 400060 Mumbai are charging customers Rs 1 per 1/2 liter more than the MRP printed on the package.

When asked why they are charging more than MRP, they said it is the cooling charge for keeping the milk fresh.
For 1 liter of milk I was charged Rs 54/- instead of Rs 52/-

Please find the attached bill as evidence where Rs 52 is charged for milk and Rs 2 is charged as cooling charge.

Team,

There are these local shops in our locality who are charging 1Rs. over and above MRP on the milk stating that we bought milk at Rs.32 (That is the MRP of Amul Gold Milk) and we sell at Rs.33 which is above MRP. How can anyone charge above MRP? I bought 2 Packet of Amul Gold with a price of Rs.32, So the total amount was Rs.64, I gave him Rs.500 Note and Shopkeeper gave me Rs.434 only. When I asked him he argues with me as If I have done something wrong. A strict action should be taken on this shop otherwise cancel his licence to sell such products.

Balaji Sweets and Snacks
Siddhi Vinayak Complex, Station Rd, Mukti Nagar, Sachin, Surat, Gujarat 394230

I purchased amul taaza from swiggy instamart on 4th December 2022. On 15th opened one of the packs to find it completely spoilt and stinky. Complained to Amul on twitter however haven't got any response from them at all. Even though it's a health hazard no one really cares

I have been using Amul Cheese Sauce (jalapeño) for several months. However the product bought in the last 2 to 3 months, has become very liquidy, though earlier it was thick. It seems as if it has been diluted. A cheese sauce should be thick, as it was earlier.

My contact:
EMail: rajiv.[protected]@gmail.com
Mobile: [protected]

Rasgulla were slightly pink in colour, very hard & bad taste. raised a complaint on 19.10.22 wide No. 282851 but not resolved so far. product is preserved and legal action may be taken

We purchase Rasmalai Product on dt.15/11/2022 from D-Mart shop located at Kandivali west. We raised complaint at Amul customer care on dt. 16/11/2022, after the registered complaint we have received Msg from them "Dear Customer, your complaint number 2207187 is registered successfully. Our local representative will attend the complaint in 3 working days. Kindly share your feedback on https://customercare.amul.in - Team Amul". They said new pack will provide with in 3-4 days. After the 4 days we follow up again they said product will provided 3 days. Till date we have not received any packet or any reply from them. We want justice for this inconvenience cause regret. We want refund which made payment Rs.159/-. Hope consumer Complaint will help us ASAP.

I received your Amul's Masti Dahi product frozen yesterday from your branch.

Hi
Im a regular customer of amul products. I bought a 15kg ghee container from Bala ji Traders, bhadson road, Patiala-147001 on[protected] invoice no. 3840. But after using it we found that there is a foul smell from ghee and also its color change. Our family always trust AMUL for their quality but now they are hesitating to use amul products. So, please resolve our probem and find out the reason as soon as possible. Waiting for ur reply.
Gagandeep singh Mander
Contact-[protected]

All distributors in Ramkola Kushinagar selling Amul Milk to customer at a higher rate of Rs 2 than its MRP which is illegal as per Sales of Product Act. So i cant Understand why the Marketing & distribution department of Amul Milk are not taking action for the same. MRP is the maximum Rate beyond which no company is bound to sale its product to its customer. Unnecessary all the consumers are suffering for the same.Amul is a brand company in our India and it is not able to take action to its distributors for selling its product higher than its MRP, Amul co is silent for it???? It is Illegal.

So I request you to take a strong Action against the said distributors as i had bought the milk yesterday and the shopkeeper told that everyone is doing it.its not Mumbai buy or leave

All distributors in Ramkola kushinagar are selling Amul Milk to customer at a higher rate of Rs 2 than its MRP which is illegal as per Sales of Product Act. So i cant Understand why the Marketing & distribution department of Amul Milk are not taking action for the same. MRP is the maximum Rate beyond which no company is bound to sale its product to its customer. Unnecessary all the consumers are suffering for the same.Amul is a brand company in our India and it is not able to take action to its distributors for selling its product higher than its MRP, Amul co is silent for it???? It is Illegal.

So I request you to take a strong Action against the said distributors as i had bought the milk yesterday and the shopkeeper told that everyone is doing it.Buy it on above MRP its not Mumbai. Or leave

Amulcool milk bottle when i open led leek with pressure. Bad smell like vomiting.bad taste bad quality

Noted blackish green mould (fungus likely) in the product immediately after opening. The product is not fit for consumption. The expiry date is also not yet over. The product was bought from Spar Super Market, Mangalore on 06.11.2022; Bill no. 1033; product HSN: 21069099.

I buy smul ghee but it's looks like plastic.

Purchased 1 kg packet of amul dahi from local amul vendor on 19.10.2022.
Expiry date 23.10.2022.
Opened the packet same day, 19 oct,
It tasted bitter like excess chlorine. Not consumable, may be extremely harmful to health.
The local vendor did not change it, and advised to complain on line to the company.

Hi,

My father had open a amul milk parlour in Sanjay vihar, delhi cant-110010 ( Under army head quarter area), due to some problems we had to leave the franchise and handed over to someone else, as we were facing financial issue during covid time we weren't able to pay back the pending amount to Army head quarter, but 4 months ago we cleared everything and provided the NOC and everything but still haven't received any security money back .
One mr. Yuvraj and vikas both are not helping at all .

From last one months I am placing orders but non of the order is delivering. Even visited head office in Hyderabad but non of them available . No one receiving the phone calls.
sending couple of emails but no response from them . due to them i lost my entire business.